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Comments
Many years ago, we knew a couple who fell in love with a house. They couldn't really afford it, but went on with the purchase. After moving in, they had a big party for all of their friends. The first floor of the home was beautifully furnished. We were all very impressed. During the party, I needed to go to the bath room. Since the one on the first floor was being used, I asked if I could use one of the baths upstairs. All of the upstairs rooms had the doors open. I couldn't help but notice that the master bedroom and those for the three children all contained only sleeping bags. There were no beds, dressers, chests, or chairs. We later learned that the couple falsified free lunch applications for their three children. Two years later, the wife was charged with embezzlement at the bank where she was employed. The bank discharged her but never pressed charges. Unfortunately, there are people who will go to any lengths to have a material possession. It is a sad indictment of how some people view the priorities in life.
On a lighter note, I noticed the nicest expression in your writing. You used the phrase "When I serve them payments...". It reminds me of dining in a fine restaurant, or being waited upon in a nice men's store. The phrase appears to have a touch of British influence. Regardless, it is a nice way to describe your sales transactions. Thank you again for the sales story.
Richard
I have a question...Are you originally from Midland,Texas? I think I read that somewhere.
Thanks....
Lots of domestic iron flying off the lots on this board. 3 Chryslers and a Chevy in recent weeks. And then jmonroe bought that Gen-a-whats-is thingy.
"Edmunds non-sales posters---single handedly saving the auto industry from ruin"
Welcome back, got any stories?
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Welcome back BR...the door is always open if you want to return.....
You must have a few good sales stories to relate from over the past few months.
Yes, we have sold a few cars here over the past few months.
What are you selling these days? Give us at least one good story!
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
You oughta know there ain't no such thing as a "free lunch". You probably know more than you should already.
Stick around,
jmonroe
Been selling more used cars then new of course but I think that trend is starting to turn around. Prices on used cars are still creeping up and the programs for new cars keep cramming the prices down closer to the used ones.
More Volvos then Saabs the past few months and almost no Land Rovers.
LRguy44
BR - good to hear from you. I dropped out for awhile but came back. Are you still at the same store? Many things have changed at our place - not all for the better. If you still have my e-mail, let's catch up!
Still with the same company Cliff but I moved to our Volvo Saab store one town over. Traffic at the Land Rover store just fell off a cliff and they kept trying to add another salesperson to make three total. That store only needs two salesperson and I think after the last three they hired had left they finally figured that out.
Three people can't make money there.
deltheking
Hi British Rover ,,Nice to see u back..read quite a lot of your previous posts.
I have a question...Are you originally from Midland,Texas? I think I read that somewhere.
Thanks....
Yup originally from Midland, Texas though I haven't lived there in 15ish years. We moved when my dad went active duty again and we moved to Virginia.
hey qbrozen what is going on. Still have that G35X?
Just crazy prices on new cars right now. I am usually the only flipping people from a new car to a used car as the deals on used cars were just so much better. I have had three people in the last couple of weeks that I flipped the other way. They came in looking for used cars, usually one year old 2008 models, but once I showed them they could buy a new 2009 model for just a couple of thousand more after all the incentives they went with new.
What would you rather buy a 2008 S60 for 22,000-23,000 or a 2009 S60 with free maintenance for five years 60,000 miles at about $26,000?
Kind of a new brainer really.
It is kind of false alternative. If a new S60 can be had for 26K (wow - is that a real price? How much cash is in that car? That sounds like S40, not S60 to me), then a used one is not worth $22K. Plain and simple. So - I would say I would go for new, or perhaps I'd rather have a used one for $19K
2018 430i Gran Coupe
Thanks for sharing your "house" story. It sounds like something from the movies but I bet it happens on a regular basis. I wouldn't be able to put on this "front" of having a well furnished main floor area of a huge house, only to have the rest of my family sleep in sleeping bags. That's just really really wrong.
Basically you're putting on a show for others yet living in discomfort because of it.
I don't get people sometimes. :confuse:
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
Yup. Been over a year now. Amazing I still have it, huh? ;b
I've been spending alot of time with an '85 300zx I picked up in Feb, so I think that's been keeping the bug away. Although all these deals I've been seeing do tempt me. I'm way too buried in the G35x, though. Just don't email me any great '06 S60R GT buys and I think I'll be OK.
Hmmm... seems more like a CCBA board post. Oh well.
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
That is how you can buy a S60 for less then you can buy a S40 with less equipment.
A S40 with less equipment is going to be in the $28,000 dollar range but a S60 SE will be around 26,000 and a regular S60 will be $27,000 to $28,000. These are all for FWD models an AWD S60 would of course be more.
Volvo just came out with these extra incentives and the special priced S60 SEs this month so used car prices our out of sync for right now. They won't line up for a while as the prices being paid for 2008 cars coming off rental fleets and/or one year leases or 2007 models coming off lease are still the same.
It will take a while for used car prices to fall and by the time though do the sell down of 2009 S60s will probably be over.
So one day,,it just hesitated and was having a very very jerky drive and the SES light came on --the car was sputtering..So we took it to the Dodge dealer..The service guy calls me 3 hrs later and gives me a list of these problems---some engine problem,,CV shaft,drive system and fuel system problems-- and the bill was around 3000.I was like :confuse: confused.I told him that my car had totally different problems than the one he mentioned...He said he will recheck and call me back.
He calls me in 30 min and says he is sorry as there was another Red Neon --same year-- with that problem .And he messed up and he would call back ..That was true as I was driving by and saw both the Red Neons.Some coincidence!! He calls me in 2 hrs and says-the Mass airflow sensor is bad and has to be replaced and it would cost 300.I said fine--Go ahead.3 days go by- no response.So I call.He informs that the sensor was ordered and now the car has another problem that came up during the test drive.The cat. converter was bad and so had to be replaced..And it would cost about 1100.I said --Fine,,get it ..He assures me that the problem will now be solved.
4 days go by.No response. :sick: So I call...He says--The cat. has been replaced but now another problem has come up...I ask him how come he fixes something a new problem comes up..He says it is like a chain reaction...I am quite frustrated now and irritated..And now the engine module -the ECM - is bad and has to be replaced ..The cost around 700...I still said--as long as it fixes it ,,I am fine...He assures me that this will be taken care of. :mad: Again 3 days go by..He never called even once till now..So I call again...Now he says the engine is gone--new one costs 5000,,not worth replacing,,Do u want to trade in for a new car??
Now I was really angry and went to the dealership.He says the engine is shot...I asked him how come they never found what the problem was and just kept replacing parts...Same stupid chain reaction theory..I tell him I will take the car only if it`s fixed,, and he says it will cost 5k for the engine...I tell him he assured me that 300+1100+700 =2100 would be the final bill.I tell him I am not paying anything unless fixed and he tells me I have to pay 2100 to take home a junked undriveable POS and will give a goodwill discount of 200...
So I have to pay 2k for a useless car and still have no car...He says if not paid --he wont return the car..
I said --Fine,,Keep it..I am not taking it back.I went home and applied a salvage title for it and cancelled the insurance..He never called back.The car is still on the dealer`s lot at exactly the same place for the last 6 months...
So what happens now?What do I do? The salvage title is still in my name.What course of action do I take now?? Your thoughts and opinion ,folks?
Thanks.
tidester, host
SUVs and Smart Shopper
Sounds like a good 'ol boy decided to have some fun with a "yankee". Still, $2100 is a small price to pay in order to get out of upstate NY.
You might want to pay the $2100 and get all the used parts. Take the whole mess to another garage and have everything the first guy said verified. If it doesn't add up then go after the original guy in small-claims court for fraud.
How many miles on the Neon? They aren't built like BMWs but I know people that have run them well over 100K miles without the engines failing.
I looked up the 2002 Neon value for back here in NY and Edmunds says a little over $3K depending on miles and options. Might not be worth the fight. Give 'em a black eye on Angie's List or something and walk away.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Man that is one mess you’re in now. I don’t have an answer for you nor do I want to make light of your situation but are you sure they aren’t still trying to fix the other Red Neon. :confuse:
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Sentimental value or not, it's worth what it's worth, which isn't much right now since it's still un-drivable.
As Tidester points out, the hope is they won't charge for storage on the car. 6 months is a long time not to have any resolution on it.
Catalytic converter, airflow sensor, ECM.....those aren't cheap. If the heads are trashed, or there's a crack in the block, the thing would have overheated, blown smoke everywhere. In short, you would have noticed it.
Not worth fixing. But, since you did authorize them for a goodly amount of repairs, you're on the hook for them.
Cut your losses and find someone to tow it away, permanently.
An alternative is to look in your local paper and find ads for companies that tow junk cars, and pay a few bucks just to get it off your hands.
IF the engine is indeed blown (wouldn't pay to find out), it's not worth much more than that, though.
I'd like to know how many miles it has, too. IF nothing else, those little Chryco 4 bangers they put in Neons was pretty stout and reliable if taken care of.
I'm curious though, why apply for a salvage title? What did that net you?
I had one of those S60's as a rental car and it was really nice. My rental was black and it was a sharp looking car - this picture doesn't do it justice. That sounds like an incredible price for that car!
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
What an experience! To be brief, I would take this up with a consumer reporter, a radio show about cars, owner of the dealership.
I think the dealership is wrong on many counts. There was no chain of events. They must know there is a problem with the engine before they change the catalytic converter.
Also, the fact they mixed your car up with another one tells me they are incompetent or they have a new way to try to be profitable.
The least they should do is give you a $2000 credit towards a used or new car on the lot. If there is no settlement, IMO you should walk away. Once you start spending that much for repairs the problems only get worse...it's like gambling, the chances of coming out ahead are not likely.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Yes, I did authorize the repairs,,but the service advisor informed that the car was looked over thoroughly and the problem would be fixed.I have no problem in paying 2100 for the repairs---assuming the car runs.That`s what he told me.He specifically told me that there was an emmission system problem that needs to be fixed.The problem is ,,I have to pay 2100 for a car I cant drive.I went to the dealership to get the car repaired,,he says he would fix it,,and then says I have to pay 2100 for making the car undriveable and wanted me to trade in the car.. :shades:
Thats why I was miffed at them--they did not know what was wrong,,just kept replacing parts,,and made the car useless ,want me to take it away and still pay them 2100.I told them I would pay if they fix it as promised..
And an 02 Neon,,I know it`s worthless
And GG,I dont know why I applied for a salvage title.I thought maybe the dealer would think that I would trade it in and then he would re-sell the car...I know ,I know,,pretty lame thought!
And till now he never called back,,nor mailed me an invoice nor sent me any payment claims..Nothing.Absolutely no contact whatsoever and no info.So i had no way to respond and as it was our 4th car we practically did not need it regularly and I forgot about it and one fine day just remembered about it courtesy my wife!!
The thought that they could charge for storing the car never crossed my mind till now.They could atleast have informed me of that and I would not not have authorized that!!I could say that I want compensation for having no car for the past 6 months and the expenses I incurred for that !!
So,a 02 Red Neon- with a salvage title,110k miles,undriveable with a repair bill of 2100 which was supposed to fix the car..
I am still not sure how to proceed? And by the way,,the difference between the dodge and the Toyota dealer- like chalk and cheese..So different..Depends on individual dealer though--not the brand.Well he got our repeat sales and service--2 Camrys,Tundra truck ,the Lexus--and regular maintenance and service which exceed OEM specs !
1. Could this situation cause any problems for your good credit rating?
2. Would it help to talk with the owner of the dealership or the regional Dodge representative?
3. Have you thought about contacting the Better Business Bureau or the Chamber of Commerce? Though not usually very helpful, they could at least put your complaint on file.
4. Have you removed the tags from the car as a result of getting a new title?
5. Would a junk dealer remove the car for you in exchange for the car parts?
Like oldfarmer and graphicguy, I do think that you should do something to resolve the situation and bring about closure. It's not good to leave something like this unfinished. You don't want it to come back on you later in some way. I realize that it is a big mess, and I would have reacted just as you did. Still, if you don't pay the current bill, I'm afraid that it may cause you trouble down the road. Hopefully, you'll find a solution to all of this. Keep us posted.
Richard
Richard
10 most recommended autos
The Genny is in a three way tie for #2.
94% of owners would recommend...
Very good list. I have to give them credit too, because their choices were based on many factors, and reliability although important, wasn't an over-riding feature. So, Jetta, Passat, Caddie CTS, etc were chosen based on other factors.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
94% of owners would recommend...
The real winner with the cars today are the buyers. They are so much better built today than years past, even the domestics.
Now, for the Genny. If they are so great, and I think they are, why haven’t I seen another one on the road or in a parking lot, huh? Just last night ‘you know who’ said to me, “have you seen another one yet”. I said, “well ah ah no! To which she said, “are you sure it’s a GOOD car"? :surprise:
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
I am seeing a few here and there. I was at a red light in the burbs of Augusta, GA on Monday and saw 2 Gennys pass through the intersection, both black. I immediately thought of you.
Thanks for the thought but next time take a picture or two and link it here. There is some one I know that would like to see that.
When I lived in S.C. (Aiken) I had a few friends that lived in Martinez, Evans, etc. I’ll check to see if any of them might have bought a Genny. Great minds think alike, you know.
BTW, look at how many 4's I got with this post !!
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Ever notice that when you buy a new car, all of a sudden you see a lot of them around. Well, er....that is usually the case, but obviously not this time.
I have to say, I have been looking for a live one to see what they look like on the road. I am kind of a fan, they look nice, they get great reviews, the car makes sense, but I just haven't seen one on the road.
If I was to guess, I think if any one does have the money to buy a luxury car in this difficult economic time (which reminds me, I have seen quite a few new Jaguars), I think those people would go with their true fantasy name brands....which they can probably well afford.....but that's just a guess.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
I think the lack of sightings is that the styling is so pleasant that they blend in with other high-line cars. If they had a jarring appearance to the taillights or the front fender shape had bubbles over the wheels, etc., then they would get noted.
Another factor is "who" buys them. If they are bought by people who spend their day at their office, then those cars aren't going to be seen as often because those cars are parked.
If the cars are owned by people running errands in and out through the day those cars are noticed.
One black Genesis I saw I would have guessed was a man who spends his day on the road as part of his work. He appeared to be on his cellphone and was driving exactly the speed limit in the right hand lane of three lanes.
2014 Malibu 2LT, 2015 Cruze 2LT,
A Hyundai salesman told me that he sees the Infiniti M as the Gen's major competitor. He freely admits that because he can't offer AWD to buyers cross-shopping the Infiniti against the Genesis, he loses that competition 49 times out of 50. (Around here, almost every Infiniti M that you see is the "x" AWD variant.)
I was at Belair and Washington Rd, which is Evans I think. Not sure where Martinez and Evans begin and end. If it is any consolation, I also like the 09 Maxima. I think the only one I have seen on the road had a dealer demo plate on it. I too think that buyers in this price range may be a little too squeezed with the economy and thus sales might be soft in the mid-priced segment. Both are winners AFAIAC.
HUH, on his cell phone? He must not have had the Tech Package. You can do that hands free with my beauty. Although I’m not really that important enough that I have to talk while driving, I will say that it is a lot safer than holding a phone and yapping while driving. Which is why I hardly ever answered a call with my cell phone before (usually never even turned it on while I was in the car) but now, as long as the phone is on, the Bluetooth takes over. It’s a lot safer like that but then I have to be concerned that people might think I’m talking to myself. I guess I could always say I was singing along with the radio.
That reminds me, one of the features of the Tech Package I never gave much thought to is the satellite radio. I can listen to almost commercial free radio and even decide what era of music I’d like to listen to; 50’s, 60’s, 70’s, even sports, news, comedy etc. Pretty nice really. I guess I’m trying to say that car can entertain you in numerous ways not just the driving part.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
I will second that .. my wife's VUE has XM and it's quite nice to have, especially on road trips. However, we do disagree as to what type station to listen to. On our way back from Arizona, I finally got her to go to sleep in the car and I switched over to the PGA channel and listened to some of the Memorial tournament.
Every time I drive her car and I'm by myself, I switch over to the preset stations that I like (though I do switch back to her station when I get home -- I'm trained fairly well, aren't I?).
There are a few places where the reception disappears -- most notably, I-70 in Glenwood Canyon.
Our subscription is only running about $6.50/month.
So he goes on about some unrelated story of where and how he bought cars at dealers other than ours, and how he values their customer service but doesn't go back there cause it's not convenient for him. Ok.. :confuse: Whatever.
He then writes that when he bought the car from us 8 years ago he made a deal with the manager then to get a discount on his first brake service work. His first brake service should have been no longer than 1 - 2 years into his ownership, or about 6-7 years ago. He was in a week or so ago he wanted that discount, but since we don't have any of that info on file, we gave him a courtesy discount anyways, which probably less than what was promised 8 years ago, but he still got a discount nevertheless after all this time.
So he asks in the email that we give him the names of the previous sales person, sales manager, and previous owner, from 8 years ago as well as their contact info so that he can call them and discuss this "case" with them. Huh? :confuse:
Does he realistically think that a previous dealership owner who's probably retired by now sipping pinacolada on the beach, or golfing somewhere, will want to talk to some guy who just remembered he was supposed to get a 25% discount on his service work instead of the 15-20% he got as a courtesy? Does he think the previous owner would even remember? The dealership sells about 1000 cars per year, over 8 years that would be about 8000 vehicles. The dealership owners don't even look at most of the deals that go on on the floor anyways.....
It's just funny sometimes what people think and expect. I'm sure he wouldn't want to be bothered if some client of his calls him 5 years into his retirement and asks him why he didn't get the free gift with the trinket he bought from him. :sick:
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
Welll.... honestly, how quickly would you realize one was passing you? I mean, I've noticed a couple, but they didn't jump out at me. I'm confident in saying I've passed more on the road and didn't know it. ;b
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
By the way, what does he expect? The previous owner to take some $$$$ out of his pocket?
You gotta laugh :shades:
Well, maybe yes and maybe no. While you are still posting we don’t know how many fingers are in full working order as a result of the learning process. :P
Our subscription is only running about $6.50/month.
I’m still on the freebie that came with the car. I know, it wasn’t really free but it makes me feel good to say that because it wasn’t a line item on the sticker. To be honest, I don’t know if it is good for 6 months or a year. I’ve past the 3 month period so I guess it’s safe to say it was longer than that. In talking to my son, when his freebie was about a week from expiring they called him about it and he tried to lead them to a better price but they let him walk. So I’ll have to devise a plan about what to say and how to say it. I guess everything involved with getting a good price when it comes to a car requires some research.
When I mentioned to ‘you know who’, that I was going to continue the subscription before it lapsed she said, “we’ll talk about that later”. Hey, it’s my car ain’t it so I get to decide, right? And don’t bring up that finger thing.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Ouch. I still use all 10 fingers to type, but the mental scars run deep, that's for sure. You'd think that after 12 years and 6 days of marriage I would have learned a lesson or two, but nooooooo....
When I called XM, I simply told them the subscription was only worth a specific amount of money to me. I got the deal that I was comfortable with.
Best of luck with "you know who" and the subscription.
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
You might have better luck after the free service ended though.
Please do become a paying customer my SIRI stock needs all the help it can get.
2013 LX 570 2016 LS 460
Does that count?
Does that count?
NO !! We're not playing 'grenades'. "About" won't do, it's got to be EXACT to count. :surprise:
But you can tell us about that appointment when you're ready.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
It sure is. I have a PITA customer who thinks that if he disparages my product enough it will get him a discount. It doesn't but he tries this gambit year after year.
The other day he comes to my table and say that I should give him a discount because "we've been such good friends" all these years. Go figure. :confuse:
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
I think I get a free year on the PT. Do you have to do anything to activate it? I haven't got around to reading the manual yet so I don't know.
The minivan the school bought as a bus came with it but the spoil sports had it canceled for fear the bus drivers would let the kids listen to Howard Stern.
As far as your right to do what you want with your car, read the fine print on your marriage licence. You gave up that right.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Going to try and spot it Saturday and that would be my fifth car for the month already.
I have never had a 20 car month ever so seeing if I can do that this month. The most I have ever done was 16 or so.
OK, I'll take it.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl