Lexus RX 330 Maintenance and Repair

1161719212237

Comments

  • colvertcolvert Member Posts: 9
    jim27,

    There is a TSB for the rear end clunk, which usually happens when decelerating from 3rd to 2nd gear. I can find the number for you if necessary. Has something to do with the transmission cooler lines, all they do is put some insulating material around the lines and clunk goes away. I had the fix done about six months ago and I haven't heard the clunk since.

     

    COTMC, I've read previously that OEM tires are only last 20K miles. I could be wrong but I know I changed out the OEM tires on my 4runner at about 30K and the current tires have 60K now and plenty of tread still left.

     

    Cole
  • gardencargardencar Member Posts: 293
    Hi, cotmc!

     

    Thanks for getting us back on track with those interesting facts. My RX just went over 12,000 mi. but the tread on the tires seems to be 75% still there and wearing evenly. They are the Michelin MXV4's . Just as your research indicated, they seem to wear much longer. I sure hope mine will go at least another 20,000. Please keep us posted if you hear about new RX tires and pricing. Just keep remembering how much better the 18 inchers look than the 17 inchers.
  • gardencargardencar Member Posts: 293
    That number for the transmission clunk TSB is: TSB #TC002-04-FP#3297-48030
  • clburtonclburton Member Posts: 14
    Mine didn't make it to 15,000 on the Goodyears.

     

    I also replaced them with the the Michelin MXV4s.
  • fleetfoot70fleetfoot70 Member Posts: 8
    Took my '04 RX in for routine 10K service this morning. Got a call at work from the Tech saying he needed to keep the vehicle until he gets a new brake booster for it, he said "I can't let you drive it, the vehicle is unsafe. The brakes could just fail." Reason he needs two weeks is apparently there's a list of RXs waiting for the same thing!!

     

    I'm still incredulous. It's disconcerting - to say the least - and now has me thinking about whether I want to keep the vehicle once I get it back. The possibility of brake failure happening - suddenly, without any warning - is just mind-blowing.

     

    The only good thing is that the dealer was obviously aware of the problem and they've been checking every RX that comes in for it. Better to learn about it now than the hard way.
  • rycaryca Member Posts: 17
    I am replacing my Goodyear tires with Michelins tomorrow. I have 28000 miles on the Goodyears but should probably have had them replaced 3 thousand miles ago. I will never use Goodyears again. The wet traction has been horrible from the start. Not only is the tread going but there are cracks in the rubber and several chunks of rubber missing from several tires. The Michelins are $183/tire at Costco and you get a $60 rebate off 4. That was the best price I could find.
  • tsheertsheer Member Posts: 23
    wwest says he'd continue driving his RX330 after brake failure "slowly and cautiously but with my hand firmly on the e-brake."

     

    The emergency brake is on the floor. So would you be standing on your head, steering with your feet?
  • wwestwwest Member Posts: 10,706
    Guess I was thinking of the Aerostar. Mine is an 01 AWD RX300.
  • werewolfwerewolf Member Posts: 4
    I have the Michelins on my x5. They are fantastic tires in terms of roadnoise and wear...Not as happy in the snow with them though. The tread patterns don't have very large grooves....
  • taylor5taylor5 Member Posts: 5
    hi again, sorry to leave you with that impression, at the beginning i would have been very satisfied with, and expected, a simple statement from lexus, local dealer, regional or national, that it was a fluke, or not, but instead was surprised to get vague generalities at all these contact points, which is what raised my suspicion initially that there may be more to it, the lexus email and phone number on the website don't seem set up to handle specific issues, that is where we were told that lexus knew the brake booster assembly could be a problem and lexus had a policy to fix it after it failed,

     of course i may be just a statistical anomaly on the road of the relentless pursuit of perfection, but even so as a paying customer it is true that i did expect more, nonetheless, if all is well with the brake booster assembly, my new one and all of yours, i will be relieved, as that is the real issue here

    still the brake booster assembly remains a ? in my mind; i talked with the towing services used by lexus and asked them whether they had transported other rx330s with similar complaints, got more from them than from lexus, and indeed it has apparently happened on other rx330s in this region
  • fleetfoot70fleetfoot70 Member Posts: 8
    taylor5,

    Lexus dealers wouldn't be detaining RXs that come in for service if there wasn't a significant problem. Lexus corporate may be denying there's an issue here, but the local dealers (at least the ones in the NY metro area) are well aware of it. They've got at least 10 percent of their loaner fleet out on "extended leave" to cover the delays in getting the new brake boosters in stock to do the repairs.
  • 4424jm4424jm Member Posts: 25
    Did they fix problem of brakes in 05 models or is problem both 04 and 05
  • arezzoarezzo Member Posts: 6
    I was drying my '04 RX330 and noticed what appeared to be an 18" horizontal scratch about two inches back from the windshield on top of the car. On closer inspection, the silver metallic paint had begun to separate. About a week later, I checked again and found not only had the separation line progressed across the entire top of the car, a second and third area located in front of the moonroof had begun the same process. The car is going in tomorrow for its first maintenance. Just wondering if anyone else has experienced this paint problem?
  • flamesfanflamesfan Member Posts: 2
    Interesting this discussion on brake failure. I had brake failure (check message 836 posted on Nov 28) I had my rx330 towed. I was told that nothing wrong was found but they replaced the brake booster cable. I haven't had any problems since.

    I am using michelin alpin pilot snow tires and am very pleased with them.
  • jlljll Member Posts: 1
    I ordered one of the brand new RX330 when it first hit. I have had numerous problems as soon as 5 months after getting this car.

     

    Is anyone experiencing a weirdness in the shifting of the car? There is a lurching that Lexus has 'repaired' twice now and I have had it in the shop a total of 3 times for the same problem. They say it is a software issue, but have also said that they can not find it this go around.

     

    There is also excessive rattling from the front console and rear of the vehicle, and it slips a lot for a all wheel drive in the wet and snowy weather.
  • josh5josh5 Member Posts: 34
    There is a very extensive discussion going on about lots of problems with the RX330/Toyota 5 speed automatic tranny at the link below. Or just search the Edmunds message boards for "Hesitation."

     

    /WebX?displayRecent@@.ef4cdbd
  • wallie502wallie502 Member Posts: 13
    Sorry to hear about shifting problems. About the trunk rattling, I had a similar problem. Previous posts cited jingling tools in the emergency kit/spare tire compartment as the source of the rattling, but this was not the case in my car. I had someone ride in the trunk, and pinpointed the problem to be the tonneau cover locks, located on both sides of the trunk door opening. The driver's side lock rattled when in the unlocked position. To solve it, I simply pushed the lock down to the locked position (I rarely, if ever, use the cover) and this eliminated the rattle.

     

    You say you think it slips a lot for and AWD vehicle, but I have noticed just the opposite. Last night my area got 14 inches of snow. I was parked outside, and this morning I had no problem getting my RX out of my unplowed driveway. I have the original Goodyear tires, which others have been complaining about, and I still did not have a problem. As always, AWD does not help slipping when braking or turning, so this would be the same as any vehicle.
  • 00boxsters00boxsters Member Posts: 202
    I was told this service was $299 including transmission fluid flush and change as well as servicing all the fluids and tire rotation.

     

    Is this what most folks paid for their RX330 15K service?
  • wwestwwest Member Posts: 10,706
    Have you looked in the owners manual to see what the factory recommends?

     

    I suspect all it will indicate is an oil and filter change.

     

    Due to the few premature failures of the RX300 transmissions it appears that Lexus is giving the dealers leeway to charge (GOUGE??)their customers for transmission fluid flushes that will maybe prevent the premature failures and thereby save Lexus a huge bundle.
  • taylor5taylor5 Member Posts: 5
    thanks to fleetfoot70 for the information that has helped clear much of this up for me, i talked with a number of people, including local lexus, about the information and the story seems to be coming together now, still a couple of loose ends that may affect owners of lexus rx330s built prior to sept. 2004, their brake booster assemblies may be at risk, so here it is as it has been pieced together from these conversations

    brake booster assembly on 2004 lexus rx330 apparently is subject to failure if installed prior to sept. 2004, after that an upgraded part was used

    lexus decided to handle this problem by replacing those that failed but not by warning letters to owners or recalls

    that policy upset many local dealers who thought for safety and customer relations reasons, lexus should have a more forthcoming policy, some dealers are handling it themselves by replacing the assembly when vehicles came in for service, sometimes by test driving the vehicle and noting brake inconsistency, even when there is none

    in my case, apparently some folks at the dealership had wanted to replace the part when it was for 5000 mile service, as a precaution, leading to some embarrassment when it failed a couple weeks later

    bottom line, i think the picture is clear enough now with two loose ends

    first, i believe in tort reform, but maybe not until the corporate geniuses at lexus who approved this version of "don't ask, don't tell" for a dangerous problem have been held accountable for any damages from their policy

    and, more importantly, to prevent any damages from occurring, rx330 owners affected by the sept. 2004 date may wish to have a serious talk with their local dealer about the problem, risks and solution

    again thanks to fleetfoot70
  • fleetfoot70fleetfoot70 Member Posts: 8
    4424jm,

     

    I believe that taylor5 has summarized the problem nicely. I got my RX in March, prior to the time that upgarded brake booster was used in production.

     

    It's also worth noting that the RXs in question here are only the CANADIAN built version - not those that shipped from Japan before production in Canada was ramped up in early '04. The Japanese versions seem to be unaffected. The reason for delays on those RXs being detained by dealerships is that the new booster assembly is coming from Japan, and as I stated earlier there's a backlog of vehicles waiting for the same parts.
  • smoothwsmoothw Member Posts: 1
    I had this cranky experience when acceralating from start for several months, went to dealer once for this problem, and didn't get any fix.

    Two weeks ago, when I took the vehicle to the dealer for the (brake light)recall, I asked again for this problem. This time, the advisor quickly pointed out that it's the ACTIVE TRANSMISSION LEARNING MEMORY problem. He reset the memory, and WOW, I have totally different experience now. It's smooth and predicable. Anyone having same problem, should try this fix!
  • wwestwwest Member Posts: 10,706
    It likely only works until the ECU "learns" the fully released position of the gas pedal. Give it a few days, the hesitation will return.
  • 00boxsters00boxsters Member Posts: 202
    The RX330 manual for 15K miles only states differential oil change for vehicles which tow or have loaded roof racks.
  • wwestwwest Member Posts: 10,706
    Isn't the load limit only 75lbs??
  • igotrippedigotripped Member Posts: 10
    i have experienced the problem with the shifting as well but the software has fixed enough to make it tolerable. i also have a rattling at the console as well but have not complained about it yet. reason is i am having more serious problems with the brakes. and the AWD is doing weird things since it is computer controlled it is probably a software glitch.

    however i wished i had bought a MDX not as many issues.

    happy driving!
  • 00boxsters00boxsters Member Posts: 202
    Differential and transfer case oil change at 15K miles "Only if vehicle is operated primarily while towing a trailer or using a camper or a car-top carrier". p. 67 Owners Manual Supplement

     

    "Do not exceed 75 kg (165 lb.) cargo weight on the roof luggage carrier." p. 138 Owners Manual
  • wwestwwest Member Posts: 10,706
    An extra 165lbs on the roof rack results in early "failure" of the transfer case lubricating fluid.

     

    One must wonder why they didn't cover "regular operation with a driver and three 200lb passengers."
  • 00boxsters00boxsters Member Posts: 202
    Agreed. How much could the roof rack intelligently loaded wind drag really effect the tranny?
  • docjoedocjoe Member Posts: 5
    Question for anyone who has had their rear wiper replaced. I read someone had their three piece hinged wiper replaced with a one piece assembly. Does everyone else's look like one piece? My dealer supposedly replaced the assembly but it looks the same and wipes the same! I also have the dash rattle and it has not been fixed twice. Anyone have a suggestion for this issue besides the TSB? thanks
  • windy6windy6 Member Posts: 57
    Nope, it's not just the Canadian built, we got the recall notice for our 12/03 Japan built RX. Currently a parts back up at local dealer so probably late next week.

     

    Taylor5 "believes in tort reform" but only after the people who have done him wrong have been held accountable? That's one of the problems with this wrongheaded political sloganeering. It lets off the truly criminal along with the "merely negligent".
  • jim262jim262 Member Posts: 2
    My RX330 with 20,000 has a crying noise when turning the steering wheel 2-4 times when the engine is cold and the temperature is 50 degrees or less. It only makes this noise those 2-4 times then thats it. Its been doing this since it was new I bought the car in August so it did not make the noise. The dealer is stumped. Any one having similar problems?

     

    Also, any news on the annoying ticking noise from the dash when the temperature is also 50 degrees or less?? Thanks
  • schwingschwing Member Posts: 5
    Have around 750 miles on my RX330 and am averaging under 15MPG .... about 100% residential (not city) driving .... can I really expect a 20 or 30% improvement once the engine is fully broken in to get the 18MPG that's advertised for city driving .... comments please .... thanks
  • 00boxsters00boxsters Member Posts: 202
    Do not count on getting much better gas mileage if our 2004 RX330 with over 15K miles on it is an indicator. We get 16 city and 20 highway. On a 3 hour trip going a steady 70mph we saw 23mpg as indicated once!
  • dorothykdorothyk Member Posts: 31
    We just purchased a 2005 Lexus RX330 2WD a few months ago. I was riding in the back seat (behind the driver) and noticed some strange marks on the carpet in the front passenger foot wheel. When I took a closer look, I discovered that Lexus had actually stapled the carpet in place leaving staple marks on the carpet. The floor mat covers about half of the staples. This is not what I expected from Lexus. We thought this might just be our car but a check of a few other 2005 models shows the same tacky build quality. Not what you expect in a 40K car!! I mean come on. Cars half this price don't do this. Did anyone else notice this?
  • dorothykdorothyk Member Posts: 31
    We have a 2005 RX330 2WD and our initial gas mileage was around 23 mpg with mostly highway driving with some stop and go traffic. After about 3000 miles the mileage has dropped to around 20 mpg under the same driving conditions. We are assuming that the higher initial number was due to following the engine break-in speed limit. The above figures are based on calculations at the pump. We see a difference of about 1 to 2 mpg between what we calculate at the pump and what the car gives...with the car numbers being higher.

     

    We also have elected to keep the higher tire pressure (35 psi as delivered vs. 30 psi from manual) even though it has a negative impact on ride quality.
  • bennbbennb Member Posts: 143
    I seem to get right around 18mpg in city driving ... and 23.5mpg with a little city leading to full highway. On one stretch of highway driving last week I was averaging 24.9mpg at 64mph.

     

    I have AWD and keep the tires at 30psi now.
  • gardencargardencar Member Posts: 293
    I have 12,000+ miles on my '04 RX330. The worst gas mileage I've had is 11.7mpg in the city, lots of stop signs, lots of stop lights, heavy foot. The best is 24mpg 60% highway and 40%downhill mountain roads. I use 89 octane mostly, but can't say I notice too much difference from the times I filled up with 87. Any one else try comparing the two grades of gas?
  • chicagocarchicagocar Member Posts: 11
    I brought RX330 about 3 weeks back and to my surprise it’s very noisy, while driving above 75 mph. As of now, I am really disappointed with my purchase. Just curious, if anyone on this forum has the same issue. I drove MDX owned by my friend; it seems to me much quitter…

     

    Regards
  • ktran001ktran001 Member Posts: 3
    I have the same problem with my 04 RX330. The dealer agree to replace some kind of parts around the side windows.
  • 00boxsters00boxsters Member Posts: 202
    Funny that. My family and I take the RX330 on longer trips because we find it so quiet above 60mph. What sounds so loud to you? The engine, tires or wind noise?
  • ktran001ktran001 Member Posts: 3
    My RX330 have a ticking engine noise, the dealer told me that it's normal for the fuel injection for that engine. I drove a loaner and it also have the same problem/noise. Any of you have the same problem/noise? Thanks.
  • dardson1dardson1 Member Posts: 696
    Gotta say my wife's 04 2wd RX is surprisingly loud especially compared to her x-01-ES which was unbelievably silent. More than once I tried to start that old ES only to find it was already running. Don't have that problem in her RX. I can hear and feel the AC when it runs. . .hum.

       Also gotta say my wife LOVES it and way better than her old sedan. BTW, I don't mention my issues to her or that I don't think it's the buttery smooth, ultra quiet, Lexus her old sedan was. To each his (or her) own.
  • dorothykdorothyk Member Posts: 31
    Like many members of this forum, we are extremely disappointed in the level of noise, squeaks and rattles in our 2005 2WD RX330. Given that this is a SUV, we have accepted that wind noise is just part of owning a high profile vehicle. What does bother us is the level of road and engine noise that penetrates the cabin. I keep checking the driver door to make sure it is completely closed. I don’t seem to notice it as much when sitting in the passenger seat. We have played with the driver’s window based on comments made on this forum but without any noticeable change. The dealer’s response to our complaints is always the same: “Your vehicle is operating as designed”.

     

    What is even more bothersome is the increasing level of squeaks and rattles. Given the level of vibration that is being translated to the cabin, it is no surprise the car is developing rattles. At times, the unoccupied passenger seat can be seen vibrating back and forth as much as an inch. One possible source is the wheels. At least in California, Lexus insist on selling all the RX330 with the larger 18-inch wheels instead of the standard 17-inch. We, like most people, really never gave it much thought. Unfortunately, that one-inch makes a big difference in terms of ride quality and noise levels. The 18-inch wheels have a shorter sidewall, which leads to a much stiffer ride and as a result more rattles. Obviously, the suspension also is a factor in this equation but the tires are something we can control. Why is Lexus selling all the RX330 with the bigger tires? Besides the increase profit associated with the 18-inch tires, it all cosmetic…to many people the car looks better with bigger wheels. The trend is almost an epidemic within the car industry. Lexus, a company that was built on a reputation of quiet cabins and smooth rides, should be ashamed of buying into this trend.

     

    I strongly suggest that anyone considering a Lexus and whom rates ride quality and interior noise high on their priority list, to only purchase a vehicle with the base tire size. Given that RX330 is essentially a tall wagon, why not use a suspension more in line with the LS430? What is the advantage of having such a stiff ride?
  • r1_97r1_97 Member Posts: 181
    Seems a little high for basically and oil change and

    tire rotation? Is there something I'm missing or?
  • dsindmdsindm Member Posts: 13
    I've had them all--the dash rattle (fixed by dealer on first try), the engine ticking (don't notice it anymore except early in startup in cold weather), the wind noise (no solution that I know of), and one more I don't believe I've heard anyone mention before, but others must also have: An extremely annoying little friction noise from the leather-on-leather contact on both the backseat console and middle headrest. At first, when I had the rattle in the dash, the two sounds were almost indistinguishable--very hard to tell where such sounds are originating. Then the dash was fixed and I was able to zero in on the source of the similar sound from the back seat. However, I never brought it up to the dealer until the 15,000 service, and they told me to use a leather conditioner on tne surfaces from which the sound was emanating. I did what they suggested, and it worked like a charm!!!

     

    So there--I've offered a solution to an annoying problem to thousands of RX 330 owners. Can I help it if it's a solution to a problem no one else has ever reported? ;-)
  • lola1234lola1234 Member Posts: 7
    I Traded in my 2003 MDX for a 2004 RX330. Just to le t you know the MDX has a clunk noise from the front brakes after shifting into drive. For 40k the MDX should not have any clunk noises. Delearships are aware of this probelem. Any problems with clunk noise with front brakes???

     

    P.S The RX330 is wonderful and fun to drive!!!
  • tidestertidester Member Posts: 10,059
    Can I help it if it's a solution to a problem no one else has ever reported? ;-)

     

    Timing is everything! ;-)

     

    tidester, host
  • springspring Member Posts: 7
    Ktran,

     

    The dealer told me that Lexus actually has identified a batch of RX330(traceable by the VIN number) with noise problem due to bad weather strip design and has posted a TSB.

     

    The dealer replaced the front door weather strips for me (though my car is not from the problematic batch) and told me that the noise is now “ at the level it is designed”. But little has improved. I am going to write to Lexus about the problem.
  • ktran001ktran001 Member Posts: 3
    I called my local Lexus dealer today to ask about the brake booster failure. The service man told me that they have not heard anything about the problem and no document from Lexus about the problem. I told the him about this forums, and told that he will NOT read anything that is not from Lexus. I when to www.lexus.com web site and all they have are Ads and vehicles information. When to NHTSA site but can't find anything. I might look at the wrong location. Are there any documents out there that I can print and show it to the service man? Please email documents information to ktran001@yahoo.com.

     

    Thank you.
Sign In or Register to comment.

Your Privacy

By accessing this website, you acknowledge that Edmunds and its third party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our Privacy Statement, and you agree that your use of the website is subject to our Visitor Agreement.