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BTW how is your Outlander holding up?
Good deal right?
Well, it wasn't until late last night as I was reviewing the sales & finance contracts that my "new" XLS is actually marked as a USED vehicle?!?!
Odometer had 55 miles and when I inquired why so high from the Business Mgr he said it can be as high as 150 miles depending on where the car came from.
Here's the thing, I never once expressed verbally or in writing that I wanted to buy a used car. I'm going to the Dealership and ask them what's going on. My first thought was that it was a typo but I see my car marked as USED on the Bill of Sale, Finance Contract and State Tax form.
I'm going to demand that they explain what they mean by "Used" and why they didn't tell me this up front. I blame myself for not catching this sooner as I was focused on the $$$'s.
Maybe it's an honest mistake but I'm going to ask for a Title History and I've already checked the BBB on the dealer and checked the Illinois Attorney General's office for more info.
Has anyone run into this situation before and how did you handle this with dealer?
Thanks in advance for your input.
Razov09
Anyway, good luck on the outcome. Does the state of Illinois have a cooling off period for autos? If so maybe the previous owner decided they didn't want an Outlander after all and returned it.
First of all, I want to thank those of you who have replied to my thread. This was an "eye-opening" experience for me and I hope it will be helpful to others who review this thread.
OK, I went to the Dealer today and they gave me carbon-copies of my documents that the Finance Mgr had initialed and scratched off the words 'Used' and wrote in the word 'New'. He said he caught this clerical error and initialed the changes before sending them to Mitsubishi/Finance Co./State Dept of Revenue.
He along with the Sales Mgr and my Sales Rep swore up and down that this was a New car and that I had nothing to worry about and they even acted surprised by my concern.
I expressed my concerns about warranties/lemon law and
they said that my car has not been titled and what the Warranties and Lemon Laws look at are the Date of Delivery (when I took possession)of the car and that I'm the original owner.
Finance Mgr said that if I'm still concerned, I should wait until I receive my first pay statement from Mitsu Finance and then I can contact them to confirm title.
A co-worker also suggested I call the Secretary of State in a few weeks to see if they have any record of any other title holder to my car, which I will do.
I also did a quick CARFAX check and no records were returned for the VIN #. (which is a good thing) I'm going to wait a few more weeks and check again and purchase a complete report to be sure.
Regarding the question of the Muroney sticker, it was placed in the binder along with the Owner's Manual because the car was being washed when we went to pick it up. No other sticker was included/visible. The sticker shows that car was delivered to another Mitsu dealer in Illinois which is about 40 miles away, which may account for the mileage assuming it was driven from there to my dealership.
I'll provide another update in about a month after the paperwork gets filed.
BOTTOM LINE/Moral of Story:
============================
Review every sales document carefully and make sure every "i" is dotted and every "t" is crossed before you sign and leave the dealership.
What kind of deals should I hope to get for leasing? I am hoping to get a fully loaded AWD!
Did you receive those free lifetime oil changes in any written form, or just verbal promise? Also, did they gave you coupon book right away, or promised to send it to you?
I am hoping to stop by a Mitsubishi dealership tonight to check out the Outlander. I am fairly new to my research but have considered the usual lineup (CRV, Rav4, Santa Fe, Vue, Outback, Mazda 6) and all have something that makes it a no-go. The Outlander *sounds* like it may be the one.
I wonder if I could ask a couple of questions:
It seems almost everyone goes for the XLS trim. I am not looking for all the high tech options (nice as they would be, $20K is about my top price). I am looking at maybe the ES trim and wondered what would be a target price to look for?
Are there going to be 2008 models? Are these cars hard to find? I have never seen one being driven. I'm not sure if I would go for a new 2007, or if there would be any used 2007s out there.
Do they come in manual transmission? (I realize I can find this out at the dealership, I just thought I'd throw it out there).
I saw online that they had (I think) ES trims for $24,XXX which of course seemed high to me. I'm thinking right around $20K would be right - is that correct?
Any tips on how to avoid the horrendous negotiating? Does it help to go through the internet sales manager? Seems like many people have had good experiences here.
Thank you for any help you can offer - it sounds like almost everyone is very happy with the car.
link post. I think you should be able to buy it realistically at $19-19.5K.
At this time of the year, when 2008 model is expected, the deals for 2007 models are better. All 2007 models come with V6 and auto transmission, which also has a manual mode.
There are rumors of 2008 4-cylinder model, which would might have a manual transmission version.
As far as pricing, look few posts back (574), how does LS for $19.050 sounds to you? 2008 should be here next month. They would make more money, if you decide to buy used, I just saw dealer add for 2007 LS with Sun/Sound Pkg, 8K miles for $19.995
No, no manual, you can check everything yourself on Mitsubishicars.com, build your own model, check prices and send requests to few dealers. 24.3K is a MSRP for LS AWD. Try to make the deal thru emails and over the phone with Internet Managers and meet with only one with the best offer, just to sign the papers. May not be as easy as it sounds, but still better than just walk in from the street. You have better chances with bigger ones, be prepare for more pressure as well. Don't go alone, don't show how much you like the car, insist on the color and options you really want, do not agree to any service contracts, appearance packages, window etching, paint protection, etc.
Good luck, let us know how you did.
Well I feel a little disappointed. I stopped by a dealership today to test drive the Outlander, and I can't say I fell in love with it. I test drove an ES (so I understand it was basic), but I felt the interior plastics were really, really cheap looking, the seats (black fabric) would pick up every bit of lint I'm sure, and I just didn't love it. It's still a contender, for sure, but I thought this would be it. I liked the tailgate. I think it looks a little like the old Saturn Vue (boxy), so I'm hoping that was just my thoughts.
The dealership, on the other hand, stunk. I had been going through internet to avoid the cheese factor, but it didn't seem to help. The 'sales manager' pawned me off onto a sales associate whose first question was 'will someone be cosigning?'....I'm a 33 year old woman, married, with a child - and I'll be paying cash for the car - I just felt really insulted. Did she think I was 16? She knew none of my answers, and it just seemed really 'ugh'.
The 'sales manager' then showed me the invoice, as requested...I'm not sure if it was real or not. The ES had an invoice price of $20,686 + $625 destination fee, for a total price of $21,206.
I would be very interested in a used, low miles, good price, but I didn't see any around here. In fact, the only one the dealership had was white and I don't want that one.
Sorry to be so wordy, but I want to get this right. I am still interested (I have a small baby and a dog - seems like a good car). I keep going back to the Vue as I did feel it was nicer quality, but I know the reliability may be questionable, and the fuel economy was not good.
Do you know if you can get leather seats in the Outlander without the XLS expensive upgrades? If I am interested in the car, I will call/fax/email other dealerships to see what their prices are - I was just disappointed with my experience this afternoon.
Any opinions on the different trims, other than getting the XLS for the fancy audio upgrades (I had mentioned nice as they would be, I can't really go for that). And how do you guys feel about the cheap feeling plastic interior? Also, I felt the seats seemed a little cheap too. Maybe I'm just mad right now
Thanks
-Sarah
Sorry, I wasn't sure if you meant they would make more money off me now buying a 2007 or a 2008? Should I buy 2007 or wait for the 2008's (pricing wise?)
Thanks!
-Sarah
Sorry to hear that. I love black sport cloth in mine, and so do my wife and our friends. Interior, (while not being quite Lexus like) is just fine and in line with the segment. Be realistic, you are planning to spend 20K for a SUV, with V6(220 HP), 6 speed Auto, all power, multiple air bags, traction control, ASC stability control, ABS, etc. There is not much else (except maybe Santa Fe) in this price range to choose from with that much value and warranty (5/10 year). This is your choice, but compared to Saturn it is no-brainer, at least to me.
In your case, I would try different dealers, and I would shoot for the new 2007 FWD LS or ES, and upgrade to leather in the future, if you see the need, Leather heated seats will cost you $1500, and I would go thru dealer (warranty issues). With used you are not saving much first year and you are cutting warranty in half. Don't expect any discounts on '08 for the next few months.
1. New 07 leftovers, with rebate ($1000 LS, $500 ES), since you are paying cash (offer $15000-2000 + rebate under the invoice and see what happens)
2. Used
3. New 08
And the beige cloth interior I like almost as much as in white leather. Beige cloth fabric has that suede-like texture. I understand, you don't want to spend money on leather, so I suggest you to take look at beige cloth interior.
At $19K the Outlander interior is as good as it gets. And I agree with piast, in this price range Outlander offers the best warranty/handling/quality/technology/safety/styling.
I think the best deal you would get on 2007 new, just get prepared: get maximum of quotes over the phone/internet before you go to dealership. Email quotes print out and take with you.
So the Outlander is still in the running (helped by the fact that I've read very few negative user reviews) - maybe I need to give it a second chance. I think if I'd had a better experience at the dealership, it would have helped. I understand what you're saying about getting all the safety features, etc...for far less than the Toyota/Honda choices. I may also consider the Santa Fe (unfortunately, it's the same dealership!).
So, are you saying offer $1500-$2000 under invoice (so invoice = $20,686, offer 18,686 AND get the $1000 rebate = $17,686?). Or are you suggesting a total price (including rebate) to fall between $1500-$2000 below invoice (so about $19,686 before the $1000 rebate = $18,686?).
I know my local dealership only has one left, white, which I don't want. I may try the multiple dealership fax/email approach and see if I get anywhere there. I may also just use my first initial so that I don't have my gender working against me. Jerks!
Do you guys know if real world driving has the Outlander getting better gas mileage than the Santa Fe? I know I can look at the reviews, but that doesn't always reflect correctly.
Thank you - this forum board is very helpful (I actually used it 2 years ago when I was originally thinking of getting a new car - back then it was a Honda Civic, but my needs have changed!).
Santa Fe:
20 mpg / 25 mpg (manual) V6 185 horses
21 mpg / 26 mpg (auto) V6 185 horses
Outlander
19 mpg / 26 mpg (auto) V6 220 horses.
I'd say based on my experience the highway mileage is excellent on Outlander and city mileage is just OK.
So, for the 07 ES try this :(20.686+625)- 2000 - 500 = $18.811
They will fight back, so set your upper limit before you go.
If you sign the papers in $18.800 - 19.300 range + TTL you will do very well.
Mine is to new to find exact mileage numbers, but with all suburban driving, computer shows average of 22 mpg.
Santa Fe with better engine (3.3L, which all owners strongly recommend over 2.7L) will give you few miles less. Check Outlander and Santa Fe Real World MPG treads on this forum. You may expect to pay bit more for the Santa Fe as well.
Is the XLS interior basically the same as the LS (other than leather seats option, are the interior plastics the same?).
I will definitely try another test drive, and also the Santa Fe (I sort of lean towards the Santa Fe now, but purely for aesthetics...dumb really.). The user reviews are so great on the Outlander, I *want* to fall in love with it....maybe I just need to try again. Obviously I'm being all girly and looking at it from a beauty perspective and not necessarily from all the great features you get.
Sorry, one more thing (and I know this has nothing to do with pricing) - anybody have any experience with a child's car seat in this car or the Santa Fe - tight fit?
Thank you - I hope to post more (sorry!) if/when I get to the real pricing battle.
-Sarah
The fact that the seats slide back and seatrests can be adjust works wonders.
Also, I am glad that we walked away from a deal for an Outlander LXS with sun/sound and other package because it was only 90% of MSRP. Thanks to a poster in a another section who thought that wasn't such a good deal. Yet, that means I would have had to negotiate down another $1600 or so. That doesn't seem like much fun, or doesn't make the car as attractive to our household. I am thinking this especially since these cars are going to be sold used (and already are) at a more attractive price. But then I am thinking that used cars are supposed to be negotiated even more. Great. :confuse:
Thanks
XLS + 4WD + Navigation/Sun+Sound/Luxury + Rear Entertainment System (which normally isn't an option on the XLS).
MSRP on the vehicle is 32,525.
Invoice (according to Edmunds) is 30,087.
Please keep in mind this is the XLS and does not come with a rebate (although I do qualify for $500 recent grad rebate). I have also already been offered 1.9% for 60 month (instead of the 2.9%/60 that they've been advertising).
I paid $1,000 under dealer invoice, XLS, 4wd, S&S package, Luxury Package and Navigation on August 25th. Here's my breakdown:
Car as described= $27,999
Doc fee = $199
TTL = +/- $1,480
$500 down and financed the rest for 60 mos at 2.9%.
Silly to pay "cash" for any car when dealers are offering sub 4% for financing this time of year. CDs (got two right now at ingdirect.com) are paying out 5.15%. let your cash work for you....still netting 1 point or so with a CD, depending on note term.
I have a two year old girl and her Britax car seat fits nicely behind the front passenger seat. Door does not swing out 90 degrees as with the CRV when placing my little bambino in the backseat, but fine for my needs.
My wife drives a Mini Cooper and I drive a Ford Excursion. Needed a third, "in-between-sized" car for us. LOVE THE OUTLANDER AND WOULD BUY IT ALL OVER AGAIN!! No issues thus far and I have just under 1k miles on it! Bummer that Mitsubishi is getting alot of bad press about its longevity in N.A. AVG MPG now is about 22. Use 87 Octane.
CRVs are nice. Rondos too. RAV4 also nice. But like Goldielocks and the three bears, the Outlander XLS was "just right."
Drove 25 miles south to Boston to get the XLS...local dealers close to my home laughed and would not negotiate when I told them what I wanted to pay. Dealer was 2 star rating out of 5....but the price was right. Besides, you can take the Outlander to any dealer for servicing.
Anyway, just wanted to put my two cents worth out on this thread to help those folks who are looking to get into any Outlander trim level. BTW, the dealer in Boston offers somewhat similiar pricing for the ES, LS models as well.
Rob
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I am in the market for a Outlander with Nav, Lux Package, etc...
Have any members gotten a good deal from a Brooklyn, Queens or SI dealer..
Also do any members know where the Manuf Date is...
I figure that a Outlander made after April will have most of the problems taken care of....
Thanks.....