Nissan Altima Hybrid

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  • hiwaymanhiwayman Member Posts: 98
    Mazdadude,

    We were pretty surprised by the 40 MPG figure, too. We'd never seen the mileage that high. Generally, our combined mileage (city/hiway) runs in the mid 30's. The only thing we can figure about the 40 MPG is that we had a tail wind. As you know, the long stretches of 80 headed back west from the Sacramento area can be pretty windy. We also drove about 30 miles on very slow roads (Hwy 49, from Grass Valley to I-80), so that probably pushed the mileage considerably. Additionally, where I'll drive pushing 80 MPH, my wife is more of a 65-70 driver (she was driving), so that may have contributed to it as well. We see a significant difference in gas mileage when we change the cruising speed from 80-ish to 70-ish. Since we're not seeing that mileage since that trip, there must've been some external factor. And oh yeah, in answer to your question about where I live, it's actually in Marin County, north of San Francisco.....where herds of Priuses roam, free range....glad we have a NAH!

    I've heard that the computer isn't that accurate. That's cool, because I generally look for trends in gas mileage that would indicate better driving habits or some system problem, and don't trust it completely. However, the thing that should be considered is that there is significant chance for human error when filling a tank with gas. One gas pump may let you fill the tank much fuller before clicking off, than another. If the car is actually getting the same gas mileage from tank to tank, and you don't fill the tank to the same level each time, your calculations of mileage, based upon what you pumped v. miles you drove will differ, even though, in reality, your car is getting exactly the same mileage. A difference of a MPG or two is well within the margin of error for filling a gas tank differently. That is something to think about. When car mags and other organizations do mileage tests, they always try to fill the tank the same way each time, and sometimes even use external, carefully-calibrated tanks, when they do the checking.

    The car, on the other hand, calculates gas mileage by monitoring the fuel injection system. It knows very precisely how much fuel is being used, since it needs to know that to manage emmissions correctly. In the new closed-loop emission systems, the sniffers in the exhaust system tell the car's computers how to adjust the fuel injection at a very precise level, to assure best performance of the emissions system. Having to do that makes the car pretty precise in its knowledge of fuel usage. If you make the assumption that the odometer is accurate, I'd bet that the car's calculation of gas mileage is probably the accurate number, not the hand-calculated number we humans make...catch my drift?

    As far as why your gas mileage is so low, it's hard to say. It is unlikely that there's something wrong with the car, since one of those dozens of little lights on the instrument panel would most likely glare at you if there was. It probably has to do with a few things. Thing 1. Your driving style. If you like to squirt through traffic, and accelerate crisply away from stops, and drive fast, that will definitely lower your gas mileage. From the sounds of the cars you've owned, I'd bet ya coffee that's the way you like to drive. It's fun, but it uses gas. Thing 2. The Toyota-based hybrids like ours get their best mileage in stop-n-go traffic, where they can stay in EV mode. If you're not in knotty traffic, much, you won't get the high numbers.

    This was a lesson we had to learn as we got used to our car. We were disappointed at first, too, until we realized that in our area we do very little "city" driving, and as a result don't see the high-end numbers. The other thing is, when I drive the NAH, I get mileage similar to yours, because I like to drive aggressively too. When my wife drives the car, she probably squeaks out an additional 5MPG, because she's a much more gentle driver, and actually enjoys trying to keep the thing in EV mode. As a matter of fact, I hear about it all the time from her, since she checks the mileage computer frequently. I did get even, though.

    A few weeks ago, after hearing once again about how low my mileage was, I found a nice long hill. I reset the fuel mileage, and then rolled down that hill, hitting over 50 MPG at one point. I drove like I had egg shells between my foot and the accellerator for the mile or two headed home, and when I pulled into the driveway, my mileage, according to the computer, was in the mid-40's. I left the mileage indicator up, so my wife would see it next time she drove the car. OK. OK. So I cheated. But it WAS funny. She was oddly quiet about fuel mileage for a few days after that (probably trying to match my cheated numbers). When she finally mentioned it, I couldn't stop laughing, so she knew she'd been had.... Hmmmm...wonder if that's the way the EPA works it? ;)
  • mazda6dudemazda6dude Member Posts: 283
    Hiwayman,
    Your explanation makes sense. As for my driving habit, I drive very smoothly and this is where I don't understand my MPG. I got 31MPG on my last tank, but I filled up again yesterday and I got 39MPG. That is a big change and my driving habit is the same. It was the first time a I got 31MPG and the second time I got 39MPG. I keep a track everytime I fill up.

    Maybe you can answer this question: when I fill up gas, do the gas tank really become full when the first click happens or can the gas tank take more gas? I have got varying answers, but I still don't know what is the truth. I usually fill up gas and then go one more click after the first click.

    On my last car, which was a Mazda 6, my MPG's didn't change much. Always stayed around 28-29 range. Yet, with my NAH, its all over the charts. I see no consistency. I do a lot of freeway driving. I am more like 90% Freeway and 10% city. On my trip computer, I keep it on the "Range" reading and the funny part is, the range increases more on the freeway, while in city driving it decreases.

    Lastly, I have started to keep my NAH going smooth at one speed in the city instead trying to keep it in EV mode because EV mode goes in and out. Do you think the MPG will be better this way or just accelerate and then keep it in EV and then accelerate again to keep it in EV mode and keep doing this over and over again? Wouldn't having a constant speed regardless of EV Mode, help your MPG?

    Driving a hybrid is very interesting and there is always something to learn. I appreciate your input.
  • hiwaymanhiwayman Member Posts: 98
    Mazdadude, I can't really answer why your mileage changes so dramatically, except if you are calculating the mileage yourself. Also, your driving habits may be consistent, but if you're not driving the exact same terrain, in exactly the same traffic, hitting the same numbers of stoplights, etc, etc, your number will definitely vary. Even the temperature makes a difference. If you do some short trips (where the car doesn't get warmed up) then some long trips, mileage will vary. Hybrids get their best mileage when they're warmed up. Short trips hammer their mileage (that actually holds true for ANY car). Hybrids are obviously different than conventional cars, and your terrain and driving habits have a much, much greater impact on what mileage numbers you'll see. One question, when you talk about the mileage changing so dramatically, is it the result of you doing your own calculations, or is the car's computer showing those numbers? If it's the car's computer, it's probably just differing terrains and driving conditions

    Mileage differences go back to that discussion we had about how you fill your tank. The nozzles on gas pumps are pretty variable, even within the same gas station. Some will click off too soon and some will actually click off too late, even going as far as to spew fuel on the ground (most drivers have probably experienced that). That can account for up to a gallon, even two, difference in the fill. The principle of a gas hose is that it clicks off when backpressure gets high enough. High backpressure indicates fuel touching the end of the hose (full tank). The problem, especially in California, is that there is a gas vapor recycling system (that's that accordion-like thing on the hose). If it is plugged, or if the hose slips out of the car even slightly, the pump will click off. Additionally, the sensors that sense the backpressure don't have any real standard, and can click off the fuel flow in a wide range of variables. You may THINK you have a full tank, but you may not actually have that.

    I myself was on a trip a few weeks ago. Was filling up at some little gas station down in mid-state. That pump would NOT fill my tank past 3/4 full for some reason. Something wrong with the sensor on the hose. If I'd calculated my gas mileage there, I would have had some pretty strange numbers.

    So, here's a scenario that would affect gas mileage..There's all kinds, but this one would probably be common. You fill up your tank. The pump clicks off too soon. You get 10 gallons into the tank, then look at your trip meter, which shows you've gone 400 miles. You think your gas mileage is 40 MPG. OK. Now you drive for a while. You fill up again after 400 miles. This time the pump works correctly. You pump 12 gallons of gas (10 gallons, plus the two you missed in the last fill-up due to the early shut off) You do your calculations. They show you've gotten 33.3 MPG. The reality is that your car is getting about the same gas mileage, but because of variability in the fill ups, you're showing a significant difference in mileage.

    How do you fix that? Well, there's not really any way to fix it, other than to be really sure your tank is actually full (several clicks, and jockeying the hose in the filler pipe a couple of times will reduce the problem I just discussed, but not completely). By the way, on my NAH, I've noticed that the fuel gauge is pretty accurate. When it's showing 1/2 tank, I pump 10 gallons (assuming the pump is working right). That being the case, the range (which is, as you know, the car's calculation of how much range you've got left, based upon your average mileage, and the amount of fuel you have left) should be pretty accurate.

    Now an interesting thing about your story is that you say your mileage range shown by the car's computer decreases in the city. This would indicate that your city driving doesn't stay in EV much. EV is where you'll get the big numbers. A car using it's ICE (Internal Combustion Engine) gets the crappiest mileage in the city, because acceleration and stop/go driving is what hammers gas mileage. Every time your ICE kicks in, in city driving, your range will decrease, since your hybrid is behaving more like a conventional car at that point. It's tough to stay in EV mode, especially with someone crowding you from behind, but staying in EV mode is necessary to get those long ranges, and "upsidedown" mileage numbers that hybrid cars are known for (big city mileage, not as good hiway milage).

    One final comment (at least for now..haha). If you suspect that something isn't working right in your car, there ARE situations where something might be misbehaving, and your dashboard trouble lights won't illuminate. If you think you've got a problem, take your car in and get the Nissan folks to put it on the scanalyzer. If something is wrong, your car's computer will let them know, when it talks to the scanalyzer.....
  • mazda6dudemazda6dude Member Posts: 283
    Hiwayman,
    Thanks for the explanation. I just might take it in for a scanalyzer and find out what is going on. One time I filled up the gas and it was full, but the fuel gauge didn't show that until a few minuted into driving. I thought something was wrong with the fuel gauge. Also, I figure out my MPG by doing my own calculations.

    You are totally right about EV mode. First, its hard to stay in EV mode and second, people crowd up behind you. I try to stay in EV mode whens its possible, but most of the time, I keep a constant smooth speed.

    I have already had one problem with my NAH and that was the car was pulling to the right. The dealer fixed the problem, but no after I filed a claim with BBB and went through tremendous hassle. Actually, I have never spent so much time on any of my cars trying to fix a problem until I has this problem with my NAH (pulling to the right.) I still believe the problem is not fixed because the shop foreman couldn't guarantee the problem was not going to comeback.
  • langjielangjie Member Posts: 250
    "Maybe you can answer this question: when I fill up gas, do the gas tank really become full when the first click happens or can the gas tank take more gas? I have got varying answers, but I still don't know what is the truth. I usually fill up gas and then go one more click after the first click. "

    I think it all depends on the pump. There were some places where I could put in an extra gallon after the first click. and then there were other places where gas spews out right after the 1st click. I don't think your long-term gas mileage is really affected by this as it all gets weighed out in the end
  • saabgeorgesaabgeorge Member Posts: 22
    "The car, on the other hand, calculates gas mileage by monitoring the fuel injection system. It knows very precisely how much fuel is being used, since it needs to know that to manage emmissions correctly. In the new closed-loop emission systems, the sniffers in the exhaust system tell the car's computers how to adjust the fuel injection at a very precise level, to assure best performance of the emissions system. Having to do that makes the car pretty precise in its knowledge of fuel usage. If you make the assumption that the odometer is accurate, I'd bet that the car's calculation of gas mileage is probably the accurate number, not the hand-calculated number we humans make...catch my drift?"

    Don't make the assumption that the odomenter is correct. Using my GPS, which I believe is very accurate, I've determined that my NAH odometer is off by about 2+% - under reporting. That's about the same difference between manual calculations and the computer.

    I was driving south on 495 in MA and the GPS said 50 miles until the next turn at my exit. I reset the trip meter and when I arrived at the exit 50 miles later the trip meter was reading about 48.5 miles.
  • karolpl7karolpl7 Member Posts: 40
    I would never use GPS to calculate accuracy.

    I drove my NAH with GPS directions on a highway. I had a second portable GPS I just bought as a gift for my dead but wanted to test it first; at the same time, 2 miles before an exit, NAH GPS says "exit in 2 miles", the portable GPS says "exit in half a mile". Maybe an extreme example but this discrepancy did happen couple of times.

    I'm not saying your GPS is not accurate but I don't think it's a valid measuring tool no matter how great it is. 'Drive by wire' GPS, such as in NAH, would be probably better, as if you loose a signal it still shows your correct location.

    I drive Holland Tunnel from NY to NJ daily and it shows precisely where you are at all time. If you come out of tunnel and get a signal again, the car icon doesn't even have to adjust itself, it points exactly where you are. Pretty cool.

    But I guess we can leave GPS talk to another forum...
  • tomscot2tomscot2 Member Posts: 33
    The NAH Nav system is more accurate than a standalone GPS for navigation purposes, but it is useless for calibration of the speedometer because it does not display the GPS-measured speed, which is the most accurate method of real-time speedometer checking.

    I use a GPS receiver/logger connected to TomTom Navigator 6 on my Treo 755p. The GPS sends lat, long and measured speed to the software. The speed is displayed on the screen. As a longtime GPS user, I know that the speed from the GPS receiver is the most accurate.

    Having said that, when I used my portable GPS in our NAH, I found that the speed readout on my portable GPS matched the speedometer. Assuming that the odometer and speedometer are tied together, I believe the NAH odometer is accurate. On my RAV4, the speedometer indicates about -1-2 relative to the GPS readout.

    Regarding the differences in "distance to a turn," that is a software based algorithm that is dependent on the mapping database. The system may use a plus or minus 50 yards to give a warning, depending on the system being used. Accuracy is not as important.
  • saabgeorgesaabgeorge Member Posts: 22
    GPS accuracy at the worst is a couple hundred feet off but more likely only about 20-30 ft.

    When using the GPS, as I described to check my odometer, it's the map data that determines the distance between two different points such as my starting point and the end point, which was my exit. The map data, in my opinion, is pretty accurate - similar to the maps you'd find on MapQuest. These are the detailed maps that you have to load - not the base map. The GPS just determines how close you are to the starting point and how close you are to the end point when you get there so, at the worst, it would be no more than 400 ft off. My odometer was like a mile and a half off.
  • langjielangjie Member Posts: 250
    that is a good thing....it's when the odo says 52 miles that you are getting screwed
  • hiwaymanhiwayman Member Posts: 98
    Agree on all counts. Like I said, you "assume" your odometer is correct. GPS in general will always be more accurate than your odometer. There are factors which can affect the GPS, and there are factors which would appear in GPSs made by two different companies. First, the things that will affect a GPS in general....

    GPS is, of course, actually a military system. There are two levels of accuracy transmitted by these GPS "constellations" (groups of GPS satellites). The military broadcast is accurate down to about a yard, or even less, depending upon other factors (I'll get to those in a sec). The civilian broadcast is much less accurate, and the military actually imbeds what's called a "dither factor" into that signal, so that the accuracy continually changes from a yard or two, to easily dozens of yards. This is to prevent a foreign nation from using our own technology to guide their weapons. What you will see in civilian GPSs of ANY kind or maker, is a changing accuracy caused by this dither factor. But wait, there's more!

    GPS accuracy is also depended upon the number of satellites your unit can "see". The minimum number of GPSs your unit must be able to see to get lat/long and atiltude are 4. Cheap GPSs, then, often have just 4 channels. But your GPS can be a lot more accurate, if it can see more satellites. Thus, good GPSs often have 12 channels. Now here's the rub. GPS satellites are not geosyncronous, meaning they do not stay in the same place in the sky at all times, like TV, weather, and communications satellites do. So, at any given time, there will be a number of GPS satellites in the sky, with others popping up over the horizon, and others going out of sight over the horizon. Your GPS unit keeps track of where these satellites are supposed to be with something called ephemeris data (it's a file that uses time of day and lat/long of the unit to generate a sky map for the GPS of where the birds are). Downloading this file from a satellite is why your GPS takes longer the first time you turn it on, or after it's been stored for a while. The accuracy of that ephemeris data and how it is updated is actually closely guarded by GPS manufacturers. It is the keys to the kingdom, so to speak. Becasue of all these factors, your GPS, ANY GPS (without the inertial navigation system that NAHs have for tunnels and deep valleys) will have varying accuracy from day to day, and yes, even from minute to minute.

    Interesting side note here. In the beginning of the second Gulf War, when we weren't sure when the military was actually going to attack, I had my GPS turned on. It's an older Garmin model which displays the dither factor. Minutes before the first cruise missles slammed into downtown Bagdad, we saw the dither factor go nuts. We knew something was about to happen.

    OK. So you have two GPS units in your car which are telling you different things. My guess is that there is a part of the car or surrounding environment that is blocking the sky view for one of the units, making it less accurate. If your TomTom is more accurate, that's cool, but I bet if you kept using the GPSs, together, you'd find days where the NAH is more accurate.

    One other thing you have to consider is that the two GPS systems may actually be affecting each other. GPS is nothing more than fancy radio signals. Units on the ground lock onto radio signals by generating their own radio signal, and then comparing it to the signals in the environment until it finds what it's looking for (It's actually called "superhetrodyne" for you electronics geeks). Since there is a radio signal being broadcast by each GPS unit, the OTHER unit in close proximity to it can actually be picked up, and confuse the unit. It doesn't happen often, but it does happen....

    Additionally, the designers of the GPS systems have to make judgement calls as to things like "what is an exit?" Sounds like a simple question. But where do you place the "X" that says "exit" in your onboard maps? At the tip of the lane split? At the first curve? Half-way between one highway and another, along the exit ramp? This can be a very difficult decision, since there are so many different kinds of exits, ramps, merges, etc., etc. Obviously, since this is proprietary software, TomTom and the people that make Nissan's GPS make different decisions....

    All that being said, I've been particularly underwhelmed with my Nissan's GPS. It has taken us on some sight-seeing trips that got us to a destination nowhere near where we wanted to go. Odd. Very odd. Now, we basically use the GPS on long trips to let us know how much farther it is, miles/time-wise to our destination (Are we therrrrrre yet?!?!)
  • saabgeorgesaabgeorge Member Posts: 22
    More ammunition for the GPS method:

    http://www.eagerodometers.com/advise.html
  • hiwaymanhiwayman Member Posts: 98
    Very cool! Now if we could just be sure of how much fuel we're using....;-).

    I had an interesting situation last summer. I ride motorcycles. A buddy of mine and I both have Garmins on our bikes. His is a Street Pilot (can't remember the exact model) and mine is an older GPS V. We would always show a variance between the two GPS units regarding how far we had to go to the next waypoint. I assume his was more accurate, since it was a newer unit, but over a day's course, we'd often show a difference of a mile or better. For fuel calcs over a long haul, this wouldn't even come up into the first order of magnitude, calculations-wise (wouldn't make any difference), but it's a variance, never the less.
  • mazda6dudemazda6dude Member Posts: 283
    I reached 10,000 miles on my 2007 NAH today. Here are some stats. Average MPG was 36MPG. Drove 400 miles on a half a tank 2 times. Best MPG 39 and worst 32. Overall the experience has been great. The only problem was car pulled to the right when I first bought it, but the problem seems to be fixed. Will switch to synthetic motor oil and see if there is any difference in MPG. Very smooth, quiet and handles well.
  • irecycleirecycle Member Posts: 5
    You are getting the MPG that I had hoped to get on my 2007 NAH. I also have over 10,000 miles driven, but am averaging only 30 to 31 mpg. What kind of driving do you do, for instance, how many miles per trip average, what temperature is your area and are there any hills. I used 0W20 synthetic oil at the last change and my mileage went down to 29mpg.
  • mazda6dudemazda6dude Member Posts: 283
    irecycle:
    I do mostly freeway driving. 85% Freeway and 15% stop and go. I am due for a oil change and will get the 0W20 sythetic oil. I live in Northern,CA and right now the temperatures are low 30's at night and high 50's in the day time. I am not a aggressive driver. There are no hills. I think you lose MPG when climbing hills, but if you coast down a hill, you save gas. Overall, I take it very easy with my NAH when braking, accelerating etc. Whenever there are no cars behind me on city streets as well as the speed limit being 35MPH, I drive in EV mode. All my fillups have given me a minimum of 360 miles to the half tank. My goal is to get 38MPG. I change my air filter every 10,000miles, oil 4,000 to 5,000 miles. Also, I use fuel treatment every 10,000 miles. On my previous car, I used to rotate and balance tires every 5,000 miles, but on my NAH I will do it every 10,000 miles.
  • 500e500e Member Posts: 13
    I think I may be losing mileage here and would like some input. Can someone getting 35 mpg average tell me what tire pressures they are running front and back?
  • langjielangjie Member Posts: 250
    I used to average 36 MPG....then winter came and my mileage dropped. I'm getting about 30 MPG for a New England winter. On fueleconomy.gov, my overall mileage is still at 35...but for how long, who knows
  • mazda6dudemazda6dude Member Posts: 283
    Does anyone know where I can get a trade-in/private value for my 2007 NAH?
  • PF_FlyerPF_Flyer Member Posts: 9,372
    The TMV tool here on Edmunds should give you a very good idea.

    http://www.edmunds.com/tmv/used/2007/nissan/altimahybrid/index.html
  • engnrngengnrng Member Posts: 4
    I have 4 yrs experience with Prius synergy system, mostly the same as the Altima hybrid. My wife got a 2008 NAH last week, got 35 mpg on her first tank (location SoCal), she gets near 50 mpg in my Prius for same commute. Some facts: cold start warmup is for catalytic converter heating to reduce emissions. The colder the cat is, the longer the engine must run to warm it up. This will reduce mileage on short trips, make less of a difference on longer trips. To reduce mileage effects, start driving immediately after start. The sooner the blue cold light goes off, the sooner mileage rises. Also, battery temp affects its efficiency collecting and delivering electricity. Best mileage will occur on a warmed up car at about 45-50 mph driving up and down hills, on a 60 to 75 degree day. Driving 72 mph instead of 62 mph can reduce mileage about 2-3 mpg. Driving hills and mountains can increase mileage by taking more advantage of the regen nature of the system. Best mileage I ever got in the Prius was a 45 minute stop/go traffic slowdown in LA - averaged over 60 mpg.
    PS - we got the Altima over the Camry - seemed more user friendly, less cabin clutter, more usable trunk volume, better $$ incentives.
    Hope this helps, have fun!
  • chrisr007chrisr007 Member Posts: 2
    I had a Hummer H3 for about a year. Although I loved the truck, the ride was rough and the highway fuel mileage was usually around 17 mpg. In the city I was averaging around 14 mpg. I decided to sell it because the fuel prices were just too high. I currently drive a 1993 Mercedes 190e 4cylinder, 5 speed. It gets good gas mileage. As soon as we pay off my wifes vehicle I am getting the NAH. You truly can't beat the price for all of the features you get. The Hummer H3 was my dream ride too, and while it looks sharp the ride quality sucked especially on trips. I didn't even have the adventure package. I had the basic package with the leather, etc... I thought when I sold my H3 I would miss it, but I don't.
  • langjielangjie Member Posts: 250
    wow, i'm just surprised you could squeeze 14/17mpg on an h3. you should get great mileage with the NAH in the future
  • gwilsongwilson Member Posts: 46
    Anyone heard anything official (or even rumor) on when or if Nissan will be offering the NAH nation wide?
  • langjielangjie Member Posts: 250
    no rumors or anything. probably only if your state passed california emission standards would you see the NAH

    you can't get a dealership to trade for one?
  • hiwaymanhiwayman Member Posts: 98
    I read a short article in a car magazine (oddly enough while waiting for an oil change at my Nissan dealer) that talked about a new hybrid system Nissan is currently working on. As you know, Nissan's current system is manufactured under license from Toyota. Nissan wasn't sure the hybrid fad was a fad or real market pressure, but now with gas going to hit $4.00/gallon by the end of this summer, suddenly hybrids are in increasing demand. At any rate, Nissan has been licensed to produce 60K NAHs with Toyota Synergy drive, and then they'll have to find something else. The new Nissan system is rumored to be a very good system. New battery technologies are about to hit the market, too, which will make our current hybrids look pretty marginal... As to when Nissan will market in all states, currently the demand for these cars is so high that Nissan can't get enough of them to the few states they're currently sold in. Not sure how Nissan is going to deal with that, but I'd guess you won't be seeing nationwide sales until the new Nissan-engineered hybrid comes out in a couple of years.
  • langjielangjie Member Posts: 250
    that could be true. i know that the 8 states that get it now only get it because of the Cali Emission Standards.

    the future will of course be better, but how long will that take? by then I would have already broke even on getting a hybrid (another 3-4 years depending on gas prices). so i'm not a big believer of "waiting for the new model to come out" before i make my next purchase
  • gwilsongwilson Member Posts: 46
    Yes, I could probably get one here (Ohio) via a dealer or online ordering but I am more worried about once I do have it, getting service. I am afraid of taking it to a dealer here and getting a blank stare from the service guys when presented with a NAH. You think that would be an issue?
  • langjielangjie Member Posts: 250
    i believe that each Nissan dealership needs to at least have 1 certified hybrid technician. I would check with your dealership.

    the thinking is, if i were to go on a road trip to ohio, and my car has problems, what am i supposed to do?
  • gwilsongwilson Member Posts: 46
    Good point. I might try calling a couple of dealers around here and see if/how they are equiped to handle the Altima Hybrid.
  • hiwaymanhiwayman Member Posts: 98
    Fortunately, the NAH is VERY low maintenance. It is unlikely you'll have any hybrid/engine problems, and the rest of the car is just standard Altima, so dealerships should be able to handle the car with little difficulty. Additionally, Nissan understands that you may buy the car in one of the Great Eight, but it's likely you'll drive it to other states, especially in the East where states are relatively small. Their techs are trained to service them, and they have an excellent support system if the techs have questions..... go for it!
  • mazda6dudemazda6dude Member Posts: 283
    I bought my NAH brand new in 2007. After buying my NAH, I had a problem with the car pulling to the right. So I took it back to the dealership and they cross rotated the front tires. After they did this, the problem got worse.
    I went back to the dealership and spent a whole day with the service department and they said they fixed the problem. Well, driving home, the problem still existed.

    I filed a claim with BBB and Nissan contacted me to solve the problem. They gave me a rental for a day and kept my NAH to fix it. The worked on it, aligned, rotated, used computers to solve the problem. They called me up and said the problem was fixed. They finally fixed the problem. I talk to the shop foreman and he said he couldn't guarantee me the problem was fixed.

    Well, time came to rotate/balance my tires and I went and got my tires rotated and balanced. The same problem is back again. The car pulls to the right. It went back to doing the samething. I called the service advisor to tell him the problem is back after 3 months and hasn't called me back.

    I need some advice on what to do? Please, if anyone can help me, I would highly appreciate the suggestions. I have never spent so much time trying to fix a problem with any of my cars, except for this NAH. Its has been a problem since day one. Is it a problem with the alignment, tires or something worse?
  • nornetnornet Member Posts: 24
    I take all suspension and tire issues to an independent tire specialist. It's worth the $50 or so for an opinion to have someone who does this for a living as opposed to a service department who won't be as familiar with the obscure issues that may be causing these problems.
  • hiwaymanhiwayman Member Posts: 98
    If the problem was fixed, and then returned right after you got your tires rotated, it would seem that you have a tire problem. You may be chasing a ghost in the suspension, when what you actually have is a defective tire. The problem with a defect in a tire is that they are not often visible. the belts may have been slightly misaligned during manufacture, and when that happened, it causes the tire to pull or vibrate.

    I had a similar problem a few years back on another car I owned (not the NAH). Brand new tires. Bad pull. It was driving me crazy. I finally got the car to someone who wasn't just a tire flipper, but knew suspensions and tires. He spotted the problem (but not until after some work with a strobe light). One of my tires had an uneven sidewall. Balanced fine. No weird tread wear. But that thing pulled like a sled dog within sight of the finish line. New tire and the problem disappeared.

    If the service manager at the Nissan dealership where you take your car hasn't returned a call in 3 months, you've waited quite a long time. I probably wouldn't have let him/her get away with that for more than a week or so. It may be likely that your "case" has been forgotten. At any rate, they should have gotten back to you by now. I would give the dealership General Manager one last call, and tell him/her that if they don't help you, you're going to Nissan's Consumer Affairs. Don't get nasty. Don't threaten to sue (as soon as you open that can of worms, they will not communicate with you, in case a case does occur). Just state the facts, and politely tell them how much you love the car, but how unhappy you are that this problem can't be resolved.

    Dealerships are very carefully watched by Nissan, and if they don't hit their marks, Nissan can make life miserable for them. They do NOT want you to "got to corporate" (even if the guy laughs and says, "Go ahead"). My guess is that the General Manager will get some action in the service department for you.

    In cases such as this, where you are still not getting local satisfaction, elevate the problem (this works for ANY industry). In Nissan's case, I would contact Nissan Consumer Affairs at 800-647-7261. Have all your paperwork. Have a diary of when you experienced the problem and what was done about it. Get names of who you talked to and what they said to you and when. Have receipts. Have your story straight so you can step through the situation on a time-line. Be polite. Don't get nasty. Be sure to tell them that the problem came back after a balance/rotate. You might even suggest a new set of tires.You'd be surprised how things will get fixed for you. I'd guess they'd offer to pro-rate your current tires, so you pay a small percentage of the new tires, which, if was me, would seem reasonable.

    If you're not organized, and just complain in general, without giving specifics about the problem it will be difficult for the dealership to take you seriously, as much as they should. Keep your eye on the ball, and show them you have a problem that needs resolution, and that you're willing to work with them, and they'll be more reponsive. But again, if they don't respond. Call Nissan Corporate.

    Give it a shot, and let us know what happens!
  • mazda6dudemazda6dude Member Posts: 283
    Thanks hiwayman for the information. From the beginning, I knew that it was not a alignment or suspension problem, but a tire problem and the dealer couldn't figure that out. I thought they were smart. Oh well.

    What I did was, I went to a different dealership in town and talk to a technician and he said its most likely a tire problem. He said to make a appointment and bring it in. I have the service this coming up Saturday 3/15/08.

    Its been a very frustrating, confusing and more importantly, I have spent so much time on this problem. I am even thinking about trading or selling my car because its been such a hassle. I'll see what happens this Saturday and if the dealership cannot fix the problem, I just might sell the car and never buy a nissan again. I have never spent so much time trying to fix a problem on any of my previous cars. Lets see what happens and I'll let you know.
  • malttese33malttese33 Member Posts: 9
    Just past the 3000 mile mark on my NAH and I suppose it's about time I think about getting the first oil change.. Can someone tell me how much an oil change at the dealership cost? Should I go to the same dealer I got the car from or pretty much any Nissan will do? TIA!!
  • chaddmchaddm Member Posts: 1
    Hey Viperjoe,
    I have a G35 (that I love) that I'm thinking about trading for a NAH. I like that many of the G35's features are found in the Altima. Like you, I live in a state (Tennessee) far from where they are sold. Has the experience been good for you? Have you had any service issues living in Houston? Any info would be greatly appreciated. Thanks.
  • mazda6dudemazda6dude Member Posts: 283
    Hiwayman you were right on target! I took my NAH in for service for the tire problem. Explained my story to the technician and instantly he said my front 2 tires are bad. He said something about Nissan doesn't give warranty on the tires so I have talk to the tire company. Any advice on how I can get new tires? Any suggestions would help? I am thinking about just getting 4 new tires and hopefully I can get some money for the ones I have.
  • mazda6dudemazda6dude Member Posts: 283
    I want to take this moment to say thanks to all the altima hybrid owners on this forum for all you feedback, help, advice etc. I traded my altima hybrid in 2 weeks ago. Nissan of North America, the dealership were not able to help me with my tire problem. Their customer service was terrible. I filed a complaint with the tire company and they directed me to America's tire company. Had the tires rotated and balanced many times and there was something wrong with the car not the tires. I took a huge loss and got rid of the car. I have nothing against Nissan, but I will never be buying a Nissan again.
  • Kirstie_HKirstie_H Administrator Posts: 11,242
    A reporter hopes to speak with anyone who purchased or considered a hybrid vehicle in 2007. If this describes you and you care to share your story with a reporter, please respond to ctalati@edmunds.com with your daytime contact information and a few words about your experience no later than Friday, April 18, 2008.

    MODERATOR /ADMINISTRATOR
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  • occkingoccking Member Posts: 346
    I would share info on the two NAH's I purchased a few weeks ago, but the e mail address you gave is too long, won't work.
  • malttese33malttese33 Member Posts: 9
    Has anyone had the problem of a stinking smell after turning on the A/C? Here in NY I've finally had the chance to turn the A/C on but it has been pretty bad breathing in the air. I wonder if it's b/c the unit is new and the smell would eventually go away. Any thought?
  • karolpl7karolpl7 Member Posts: 40
    malttese33

    I'm in NYC myself, and yes, got a chance to use AC for the first time sine the weather got nice finally, but there's no smell at all; just nice cold air (unless you're right behind stinky truck burning oil). Might want to have it checked at the dealer.

    K
  • occkingoccking Member Posts: 346
    In Providence, RI area; have used the a/c a few times not, not odor that I am aware of. Actually, work great!
  • langjielangjie Member Posts: 250
    a lot of A/C's are like that.

    when you turn on the AC, the vents are cooled and if it gets more humid out, condensation will build up on your vent. the water causes there to be a stench.

    shouldn't be anything to worry about unless it keeps on occurring
  • malttese33malttese33 Member Posts: 9
    Thanks everyone for your input on my AC odor issue. I was afraid that I might have damaged the Ac system when I had the car parked w/ the AC on for half an hour (very embarrassing to say this but I actually took a nap in my car during lunch hour :blush: ) LOL.. and normally I would have just crack open the window but that day was especially hot and I turned the AC on for the very first time and kept it on while I slept.

    I'm happy to report that the smell previously mentioned has gradually lessened over the past few days so it probably was nothing serious. If this issue ever surfaces again I'll just have to bring it in to a Nissan shop to have it checked. But thanks to everyone who have responded to my SOS!! :)
  • fgrossm1fgrossm1 Member Posts: 3
    I also hod a bad odor from the AC unit. It occurred when you used the AC and then shut it off. It was really bad smelling and i was ready to take it to the dealer but it has gotten a bit better so i may wait and see if it clears up. On a different note has anyone had a problem where the car shifts to high gear forcing you to press the gas down to get the power to come back up? The dealer says they all shift that way.
  • emgremgr Member Posts: 109
    There are no gears...its a ECVT.
  • langjielangjie Member Posts: 250
    well the point of the CVT is to try to keep you in the lowest "gear" (ratio) as possible to save fuel. so yes, they all are like that, you'll get used to it
  • occkingoccking Member Posts: 346
    It is absolutely terrible!!!! The speakers work fine you can hear very clearly but no on can understand what I am saying. Part of the problem may be too much background noise in the vehicle, but I think there is more of a problem with the system. I have to keep switching off bluetooth and talking into phone directly (have blackberry 8830) but I travel a lot in NY State & don''t want to get nailed for using it.

    I spoke to dealer & they will check it out when I bring in for next oil change, but I sure hope it can improved, that perhaps I have a bad mike or something.

    Anyone else have any problems with this? Otherwise, I love the vehicle.
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