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Chrysler Pacifica: Care & Maintenance
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Car has been in the shop for 2 weeks now. The part is unavailable and there are nearly 200 request having been made for the same part. They are being stingy about taking the part off the assembly line now. Still waiting to hear from Chrysler about this. Anyone else having this problem? I live in 100 degree temps, have two babies, can't have us roasting to death in a brand new 35K car! I'm starting to feel really stupid. Yes, it's a wonderful concept, but I'm having a hard time endorsing the PAC right now.
P.S. Yes, "loaned car" (I don't think that means another PAC, and the warranty only covers 7 days) has been offered, but we still have a 99 dodge ram, single cab to drive around...but we will need more seating capacity soon for when the whole family is home agian. We will be moving soon. Having this come up is just not what we need right now. The problem is they are unable to say how much longer this is going to drag out. They can't even secure the part to be sent to the dealer. So there is no part "TO" wait on. Also, my PAC is velour dark gray cloth interior. There is a button for heated seats on the passenger side only...and it lights up. Heated seats is only an option on leather interior PACs...and this button is clearly a manufacturing error. It's not suppose to be there. I'm very worried that if this may not be the only error. Even the dealer was surprised to learn about the extra button.
The dealer is clueless, they have replaced the radio and the amp 3 times. They have torn the car completely apart looking for loose connections with no positive results. Has anyone else experienced this problem.
Wow, I hope this is all that's wrong with it.
And no, the seat did not heat up, the extra button just lit up when pressed. Seems the factory just put the wrong door on the car?
The problem I have is the paint quality. When we first bought it, I had them fix a driver door which wasn't finished well. They did a great job but now I am finding all kinds of little areas that seem to be poor Quality Assurance related. Small bubbles in the paint causing pockets by the license plate holder and along the "waist" trim. That rubber stuff that's supposed to stop you from bashing into someone else's car when you open your door. I am going to take it back and see what they will fix. Test the warranty. We also managed to bash a hole in the rear driver side tail light assembly which will cost $118 bucks to fix. Not as bad as I thought.
Has anyone else found that the paint seems "soft" and easy to scratch or that the quality is not that good? This is my only problem but it bugs me and I will need to get it fixed. I also want the rear bumper cover put on because we have already scratched that with luggage and kids climbing in and out.
Thanks for the input.
Phil
Oklahoma City
Yes, I also have a smudge on our rear driver side door from when my son touched the car with his toy car...it smudged like a fresh coat of nail polish smudges when you touch it and it's not dry yet. I wouldn't call it a paint chip, but a smudge where the paint just pushed back. I had also brought that up when I took in our PAC almost 4 weeks ago...but the air conditioning problem has completely overshadowed the paint.
Lemon law, yes, I've been meaning to check into that. Though I didn't see any more PACs at the dealer when I stopped in this week to check things out. I think they would have to special order me a new one. The DH will be home in a few days and then we'll decide what we're going to do from there.
I want to use these messages to convince the service department that this is not normal. I appreciate your response. So, it doesn't flash - does it make any clicks or other noises as if it is cycling through all of the CD slots every time you start up? Mine does this for about 30 seconds and is very annoying.
Zaino is a synthetic wax. It says "polish" on the bottle. But it is not a true polish for it lacks any abrasive particles. It makes for an awesome shine, lasts a VERY long time, and is very easy to apply. Also you can apply multiple coats of Zaino thus improving the already great shine.
Has anyone Zaino-ed their Pacifica yet?
Leather - Zaino again. Leather in a bottle. Smells great too.
If you absolutely refuse to use Zaino for leather, you could stop by a Jaguar dealer and get a can of "Hide food". It is some great stuff too. Jaguar people know their leather.
"hmm, sounds like I wanna run out and buy a Pacifica - not."
You can go to ANY board on this forum and find owners problems. We have an '01 Sebring LXi, like yours, which had 2 HVAC problems which were corrected quickly and under warranty. It has still been a great car, no other problems for 3 yrs/35,000 miles.
I defy you yo name a car brand/model that has NO problems. For a brand new model, I think the Pacifica has been remarkably trouble free.
Our Pacifica had the following problems in the first 11,000 miles:
2 small pcs weatherstrip loose
Warped plastic on liftgate spoiler
Bad front wheel bearing
All were repaired/replaced promptly, and everything else is AOK.
Our Pacifica is loaded, MSRP $41,000+, so a lot that could go wrong has not.
I've had my Pacifica almost two months, driven about 3,500 miles. My only issues to date are a slightly loose door handle and a loose piece of trim on the front bumper, both to be addressed at my first service tomorrow.
I'm not even seeing the often-reported FM reception problem people have mentioned on this board. To me, reception is fine...if anything, its better than my old Volvo ever was.
It depends what kind of Volvo you had. If you had a T5 obviously the heavier Pacifica is a lot slower. If you had a 240, probably your Pacifica is sick.
Although I liked the XC90, it didn't have the DVD option at the time I was looking and the price seemed a bit out of reach. Maintenance costs were scary too...with my wagon, the local dealer was ALWAYS finding $600 worth of work (I finally found a local guy who used to work with that dealer, but left because of the gouging).
The Pacifica offered everything I was looking for: a luxe ride, great second-row comfort for my kids (on longer drives they recline the buckets to a comfy position and settle in with a DVD...pure bliss!), versatility with the third row, and despite what others have experienced a good track record with Chrysler products in my family. My sister is still driving a 1988 K-car we bought and maintained for almost 10 years ourselves. My husband drives a 2000 LHS which has the same engine and tranny as the Pacifica...no problems at all.
I don't find it underpowered at all. If anything, its better than the old Volvo.
The Paper was $45 and the CD was $33
The CD has more content, but the book is far eaiser to work with...
Beats the back of the manual pricing thats for sure
The CD has diagnostic manual as well as service manual. Really nice, but you cannot beat paper manuals when your tracing wiring in the car.
great link ... thanks
Please post your thoughts after you test drive in the general Pacifica forum as this forum is more for owners care & maintenance as the title suggests.
My husband and I have also experienced problems with the car stalling when we are coming to a stop. We've had the car for 1 month and have approximately 1,600 miles on it. It's happened 4 times to me and 1 time to my husband (but I'm the main driver). I took the car into the dealer and they upgraded the "software" but the problem isn't fixed. I posted this problem under the "problems and solutions" board (see Post #237) but have not received any replies to that post. All four of the stalls I experienced happened at the same exact intersection, same time of the day when it's cold outside, using the heater and the radio turned on, not using the Autostick feature. (You may be on to something when you mention that you were turning the car slightly...I am also starting to turn the vehicle before I come to a complete stop at this intersection.) The cars going back into the dealer on Nov. 17th. I'll post any information that I find out from this service. Ulrika
No technical service bulletin's have been posted for this vehicle so problems like these are being kept 'offline'...
Lori