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Lexus RX 330 Prices Paid and Buying Experience
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Comments
(Steve: Sorry if it seems I'm dragging something out. I just wanted to put this idea out there for future shoppers.)
2WD
Navigation w/camera
Premium Plus
Cargo Mat, wheel locks
Dealer add-on:
Custom Chrome Wheels/Michelins
Running boards
Gold emblem kit (ick)
OTD $39650
The dealer add-ons totalled almost $3850 so I told them to take them off and I would give them $38,000. for the car. They agreed to the $38,000, then asked me if I would keep the add-ons for cost. I don't know about "cost" of those items, but I felt they were worth $1650 so I agreed.
I love my car and I want to thank all of you for this forum. After reading your comments and researching costing provided through Edmunds, I felt truly prepared to negotiate.
Thanks so much!
On a related note, I wish dealers wouldn't install accessories onto their sales vehicles until a buyer indicates he wants them installed! They are typically such a "personal" (very subjective) modification, and they are rarely worth the price paid.
For example, Chrome wheels (assuming they are the same style as the standard alloy wheels) typically cost $600-$1000, although some dealers will try to mark these up above $1500. I personally don't care much for chrome wheels, and therefore, I wouldn't pay an extra $500 for them. In the end, they typically add little resale value, except to an individual customer who really likes the look of chrome.
Another example is running boards. The RX330 sits low enough that running boards serve very little functional purpose. I am guessing their biggest attraction is the custom "look" they provide to the vehicle. Again, this is very subjective, and it adds little actual value or purpose to the RX330. It might be perfect for the individual who really likes that "look", but it also limits the customer base, and disappoints the customers who had otherwise liked every other aspect of that car (including the pre-modified price).
I can definitely see the case for adding accessories to demonstrator vehicles, but I wish dealers would lay off the mods on their sales fleet, at least until the customer requests those mods.
Just my $.02 worth of opinion!
If you just have to go to the dealer, you can grab your PDA or internet phone and take Edmunds with you:
Edmunds2Go!
Steve, Host
we got our RX330 at Lexus of Watertown,about 2 hours away from where we live but a much better deal then what we could get locally.We would be happy to email contact there if that helps.We contacted several dealers by email (from internet and a couple of posters here sent us)and worked them for best price.
dandg
thanks
On the other hand, I am not sure if the combined power of 300+ horses from the gas and electric engines would kick in together during hard acceleration to give you a faster, sportier car. That might be a reason to wait for the 400h. The extra quiet and smooth electric engine at low speeds would also be a plus. With the low miles you are driving per year, I assume that most of your driving will be in the city, so you will be in the electric mode, mostly. If your pocket book can bear it and if you can wait, go for it. Bear in mind that you won't be recouping the extra large price tag any time soon.
About getting the AWD over the FWD, your profile doesn't show where in the US you're at. Obviously, if you lived in snow country, you wouldn't need advice on this, so I am assuming you don't see snow, much. Even so, you probably do get rain and AWD is always better in rain, or any slippery situation, than single axle drive. (Yes, Willard, even front wheel biased AWD!)
The deal: RX330, premium plus
MSRP $41500
My offer $37500
Their's $38000
A trade-in price close to agreement.
A nice salesman spent 2 hours working his way to earn the deal and my respect; and I was ready to accept their offer so we were all set. He went to his manager 4 times and seemed to progress very well. By then I felt this Lexus dealer was a good one.
Then, a so-called “senior” guy showed up. He just took over claiming he knew nothing about the deal. Next he boasted that his dealer was #1 and he was #1 there, and started to cheap me about the invoice price of the 330 and the kbb value of my trade-in. As an informed buyer, I could not imagine that a salesman could be more rude and impolite that this guy was.
I felt so bad for the young salesman as I stopped talking to the “senior” guy. I could not understand this Lexus tactic – why let the young guy spent all his time only to send another one to waste the whole thing in one minute. Lexus may want to portrait itself “customer friendly” – but this dealership certainly doesn’t help. The name is “Meade Lexus” in Utica, Michigan.
You might consider calling up the dealership tomorrow morning and asking specifically for the new car sales manager. Make sure you specify that you need to speak to the head manager of new car sales -- no assistant managers! (Or, you might even try to talk to the general manager?) Once he/she is on the phone, explain how you worked closely with one of his salesmen; how you were about to accept a price of $38K and purchase a new RX330 from them; and then explain how a senior salesman intervened on the sales process and soured the entire experience for you. If you make a strong case of how you were about to reach an agreement just before this turn of events, I bet their top management will try very hard to make things right and sell you their vehicle. It may also help the dealership by alerting their top management about this senior so-called #1 salesman, as well as helping out the younger salesman by putting in a good word for him.
On the other hand, if they don't seem too concerned, then you probably shouldn't give them your business.
This exact same thing hapenned to us two years ago, of all places, at a Lexus dealership. We had worked with a pleasant gentleman on more than one occasion, about purchasing an LX470. We had finally agreed on a price, including an extended warranty, when in comes the senior sales rep, "closer" guy. He takes one look at the numbers and promptly claims that the price cannot include the extended warranty and that our sales guy had simply stated that it could be included in the said price, meaning maybe, but not for sure! By then, I was angry at this guy and told them I did not appreciate bieng lied to and was prepared to walk out if he was not willing to honor the agreed price. To make a long story short, he hemmed, hawed, sputtered, and made indignant sounding noises until my wife and I had enough and walked out. I felt bad for our original sales rep but couldn't help wondering if he had known what was coming all along. Two days later, they called us back, apologized for the misunderstanding, and "Would we be so kind as to come back and deal with the head sales manager, this time?"
We politely declined. By then, we had decided to wait for the new RX330 to come out before buying a vehicle. Boy, were we glad we did, because we are tickled pink that we got the RX instead of the LX, which would have probably been too big. Everything turns out for the best. So, newshopper, just hang in there and you'll be sure to get a great deal! Good luck.
gardencar, did you buy your RX330 from the same Lexus dealer? Or did you stay away from them when you were shopping for your RX?
Hopefully, newshopper3 will be getting a phone call from his dealer, if he hasn't already. It's almost always an advantage to the customer to take some time to deliberate away from the sales office.
To answer your question, we did not buy our RX from that dealer, and actually avoided dealing with their sales department. However, I continued using their parts and service department because they were always forthcoming. When I sent out requests, I made sure to deal only with the internet sales manager of that dealership.
Newshopper did the right thing by refusing to give in to that closer's dishonest, bulldozer tactics. Again, you are absolutely right about using the advantage to walk out of the dealership, so they can mull over the one that got away . If they're good,the sales reps will know that they need to sell to you, more than you need to buy from them!
Part 5 has some closer tales.
Steve, Host
- FWD
- black exterior, grey interior
- premium plus
- chrome wheels
- dealer to tint front windows
MSRP: $40,750
PAID: $36,900 (not including TTL)
RECEIVED: $2K more on my trade in vs. other dealers.
Looks like I paid about $1000 too much, but I was pleased to get a good price for my trade in. Not sure if this is a good price for Texas, wish I would have remembered to ask for cargo mats and wheel locks based on what I'm reading here.
- FWD
- neptune blue, ivory interior
- premium plus
- nav system/camera
- 18" wheels
- Heated front seats w/ RS wipers
- Cargo mat/wheel locks
MSRP: $42,478
PAID: $37,340 + TTL
My only issue was my trade in -- which was a leased Acura that still had 2 years left on the lease. I was in a bad position, and the Edmunds trade in value was less than the dealer payoff amount. . . Still, the dealer gave me within a couple hundred of the Edmunds trade-in value and using it as a trade in decreased our taxes, so we weren't that far off in the end.
thanks
DarrylJ@Direcway.Com
Steve, Host
be happy to.Also will tell you about other dealers we worked..........d and g
Maybe you could have done somewhat better, but at some point the aggravation outweighs the savings and you go to bed with a churning stomach. Dont' second guess yourself, just enjoy the car.
After deciding upon the RX330 - my wife decided she wanted to purchase it from the salesman we'd been doing test drives with. So i put out emails to 4 other dealers in the LA area. The quotes came back and were fairly close +or- $600.
At the same time I decided to contact AAA and take advantage of my membership with their no hassle/haggle pricing. The dealer they put us with was the same as our test drive.
The internet research gave me a variety of invoice prices for both the car and packages. And with research on leasing, and formulas in-hand we went to the dealership. The AAA quote came in $1600 higher than my lowest internet/dealer quote. And with that negotiating began.
I told them I wanted to be out the door at 35K. That was including the Premium Plus Package, cargo mat, 18" Alloy Wheels and Wheel locks. They met the price and then we started talking Lease estimates.
Our credit is outstanding with a score of almost 800 - so when they came back with a 6% money factor and payment over $500 - I told him that we had been offered payment of $450 on the internet.
Again they made it work and we got our lease payments with sales tax at $485. They did try and send in another salesman at one point to "answer any questions" - we basically said no thanks.
So in conclusion:
MSRP: $39,713
Out the door: $35,000
our trade in negated TTL, Acq. Fee and 1st month
Lease: $485 per month
hope this helps some others out there.
that totals invoice = $34,593 - and does not include any dealer holdback.
AAA's invoice for the same listed above totaled at 33,748 and one dealer actually admitted dealer holdback was $600 - but my guess is that was a low figure.
the markup on this car is astounding - before any packages are added on. i should also mention we put no money down - only the trade in - which we got $1500 for... so as mentioned in my last post in canceled out a few things.
based on all that info - it's always possible we could've gotten an even better deal but i was satisfied with 35K.
The holdback is either right or way HIGH. Lexus holdback is 2% of the base MSRP ($35,900) or $718.00. Of course that decreases each month until it is zero at the end of three months. Unless one knows exactly how long the car has been there, there is no way to negotiate the holdback.
What was the Capitalized Cost?
What is the Residual Value?
Steve, Host
Be prepared to give more information in order to get an answer.
Lease Questions - Ask Here
Steve, Host
In any case.
From your numbers it looks like your lease rate is 6.5% or .00271. Not bad although higher than most around right now.
I'm getting that by assuming that your "$485" payment is before tax. If it is AFTER tax then you got a sweet deal and your rate is 4.82 or .00201!
and yes - the lease payment given is AFTER tax - so we did ok i guess.
I really liked our salesperson and the team at IRA in Danvers MA. Would recommend them.
Neptune w/ black interior
premium plus package
DVD rear entertainment
AWD
I received a quote from Bay Ridge lexus in Brooklyn of 39,599 and w/out the DVD a price of 37,900. That was with no negotiation just a quick quote via e-mail. I have to wait three months for my color choice to come in. Has anyone dealt with this dealership on a purchase? I am planning on counter-offering with 38,400 for the list above. Anyone have any suggestions? Thanks for the input.
Steve, Host
I'm getting ready to purchase an RX330 in the VA/MD area and I was wondering if anyone had any experiences (good and bad) they can share with the area dealers.
I'm looking for:
AWD
Blue Mica
Premium +
Nav
Any ideas on a good OTD price in this area?
Thanks!
If the $490 is including tax then you got a money factor of about .00156 or 3.75%. If the $490 is before tax, then you got a money factor of about .00223 or 5.35% - not that good in relation to regular financing, but not bad either.
What was your deciding factor to lease for 48 months? While I've been leasing for several years now I would never lease for more than 24 months. Life takes such interesting and unexpected twists and turns it would really scare me to lock into a 48 month contract.
FWD
Prem. Plus
Heated Seat w/RS wipers
Tow-prep
Wheel locks/cargo mat
MSRP 40,538.00
So far best I have gotten in 36,788.
I was thinking that I could atleast do 36,200. Maybe even lower.
Please opine!
Thanks