Buick LaCrosse

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Comments

  • 62vetteefp62vetteefp Member Posts: 6,043
    Used to. You may be surprised at what my job was. I would rather not say. Now I have a lot more time to read these boards!

    We used to sell a lot more Regals and Centurys than that (200K +) but with the higher number of competitors, move to trucks, Buick's aging buyer base and a general lack of investment in Buick product (Regal and Century platform was 8 years old!!!) we will not be able to get those numbers back for awhile if ever. Also those last years of Regal/Century were highly fleet. The LaCrosse is almost all retail at this time. 150K would be great but we could probably not build that many if we wanted to. Grand Prix and LaCrosse share one plant. The LaCrosse is also priced a little bit higher than the old base Century due to upgrades in content and materials.
  • 62vetteefp62vetteefp Member Posts: 6,043
    Right you are. Buick used to be something for the regular man/woman to aspire to. Cadillac was for those who really made it and wanted to show it. Buicks are for those who did really well and wanted to drive a pretigious vehicle but not flaunt it. Today Cadillac is flaunting it with there sharp styling and Buick is taking the conservative way.

    Affordable luxury
  • 62vetteefp62vetteefp Member Posts: 6,043
    http://www.buick.com/quality/experience.html?cid=05quality_offline

    hit the vehicle quality box and read the report. Buick is up there.

    Dependability for 3 year old cars has Buick 2nd to Lexus. Hopefully will improve this standing with the new products. Will take 3 years!

    Buick came in 4rth in initial quality at 100 PPH but Century left us with 60 PPH (best in segment) which is better than Lexus 87 PPH. The Buick trucks hurt the average score even though they did better than average in their segments.

    And in Customer satisfaction Buick came in 2nd to Lincoln. This is a measure of Dealer service.

    Notice Toyota is nowhere to be seen in the report. Goes to show you that they are living on their past laurels. And Honda is only there in initial quality and is basically tied with Buick.

    All in all a great story and a testimony to the hard work at GM to improve the quality of their vehicles (and Oshawa assembly plant!!)
  • 62vetteefp62vetteefp Member Posts: 6,043
    Just found out tonight that the Camry is 2nd choice for LaCrosse buyers.

    This means that when asked, LaCrosse buyers replied that their 2nd choice vehicle was Camry more than any other vehicle. In the past 2nd choice for most GM cars is another GM car. Of course this also could mean that some of those buyers that were traditionally GM buyers now did consider the transplant Camry. But overall it means that they compared the LaCrosse to the Camry when considering a purchase.

    Watch out for some Buick ads coming out.
  • 307web307web Member Posts: 1,033
    Quality ratings are skewed by demographics. Part of the reason Buick quality ratings have been high is because of a large percentage of seniors who drive them and do not notice small problems that would have instigated complaints by a younger demographic.
  • dan165dan165 Member Posts: 653
    The LaCrosse / Allure compares very well with the Camry. Great think about the Buick though, it has some style.. something Japanese cars rarely have much of. Guess that's why some of their design work is now done in California.

    3800 is a big plus. I'd take one any time vs. a 4 cylinder Camry. One of the reasons I bought my Grand Prix was the 3800. For the same money I could only get an Accord with a 4.
  • 62vetteefp62vetteefp Member Posts: 6,043
    Always some reason isn't there not to like it, now real data is wrong? Avalon average age is 66 same as Century. I know Camry is up there somewhere but I cannot find it on the net. That is why they came out with Scion. Toyota was turning into Buick. I do not doubt there is some truth to what you say but Buicks do have great quality.
  • rwisemrwisem Member Posts: 96
    "Part of the reason Buick quality ratings have been high is because of a large percentage of seniors who drive them and do not notice small problems that would have instigated complaints by a younger demographic."

    To quote some old comedy schtick, I resemble that remark.

    I'm 61 and can't imagine what you mean by not noticing small problems. This goes for my acquintances my age and older, too. We argue over the relative merits of cars just as you young whippersnappers do.

    Rattles, panel misalignment, low quality materials NVH, body structure and many other attributes are on my radar screen. When I drive or ride in my younger realtives' Hondas I notice the slam shifting automatics and noise. When the Ac compressor in the 4cyl Hondas comes on when idleing, the whole car shakes. refinement? - not really.

    If there is a subjective influence, and I think there is, its that the presumption of Japanese superiority causes owners of THOSE autos to minimize their faults. You see this a lot in the incestual surveys done by Consumers Reports.
  • vanman1vanman1 Member Posts: 1,397
    "Quality ratings are skewed by demographics. Part of the reason Buick quality ratings have been high is because of a large percentage of seniors who drive them and do not notice small problems that would have instigated complaints by a younger demographic".

    Ug..some people will say anything to discredit Buick quality. Fact of the matter is, seniors have more time than anyone to bring their cars in. I know in my business (financial planning), seniors keep us more busy than anyone with questions, complaints and comments about their accounts. Lots of time.
  • imidazol97imidazol97 Member Posts: 27,691
    >Quality ratings are skewed by demographics. Part of the reason Buick quality ratings have been high is because of a large percentage of seniors who drive them and do not notice small problems that would have instigated complaints by a younger demographic.

    Now that a whole group of people has been insulted as being deaf, blind, and dumb so they can't find flaws in the cars they purchase and drive....
    Are you saying those same older buyers are why Accord and Camry are doing so well in some people's minds???

    Actually the people who buy Buicks, myself included, probably have more interest in expected quality from their car. People who are on the go with 3 kids, two jobs, and driving long commutes to work are too busy to notice their car's flaws and do anything about it.

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • alpha01alpha01 Member Posts: 4,747
    The average age of the FORMER Avalon was 66. That is dropping substantially with the redesign, from what I have read, and Toyota's stated intention was to move it lower- into the high 50s.

    ~alpha
  • 307web307web Member Posts: 1,033
    Why do very similar Pontiacs have lower quality and reliability ratings for essentially rebadged equivalent models despite the same platform, power train and almost everything else other than cosmetics?
    Actually, I should have said "elderly" instead of "seniors" since some people at 55 consider themselves seniors.
    There are a plenty of 70-90 year olds driving Buicks vs other brands.
  • 62vetteefp62vetteefp Member Posts: 6,043
    Agreed that is what they are trying to do. But the point was that the folks buying that avalon were the same age as those buying the Century. Of course we all know that those that buy foreign cars are much more astute and discerning than those who buy Buick's. That is why Century scores better ;)
  • 62vetteefp62vetteefp Member Posts: 6,043
    Actually the Grand Prix is up there with the Century. Do not have the numbers. Impala and Regal also fight for the top spot in the midsize market.

    I will say that the LaCrosse is a huge step up in quality over the Grand Prix. Whole different mind set. Money was spent in interior refinement. Besides I led the charge in squeaks and rattles on the Century/Regal during development about 10 years ago:) I know it has the best scores in the industry in that area.
  • rwisemrwisem Member Posts: 96
    "Why do very similar Pontiacs have lower quality and reliability ratings for essentially rebadged equivalent models despite the same platform, power train and almost everything else other than cosmetics?"

    Simple reason - Mid-size Buicks are built in a plant with better quality ratings. This was what hurt the Olds Intrigue - great car, (relatively) poor plant.
  • vanman1vanman1 Member Posts: 1,397
    62vetteefp : Quality on all Oshawa cars is very good. GP has excellent quality, it's just more of a sport sedan and less refined.

    rwisem : My Kansas made Intrigue has been a good car but the fit and finish was only so so. Few interior pieces were misaligned. That said, the current Malibu is made there and has excellent fit and finish. A lot depends on the process and equipment and Kansas was completely re-tooled.
  • 62vetteefp62vetteefp Member Posts: 6,043
    GM has been working hard to greatly improve quality for the past 5 years. Quality was built into the design and teams were made up to work on current problems.

    What I meant for GP was that there is more refinement, even in the couple years between the GP and LaCrosse. A lot has happened at GM.
  • ar15ar15 Member Posts: 58
    Does anyone know of an interface that will allow me to connect my XM radio directly to the stock stereo in the LaCrosse?
  • 62vetteefp62vetteefp Member Posts: 6,043
    Delphi XM Universal Audio Adaptor

    For use with either the Delphi XM SKYFi or the Delphi XM Roady, the Delphi XM Universal Audio Adaptor is a wireless solution to transmit XM satellite radio service to your vehicle's FM radio.

    MSRP $29.99

    Also need Delphi SKYFi Vehicle Adaptor Kit

    Designed for use with the Delphi XM SKYFi, the Delphi SKYFi Vehicle Adaptor Kit includes the accessories you need to enjoy XM Radio through your car stereo.

    MSRP $49.99


    http://www.xmradio.com/catalog/product_category.jsp?type=Accessory
  • savethelandsavetheland Member Posts: 671
    "Part of the reason Buick quality ratings have been high is because of a large percentage of seniors who drive them and do not notice small problems that would have instigated complaints by a younger demographic."

    I am 50 y.o. and I can see much more problems when driving car than my son. Actually periodically I have to drive his car to check it. And I find a problem with Camry - it is boring to drive and own.

    I had no problems with my Sable :) except of tapping noise that was fixed under Technical Bulletin issued by Lincoln. It has 46,000 miles on odo.
  • vanman1vanman1 Member Posts: 1,397
    At some point almost all GM cars and trucks will get stereos with a jack for iPods and other external music player. GM should have done this a while a go. Details like that are a deal breaker, especially for younger buyers.
  • 62vetteefp62vetteefp Member Posts: 6,043
    There are no plans for LaCrosse for jacks. It is one of the last GM vehicles to not use the common radio set. Chose to go with flush mount trim plate.
  • 62vetteefp62vetteefp Member Posts: 6,043
    "There are no plans for LaCrosse for jacks. It is one of the last GM vehicles to not use the common radio set. Chose to go with flush mount trim plate."

    Should expand. GM has gone to a system of common radio and HVAC head sets. What will be common are the insides and location of controls. The buttons, knobs, colors and finishes can be changed for each car. There are also a good number of styles to choose from. This means that investment/Enginering/tooling has been greatly decreased.

    In the past Buick had their 5 or 6 radios, Chev had theirs and Olds had theirs. While similar inside they still were different and every time a new technology came along a bunch of new radios had to be developed (one for Buick, one for Chev., etc.).

    When developing the LaCrosse this new set of radios was not available. Buick chose to modify the Buick c/o radios with the flush plate system like you see in upper vehicles like Lexus. There is no brick. Take a look at Camry and the Grand Prix. There is a rectangle trim plate. The flush trim plate gives a more upscale appearance.

    Back to the jacks. This is a "new" technology and was not part of the Buick set of radios and to add would have been some investment, tooling and engineering.

    Developing vehicles is an exercise in compromises. You pick your wins (what you want your vehicle to stand out with) and some items do not make it. At the time Ipods were not around.

    Can anybody guess what the wins were?
  • ar15ar15 Member Posts: 58
    Right now I am using the FM modulation to "play" my Delphi Roady II in the LaCrosse. I was hoping the factory stereo might have an auxilliary jack in the rear like some do for connecting optional CD changers. I guess I'll have to live with the FM modulation.

    Otherwise I'm happy with the car. I picked it up last Monday. This is my first Buick. I'm impressed with the fit & finnish. It is comfortable and quiet. The switches and hardware seem to be high quality and as good as cars from Japan. The 3.8 has plenty of power.

    My only complaint so far is the lack of small storage areas in the cockpit. I don't smoke, but I like ashtrays for storeing small items that I use everyday that I can keep out of site. Instead of an ashtray, I would prefer one of the small, flip down compartments that many cars have under the dash.
  • vanman1vanman1 Member Posts: 1,397
    I can see them adding a jack, it's not a big deal and does not require much "engineering" in reality. That said, if they do not use a common radio, it may be one of the last to ever get one. If I get a LaCrosse (Allure), I'll be happy with just the MP3 upgrade stereo.
  • rwisemrwisem Member Posts: 96
    I would say the wins are the best combination of ride and handling ever done on this platform, (CXS), getting approval for the 3.6 (CXS and the quietness (all models) - also apparently spending more money on the IP.

    I use my ipod in the Lacrosse with a small FM transmitter. the secret to this is to attach to the line out on the ipod, not the headphone jack. This sounds as good as a clear FM station.

    A question for you 62vettefp: What are the steering ratios on the Lacrosse? I assume the CXS has a faster standard ratio. Is the optional magnasteer II faster yet?
  • lacrossecxslacrossecxs Member Posts: 12
    It seems from what I've read that most owners of the LaCrosse seem relatively happy with their purchase, and there are few reported problems. However, I have had nothing but problems with my new LaCrosse CXS. Picked it up a month ago, and it's been in for repairs 7 days of that month, and not one of the problems I brought it in for are resolved yet. This is about the 2 major problems I've had with the car (although there are many many more issues).
    To begin with, the car has an excessive amount of road feedback to the steering wheel, and there is a constant shimmy at all speeds. It does not track straight, and I am constantly having to struggle to keep the car in it's lane.
    Worse than that, the car leaks from both front door seals. Every time it rains, I get puddles on the leather seats, and in the power window and lock switches on both front outboard armrests. The dealership has replaced the door seals on both front doors, but the leaks persist. Additionally, there is a significant amount of wind noise through these door seals. So while the car is very quiet at street speeds, once I get it up over 50 MPH, the car is quite loud.
    Is anyone else experiencing these issues with their new LaCrosse, or did I just get the provberbial lemon?
  • 62vetteefp62vetteefp Member Posts: 6,043
    CXS is 13.3:1 same as Regal LS/GS. Optional Magnasteer II is same ratio and was needed to be compatible with Stabiltrak.
    CX/CXL are 15.3:1 similar to Century 15.2:1

    Spent lot more money on IP, Door trim (mostly soft materials) and better leather. Also chrome highlights.

    How much was the FM modulator? What brand?
  • 62vetteefp62vetteefp Member Posts: 6,043
    Where are you located?
  • rwisemrwisem Member Posts: 96
    I have the 300W which is only $15 now. When I first got it two years ago it didn't work well at all with the portable music player I had. Not too good with the ipod, either until I thought to use the line out. I'm saving up for a Monster icarplay that powers off a 12v outlet and charges the ipod, too.

    http://www.myirock.com/players/wireless_fm_transmitter.asp

    Thanks for the info on the steering. I'm thinking the Intrigue I used to have had a bit faster steering. I rented a Regal when I had the Intrigue and that was my impression. My intrigue was a 2001 with the then version of stabili-trac.
  • 62vetteefp62vetteefp Member Posts: 6,043
    Intrigue is 13.2:1 but had variable effort. Regal GS only had variable steering effort.
  • vanman1vanman1 Member Posts: 1,397
    How do people like these things? I have heard they are prone to interference and static. Any truth to that?

    I think the new hand held Hughes XM systems have a built in FM transmitter.

    Why all stereos don't have jacks to begin with has always puzzled me.
  • vanman1vanman1 Member Posts: 1,397
    Sorry to hear about your leaks.

    As for the feedback, it sounds like a tire issue or an alignment issue.

    You may have a and / or you may justy have a very early build.
  • 62vetteefp62vetteefp Member Posts: 6,043
    25% of LaCrosse buyers have a Toyota, Honda, or Nissan as second choice --
    50% of second choice is non-GM. Camry is the #1 second choice at 14%.

    Summit (Colorado) Daily News on LaCrosse
    "It's an attractive if not somewhat generic sedan - we had both a
    silver-grey LaCrosse and a somewhat anonymous silver-grey Mercury Montego
    in front of our house for a couple of days, and neighbors asked if we had
    turned into a Tilden car rental lot...But the Buick's styling is certainly
    more exciting than most of its stable-mates."
    Best features ...
    Smooth and quiet ride and steering
    Comfortable, straight-forward interior
    Simple, attractive controls and instruments
    Worst Features ...
    Doesn't quite bridge young guy/old guy Buick gap
    Small rear seat room

    LaCrosse gets trio of positive reviews on Car-Data.com

    http://www.car-data.com/xpage.reviews/rp.template.asp?mfg=buick&model=lacrosse&writer=cw

    Chris Jackson says, "LaCrosse adds refinement that its ancient
    predecessors lack. It's a Buick for the new millennium, if such a thing
    is possible. The LaCrosse is handsome and modern. Much attention was
    lavished on the interior as well...The LaCrosse is quiet on the road and
    comfortable on the freeway...The naysayers who expect Buick to go the
    way of Oldsmobile may find themselves proven wrong."
    Greg Morrison says, "'I want to drive this car!!' That is the first
    thing my 20-year-old daughter said when she laid eyes on the Buick
    Lacrosse. The fact that Buick has come up with a mid-size sedan that
    even gets a rise out of her demographic should make the marketing folks
    at General Motors smile. (LaCrosse) is packaged well enough both inside
    and out to attract more than passing attention...Once inside, the
    Lacrosse is definitely an upscale experience...One evening a group of us
    went out to dinner...They all commented on how quiet the car was at
    highway speeds and on city streets?It is the blend of the technology,
    the engineering, and styling which attracted my daughter. For Buick
    there are some lessons to be learned from her reaction; let's hope they
    are paying attention, because the buying public will be putting the
    brand to the test with their dollars."
    Casey Williams says, "LaCrosse takes us back to a time when American
    motorcars were large, fluidly designed, and offered real style. LaCrosse
    takes cues from the Lexus ES in side profile, a little Jaguar in the
    front, and side sculpting that hints at both traditional Buicks and the
    Pontiac Grand Prix. Inside, materials and styling were also greatly
    updated?and provide another touch of old world class?I've driven the
    (3.6-litre) engine in other GM products and it is the equal of engines
    from high-end Japanese makes...much work was performed to bring the
    LaCrosse up to modern luxury car standards...Buick did everything
    possible to make the LaCrosse a serene place in which to travel."
  • 14871487 Member Posts: 2,407
    why are so many people in this topic to bash the lacrosse? I dont get that, if you dont like it than get a Camry and call it a day. I cannot understand why people wold expend so much energy to convince people not to buy a car. We can all agree that the car is overpriced but beyond that I think Buick did a good job. I'm sure a 6 speed auto and other changes are in the works for future model years. Calling a car a flop after 6 months or so isnt fair. The same experts that are calling the G6 and Lacrosse failures said the same thing about the Pacifica when it first came out and now it's selling well. Pricing and equipment adjustements will be made and I think the car has the potential to sell 10K units a month in the future.
  • vanman1vanman1 Member Posts: 1,397
    Chrysler made an error with the Pacifica pricing and product mix. You are right it is selling well now but they have reduced the prices and introduced a more base version which boosted volume. I think the G6 will see the same result when the 2.4L version and the GTP hit the streets. LaCrosse sales are already gaining big momentum and sold well over 8K last month. Some people assume what if sales are not immediate and large in a few months, a car must be a "flop". Whatever, arm chair critics is what this site is all about.

    :-)

    My plan is to take an Allure CXS for a test in the next couple of weeks. I am not in the market yet, but I want to see for my self how it drives.
  • 62vetteefp62vetteefp Member Posts: 6,043
    I could not find all the links so you better delete my above messages, but

    Initial quality
    http://www.jdpa.com/awards/industry/pressrelease.asp?StudyID=854&CatID=1

    long term dependability
    http://www.jdpa.com/awards/industry/pressrelease.asp?StudyID=860&CatID=1

    All data from previous 2 posts are from Dealer communication.
  • vanman1vanman1 Member Posts: 1,397
    "Exterior Styling" was listed as the top "Reason for Purchase" among early buyers"

    I didn't like the styling much when I first saw the pictures of the LaCrosse but the look has grown on me a lot now that I see them out on the road. Much better than Camry thats for sure!
  • 62vetteefp62vetteefp Member Posts: 6,043
    I believe the styling will be typical for Buick. Not trendy and will look classy for a long time. I still like the look of the Regal.
  • lacrossecxslacrossecxs Member Posts: 12
    I'm located in the western 'burbs of Chicago, where it's raining today. Sorry to say that after having the dealer replace the door seals, the car still leaks badly. When I brought it in to them this morning, the service writer almost broke out in tears. To quote "I don't even know where to start looking now. I have no idea where all that water is coming from."
    I have a clue....it's falling from the sky! :lemon:
    Actually, this will be the dealer's third attempt at stopping the flow. If they don't find and fix it soon, I'm going to have to find a lawyer, because the dealer does not seem to be capable or resolving the problem or want to let me out of the deal.
  • lacrossecxslacrossecxs Member Posts: 12
    Thanks for your sympathy, vanman1.

    I agree about the tire and or alignment, but as yet they have not gotten it fixed (3 visits to the service department on this problem).

    s for the very early build....You may be right again. However, that does not minimize my frustration or anger over having dropped $34k on a car with this many issues out of the gate. I am doing my best to remain patient, but it's been tough. I only hope they can figure out the causes all these problems and get them fixed real soon.
  • vanman1vanman1 Member Posts: 1,397
    Do you have a lemon law in IL?

    Sounds like there is something seriously wrong if 3 trips have done nothing. Alignment is not difficult to adjust and a few seals should easily be fixed.

    It's a pity but I would give GM in Detroit a call and log your issues if no resolution comes about.
  • patpat Member Posts: 10,421
    Done - thanks, and sorry I had to do that.
  • dieselonedieselone Member Posts: 5,729
    At some point I'd be expecting results, either get it fixed or replace the car. I'd start to get worried about what else was not assembled correctly that hasn't surfaced yet.

    Hopefully GM will stand behind their product, it's situations like this where you either make or lose a customer for life. Good luck

    I'd start contacting a regional person within GM to get the ball rolling regarding a buy back. A friend of mine had an oil leak issue in his 05 Honda Odyessy that ended up being an engine block casting problem. The only remedy was to replace the engine, he refused and Honda replaced his van with brand new one. I hope you get similar results.
  • 307web307web Member Posts: 1,033
    I'm really surprised that Honda would replace an entire vehicle based on one problem solvable by replacing the engine.
    One problem that can be fixed in one repair is not a lemon.
  • 62vetteefp62vetteefp Member Posts: 6,043
    LacrosseCXS, I may be able to help you on your problems but can give no promise. I want to get you in contact with the quality manager or someone in Engineering for LaCrosse.

    I'm not going to post name/phone number of the quality manager but you may email me for that information - see my profile for the address.
  • dieselonedieselone Member Posts: 5,729
    The dealer had tried to band aid the problem and it didn't stop the leak. I believe it was the 2nd or 3rd time he had it at the dealer where he "demanded" a new van.

    For the record, I wouldn't be surprised if someone else wouldn't have received that kind of service. My friend has a way with getting what he wants, he is a very good negotiator.

    Bottom line is you can usually get what you want within reason, if you play your cards right.
  • jmw4jmw4 Member Posts: 67
    Sorry to hear about your issues with Lacrosse. I have had my CXS, also bought in the midwest for about 2 months now. Happy to say it has been perfect, quiet, good handling, and a pleasure to drive. Gas mileage continues to improve, now over 18 mpg in suburban stop and go type driving.
  • jrosasmcjrosasmc Member Posts: 1,711
    I am trying to help an older relative of mine buy a new Buick, since his current one is eight years old ('97 LeSabre) and he is ready to acquire another one. Since this is a Buick forum, I'll start off with the obvious question: '05 Century or LaCrosse?

    I'm trying to steer him toward the LaCrosse, since even though it shares the same underpinnings as the Century, it appears to have so many improvements over the older model. Also, does anybody here know if the Century's old 3100 V6 ever came with electronic throttle control? I know that the 3800 Series III in the LaCrosse has it.
  • 62vetteefp62vetteefp Member Posts: 6,043
    He can get a real good deal on a Century now. However if he is interested in having something more than basic transportation the up to date LaCrosse would be his best bet. They are like night and day. The LaCrosse rides and handles so much better. The interior is so much more refined, upscale and quiet. Then again if he is completely satisfied with the old generation LeSabre he should take both for a ride.

    The Century does not have electronic throttle control. It is new for 2005 in the LaCrosse.
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