By accessing this website, you acknowledge that Edmunds and its third party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our
Privacy Statement, and you agree that your use of the website is subject to our
Visitor Agreement.
Comments
Does the Avalon automatically cut off power to this area when the car is turned off?
Thanks,
Steve
Do you think the lifter like noise is anything to worry about. Thanks for your thoughts.
Steve
-1- I have not actually heard your engine, and,
-2- while I have rebuilt an engine before, I do not consider myself an expert in this area.
Those disclaimers aside, I can share my OPINIONS with you, and tell you what I would probably do in similar circumstances.
My engine makes more noise than any 6 cylinder Camry or Accord I have heard, but does not seem to make more noise than other Avalons. So my conditions are somewhat different from yours. I am concerned about this noise and how it might impact longevity of the engine. I will purchase the Toyota extended warranty, change my oil and oil filter every 3000 miles, and keep detailed maintenance records. Then I will have effectively transferred the risk to Toyota and/or the Warranty company. The net answer: Yes I am concerned; but I am not worried about it.
Now . . . to your case.
If my engine noise was clearly worse than other Avalons, here are the additional steps I would take for "peace of mind":
-1- Be sure that someone representing Toyota agrees that your engine is more noisy than typical. Get his/her name and title. If two or more persons agree, so much the better.
-2- Write a letter to Toyota, and cite the names and titles of those persons who concur with your assessment. Ask for an explanation, in writing, of why your engine is more noisy than others. Mention that you are dissapointed with Toyota and have been advised by others to seek Lemon Law intervention (no threats . . . be nice).
-3- Ask if Toyota is willing to extend the factory warranty on the engine at no cost to you.
-4- Consider purchasing the extended warranty if you are planning to keep the car beyond the 36K/3year factory warranty.
Be polite to the Toyota reps and ask them what they would do if this was their car. No yelling, screaming, or threats are recommended. You want them to be on your side. If they sense it will be impossible to restore your faith in and loyalty to Toyota, they will not be motivated to help you.
Changing the oil even more frequently than the severe schedule recommends certainly is a waste and won't benefit anything or fix the engine if there is a defect causing that noise.
My Avalon came with a "Owners manual supplement" indicating a 5000 mile schedule for "normal" service and 3000 miles for "severe" service. They defined "severe" by several attributes, one of them cited as "20% of trips being less than 10 miles". The car is used for a weekday commute of 9 miles, so would be considered subject to severe use by Toyota's definiition. The same supplment warns, in no uncertain terms, that if you fail to adhere to the appropriate schedule, your warranty will not cover an engine problem.
It would seem the the burden of proof (of compliance)lies with the owner. I don't know how an owner could prove that his/her use met the "normal" definitions.
Maybe a little sugar might help, or if all else fails even another dealer?
Fixing complaints like those shouldn't be impossible. They just aren't. Assuming they will eventually get fixed, you will undoubtedly find your Avalon meets expectations. Your situation, if it's as you claim, is most definitely an exception and not cause to characterize all Avs as being like that.
Hopefully, you will be able to get back to your much more positive comment expressed in your post #375 on July 10 of this year: "By the way, I am VERY HAPPY with the car!"
That was part of the original owners manual or was that supplement from the dealer?
Maybe Toyota engines are still sludge-prone and they are trying to avert that problem again by making super-frequent oil change requirements.
Of course, you do not have to "prove" that you met the normal definition. They would have to prove you didn't and I'm sure they don't want to risk the PR nightmare of erroneously accusing owners of severe driving.
I stopped, rebooted and the transmission was fine after that.
I am now convinced that the new Avalon has joined the age of buggy software where vendors test their software out in the field at user's expense.
I'm just waiting for the Blue Screen Of Death now.
This is NOT progress.
The manual supplement is a separate booklet but referred to in the maintenance section of the regular owners manual. As to whether it is published by Toyota of the dealer . . . hard to tell. It looks like a factory publication, but the Dealers name and address is printed on the inside cover (not a sticker).
Toyota's tactic on denied warranty claim court cases has been to produce an oil analysis performed in their own lab, which they cite as scientific proof that oil chamge intervals were not done per recommendations. So the owner effectively ends up with the burden of proof. You can produce your own oil analysis, then pay for the two lab techs to fight it out, or produce proof that you followed the "severe" schedule. Otherwise, you lose. There is lots of case history in this area. The manufacturers' don't seem to worry about PR when only a single plaintiff is involved.
Oil change analysis is at their expense and if you have receipts showing you changed the oil and filter every 5,000 miles, doing an oil analysis would be pointless. It cannot prove whether you did 10 mile trips 16% of the time or 23% of the time.
5,000 miles oil and filter changes are pretty frequent on a modern car already. If you change the oil and filter every 5,000 miles and it still gets sludge, there is is really a severe design flaw in the car, when BMWs, Hondas and most other newer cars do not have this issue.
It is not normal to expect sludge to develop between 3001 miles and 5000 miles. If it was, changing the oil at 3000 miles or less is a Band Aid for some other issue they need to address.
If there is a gas leak in the fuel tank, you fix it, not keep buying more gas more often.
I have an '06 Limited. Yesterday, while out driving, I did exactly as you explained and found that the armrest did, in fact, slide forward. My wife likes it in this postition, but I actually prefer keeping it all the way back. But that's one of the nice things about this car--it does give you some options in how to set it up. Now if only someone would come up with a way to bypass the navigation lock-out while under way. :P
Toyota (and other auto manufactuters) have used their oil analysis results as proof that oil change intervals were not appropriate to severity of use. This forces the plaintiff to either dispute the lab results or prove they followed the factory "severe" schedule. Even if you have all of your receipts, and service was done at your Dealer per the "nornal use" schedule, their lawyer will simply point out that the oil analysis results indicate your use was actually "severe" (by Toyota standards), so you followed the wrong schedule. Severe use typcally leaves more fuel, dirt, and/or moisture in the sample.
If you change your oil at 3,000 miles out of fear of Toyota's lawyers when you know you are within the normal driving description, then there is a problem.
They have to prove whatever warranty issue was directly caused by the difference between a 3000 mile and 5000 mile oil change.
Please point to a case where this has happened.
If they could prove this, they are also proving how poorly designed the car is to not be able to make it even 5,000 miles without engine damage.
This is a negative aspect of the car, not just the cost of the oil change, but the inconvenience of such frequent trips for oil changes.
He then tried to say that he changed the oil himself but the cat was already out of the bag. He got rid of the problem he caused by turning the lease in for a Montego.
Bottom line - DON'T TRUST TRADE INs!!!!!!
I would challenge anyone to show when and where this has ever happened, that is, one oil analysis result has been used as proof to determine a vehicle was subjected to "severe" use and oil change intervals weren't sufficient. It's never happened.
Not only that, another statement made in this insane discussion is totally incorrect. If an owner claims a damaged engine is the fault of the automaker and decides to try his case in court, the burden of proof is on the owner, not the automaker. You guys are making it sound like going to court is a cakewalk. Wrong!!
I am curious why all this theorizing is happening when nobody's had an issue to theorize about anyway.
A "normal" oil change interval of 5000 miles makes all kinds of sense, as does a 3000 mile interval for "severe" use. What's the problem with that? If you're driving short distances regularly it would be foolish not to change oil more frequently.
The sludge issue you are talking about is summed up very properly by a statement made by another: "As a previous owner of a '97 avalon I regularly changed the oil and had no "sludge" problems. I knew only one person who had "sludge" but that person leased a Sienna and didn't change the oil for 22,000 miles." That story tells it all about the sludge fiasco. I know a guy who never changed oil and managed to convince Toyota to replace two engines,. He often bragged about it!! I wonder how many more of those scams happened when sludge was blamed on the automakers?
I would also like to know what alternatives are offered by those who make statements like "common sense and the American legal system are not congruent." Maybe we should replace it with vigilante justice??
Toyota voice command systems only support English (even if you set the language to French or Spanish). So it's pretty funny if you get a better response if you speak French!
3K/5K intervals are pretty inconvenient. I wonder why Toyota didn't go with synthetic oil from the factory if they believe sludge will develop within 5,000 miles on conventional oil.
zekeman1
3K/5K intervals are pretty standard oil change intervals, common throughout the industry. Why would anyone suggest otherwise?
Anyone who knows anything about breaking in new engines will tell you why synthetic oil isn't used in a new engine.
Please advise how any claim can be made: "Toyota believes sludge will develop within 5K miles on conventional oil?"
That is an irrational statement.
Regards
Jack
Does your owners manual specify any minimum mileage you need before synthetic oil is used?
3K/5K intervals were the norm in the past, but most modern engines run so much cleaner than 10 or 20 years ago that the oil doesn't get contaminated and broken down in such a short period and so they recommend their oil changes in 7500, 10K, or even longer intervals. Apparently, not for Toyota though, so they still recommend very frequent oil changes.
People used to need to change spark plugs in all cars every year or so in the old days also. Imagine if the Avalon also required yearly "tune-ups" in this day and age!
I owned a '97 and two '01 Avalons, and neither developed any sludge problem at 5k regular service. From a previous anecdote, the owner didn't develop sludge until 22k miles. Give or take a few thousand miles, I'd say it's safe to drive 10k miles without an oil change. Whether that's good for your engine or whether you want to do that with conventional oil (vs. synthetic) is up to you.
Remember: Recommendation does not equte to requirement. Recommending oil change at 3k/5k doesn't mean the engine cannot take more abuse.
My 2001 Porsche C4 was filled with Mobil 1 at the factory and oil/filter changes are recommended every 15,000 miles.
The dealer's service departments also have their own recommendations for additional maintenance services above and beyond the factory requirements. These extra services are to pad profits.
Mobil, to my knowledge, doesn't make automobiles, and Toyota (or any automaker for that matter) doesn't make oil.
In order to show any evidenceto the contrary it would have to be shown that a 5K or 3K oil change interval is uncommon in the automaking industry. Most automakers use that standard these days.
You should ask Toyota (or any other automaker to my knowledge )why they don't recommend synthetic oil in a new engine, instead of publically claiming that they maybe should or have to because of sludge, or inferring that they don't because of break-in needs. Those kinds of charges and accusations are unsupported and just plain inflammatory. I feel this is attempting to make a case that the sludge issue is still an issue. Well it isn't, and a strong case can be made that the whole thing was overplayed in the first place, and then became an easy out for anyone who wanted to scam Toyota into a new engine for any reason.
Statements like: "Most likely Toyota is scared of a sludge fiasco reoccurance"?? All I can suggest is the one who said that is free to express opinion, but any similarity to fact is purely coincidental!!
CAUTION!
There is NO warming airflow to the interior surface of the windshield in this mode.
If you wish to keep the windshield clear of condensate, fog, or even external icing, you will need to manually switch the system to footwell airflow mode, or footwell and windshield combined mode.
At the temperatures you describe you will most likely need to leave the system in windshield defrost/defog/demist mode and turn up the temperature setpoint to the point of discomfort for yourself if you wish to keep the windshield free of interior for and/or exterior icing.
NipponDenso, Denso US, the suppliers of most asian vehicle's HVAC systems, actually has a patent concerning the bi-level airflow method they use, cool airflow at/near the top half of the cabin and warm airflow at/near the floor.
The design makes it extremely difficult to get warm airflow to the windshield without discomforting yourself in the process. But better to be discomforted with HOT airflow deflected from the windshield than blinded by a fogged over windshield.
Is that printed in the 2005 or 2006 Toyota Avalon owners manual?
According to the letter I recieved from Lexus the engine in my 2001 AWD RX300 is one of the many that are subject to the sludging problem. I have seen no indication of any sludging as yet and frankly I don't expect to. I change my oil and filter every 7500 miles just like the owners manual states and I have always used Mobil 1.
I pretty sure that I have read somewhere that Toyota made a minor design change in the subject engines to prevent oil sludging in newer models and for me, with the letter and the design change, the sludging issue was/is VERY real.
The original charge was that Toyota SHOULD use synthetic to protect their engines, and now you're saying there's nothing said about it in their manual--so therefor it's irrelevant, right? Your research seems to support that.
Look, if you don't like Toyota for whatever reason, that's perfectly ok, BUT why hang around and keep reminding all of us why you feel that way??
The sludge thing may be real to some, but it sure seemed that most of it was overhyped by many who saw it as an opportunity to get out from under not bothering to change oil. I also think it's proven as such because it died as quickly as it arrived.
No matter though, It certainly doesn't seem to be a problem these days with the Avalon, or any other Toyota/Lexus product.
What's the point of rehashing ancient history??
I don't care whose vehicle we like, regular oil changes are the best way to ensure long engine life, period!
Who is going to dispute that?
The money's still on the table that you don't wait until 15K miles to change oil and filter on your C4!! If you do, then shame on you.