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Comments
My bad.
Their list is maintained very well(up to date) and honor the exact price printed there.
Again, the original discussion was about NEW inventory. After a quick glance, I don't see where Sewell lists new inventory. The USED inventory is nicely done for the most part. pics, mileage, price, color, vin --- enough info to begin with at least.
Richard
Excellent point. Actually that is the key. I can say I've dealt with lots of people who ask for best deal, yet have no clue what a best deal is even if it smacks them head on.
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
#1, felt bad for her, she just blabbered and had no prep time. #2 went with the argument how he would take less out of all of us to get the job.
I was #3, took only 10 minutes of the allotted time. I told him I would be more expensive than #2 since i didn't believe you should sell a product for less than its worth. I don't know who got the job, but it wasnt me.
Management pays them. The question here is about a consumer cosummating a deal and then find extra fees added on under the pretense of necessity for payment of staff expenses.
When you pay your AEP bill you don't find an added charge after a negotiated price to handle the cost of opening the envelope and feeding your bill into a computer for processing. When you check out at Krogers, they don't have a doc fee added on to the shelf price of the tuna salad package from the deli and the gallon of milk form the dairy department.
2014 Malibu 2LT, 2015 Cruze 2LT,
Awesome story! However, we're missing what #4 said.
I thought with the early exit, I had nailed it. I followed up with a thank you letter (pre-email days) and later in the week I got the PFO.
Ummm... that DOES happen. Maybe not in those exact words, but if an employer manages to find identical candidates, they certainly will hire the one who will work for the least. And why wouldn't they?
Of course, finding identical candidates for hire is a hell of a lot more rare than finding identical new cars for purchase.
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
That would work better for me were it not for the fact that every time I've heard that they come back with a a counteroffer that is much higher than the one I made. I I have to sit around for four hours to get to my number I might do it. I have in the past. It occurs to me that if they accepted the sale at $x when I offered it instead of wasting four hours they might have sold another car to someone else in that time frame.
What gets me is the price is either acceptable or it is not. I do understand a need of getting across your ideas, like "Mr. Customer, we appreciate your offer of X for this car, but we can't accept it at this time. I think we could get you X+$800. If you find this offer OK, please call us back and subject to availability, we will be happy to do that". "OK, Mr. Dealer, I now know where I stand. I think your offer is too high, but I will do some research and if I conclude it is OK, I will call you back"
Why is that so hard? Why does it have to take four hours?
2018 430i Gran Coupe
Thank’s for getting back to me ‘burner’. That’s a nice track but it seems to have a lot more than the 12 turns that the track my son talked about has.
I’m sure if I tell him about joining the club you’re in his wife and mother will be thrilled about that but I’ll tell him because I’m a nice father.
As for his Altima, he already has some kind of performance tires on the car that he’s purchased from Tire Rack (I think that’s where he said he got them) and he’s gone on line to order some kind of performance rotors and pads. So, he’s getting ready for the event.
Since I just mentioned brakes, I showed him the price (from Edmunds) for the Ceramic Composite option brake package that is available for some of the Porsche’s (MSRP $8,150). That made his eyes bulge alright so I said, “oh, don’t tell me you bought the cheap stuff and you’re going to go out on a track with them”. I know this has to be the price for the whole system (master cylinder, lines, calipers, pads and whatever else must be in that brake system) but I’m curious as to what the pads themselves cost if/when they are replaced at a Porsche dealer or for that matter purchased at the counter for take home maintenance.
‘moo’, if we’re still talking can you satisfy my curiosity on this one. I know it’s got to be waaay up there, especially if the Porsche dealer does the job.
Kart racing isn't all that dangerous either, my kid has been tooling around on this track since he was 7 or 8:
I tell Grandma and his wife about this too but I don’t think it’s going to work. I distinctly remember Grandma saying, “you can do what you want but you leave him (pointing to our grandson) HERE. DID YOU HEAR ME !!!! His wife made like a bobble head so like I said that might not work.
Again, thank’s for the info.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
What's a 'PFO'?
I do find it amusing that, after all of that GM talk you would make such a drastic switch!
It means they had a preference for others. Of course, there are variations on the theme but we know golic did not mean any of those since we'd have to delete the posting if he did.
tidester, host
SUVs and Smart Shopper
Because the average consumer after a certain point will begin to trade time for money. It is easy for most people to walk out of a dealership after 5 minutes. For most, it is not easy to walk out after 2 - 3 hours.
The consumer is "in the chair" The sales man is working until 9pm anyway So whats another 1-2 hours for extra $1,000?
What a diplomat! No wonder you got the hosting gig....
Feeling guilty are ya? No I wasn't talking about you, I think it was 'exbo'.
If the dealerships system, for taking calls, is so ridiculous that a call for simple information is treated as an up... well then that's their problem.
We're still on the same page.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
I thought their site was pretty good. Near the bottom they have the inventory at 2 sites. If you put in what you are looking for it comes up with prices. IMO it was a good site. Also, nice music and very dignified easy to read graphics.
Good web site
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2013 LX 570 2016 LS 460
WHAT you’re the one that started all this? Now you say you were “curious” and “it really promoted some good discussion” then I get schooled on this for 2 days because I asked a simple question? That’ll be the last time I allow myself to be set up like that and from a fellow PA guy yet, geeez !!! :mad:
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
I respectfully disagree with this approach. Most people using email do not want to get a phone call, that's why they use email. It might be JMonroe for example and he might not want his wife knowing that he is even looking at cars.
IMO, if someone emails you can send them as much information as you can given the information they have given you. You can ask them to email you if they need more information, or you can ask permission to phone. "Permission" being very important. If I wanted a phone call at this point I would have called you.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
I don't know what happened to that post, it was there the last time I looked. I said something about doing my looking on Sunday's when the store was closed so I didn't bother the salespeople.... and they didn't bother me.
I think tidester is playing tricks on me.
2013 LX 570 2016 LS 460
Descent people will be happy to answer your question. There is a spin off effect. You are happy you got an honest answer and you know the salesman is caring and knowledgeable. You or a friend might just be in the market for a car one day in the near future. As Joe Girard worlds greatest salesman said...it isn't the one car you sell, it's the fact that one person is going to tell 10 other people.
I am in another business - book business. But I get calls that I can't benefit from, however I answer every question I can, because a few times I'll connect with someone that will help our sales. Something else is this, no customer is a waste of time - at the very least you learn something every time you see a customer. If they don't buy they are good practice to get your selling strategy even better. The nicer and more professional the salesperson, the less he will be frustrated with sales that don't get a direct immediate response.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Agree 100%. It's what is a fair price for this service. I think $100 should cover it.....$300 plus is very excessive!
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
I wouldn't call it amusing. I would call it prudent.
Richard
When she takes off the poor salesperson becomes catatonic. We usually end up paying the doc fee but they take an offsetting reduction somewhere else...which she also does not like. I think the salesperson actually feels sorry for me and wants to help as much as he can.
2013 LX 570 2016 LS 460
Provide real name, phone number, address, and lay out the plan:
That sounds reasonable. Why not have squares where the customer has to fill out this information? Then you will really know what he is looking for. And it will separate the browsers from the serious looker.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Just how confidential is a cars price?
Nobody is cold calling you and "intruding" unexpectedly trying to pitch a car sale at dinner time.
A phone call when it is expressly indicated that it is not the correct way to contact someone is intruding on that person and unexpected, especially since that person has no control what so ever on when that call will be placed.
You initiated the contact.
Yes and I also give the correct method of contact which in this senerio is completely ignored.
Sooner or later you'll need to give your name, number, address, and other info.
True but do I have to give all that information out at the initial contact when, depending on your response, there may be no further contact?
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
OK you asked for it.
Total miles are 60 ($5 per mile)
First off it would be only 40 miles as 20 of those 60 miles would be on the customers car and wouldn't figure into the cost of this.
Secondly for the second half of 2008 the IRS mileage was 58.5 cents a mile. So it would be $23.40 in mileage charges. Next two lot boys making say $12/hour would be $48 for the two of them for two hours, add $3.67 for payroll taxes and maybe $3 for insurance and another $2 for benefits (if they get them) and your total cost would come to just over $80 to move the car. giving a $220 (or 275%) profit.
Yep it would be a nice racket.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
When I bought our convertible last Friday the salesman had the 4-square sheet but only used it to write down figures for the car and our trade in going between us and the SM.
BTW I hope you have had better luck with your convertible than I have had. I bought it on a warm sunny day, the next 4 days it poured then when it stopped raining the temps dropped 45 degrees.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
I have also noticed that one 5 minute conversation can accomplish more than hours worth of emailing back and forth will.
I guess the people objecting to phone calls must have sent out lots of emails, probably looking for the "lowest price". Thats why they don't want the dealers all calling them. They would probably have to take notes to keep it all straight.
And Mr. Snakeweasel, wasn't that nice of you to do all those mathamatical computations for us in your next post.
Currently one of my jobs is doing tax work, its seasonal and part time but it does provide a decent boost to my income. All I can say is that your problems are not unique to car sales, I get people all the time asking for quotes, misrepresenting what needs to be done to complete their taxes (I won't say lying because most people are not sure about what they need) and stating that H & R Block can do it for $50 (my reply is directions to H & R Block).
Several times I will get all the way through a tax return and the client doesn't like the results and either backs out or states that they have to think about it. I know that I will never see 99% of those again. There have been times when halfway through a preparation the client will ask me to make a change which I know is fraudulent and I won't do it and I will lose that return.
I get people haggling about prices, trying to get lower prices.
I have also been in sales selling a variety of different things and have come across many time wasters and the like.
But all this comes with the territory and you have to accept it if you want to do the work. Accept it as part of the cost of doing business in the field and enjoy life. This may sound harsh but if you can't deal with all that maybe you should be looking for another line or work.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
Believe it or not, that's just a go-kart track. I once ran a half-hour enduro-in the rain-for a charity fund raiser. Talk about a looong 30 minutes... :surprise:
As for his Altima, he already has some kind of performance tires on the car that he’s purchased from Tire Rack (I think that’s where he said he got them)
I like the Dunlop Direzza Star Spec; it's an excellent street/track tire.
and he’s gone on line to order some kind of performance rotors and pads. So, he’s getting ready for the event
The Hawk HP Plus is a great track day pad. Stock rotors should be more than adequate for his first few events. I'd stay away from drilled rotors. Tell him that it is crucial that he change the brake fluid no more than three to six months before any event. And he needs to use a DOT 4 fluid. I like ATE Super Blue Racing, although Castrol LMA will work in a pinch.
I tell Grandma and his wife about this too but I don’t think it’s going to work. I distinctly remember Grandma saying, “you can do what you want but you leave him (pointing to our grandson) HERE. DID YOU HEAR ME !!!! His wife made like a bobble head so like I said that might not work.
What are they going to do; dress the kid in Nomex pajamas, wrap him in foam rubber and make him wear a bike helmet 24/7 for the rest of his life? Don't let them turn him into a ballet dancer, for gosh sakes!
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
It's like if you don't want to be hassled at a flea market, then don't go there. You know that by going there you'll be hassled to buy stuff.
If you don't want real estate agent to call you, then don't hire one to look for a house for you.
If you don't want marketing companies to send you junk mail, then don't fill out contest ballots.
And if you don't want car salespeople calling you, then don't send inquiries. It's as simple as that.
I think asking for someone to do something for you like preparing quotes, giving info, assisting you with car buying process, but not willing to provide a simple thing like a name is just plain rude.
You might as well crawl back into your cave if you possess no basic social skills.
And I'm not referring to you snake, just to people that want us to bend over backwards for them while they remain anonymous.
The people that leave on you when you're half finished their taxes are rude too in my opinion.
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
each time, i bought the specific vehicle i got the quote on, but that was not quite the final price. i did request quotes on other vehicles eventhough they were not my target, although they were alternatives.
carrera s, diy.
do you have a specific model you need info for?
my friend up the street has driven many well known road courses and he would be happy to answer any street/track questions you have about porsches.
when he talks, i listen.
i went back and realized you post was regarding bmw's. he had a few of those, too.
You are right, it is one of the best except for the one thing I want to know.... their NEW inventory. The pre-owned is nicely done, as is most. Obviously some time and money was put into creating it, but for some mysterious reason many choose to keep the new inventory hidden.
What we were discussing was the lack of new car inventory on many high line websites. The website I linked was one of the best examples that I have found of where they have spared no expense to create something snazzy, but worthless, to the NEW car buyer.
It should be able to be done over e-mail, if it can't be then there is something wrong and a phone call may not help.
It's like if you don't want to be hassled at a flea market, then don't go there.
Last time I checked flea market vendors don't take e-mail requests.
And if you don't want car salespeople calling you, then don't send inquiries. It's as simple as that.
Why can't I ask simple quick questions and get responses the way I requested? All they have to do is reply to the e-mail, its as simple as that.
Remember I am not talking about buying the car over the internet, just getting some basic information that would let me know if I want to take the next step or move on and look for something else.
The people that leave on you when you're half finished their taxes are rude too in my opinion.
Thats usually when they figure out things are not going to go their way and want me to do something thats fraudulent. Its not really them walking out as much as me refusing to get into trouble for them to get a bigger refund check.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D