Holding keys hostage

I went through the experience of buying a new vehicle recently. Having a trade-in, they obviously needed the keys to check it out. No problem. Then the business side of the transaction kicked in. After being the obligatory thousands of dollars apart, I asked the salesman to grab my keys as he went back to the sales manager. Of course, the sales manager came back, with the salesman, to explain his numbers (and vice-versa..). No keys. This time, I told the salesman I wanted my keys. Again, the suit came back with new numbers, but no keys. After the next stage of negotiation, the manager left. I followed him to back. Seeing the keys on his desk, I ask the salesguy to grab them. Initially he wouldn't do it, so I entered the office and firmly asked for the keys. Now completely annoyed, the salesguy chased me into the lot, ran back in, and then ran back telling me the deal was good. Too late. This basically happened to me again the next day at a different dealership. Note to self: Do not start any negotiations without keys!
Tagged:
0
Answers
Next time take a spare set and if has a key fob, test out the panic button to see if it works.
Feel free to write up a Dealer Review.
23 Telluride SX-P X-Line, 23 Camry XSE
Edmunds Price Checker
Edmunds Lease Calculator
Did you get a good deal? Be sure to come back and share!
Edmunds Moderator