I just had to fax a copy of the TSB to my local Honda dealer as they had no idea what I was talking about. How can some dealerships know about this & others do not? I'm going down there next Monday for my 1st gratis oil change & I want this taken care of also. This is not a good omen... Hopefully, they will now order the parts so I won't have to make 2 trips. Wish me luck!!!
As just a guess...many of these service bulletins come out every week (month? as needed?) for every Honda vehicle so unless your particular dealer had an occasion to apply it to someone elses car it was under their radar. You had to bring it to their attention since you may have been the first.
Got down to the dealership and eventhough I had faxed the information down there last Tuesday, they never even bothered to order the kit necessary to do the job. The service writer started to give me grief about this TSB and luckily I had another copy to give him. Went with the service manager for a ride about 1 1/2 hours later and luckily he was knowledgeable about this TSB. He said he heard the noise but not with every accelerarion, but since I fell into the affected vin #'s and he said it would just get worse, he agreed to order the kit so I can come back next Monday to have the swap done. Happy for that but I live about 30 miles away round trip & I tried to avoid a 2nd trip down there by faxing & setting the appointment over 2 weeks ago. Just shows that eventhough you can do all that's required...and then some, they still make it hard on ya. At least it will get done.
I've heard that it only affected '06 models within specific vin numbers. Go back a bit in this forum to see the TSB and it'll have all the information that you are looking for.
That good faith buyers should have to pursue this fix by their own wits is a disgrace and a travesty! I lived with this problem for a year having been assured by Honda America that I would be notified when a fix was found...only to discover it myself on the net. My dealer has been faultless in his response to my needs...if only the same could be said of Honda!!! Shame! Shame!! Shame!!!
It is problematic that Honda does not notify owners of cars that fall within specific VIN's described in their own service bulletins. I guess owners without the drive and knowledge to research their own problems...and fixes...are screwed. How many "normal" owners (those without any mechanical knowledge DNA in their body)will even identify they have a problem let alone beg service advisors for a fix that clearly is meant to be applied to their VIN.
I have to be honest in saying my visit tomorrow with the second service dealer for my many problems, I don't believe it will go any differently than the 4 times with the other place.
They don't take the time to drive the car enough to reproduce the problems. If you go with them and show them the problem, if it's not super loud or super obvious they say nothing is wrong.
I can pretty much reproduce the lug bug noise easily so that I think they won't deny is a problem.
The clunk on the right front side of car over bumps, they will most definately blow off.
The cold weather steering CRACK in the morning when turning the wheel they will have to let the car completely cold to check.
The reverse to drive CLUNK after letting off the brake they will also probably blow off.
The major glass issues, scratches and groves etc they will blame on me or car wash places eventhough 10 other people have not said they have the same problem with their civics.
This is my last chance before living with the problems and then writing Corporate Honda (not corporate care who is already involved) about my car and the service issues.
Maybe if I am lucky they can buy it back for a 07 at a decent value (not current trade-in value).
I too have the "glove box" noise and admit it isn't always evident. The service dept may not be able to reproduce it "at will" but I intend to take a copy of the service bulletin with me and combined with my moderate amount of mechanical knowledge plus the fact my car falls into the SN range I will try to convince them I know what I am talking about. After all I have heard this noise since near new and have done my own research for the fix and now that I have found it refuse to be put off.
This morning as per my original message I dropped off the car and spoke with the service manager that knows the lady who opened my case at Honda Care Line.
I showed him both TSB's for lug bug and motor mount. He did not even keep them. He glanced them over and did not really have much to say.
I will know in the next day or so if they are going to fix anything or not.
Moral of the story. Don't assume knowledge and bringing TSB's are going to get your car fixed. I honestly think they don't like when we bring them, like it makes them look stupid. They don't understand customers don't like to be made felt stupid either.
I guess the reaction to a customer "pointing out a fix" can and will vary greatly depending on the dealer service manager and/or franchise policy. Some, as you pointed out, don't like to be upstaged by a customer ("by God WE will determine if a problem exists or if we will fix it") others don't seem to mind if there is constructive input from a customer that can narrow down a diagnosis and cut repair time. Still others listen politely and blow off anything helpful you might tell them...this seems to be the attitude of your particular dealer. I have not been able to pin down my dealer yet as to which attitude or combination they will take but they simply took my word that I needed the "lug-bug" fix even ordering the kit via a phone conversation about needing it. This makes me feel somewhat better about getting this latest service bulletin applied without too much hassle.
I agree, each dealership has it's own attitude about these things but in my area (Long Island) thus far the attitudes are "the customer knows nothing" and "we don't need your help, that is what we get paid to do.".
I think it's very cool that the place you called ordered the kit via the phone so you can save yourself a trip for diagnosis, etc.
If they do in fact fix it after the kit arrives, maintain a good relationship with them. Throw them an oil change very so often so they always have you in the system as a paying returning customer. It helps. (I myself do my own car work when it's possible/feasible).
Let us know how it goes when you get it fixed.
I await word on what they are going to do or not do for my car (this is with Honda Care's assistance)
He seemed bothered when I gave him the copy of the TSB. I pushed back a bit and finally went for a ride with the service manager. Eventhough he heard it faintly, they will order the kit & I will return next Monday for installation. Hope it works!
Okay, got a call from Honda today after dropping off the car a few hours earlier.
Without me going into a whole drawn out story (My norm, hahaha)the service manager did admit he slightly heard the drown at 1400 RPM. He is ordering the replacement belt kit.
With regards to the front right hand clunk. They said they did not hear any clunking (funny on the way home, I heard it plenty) but they are also ordering the motor mount replacement. I think they did this since my vin # falls in the range of affected cars.
I have to wait a week or so before parts arrive, etc.
I too had been cursed with the "lug bug" problem. I had one of the first 06 Civic sedans made, actually a Japan built model I bought in October 2005. I saw the TSB info on this site and made an appointment to have it done just before Christmas. As usual, my service dept. tried to blow me off "Cannot replicate noise", but since this was my third time in just for this issue, I stuck to my guns and they agreed to order and install the kit. I'd have to say it made the problem go away about 90%. I can still hear and feel a slight drone and a lugging feeling every once in a while, but not the loud constant buzz every time my speed hit the magic 40 mph and 1400 rpm. I think the remaining "lug" is simply a side effect of an engine that likes to rev high.
On another note, I took my Civic in for a really annoying rattle in the rear headliner , of course they tried to blow me off by saying "we don't want a mechanic tearing into your headliner" I stuck to my guns and acted a little p*ssed. "that is unacceptable; someone is going to fix this!" and I called for the service manager. He agreed to send it out to a upholstery shop where they found loose clips and wiring, which were fixed and my sanity restored!
The old saying "The squeaky wheel gets the grease" is ever so true when dealing with the your service deptartment!
The belt kit was a major improvement and I to can he the remaining slight drone but the noise now is just the normal sound of the engine at the 1400-1500 RPM range while in a higher gear.
I am shocked the dealership sent your car to have the roof liner clips fixed. They are totally capable of fixing that in house as the liner just pulls right down with some gentle prying.
Yep, a nagging customer always gets what they want so the service people can shut them up, hehehehe.
I have have the noise also bought car in March 2006. If left alone can any damage happen? Does not bother me......Honda is not what it used to be!...Thanks
Thanks for the info.....so your are saying that If I do nothing no damage will occur? That belt is buried in that small engine compartment and its hard to believe those low paid mechanics can do it correctly without screwing anything else up. (obviously they can) I paid cash for my EX and the last thing I want is some fairly skilled mechanic taking pieces of my engine to get a new belt on....again thanks for your comments
No pieces of the engine need be removed. The hydraulic belt tensioner needs to be compressed to release the old belt but essentially it it a new longer belt that is re-routed around the pulleys. Worry more about the repairs for both the potential oil leaks and the "glove box noise" repairs if you don't want people fooling around with your car. The oil leak requires about 8 hrs to complete and the other requires replacement of the motor mount.
thanks never knew that thought pieces would have to come off.....why has Honda not issued a recall for the belt problem?? No oil leak/glove noise problem (yet?) I doubt I ll hang on to this car long maybe 2/3 years. 1st time Honda buyer here and last time buyer....Many thnaks
I was also nervous when I had the belt replacement and motor mount that they would damage or scratch the car.
I was rather surprised that the work was done well with nothing done to the car other than the repairs.
Like you, I will hold the car for another year or so then trade.
I had an 86 civic Si and an 86 accord LXI, both of which got 200,000+ miles with no majaor repairs other than routine works like brakes, oil changes, fluid changes, etc.
I will be going back to subaru (I had a 05 that was hit pretty bad) as the 05 I had was perfect until it was hit.
I would buy honda again but not a civic of this shape/design.
Get the repairs done so that when you trade you can show the car had warranty work done, it might help get a little more when trading.
A Honda service bulletin has been issued to identify and repair oil leaks from one of about 5 or 6 potential "oil sealing" bolts scattered around the 1.8 liter 06 Civic engines. These bolts didn't exactly do what Honda supposed they would (i.e. seal) so oil leaks have shown up on some Civics. There is a large range of serial numbers potentially affected. Some engine disassembly required and a fair amount of repair time too. I think 2007's are exempt. So, if you own a 2006 and find oil outside your engine (or on the garage floor) instead of within there IS a TSB for it. Oh, and if turns out the puddle on your garage floor isn't oil but power steering fluid instead there is a service bulletin for that one too.
dam...this Honda 06 Civic seems like a real piece of garbage kinda like a FORD...congratulations Honda Motors I broke the golden rule never buy a first year car model (that includes Honda)
I broke it too but I figured Honda was exempt. Wrong! It also has been stated,even by prior Honda owners,that quality is not what it used to be especially on these Civics. Funny thing though I just got my annual new car issue of Consumer Reports and there Honda is...on top of the heap and still golden. Even the 2006 is better than average in every category, not mine though!
this guy told me he never even heard of the Lug Bug vibration problem. Located in NJ he did mention the motor mount problem but anything else he said the Honda 06 was bullet proof and mentioned there were very very few problems....with the vibration problem so common I was surprised he did not even hear of it. either lying or most of the 06 Hondas are kicking butt in NJ??? I know I have the vibration. Does anyone know the number of the Tech bulletin from Honda (he did ask for that)
Go to the list of threads and find the one labeled "lug bug" search around within and you will find the TSB number. I know because I entered it some time ago. Ah we are in that thread now,hah. Anyhow # is 06-059. You may want to read some of the posts here because it describes the symptoms..and fix.
I did a bit of searching around and found a copy of the service bulletin # 06-059 as it is actually printed. It is found in the "Honda Civic 2006+ issues" thread message #360. Good luck.
My lug bug is back!!! I was driving this morning and noticed that the engine is once again buzzing at 40 MPH and 1500 RPM. What do I do? The dealer already put the TSB kit in! I'm starting to get pretty fed up with this car; my headliner is rattling again as well, plus I can't get the damn glove box to stop making a popping or snapping noise when it is closed, so I drive around with it open most of the time. Don't get me started on all the "crunchy" sounds the dashboard keeps making. :mad:
I am seriously thinking of getting rid of this car; I've grown pretty disappointed with Honda. What's ironic is that I had a 2000 Dodge Neon before this and always took lots of sh*t from my friends about what a piece of junk they were. In FIVE YEARS I only had to take it to the dealer 1 TIME for any kind of issues. In the 17 months I've had this 2006 Civic sedan, I've had it into the dealer no less than 8 TIMES for various problems! :lemon:
To be honest, after I got the belt replacement as well, I always till had a very slight noise but not as much as with the original belt. You have to remember at 1500 rpm at 35-40 mph, you will still hear the engine drumming along at such a low rpm at that speed. I think we are hearing the engine now, not the belt.
I still have other problems that are not resolved as well and I do understand where you are coming from. Trust me I really do as I went through many months of being very agitated with my car even after the belt and motor mount was replaced.
The cold weather brings out more noise as things shrink and get smaller in the cold weather so gaps grow larger and tend to make more noise. My windshield area makes tons of noise on cold days.
I have considered myself trading for a 07 Honda element. I have do much research and since the model has been on the market sinec 03, most of the major bugs have been worked out. The do have a cracking windsheild issue though which I have to research more but the upright windsheild tends to get struck more while driving by small debris.
I have 9000 miles on my civic and have been back 5 times, only the last time yeilded the belt and mount replacement.
I also think one of my front struts is going bad as I hear a springy type noise when I go over humps at intersections. It makes the noise when the strut goes over something that causes a long travel.
I am at the point where every day I hear something that causes agitation and driving is not fun anymore.
The only we all have to consider (those wanting to trade) is the loss of value compared to the amount of money we owe (if a perons is financing). Most likely there will be a little negative equity which normally is not a major issue.
If you trade, what will you trade for? Many other new cars on the market also have issues that are causing people headaches.
I'd think I would go with a Mazda3. I did have one of those for about 6 weeks before the Civic and after the Neon Long story short- had it, was in accident, got rid of it, got the bright idea of getting a Civic.
The Mazda3 had great handling, much better than the Civic and had a more torque-y 2.0 L engine. I don't ever remember hearing all the strange sounds in that car that I hear in the Civic. To be honest, I think Honda has let their quality slip while competitors catch up and overtake them.
Then again Consumer Reports loves all things Honda! :confuse:
Consumer Reports gave the Civic a glowing review in the latest issue. I've been lucky, had the lug bug issue and had them retorque the rear suspension and that's all. I will have them relook at the rear & front suspension when in for my 10k service, hear some strange noise over speed bumps. May be nothing at all. Otherwise, very happy with my 1st Honda product. I did break my golden rule with buying a first year model though. Won't do that again though. I've tweaked my LX with alloy wheels and an improved sound system...2 upgrades which have made me love the car even more. Plan on keeping this car well into the next decade...G-d willing!
Sir, i have got the belt and mount replacement , also the right strut replacement..now my starter mechanism is getting bad. The car doesnt start sometimes... I feel like cheated buying a new Honda Civic 2006. I think Honda didnt test the piece.. Regards Sid :-(
Does anyone have access to this TSB? I want to read what it says. I think I have this problem on my 2007 Civic. Oil seepage from some of the bolts on the rear of the oil pan.
I have a 2005 Civic, about 55000 miles. When I'm barely pressing the gas pedal (very low RPM) at >=32 MPH, my car starts making a noise similar to the one I think y'all are describing. If I press the pedal harder or let up on it, the rattling stops. Does this sound like the Lug Bug?
Comments
WHich TSB did you use? My 2007 civic is not in the range of 06-059, at least as of Dec 2006.
THanks,
Adrian
Check message #45. Someone has a 2007 and they wouldn't fix it on the 06-059 TSB since it only applied to 2006 models.
Hopefully, they will now order the parts so I won't have to make 2 trips. Wish me luck!!!
The Sandman
The Sandman
Happy for that but I live about 30 miles away round trip & I tried to avoid a 2nd trip down there by faxing & setting the appointment over 2 weeks ago. Just shows that eventhough you can do all that's required...and then some, they still make it hard on ya. At least it will get done.
The Sandman
The Sandman
I already printed out the TSB for the motor mount and the lug bug and will see how it goes at the new service department.
Honda Corporate Car is involved at this point, and the Lady in charge of my case knows the service manager personally where I am going.
I am going to give them both TSB and tell them I had to do my own research since the first place failed to correct the problems I am having.
Will update you after I drop the car off and find out what they say.
They don't take the time to drive the car enough to reproduce the problems. If you go with them and show them the problem, if it's not super loud or super obvious they say nothing is wrong.
I can pretty much reproduce the lug bug noise easily so that I think they won't deny is a problem.
The clunk on the right front side of car over bumps, they will most definately blow off.
The cold weather steering CRACK in the morning when turning the wheel they will have to let the car completely cold to check.
The reverse to drive CLUNK after letting off the brake they will also probably blow off.
The major glass issues, scratches and groves etc they will blame on me or car wash places eventhough 10 other people have not said they have the same problem with their civics.
This is my last chance before living with the problems and then writing Corporate Honda (not corporate care who is already involved) about my car and the service issues.
Maybe if I am lucky they can buy it back for a 07 at a decent value (not current trade-in value).
Let's see how it goes.
This morning as per my original message I dropped off the car and spoke with the service manager that knows the lady who opened my case at Honda Care Line.
I showed him both TSB's for lug bug and motor mount. He did not even keep them. He glanced them over and did not really have much to say.
I will know in the next day or so if they are going to fix anything or not.
Moral of the story. Don't assume knowledge and bringing TSB's are going to get your car fixed. I honestly think they don't like when we bring them, like it makes them look stupid. They don't understand customers don't like to be made felt stupid either.
Update coming shortly!
I think it's very cool that the place you called ordered the kit via the phone so you can save yourself a trip for diagnosis, etc.
If they do in fact fix it after the kit arrives, maintain a good relationship with them. Throw them an oil change very so often so they always have you in the system as a paying returning customer. It helps. (I myself do my own car work when it's possible/feasible).
Let us know how it goes when you get it fixed.
I await word on what they are going to do or not do for my car (this is with Honda Care's assistance)
Hope it works!
The Sandman
Without me going into a whole drawn out story (My norm, hahaha)the service manager did admit he slightly heard the drown at 1400 RPM. He is ordering the replacement belt kit.
With regards to the front right hand clunk. They said they did not hear any clunking (funny on the way home, I heard it plenty) but they are also ordering the motor mount replacement. I think they did this since my vin # falls in the range of affected cars.
I have to wait a week or so before parts arrive, etc.
I am much happier now other than the glass problems.
I find myself trying to hear them since I am so use to them.
I'd have to say it made the problem go away about 90%. I can still hear and feel a slight drone and a lugging feeling every once in a while, but not the loud constant buzz every time my speed hit the magic 40 mph and 1400 rpm. I think the remaining "lug" is simply a side effect of an engine that likes to rev high.
On another note, I took my Civic in for a really annoying rattle in the rear headliner , of course they tried to blow me off by saying "we don't want a mechanic tearing into your headliner" I stuck to my guns and acted a little p*ssed. "that is unacceptable; someone is going to fix this!" and I called for the service manager. He agreed to send it out to a upholstery shop where they found loose clips and wiring, which were fixed and my sanity restored!
The old saying "The squeaky wheel gets the grease" is ever so true when dealing with the your service deptartment!
The belt kit was a major improvement and I to can he the remaining slight drone but the noise now is just the normal sound of the engine at the 1400-1500 RPM range while in a higher gear.
I am shocked the dealership sent your car to have the roof liner clips fixed. They are totally capable of fixing that in house as the liner just pulls right down with some gentle prying.
Yep, a nagging customer always gets what they want so the service people can shut them up, hehehehe.
the belt replacement kit is a very quick repair. I do not believe there is any long term damage to worry about.
all they do is replace the belt with a longer belt that gets routed different on all the pullies to remove the noise.
Eventhough I have had it done, there is still a very small amount of noise, but much improved after the repair.
The Sandman
The only noise I hear now sounds more like the sound of the engine at the same speed and rpm, not the resonating noise.
I was also nervous when I had the belt replacement and motor mount that they would damage or scratch the car.
I was rather surprised that the work was done well with nothing done to the car other than the repairs.
Like you, I will hold the car for another year or so then trade.
I had an 86 civic Si and an 86 accord LXI, both of which got 200,000+ miles with no majaor repairs other than routine works like brakes, oil changes, fluid changes, etc.
I will be going back to subaru (I had a 05 that was hit pretty bad) as the 05 I had was perfect until it was hit.
I would buy honda again but not a civic of this shape/design.
Get the repairs done so that when you trade you can show the car had warranty work done, it might help get a little more when trading.
I broke the golden rule never buy a first year car model (that includes Honda)
I'm starting to get pretty fed up with this car; my headliner is rattling again as well, plus I can't get the damn glove box to stop making a popping or snapping noise when it is closed, so I drive around with it open most of the time. Don't get me started on all the "crunchy" sounds the dashboard keeps making. :mad:
I am seriously thinking of getting rid of this car; I've grown pretty disappointed with Honda. What's ironic is that I had a 2000 Dodge Neon before this and always took lots of sh*t from my friends about what a piece of junk they were. In FIVE YEARS I only had to take it to the dealer 1 TIME for any kind of issues. In the 17 months I've had this 2006 Civic sedan, I've had it into the dealer no less than 8 TIMES for various problems! :lemon:
I still have other problems that are not resolved as well and I do understand where you are coming from. Trust me I really do as I went through many months of being very agitated with my car even after the belt and motor mount was replaced.
The cold weather brings out more noise as things shrink and get smaller in the cold weather so gaps grow larger and tend to make more noise. My windshield area makes tons of noise on cold days.
I have considered myself trading for a 07 Honda element. I have do much research and since the model has been on the market sinec 03, most of the major bugs have been worked out. The do have a cracking windsheild issue though which I have to research more but the upright windsheild tends to get struck more while driving by small debris.
I have 9000 miles on my civic and have been back 5 times, only the last time yeilded the belt and mount replacement.
I also think one of my front struts is going bad as I hear a springy type noise when I go over humps at intersections. It makes the noise when the strut goes over something that causes a long travel.
I am at the point where every day I hear something that causes agitation and driving is not fun anymore.
The only we all have to consider (those wanting to trade) is the loss of value compared to the amount of money we owe (if a perons is financing). Most likely there will be a little negative equity which normally is not a major issue.
If you trade, what will you trade for? Many other new cars on the market also have issues that are causing people headaches.
Just my thoughts.
The Mazda3 had great handling, much better than the Civic and had a more torque-y 2.0 L engine. I don't ever remember hearing all the strange sounds in that car that I hear in the Civic. To be honest, I think Honda has let their quality slip while competitors catch up and overtake them.
Then again Consumer Reports loves all things Honda! :confuse:
I've tweaked my LX with alloy wheels and an improved sound system...2 upgrades which have made me love the car even more. Plan on keeping this car well into the next decade...G-d willing!
The Sandman
i have got the belt and mount replacement , also the right strut replacement..now my starter mechanism is getting bad. The car doesnt start sometimes... I feel like cheated buying a new Honda Civic 2006. I think Honda didnt test the piece..
Regards
Sid :-(
You may not have a starting problem per say, many of us wait a few seconds after putting the key in before starting the car.
Something to do with fuel pressure I believe.
Thank you!!