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The fact that you got it in writing is impressive, and the fact that they are replacing the transmission on this van, with this kind of mileage and age, is also rather impressive.
I would stay on the lookout though, as the design is faulty, so you may have to have another one put in in a few years or so.
But if Honda is paying for that repair with that kind of mileage, then Honda must really be trying to go the extra mile and get these vans fixed...
I have a 2003 Honda Odyssey (purchased "used" with 1200 miles on it from private party in January, 2003). Tranny issues began about 45K-50k. First service at 51,369 miles; 8/05 at NON-Honda mechanic. Second service at 59,157 at Reputable Transmission place (12/05) . Couldn't duplicate, flushed fluids again. No codes. Third service, different place, 2/06 at 60,715 Code P1491 replaced EGR sensor valve, thought ATF was too full from 2nd service, recommended to take it back. Did, they said not over-filled, checked for free. I'm happy now. Dash lights off and no transmission slipping for awhile....then about 65K, notice slipping but figure that's just the way it is. No more tranny issues serviced ... then 5/4/07, 80,200 miles, going down highway at 70mph, tranny fails...5000 rpm, stuck in 1st. I'm 100 miles from home, lone female in van, had van towed back to hometown and towed into HONDA dealer Monday morning. (Family nearby came to rescue to pick me up)
**Note, spent about 15 minutes on internet Saturday to realize all the issues/problems, Collins 12/06 Class Action Suit, Consumer Guide says warranty extended to 7 yr./100K for 2000-2003...think I'm good to go.
Now find out 2003 not covered in lawsuit and dealer makes "goodwill" offer to pay 75% of the $3500 bill for "remanufactured Honda transmission that has all the current updates incorporated". Oh and you have to make up your mind quick if you want to agree to pay as part has to be ordered by 1:00 if I want van back by Friday. I tell husband to advise to order the part and we'll pay "Under protest" until this all gets figured out. Oh.....and did I mention I was having trouble with CAR GETTING STUCK IN PARK? Now I can't get out of park and I think it's transmission related since the transmission jut failed....tell them that on Monday a.m. also. I call Honda # and ask for review assistance and get case number Monday at 4:45 p.m.
Tuesday, they call my husband to say 2 Motor mounts are bad and the "rear transmission mount" is bad and that will be another $520.
Honda service calls at 4:56 pm on Wednesday, leaves message that (abridged version) we should be thanking our lucky stars Honda is paying 75% of the bill as a goodwill gesture...yada, we pride ourselves on reliability.....call if I want to discuss further.
I read all posts here (DIDN'T KNOW ABOUT THE 800+ ARCHIVED POSTS...DON'T HAVE TIME TO DEAL WITH THAT NOW).
Call Dealer to get specific codes on transmission failure. Codes are P0730 and P0780. (?????) Need to research more.
So I ask about the "brake switch" (as other references to car getting stuck in Park refer to that)...he informs me, after I ask, that the Shift Lock Park Arm is broken (now that you mention it) and needs replacement at total cost of $155. I ask why this wasn't discovered until Thursday. Apparently service rep. had a couple days off...... Maybe I'll have my van by Saturday (when my 1 week car rental runs out....which they have refused to pay for).
I'm getting ready to call Honda Corp. back......will report more later.
I'd say my fault was not taking to dealer before failure. BUT, I also see plenty of references that say $100 to dealer to tell them they couldn't duplicate and my experience in the past has been dealers are always WAY more costly and, if you haven't figured it out by now, I'm cheap.
I'm mad. I will file complaint with NHTS site if I'm not satisfied. I'm with all the others that say this should be covered under same Class Action extended warranty but apparently it is going to take a new suit??? Any thoughts are appreciated.
Should I just thank my lucky stars for Honda's generosity and cross my fingers tranny #2 failes within the new 3 yr./36K warranty (which will be 18 months for me).???? Again, any thoughts are appreciated.
That said, you sure don't expect Honda tranny problems at 45k and failure at 80k.
Honda is being generous on the fix for a van with that many miles. If you're only paying $875 (25% of the cost of the transmission), you're getting off fairly well.
Every vehicle(even Toyota's) have their issues. Be thankful you're driving a Honda as lot of other manufacturers would not be as generous.
I would replace the transmission with Honda, and get an independent mechanic to look at the other stuff.
I would like to keep my van for another 3 years/40000 miles.
Here are my options:
1) Wait and see, hoping the best...
2) Rebuilt my transmission (~$2K)
3) Replace my current transmission with a rebuilt one with less mileage (~$3k)
4) Replace my current transmission with a new one (~$4K)
What to do here? I'm not sure about the rebuilt transmission (#2)is the solution here based on the posts in this forum.
I'm sure you've read the forums here about the transmission problems of '99-'04 Odysseys. You might be able to get Honda to share the burden of the repair if you have a service record.
Otherwise, with this mileage, may I suggest looking at the 2007 Odysseys?
I will try calling Honda Corp. about this tomorrow, I don't have strong case however.
Honda is making good on their design error for most people. Just be a little persistant & friendly of course.
I would certainly stick to my guns about getting Honda to at least pay for some of it.
Good luck
Feliciatwo
Onto the actual topic... I would definitely give Honda a shot at making you happy on this.
I agree with the folks that said the oil jet thing was a crock. Had my transmission on my first Ody tested and they did the oil jet thing and another 10 or 15K and the tranny died. They replaced it and it didn't cost me a dime. Van had about half the mileage of yours, but I'm betting tehy will at least meet you half way.
Thanks.
I would say a new transmission (or rebuilt) would cost somewhere in the $2000 area. Not too sure...
I have a honda odyssey 02 with the same problem (P0730) with 83k miles.
I used the link to check if the van is covered and I received this message back "This vehicle is not covered under the Settlement."
Now my questions is if my van still covering for this problem?
Thanks....rodiemi
Odyssey with 124K miles. The car was recently diagnosed by
my local service shop with a transmission problem. Based
on all of your mails I contacted American Honda on Friday,
was told to bring it to a dealer to get it looked at which I did yesterday, they confirmed that the transmission needs to be replaced the same day, and was called by Honda today that they will cover the cost of the parts. I feel good about how quickly they responded and the fact that they are willing to cover the bulk of the cost.
What's interesting, though not surprising, is how
aggressive the dealer is to do the work. The quote was $5K so I'm sure they'll make a nice profit. In fact, they already ordered the parts without getting confirmation from me that they I wanted them to do the work.
You could always try going back to Honda; the problem with the transmission is in the design, so even if you rebuild it, you are still getting a faulty one to begin with.
Thanks,
Paul
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
The Dealer stated that the D service included checking my exhaust system, checking my wipers, changing the transmission fluid, and ect.
I called America Honda today to see if the dealer was just trying to get me to pay $436.00 for something I can do in my drive way and my local lube shop.
Honda said I should take it in for the service and it was due at 60,000 miles. I purchased the van at 70,000 miles. I now have 75,000 miles on the van.
Honda stated that there was a recall and that the problem was repaired and the warranty was 3 years 36,0000 on the transmission.
I told Honda that I have been reading on the web that Honda has extended the transmission warranty to 7 years 100,000 miles on the 2002. The person on the phone laughed and said the recall was taken care of and your van has no warranty. I said it's 5 years old with 75,000 miles and it needs a new transmission and it's a Honda? Wow I thought Honda was quality and hung up.
What should I do, act like i'm going to put in a new transmission at the dealer for $5500 and hope Honda does the right thing?
Am I missing something from these web pages?
Does someone have the truth on how this all works?
Please let me know.
Thanks
Second of all, it sounds like you need a new transmission, but to be safe, I would start with a transmission flush first. If a new batch of ATF doesn't solve the problem, then you need the new transmission. If the Honda dealer you visit won't do the necessary paperwork for you and get it done for free, find another one that will. The transmission problems are extremely well documented, and Honda has replaced transmissions on Odysseys older and with far more mileage than yours. If you scroll back a few pages, you will find lots and lots of people that have had their transmission replaced at no or reduced cost, so you theoretically should have no problems getting a transmission.
Whatever you do, DO NOT PAY THE DEALERSHIP THE $5500 for a replacement.
link title
I don't believe it for a second. My 2000 Odyssey never had this problem and I can't believe that they have changed them enough that this would be normal and acceptable.
I have a 2002 with 77k and the same problems happened yesterday driving on the freeway. The transmission had trouble shifting gears almost feeling like the clutch was slipping from 1st to 2nd, 2nd to 3rd. etc with the rpm racing to 4k, etc. The TCS light came on and the D was flashing along with the engine light. Today the car was fine...no slipping or anything. My local mechanic reset the computer so the engine light is now off, but I think this is only the beginning after reading about other horror stories.
My problem is I bought the car used 3 years ago with 29k on it in MA with no extended warranty. Now I live in So. CA. with no dealer to talk to. Do I call Honda North America directly and explain the situation? I would gladly pay $700 for labor and whatever dealer can put in a new transmission. I don't happen to have $5k right now.
Please advise.
Hope this helps.
But people have had varying levels of helpfulness with different case managers/dealerships. Look around. Eventually you should find one that helps.
These trannys are very sensitive to fluid level and condition. If you have wrenches you can service it yourself for about $25.00. Use only Honda ZF-1 fluid. It's pricey at $6.00+ per quart, and you have to go to a dealer to get it, but if you go with anything else I bet Honda won't back you up on the warranty.
I hope this helps.
Thanks,
Paul N
I usually think things that are too good to be true usually are, but in this case it is hard to believe.
Anyone have transmission issues with a brand new car?
Guess it's good that they stand by it and replace it under warranty. I'm also glad I bought the 120000 mile extended!
As far as rebuilt trans...they told me the outside casing is not new, but the insides are all new. I have to admit I have never been to a car dealership that was so willing to help me get this done. I am in shock. I live in central Florida, its my wifes vehicle we use for baseball, football etc. Dogs love it to. I have a Toyota and have never been treated as well in their dealerships.