Very High Milage on New Car

machupichumachupichu Member Posts: 2
edited November 2016 in Mazda
Hello All -

Last week I purchased a new M6 in PA. I drove over 4 hours from NY to go to this particular dealership after we had negotiated a prices for a new car via email - and after I had poor experiences trying to buy the same car here.

They honored the price - and by the time the deal was almost finalized it was dark - and the weather was bad. It actually started hailing at one point. While my salesman was going over the display cluster - I noticed that 1700 + miles on one of the readings. I asked him "Does this car have 1700 miles on it?" He answered yes - and kept going. I let him keep talking - thinking I would address the issue later, but unfortunately, I forgot. It was getting late, I was tired and I had a long drive back home.

It took me over 6hours to get home as I ran into bad weather. I got back to upstate NY - at nearly 12 - am Sat night / Sun morning and parked the car where it was buried in snow until Tuesday when I finally had to go to work. I drove it just the 25 minutes each way - to and from work. On Wednesday - I got into my car and still learning the gauges - I wondered how I already had nearly 2000 miles on the car - and then I remembered that I was supposed to address this issue Saturday when I was buying it, but had forgotten.

I am going to call them today - but was wondering if anyone has any feedback on how to proceed. Yes, I bought it as new - paid new-car price for it. I have been trying to pull up the original listing of the car - to see how the mileage was listed, but it has already been taken down. All similar cars are listed as having just 2-3 miles on it.

Thanks for your feedback.

Comments

  • MichaellMichaell ColoradoModerator Posts: 182,066

    Hello All -

    Last week I purchased a new M6 in PA. I drove over 4 hours from NY to go to this particular dealership after we had negotiated a prices for a new car via email - and after I had poor experiences trying to buy the same car here.

    They honored the price - and by the time the deal was almost finalized it was dark - and the weather was bad. It actually started hailing at one point. While my salesman was going over the display cluster - I noticed that 1700 + miles on one of the readings. I asked him "Does this car have 1700 miles on it?" He answered yes - and kept going. I let him keep talking - thinking I would address the issue later, but unfortunately, I forgot. It was getting late, I was tired and I had a long drive back home.

    It took me over 6hours to get home as I ran into bad weather. I got back to upstate NY - at nearly 12 - am Sat night / Sun morning and parked the car where it was buried in snow until Tuesday when I finally had to go to work. I drove it just the 25 minutes each way - to and from work. On Wednesday - I got into my car and still learning the gauges - I wondered how I already had nearly 2000 miles on the car - and then I remembered that I was supposed to address this issue Saturday when I was buying it, but had forgotten.

    I am going to call them today - but was wondering if anyone has any feedback on how to proceed. Yes, I bought it as new - paid new-car price for it. I have been trying to pull up the original listing of the car - to see how the mileage was listed, but it has already been taken down. All similar cars are listed as having just 2-3 miles on it.

    Thanks for your feedback.

    If you've signed the paperwork and taken delivery, there may not be much you can do about the contract.

    If the dealer was local, I'd ask for some free or discounted services to compensate- but, since this dealer is so far away, not sure how practical that is for you.

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  • Mr_ShiftrightMr_Shiftright Sonoma, CaliforniaMember Posts: 64,482
    edited November 2016
    I'm sure the mileage was on the contract, and since the salesman made no attempt to deceive, I don't think you have much of a case here. Think of it as a shake-down cruise. If the car had had some grievous fault, it would have shown up immediately. The car was probably used by the dealership's personnel.

    Now if for some strange reason you discovered that the car had been previously registered to another individual, then that would be a big fat legal problem. But dealers can keep cars in their new car inventory for limited internal use.
  • machupichumachupichu Member Posts: 2
    edited November 2016
    Well, since I posted that - I went through all of my paperwork and found the copy of the odometer invoice. It is very high on the invoice - but off by 600 miles. I have left a message with my salesman. I am bothered by this. I am usually much better at things like this. I was caught off guard - it was late - and even the finance manager kept throwing papers at my very quickly saying that she was just trying to get everything done fast because they had already closed. She was trying to get to a party. And there I was signing away - Some things I would stop to read - but I did not read THAT invoice - had I done it - I would have stopped the whole process.

    There were several things that were red flags - like the fact that the car just did not have that new car smell - nothing was wrapped in plastic at all - and I SAW the odometer reading - knew to ask - and just forgot.

    I cannot and am not saying they were trying to cheat me. I hope that was not the case - How they had treated me, even via email, was why I drove so far to do business with them. And as far as I know - they did me a favor when they brought the price of the car down by applying a $500 coupon to the price to make it more manageable for me.

    It was a tiring experience - 4 + hours driving there - about 5.5 hours there - and another 6 + hours drive home. By the end - I just wanted to be done and leave - They (as far as I felt then) had been really good to me. I would hate to think there was some other grimy thing going on behind the scenes

    I am kicking myself though, for at least not addressing this issue at the time. It would have made a difference in how I negotiated for the car - and whether or not I would have just gone for a different color - since that was the only one they had in blue.

    Thanks for your feedback @ Mr._Shiftright and Michaell
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