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Comments
:P It never does!
Perhaps you could have explained it a little differently -- such as using some of the same tactics used within the sales biz? For example,
"Honey, guess what?? I forgot to tell you that, last May, we qualified for 0% APR financing from the Borough! With each paycheck, we received additional money, which we could use for whatever we wanted, with NO finance charges and NO prepayment penalty! Isn't that special?? Because, as it turns out, we didn't need this money for any emergencies, I've decided to pay off this loan now. Sound good to you??"
Her response:
:confuse:
:mad:
OK, somehow I suspect that wouldn't have helped...
'21 Dark Blue/Black Audi A7 PHEV (mine); '22 White/Beige BMW X3 (hers); '20 Estoril Blue/Oyster BMW M240xi 'Vert (Ours, read: hers in 'vert weather; mine during Nor'easters...)
I've tried to explain that if instead of getting $6k+ refunds to my bro in law and sis in law and instead actually ended up writing a much smaller check each year to Uncle Sam, they would have the option of being more financially sound throughout the year. Deer in the headlight looks continue... "We'd have to write a check instead of getting a big refund! Are you nuts? How is paying better than receiving..."
'21 Dark Blue/Black Audi A7 PHEV (mine); '22 White/Beige BMW X3 (hers); '20 Estoril Blue/Oyster BMW M240xi 'Vert (Ours, read: hers in 'vert weather; mine during Nor'easters...)
I learned long ago to not start off with a beggar’s line like that. I just man-up right off the bat and take the pounding. Like when I was a kid and my Father was about to dole out some discipline. I can still hear it now..."If you run it's only gonna be worse when I catch ya".
OK, somehow I suspect that wouldn't have helped...
So, you’ve been down this road too, I can see.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Never question your choice. With your optimism and upbeat personality, you have chosen the perfect profession. I can also tell that you treat your customers fairly and with respect. :shades:
Richard
Try to remember that for every inconsiderate customer, there are two more that ARE considerate.
Richard
I believe that you are correct. I am still on the AARP books, though I have not joined in years. They still send me reminders every year. I rather pay my AAA dues and enjoy many of the same benefits, if not more.
Richard
Ask family, friends or co-workers for a REFERRAL.
If you can't get a referral, you might go into the shop and ask a Service Advisor which salesperson they would reccommend.
the "Costco" program really isn't a big deal and you probably won't save any money. Costco benefits the most, believe me!
You could correct your mistake by moving back to the South!
Richard
Richard
80% of my customers were great to deal with. Ten percent were exceptional. This ten percent are like friends. they stop by my desk when they are in for service, they refer people to me constantly etc.
Then there are the people who I hope I never see again. That number is far less than 10%. They made the process a drawn out and miserable. They never smiled, they lied to me, they pulled every trick in the book, they were rude and unfriendly. They had been to three stores before coming to me, unable to make a deal. In the end, I made the sale but they left unhappy. They were probably thinking that somehow, I got to them somehow and they paid too much.
Then they gave me a lousy survey or a mediocre one at best.
Funny, these people never seem happy with life in general. I watch the chemisty between them and their families and I see unhappiness.
Out of the thousands of new and used cars I have sold, I think I can count these people using the fingers of both hands, maybe less.
Why not just have your local guy do a dealer trade. I recently bought a new car exactly the way I wanted it. They traded with a dealer 165 miles away and had their guys do the driving. Cost me $178 more than I planned but now I have the only car like it in my area. I don't know if I would drive all that way for $178.
Besides, the sales guys here have made it clear that if you take your out of town purchase into the the local dealer for service you might get an appointment early NEXT year. And of course they will sugar your gas tank and let the air out of your tires.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Richard
Aren't those the people who always make news because they looted the company to pay for their gambling and mistresses? They always seem to have a whole bunch of Corvettes in their garage too.
What were you driving again, snake?
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
My post to jmonroe was meant for you. Sorry about that. Please see post 27534.
Richard
Wait, I thought you were a jipster, which is it? :confuse:
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Richard
Richard
Richard
Did she know beforehand that the 100 mile drive will definitely save her the $100 or did she just take a chance?
I once drove 125 miles to see if I could get a better deal, but truth be told I was dating a girl that lived just down the road from that dealership so it really wasn't "out of my way".
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
As far as gambiling goes I usually win at the Black Jack table.
As far looting the company not much to loot because I work for the state and the governor is to busy looting it (and they are trying to recall him).
What were you driving again, snake?
This
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
I try
Thank you
GP
Just had that happen to me and thought it would be a good question...
A substitution for Mack since he is not here right now..
" To be continued... "
GP
I was out back eating a nice home made steak tip salad.
So I go to up these folks and the fella must have been around Jmonroes age
Well that it folks see you tomorrow!
GP
PSJust messing with you JM
This
Is THIS the one that you share with the governor? :P
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
The car is a substitute for an "Ad Car" who's inventory # was sold the week before. ( The ad listed last weeks inventory number. )
We signed a P & S and paid for the car but held off taking possession trying to decide who in the family would be on the registration.
The next day I realized that I failed to get a vehicle history report such as Carfax on it.
The dealer faxed me a copy and I found that in December 2007 an auto auction recorded the mileage as 35,850.
A copy of the title that was registered in February 2008 shows 35,713.
This is a small discrepancy and obviously an error on the part of the auto auction but I'm worried that this will cause me grief when I go to sell it in the future.
The deal on the car is VERY good.
A copy of the title that was registered in February 2008 shows 35,713.
I wouldn't worry to much about that. One because many times.... And I hate to say it but someone inputs the wrong milage when they enter these things in the computer :confuse: :mad:
But also it isn't that much different. I would look into if the dealer entered the wrong number on the title. It could have been a error at the dealer... Also I would want to know what the exact milage is on the car. I can almost guarantee that it wasn't the salespersons fault.
Also the milage isn't that much different. If it was off 5 or 10 thousand miles than I would be concerned. But with these newer cars you can't turn back the clock on the cars computer. Well I guess anything is possible but it isn't like the tricks of the old days.
And I swear to guy up stairs... I have owned my vehicle since it 2001. Somewhere in 2003 it says my milage was rolled back... Yes once again it says it was rolled back. The carfax reads less. I found this out in 2005 when for fun I ran my vehicle through carfax. The only thing I can figure is when it went in for a inspection sticker someone entered the wrong milage.
The milage can be entered in wrong but Carfax is good to let you know if the vehicle has been in a accident or if it is a salvaged title. Those things either happened or they didn't.
GP
Nice two step. Ever thought of Dancing with the Stars? :shades:
Another possibility, and I know this is an enormous stretch, is that maybe the lady didn't mind spending the time and money to go somewhere else because she didn't like dealing with isellhondas. Maybe she didn't find him as loveable as we all do.
WOW...what do you suppose would have happened if me or the 'jipster' said that? :surprise:
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
I've never had a salesperson do any of those things... except maybe, bringing the car around for a test drive...
So every new car you have ever purchased has been dirty with with out a full tank of gas, the floor mats still in the trunk, you filled out all your own paper work, gave it to the F&I Office, made your copies and went home with out any one even saying boo to you? You shop at the wrong places
Here I must disagree, Craig. The program benefits will vary from brand to brand, model to model based on the market conditions, as the prices are negotiated, but I believe they're improving it every day, weeding out "phantom offers". I think they're moving towards one of those VIP/GMS/X-plan type experiences, where they're requiring the dealers full transparency. This might have not been the case couple of years ago.
Here is example: I recently made an inquiry about Audi A4 - didn't really want to buy yet, just to see who was the designated dealer. Before I could back off, the website made me submit my name so I got the call. I told the salesman what my issue was. He didn't mind telling me their program's pricing scheme on the current model. It was invoice+$100+$499 junk fee (Florida "customary"). I think that's pretty good for $35K+ car just going to website and not having to do anything other than showing up and signing paper. Granted, some surprise might still wait, but if it works similar way to any other fixed price scheme (VIP/GMS/X-plan), I would take it to save myself having to sweat and hammer the deal that can't be much better than that (Audi has no cash or even holdback I know about - they may have some backend money, but nothing consumer can lay their hands on easily).
I think Costco is aggressively expanding and improving (tightening) this program towards real fullfillment of its "no haggle-low price" promise. Can you do better on your own? I'm sure you can - to me it's a matter of marginal gain vs. effort required to achieve that. Opposite to mfr-backed plans, Costco has not additional support money in it, so the prices have to be high enough for dealers to make the profit from regular gross. In Audi's case, I would probably stop shopping there as long as they don't mark up the lease offer (not covered by the program).
Another evidence of their approach being much more serious that in the past is I recall no BMWs dealer in Costco's program for my area. That meant to me several things - first, it's still not very popular so BMW feels they don't need to "submit" to it; but second, it also means Costco has to have some real criteria for them to join that are not as easy to submit to, as if they hadn't, BMW dealers would be part of it (additional leads w/o real pricing/service commitment - who wouldn't take that?).
2018 430i Gran Coupe
A CPA wouldn’t have helped a bit. What could a CPA have done until he noticed it? Then he would have told me to be more observant. I learned that lesson myself and didn’t have to pay for it.
Secondly, as a consultant myself, I know that you get gross with no taxes taken out---unless you make sure and have an understanding with the firm.
You don’t know squat. :P I’ve been working on/off (mostly on) with my old employer for 11 years, through an agency they hire for this kind of stuff and until this tour they always made deductions just as if I was a company employee. They’ve deducted for everything else this time too EXCEPT for the local tax.
Thirdly, you're allowing the wife to maintain the checking account?! Not a good idea. I'm surprised that her new furniture is not in the house by now.
She’s always managed the checking account ever since I screwed it up a few months after we were married. I will however agree, somewhat, about the furniture but I guess she knows better than to try and pull a fast one like that. You can’t hide something like this. This ain’t like cooking the books, I’d see that stuff unless she turned my lights out for not noticing that my local taxes weren’t deducted.
Last but not least is the annual refund. Do you realize that with a refund, you have allowed Uncle Sam to use YOUR money for a year?!
This is where I get a little on topic. For all they’ve done for me that’s the least I can do for them. Where do you think I get the gobs of money to buy cars? ‘You know who’ ain’t gonna give me none.
You need to make an appointment with snake right away.
Now I know you’re all wet. What does he know? He’s going to the BIG house with the governor.
More on topic stuff. In regards to your post 27531, I go look at the cars when the sales people aren’t around, like on the weekends. Of course the deal is always contingent on me being satisfied with the test drive. Pictures just won’t hack it. I’m not a newbie at this car buying thing you know.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
And i think you mentioned that you live in PA, which is the bain of our existance - you guys have so many stinkin' local taxes its unreal!
and to keep it on topic, cars are great! yay cars!
-thene ;-)
Funny you mention state service. The fellow that made me mention all the Corvettes was a historian at the state museum. He was selling off state historical treasures to buy his cars.
Also my BIL who works for the state found one of his staff people running a porn business for prison inmates from his desk.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Snake is like isellhondas. He'll get you for that remark. :surprise:
"I go look at the cars..."
I figured you did. You're not the type to go on pictures. I'm not either. That's why I don't order products off the internet. I want to see and touch what I'm buying.
"For all they have done for me..."
LOL!!!!!!!
"A CPA wouldn't have helped a bit."
In your case, you are correct. Elderly misers continue to suffer believing that they are always right. :P
The ones that I've talked to that have actually used the program later bought from another dealer at a substantially lower price.
Until you have actually gone through the process I suggest you refrain from posting what might have been one of them "lowball quotes" that dealers hand out to people shopping numbers. I'm sure the dealer didn't verify that you were a Costco shopper or did he take down your Costco number?
OMG!! That is sooo funny. A picture of Scrooge came to mind when reading that.
She always stops by my desk when she's in for an oil change or whatever. She just doesn't have a clue!
Thank you, :shades:
GP
The number was verified already, as the lead was created by the website referal that required the number. I'm pretty sure they wouldn't really give you something way below market value, as there is no free lunch. I honestly believe that Audi quote was legit, as a new model is coming this fall, Audi is pumping aggressive lease incentives, i.e. the model is not hot-hot-hot. $600 over invoice, including junk fees, is entirely plausible in my book fo that model, not "too good to be true" type of thing.
Don't get me wrong - I'm not advocating it one way or another, but I see some visible changes in their website and material verbage indicating they're tightening their rules. They also seem to be big on after the process survey (add'l reward). Whether they're are there or not, hard to say. It may totally vary across the brands. Costco may not have enough expertise to actually find out how much is a good deal from brand A to B (and we all know it may vary significantly), which may create large disparities in attractiveness of the pricing between the models/brands.
2018 430i Gran Coupe
Here I must disagree,
I always get people asking for the " Costco buyers program " ... Alos here we have the " BJ's Buyers program " It is the same type of store. In reality it is like 100 or 200 bucks over invoice. COstco has no say in a discount or rebate or anything else. I believe the point Craig is trying to make is if someone said to me " I am coctco buyer " I would see it as a good thing. Also A dealer can do better than Costco pricing... So I think that is what Craig is realy trying to say. If I am out in left field here Craig please let me know. But that is how I percieve it.
Costco gives nothing to a manufacturer for profit so how can they really give any pricing. They may in connection with area dealers. Meaning they will tell their COstco customers " hey buy at XYZ motors because we have a program with them. All it is, is marketing and perception.
No VPP's , X,A, B, C D - plans. COrporate manufacturer discounts are a real thing.
GP
If somebody has an X-Plan/VIP/etc. available to them for the car they want, or whatever that is backed by manufacturer, there is no reason to go any other way - cause that lowest price for anything other than perhaps a year old lot queen.
Costco/BJs/AAA would be for those who don't have those plans and can't/don't want to negotiate. $100 or even $300 over invoice with no negotiating effort is pretty good price for a car that is in decent demand (say Camry?) and has no other money available to it, don't you think? That's all I'm saying.
2018 430i Gran Coupe
I can walk to their corporate headquarters and we certainly spend a lot of money there.
The Costco Buying Program was "designed" to be a hassel free, no dicker way to buy a car but it doesn't work that way in reality.
The customers simply take that "Costco" price from you, smile, and use it to shop you with.
Very few people will say..." Oh, that sounds good...I'll take the car"!
-thene :-)
we have too many audits in place to prevent any of that sneakiness anyways...even if it had ever crossed my mind (which it hadnt)
-thene :-P
Let me add my best wishes too!
A big jump but I know you'll do well!