Lincoln Navigator

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Comments

  • bob550kbob550k Member Posts: 148
    I went to the dealer and the 4/50 warranty means they will fix the in dash cup holder! Now that's a warranty! They also tried to sell me a extended warranty suggesting the 2000 models crack heads and the transmissions go out, I think he was just trying to sell me the warranty.
  • ANT14ANT14 Member Posts: 2,687
    Cracked heads and transmission problems, on the 5.4L? That's very odd, my information has stated such an issue pertaining to that engine/vehicle. Granted, if you do want an extended warranty, Ford's ESP is great overall, and it'll pay for itself on the first issue, but that's only if you want extra peace of mind.
  • nvbankernvbanker Member Posts: 7,239
    I bought the extended ESP warranty for my 99. Ran it for 65,000, never used the warranty for anything. I'm not saying don't buy it, just telling you my experience.
  • bob550kbob550k Member Posts: 148
    Well I've been driving it for a few weeks, this could be just a little more vehicle than I need. Very nice, but it may not be in my garage very long.

    Anyone want a really nice 2000? It seems to have ALL of the factory options and it's still under warranty.
  • tidestertidester Member Posts: 10,059
    Of course you know buying and selling on the Town Hall message boards isn't allowed. :-)

    tidester, host
  • 4jas44jas4 Member Posts: 6
    At 24,682 miles our 2000 Lincoln Navigator's transmission went out....too difficult to repair at dealership, so new transmission installed. This happened many miles away from home. The dealership in OK could not tear the vehicle down for 5 to 7 days; so we were told that a rental car would be provided to get us home to AZ and return for the Navigator when repaired and these expenses submitted for payment up to $1500. However, the truth of the RED CARPET warranty was that Ford/Lincoln only pays for the first 72 hours no matter the circumstances......soooooooooooo be sure to break down at home.
  • nvbankernvbanker Member Posts: 7,239
    Well, I have two responses to the warranty/loaner issue: One is, I would not accept that under the circumstances, and if you call the LIncoln hotline, I'll bet you get some satisfaction. May take a couple of days though.

    Secondly, I have had loaners in the past for as long as 2 weeks that Lincoln paid for, so unless something has changed, or my local dealer picked up the tab for me, and I didn't know it, this sounds wrong to me.

    In either case, it's unacceptable, and I wouldn't stand for it.
  • blockislandguyblockislandguy Member Posts: 336
    4jas4, take a look at post #285 on the Ford Expedition Problems Board. Reading between the lines, you should have the more rugged and preferable 4R100 transmission in your 5.4 engined Navigator. Make sure that the repairing dealer doesn't exchange this for the lesser 4R70W which I think will interchange. And have him fill it with Red Line ATF, even if you have to pay for it. It'll run forever with the synthetic ATF.
  • jim52jim52 Member Posts: 161
    What is a good deal on a 2003 Navigator Ultimate with everything but the nav? I'd like the zero % financing but am not sure how much over/under invoice to expect.
  • willimjowillimjo Member Posts: 73
    Based on the deal I just got on a '03 Expedition, you might be able to get $500 under invoice.
  • jim52jim52 Member Posts: 161
    What kind of deal did you get? What was the MSRP, Invoice, and purchase price. Did you get it with the zero % financing also? Where do you live. Any futher help would be much appreciated.
  • willimjowillimjo Member Posts: 73
    2003 Expedition Eddie Bauer 4wd, Moon Roof, Canopy Side Air Bags, DVD Player, Climate Control Seats, Power Fold Third Seat, Advance Track, Tire Pressure Sensor (all options except Navigation and 2nd row buckets).
    MSRP = $47,555; Invoice = $42,008; Purchase Price = $41,508 - $4500 rebate = $37,008.

    Credit Union financed @ 4.0%. In my case, with the down payment I made, I was in better position by taking the rebate. Plus, if the truck gets totalled, I already got the incentive built in. With 0% financing, it could get totalled tomorrow, due to no fault of your own, and you got nothing for an incentive.

    I'm in the Chicago region. Finding the 2003 Expedition exactly like you want it is getting difficult (I suppose it depends on what you want on it). I searched over 30 Ford dealer's inventories (on-line) in a four county area. The one I bought was the only one in the color (Estate Green) and exact equipment I wanted.

    The Navigators are also getting to be very few. I didn't find a Lincoln dealer last week in the area with more than 3 Navigators left. The 2004's are starting to show up in decent numbers though.
  • jim52jim52 Member Posts: 161
    Does anyone know what will happen to the current incentives (rebates and financing) in October?
  • willimjowillimjo Member Posts: 73
    It seems we are having a conversation between the two of us.

    The dealers will state they do not get advance information on upcoming rebate/finance incentives. They hear about them the same time they are made public. You would need to find one of the car maker decision makers, and they aren't normally talking.

    It's actually to the dealers favor that they do it this way. If you were to buy a car one day, only to find out the rebate went up the next, you would be back at your dealer screaming, "Why didn't you tell me the rebate was going up". In all honesty they can reply that they didn't know.

    It is unlikely the rebates will go down for 2003's, but of course the selection will soon be extremely limited to non-existant.
  • jim52jim52 Member Posts: 161
    Pretty well loaded 2003 Navigator Ultimate 4X4. MSRP = 59,225 and I think Invoice is around 52K (can't quite match the dealers numbers). Deal is 53,382 with 72 month zero % financing.
  • 4jas44jas4 Member Posts: 6
    Thank you nvbanker and blockislandguy for your input.

    I wrote a letter to Lincoln Committment...Darryl Hazel, Pres. Had a call (not a letter) from Duncan Alderson; he has stuck by the 72 hours....considers that the dealership not being able to immediately work on the transmission as something beyond their control. As if it were not beyond mine. My reply to Mr. Alderson was that I felt Ford was being inflexible in their business attitude and that it is no wonder they are losing business (a business that has no flexibility soon is left behind).

    As to the type of transmission, I am going to have to read the copy of the repair report with an eye to whether the same type was installed. Also, will check on the fluid.
  • rross5rross5 Member Posts: 1
    Great forum that I stumbled across this morning, researching a frustrating intermittent problem with a 2003 Nav and it's liftgate.
    I haven't seen a posting for a similar problem so I'll see if anyone else out there has a similar experience.
    The liftgate closes fine, but occasionally the message centre on the dash indicates "Liftgate Ajar". Although the gate is actually shut, the interior lights stay on, mirror lights are still on, and the rear wiper won't operate. The dealer has replaced the latch sensor once, checked all motors .. yada yada .. but the problem still persists.
    Anyone out there have a similar experience or suggestions?
  • gteach26gteach26 Member Posts: 576
    the rear glass window not being 100% shut (this gave me a maddening "liftgate ajar" message 'till I figured it out a few months back) I could only guess there's an electrical problem -- but then the dealer should have been able to diagnose and correct this. Just in case, check that rear window.. sometimes it looks shut but isn't. Good luck.
  • ANT14ANT14 Member Posts: 2,687
    You can try http://www.flatratetech.com , they will gladly help you with any problems you might have with your FoMoCo vehicles, and considering it's run by Ford Flat-Rate-Tech employee's, they can give you various shortcuts to solve your issues.
  • steve00gatorsteve00gator Member Posts: 24
    I have been there and done that with the rear window. It is very easy on the remote to hit the button for just the glass, on mine it takes just one push vs two on the liftgate.
  • jim52jim52 Member Posts: 161
    How reliable is the info posted her on Edmunds. It says that there is zero % financing for 72 months on the 03 Navigator and that there is 2,000 customer cash that can be combined with this. I just had a dealer tell me that neither was true (i.e. no customer cash with special financing and that zero % was only up to 60 months). In my past experiences with Edmunds, I have always found their info to be correct which leads me to believe that the deal is lying.
  • akirbyakirby Member Posts: 8,062
    I usually find Edmunds to be correct on rebates but the Lincoln website won't even list a 2003 Navigator. Easy enough to confirm - just call around to different dealers and ask them. The incentives can vary by zip code.
  • nvbankernvbanker Member Posts: 7,239
    I find Edmunds quite dependable as well. But is it possible that the 0/72 deal is on the new 04s? Once the new ones hit the dirt, they are the ones that usually get the good terms, and the old ones get discounted from MSRP and become boat anchors on the lot.
  • ANT14ANT14 Member Posts: 2,687
    Another you site you can try is Carsdirect.com. Enter the info and options, and see the online price it gives you for your configuration. You can use that as the "target" price as to what is workable. Then email your local dealer's with your configuration, and keep it OPEN to see what they offer you. If they are able to go under it, great... if not, and no one seems to be, email them ALL back and tell them the price YOU got, was thru carsdirect.com. Chances are they'll go under that as well. It's the method I usually use when I purchase for friends.
  • jimjamesjimjames Member Posts: 1
    I have an 03 CD based Naviagtion system. Does anybody know of a hack to utilize the system (other than address book or previous)while the vehicle is in motion?
  • jim52jim52 Member Posts: 161
    Does anyone have any recent deals on an 04 Navigator that they wouldn't mind sharing with a prospective buyer?
  • 4jas44jas4 Member Posts: 6
    As I had no relief from Ford/Lincoln on the breakdown far from home and a very delayed repair time, I referred my complaint to the BBB Auto Line Program, Alternative Dispute Resolution Division. Today, I received an answer from BBB stating that the manufacturer of the vehicle in question has chosen to OPT-OUT of the BBB Auto Line Mediation/Arbitration program. In other words, I am again on my own.

    So, this leaves no place to go. I guess one has to swallow and move on. However, I hope everyone who is thinking of buying a Lincoln that they negotiate a better price by letting their dealer and sales person know that the Lincoln Prestige and Red Carpet Treatment is not any better than one would receive buying another brand of auto for a lot less money. Lincoln goes by the contract no matter what a roadside assistance operator says at the time of breakdown. However, I was told by a sales person at an Arizona Lincoln dealership that the 2003 Lincoln's roadside assistance was extended to cover 10 days. Does this say that they have had more problems such as mine. If this is so, I believe they should have honored my claim as their extended coverage on a new vehicle seems to set a marker that the older models should receive.

    There are other manufacturers. We were waiting for the 2004 F-150 to come out....we must now consider other options.
  • nvbankernvbanker Member Posts: 7,239
    I don't blame you - but I'm not sure how hard you pushed LIncoln yourself either. Getting the BBB or any other arbitration vehicle in the middle is really the worst thing you can do. That just turns the case at Ford from customer relations to risk management - and nobody will talk to you anymore. You'd have done more probably by going up to see Bill Ford. No doubt, they should have done better. When this has happened to me, I just nag the company relentlessly until I get some relief. I always have.
  • gene1980gene1980 Member Posts: 18
    Just got my 04 Navigator. Does anyone know if the Navigation Premium Sound System on the Navigator has built in Sirius satellite radio capability? I'd like to get satellite radio, but only if it will work through my existing sound system.

    Thanks.
  • nvbankernvbanker Member Posts: 7,239
    Congratulations on your awesome new truck! Unfortunately, I have neither, so I can't advise you on the navigation or radio issue.....
  • nonavigator4menonavigator4me Member Posts: 1
    Anyone having problems with wind noise from the driver & passenger side windows? The dealer did order new mirrors because of a problem with a constant realignment but stated that the wind noise was due to normal turbulence. Guess I'll have to purchase a GM or Mercedes product to spend my $63,000 on a Luxury SUV next time.
  • ANT14ANT14 Member Posts: 2,687
    GM's Escalade, MB's ML (which isn't full size), have more interior wind noise/interior cabin noise, than the Navi.
  • nvbankernvbanker Member Posts: 7,239
    My Navigator is silent as a tomb inside, no rattles, no wind noise.
  • jim52jim52 Member Posts: 161
    I am in the market for an 04 Navigator. For those of you that own one, what has been your impression of the car (pros and cons) so far. We looked at the Explorer EB, Sequoia, Armada, and Town & Country but have not found any of them to compare to the Navigator - albiet based on a very limited amt of time with each vehical. I'm curious as to how everyone feels after owning one for a while. How much over invoice should I expect to pay (i.e. what is a good deal)? Has anyone gotten a good deal in the Philly area?
  • 4jas44jas4 Member Posts: 6
    I noticed one item the other day when I was comparing the window stickers of the 2003 to the 2004 Lincoln Navigator. The 2003 has/had the 36 mo/36000 miles maintenance schedule on it; this is cut to 12 mo/12000 miles on the 2004. So they are cutting back on their outlay for special services, just as they are being very strict "by the book" on my breakdown issue. Otherwise, both of the units were pretty identical to what was on each and very close in price.

    Maybe, just a slight tool to point out to your dealer. Barring breakdowns away from home, the Navigator is a beautiful unit....just will not be buying another anytime soon.
  • jim52jim52 Member Posts: 161
    What was included in the 36 mo/36000 maintainence and about how much do you think you'd save with in in yrs 2 and 3? Since the moonroof comes standard ont he 04, I thought it actually priced out (MSRP wise) slightly lower on a comparably equipped 04. Maybe it ends up being a wash?
  • nvbankernvbanker Member Posts: 7,239
    I'm on my second Navigator (owned a 99 before my 03) and love the truck, every inch of it. Have had no serious issues, with all due respect to those who have. I compared it to the following before buying the second one:

    Escalade: Nice truck, great engine, but more than I needed - lost out on the 3rd seat not folding away, no folding mirrors, no power liftgate. Really lost points on the Chevy Truck dash compared to the unique and gorgeous Navigator dash & interior.

    LX-470: Too expensive & a lot smaller. A little underpowered.

    Sequoia: Way underpowered, no features, cheesy interior.

    Expedition EB: Didn't like the dash design, mostly.

    The 3 years free service, is pretty much just oil changes, which are only $20 anyway, and they like to do them at 5,000 miles intervals, so it's not much to have, or to lose.
  • audia8qaudia8q Member Posts: 3,138
    you should rush down to the Mercedes dealer....According to Consumer Reports its the poorest quality SUV offered today. It's on their "cars to avoid list." its right there next to the Escalade.....
  • blockislandguyblockislandguy Member Posts: 336
    Nvbanker, I thought that you actually liked the big ol' wreath on the back deck with the gold package???

    Any thoughts on the depreciation of the Navigator? As I've posted before, cars.com has listings of slightly used MY2003 Navs at right about 40K. While the local papers are full of new EB Expy advertised at huge (e. g., 8K off MSRP) dealer discounts, I sense that Lincoln dealers don't sell these things at the minimal markup as the Ford stores. If that's correct, it makes the resale look even worse/better (depending if you're buying or selling).
  • nvbankernvbanker Member Posts: 7,239
    I DO like the wreath on the back of the Escalade!! I like the whole outside appearance of the Escalade! Nice package. It's the technology & features that are lacking, and I think the Nav looks just as good in its own right.

    I don't care much about the depreciation, since I lease, and that's set when I execute the lease, so what happens after that doesn't affect my deal. If the car is a serious depreciator, I'll know that up front, and won't buy it because the residual will be low, and the payments too high. If Ford is wrong on their calculations, and it depreciates much faster than projected, it's their problem when I turn it in, not mine.
  • bob550kbob550k Member Posts: 148
    I purchased a used Navigator over the Escalade:

    The Escalade (new body style)

    Has better brakes
    Has a power folding right hand Mirror
    Tighter turning radius
    More power
    Looks cool

    The Navigator

    Loaded car, low miles with ALL options:

    $8000 cheaper than the loaded Escalade
  • nvbankernvbanker Member Posts: 7,239
    Not sure about the better brakes thing, bob. My brakes on my 99 lasted 60,000 miles, and still weren't gone.
  • mark156mark156 Member Posts: 1,915
    I know you are in the car business but I have never heard to avoid an Escalade. Maybe the older one?

    I'm thinking of buying an Escalade ESV (extended chassis). I looked at the Navigator and loved it. But, the sunvisors don't slide once positioned over the door. If that has changed for the 2004 model, I would definitely reconsider. It's a big deal to me when traveling across country (sun sits low in the sky during the winter).

    If I'm not mistaken, the Escalade has power folding mirrors on both sides and tire pressure monitors standard for 2004 (opt. for 2003). Believe me, I have not been a GM fan for a looooong time. The last disaster I purchased from them was a new 1981 Oldsmobile Delta 88 Royale Brogham...diesel! My parents had owned GM since 1969 and have had good luck except the ones from the late 70's/early 80's.

    Again, I think the Navigator is a top notch vehicle and I think Ford makes a good product. I don't care for the power window switches on the console (like my Mercedes). I also like that the Escalade offers rear seat heaters, I don't think the Lincoln does.

    Just my .02 worth. Mark
    2010 Land Rover LR4, 2013 Honda CR-V, 2009 Bentley GTC, 1990 MB 500SL, 2001 MB S500, 2007 Lincoln TC, 1964 RR Silver Cloud III, 1995 MB E320 Cab., 2015 Prevost Liberty Coach
  • audia8qaudia8q Member Posts: 3,138
    mark....I'm sure the Escalade is ok...I was just addressing the post that the guy is going to run out and buy an escalade because its so much more reliable than the Navi...I was reviewing consumer reports and the navi has a better track record than the escalade....so I was pointing out to replace one truck with another than has a lesser quality report might not be wise.

    If the new escalade has the features you want then go for it. plz dont get the impression that the cadillac is bad, because that was not my intention...just maybe not as good as the Navi (I am biased)

    Rich
  • jim52jim52 Member Posts: 161
    I am looking to lease a Lincoln Navigator and the dealer is pushing Wearcare. Is this a good deal or is Ford typically very lenient at lease end?
  • gteach26gteach26 Member Posts: 576
    ... of the back of my Navigator after using the power open hatch I am going to scream. I've had groceries, lamps, baby strollers, etc. etc. etc. fall out of the back of my truck. You see, I go somewhere, load up the back of the truck with stuff, then I get home and hit the power liftgate button and.... SPLAT!!! Today it was a grocery store bag with a gallon of milk -- SPLAT!!

    Of course, If I had half a brain for these things I'd go back there, open the rear window and make sure nothing was pressed up against the hatch.. but guess how often I remember to do this??? This truck needs a cargo net in the back big time! This way, no more SPLATS!! I don't see cargo net hooks back there so I'm thinking it cannot be done.

    Anyone out there with an'03 gator have similar issues and how have you remedied it (aside from a brain transplant).

    As to Wearecare (jim52)... with my dealer my truck would have to be pretty banged up to get wear and tear costs piled on after a lease.. but I guess this can vary from store to store. If you are planning to lease again from this dealer you'll probably never see a wear and tear charge.

    BUT I'd be curious to see what EXACTLY this policy covers -- worn tires?? large dents?? ripped leather?? Also, what are they charging you for this policy? If you're doing a long-term lease (let's say 48 months), don't plan on leasing from this dealer again, the policy doesn't have a million exemptions and if it is reasonably priced then it might be worth it.
  • ANT14ANT14 Member Posts: 2,687
    "Anyone out there with an'03 gator have similar issues and how have you remedied it (aside from a brain transplant)."

    Try a hard cargo floor cover-mat (all weather), that has raised edges. That should help quite a bit.
  • jim52jim52 Member Posts: 161
    Does Ford provide loaner cars when servicing 04 Navigators? I have heard from a few dealers that they do but from another that they only provide it during the first yr.
  • nvbankernvbanker Member Posts: 7,239
    You made me laugh! I've only done that once, but I did bust my back window with the garage door, which is at LEAST as dumb as popping the back door and dumping the load......

    A net would be nice, but alas, it's not a reality.

    Loaner Cars: I'm not sure what the Lincoln policy is, but my dealer has always provided a loaner for me. I've bought a lot of cars there.
  • gteach26gteach26 Member Posts: 576
    I'll search around to see if I can find a cover like the one you described... I wonder though, I'm always raising and lowering that third row-- will the mat stay put or will I have to yank it in and out all of the time?

    MEMO TO FORD: Please add cargo hooks to the truck.. its a small, cheap accessory, but an IMPORTANT ACCESSORY when you have a power liftgate. Most SUV's out there have them (my 00 gator had one)why not my wonderful '03?!?!?!?
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