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Chevy Equinox Stereo, iPod, CD, Bluetooth, Sat, AUX, USB, DVD

ajt1ajt1 Posts: 3
I have a 2005 Nox LT (bought new in July 05) with the 6-CD player and steering wheel controls.
In October 05, the CD's jammed up (a sprocket popped out of the CD opening!) and I had it replaced via factory warranty.
My Nox is now less than 3 years old, and has 40K miles, and the CD player just jammed up again. I fear this will not be covered by warranty since I am past the 3 year/36K.
Anyone else experience the CD's jamming up or can shed light if the sound system warranty ends at 36K?


  • a918doa918do Posts: 9
    I bought my wife this same model new in 05 and since we have had to have the cd changer replaced twice for this same reason. The way that I understand the chevrolet policy, when they replace a part and it breaks again in the same manner then they are still responsible for the part. You might have to pay the labor but you should not have to pay for the part. :)
  • emanchenemanchen Posts: 5
    Yep, in addition to the multitude of problems I already have had with the nox, now the CD player will not take any CD's, I have to force one in and if I am lucky, it might play. I am extremely unhappy.
  • ajt1ajt1 Posts: 3
    I just got my out-of-warranty 6-CD player replaced FREE at a Chevy dealership. Contact the Chevy Customer Care center (see the back of the warranty booklet that comes with the car) and call or email them. Under certain circumstances, they will extend the warranty FREE, and the Chevy Care Representatives are a pleasure to deal with! :)
  • wallyuwlwallyuwl Posts: 166
    Some of you already know some of the 2010 1LT Nox vehicles that were supposed to have a USB port as part of the Vehicle Interface Package didn't come with it. So I'm trying to see if I can hook up a USB cord myself to the back of the radio unit.


    1) have any idea what the back of the unit looks like to know where the USB hook up is (assuming all the radio units are the same and it just wasn't hooked up in some of these 1LT vehicles)?

    2) know what is involved in getting the console/radio unit removed to get to the back? Does the dash have to be largely taken apart, or just removing some plastic trim pieces?

  • anyone installed headrest dvd? does seat back panel come off easy? was wiring easy? 2010 nox.
  • I have a 2010 Equinox LT2 with the USB port. I do not currently own a MP3 Player.

    What MP3 Player works best with this sytem in the Equinox, i.e., iPod Touch, Zune, Sandisk Sansa Fuze, Samsung P3?
  • I have a iPod Nano 5th generation ( the newest one), and it interfaces great with my 2010 NOX..........You can control it with the stering wheel control as well. I have not tried any other type of MP3. :)
  • From my experience I wouldn't try it as the process took the dealership 2 days to get it done correctly on my 2LT. The physical install was the least of the problems. They were able to get the port installed in about an hour. Replacing the accessory port in the console was quick but they then had to add some wiring from the console to the radio. What took longer was the programming. It didn't work that first day so I had to come back a week later to finally get that done correctly as the system refused to recognize the new port until the programming was straightened out. Apparently, this upgrade can only be made to certain types of sound systems so they will need to check out your existing radio protocol on your Nox before they can even consider an upgrade. If you have the correct system that can be upgraded they should do it for free if it should have come with the system. You may have to work with the local GM area rep to get the dealership to move on this. The first dealership I tried to get to do this wanted to charge me $250 the second did if for free after the GM rep got involved.
  • emcd13emcd13 Posts: 3
    Do you know where I can find out if my Nox was supposed to have the USB port or not? I have a 2LT (built sometime before late July/August 2009), so I'm pretty sure I am supposed to get the USB port, but there is not anything in the center console besides the auxiliary input jack. The sticker from my car says the USB port should have come standard, but it also has a Bluetooth package. Would there be any reason the Bluetooth package would cancel out the USB port?

    Can you take it to any dealer for the USB port to be added back in or do I need to take it to the dealer I bought it from?
  • runoxrunox Posts: 156
    Do you still have the original sticker ? Chances are you'll find a deduction of $75 for the missing USB port. Look to the last column of charges on the right. I think the installer was out for a month because there were a batch produced prior to July that had the USB included in a package, but not installed. My sticker gave a $75 credit for the missing port and the dealer wouldn't even consider installing it for that price. I bought mine Aug 1, 1 of his first three sales and his only sale with that port. He had no idea how to install it and obviously didn't want to burn time learning how.
  • emcd13emcd13 Posts: 3
    Yes, I do have the original sticker. Looks like the USB port is listed as one of the standard features. There's definitely no credit or deduction for $75 anywhere on the sticker, but maybe I need to find the actual invoice or call the dealership where I bought it (~150 miles away). I ended up buying it far away because it was one of the first few Equinoxes to make it to Texas. Tried calling a dealership closer to me today but they said I wasn't supposed to have the USB port (based on my VIN). I can't exactly figure out why the service dept. at that dealership would tell me I'm not supposed to have it, if I have it listed as a standard feature on the sticker, but maybe I already got the credit and I didn't even know it. Either way, it sounds like mine came from the same batch as yours!
  • runoxrunox Posts: 156
    well you're in luck since now you can go back to the (a) dealer, show the sticker with it included and where it is not installed. If you want it, Chevy would obligated to install it for free, or at least offer up a credit - not less than $75 since it wasn't installed. I'd work through a local dealer since one dealer is the same as the rest when it comes to warranty work and recalls.

    I bought mine about 100 miles away but went to a local dealer for a computer replacement recall
  • texana99texana99 Posts: 10
    I have a 2010 LTZ with the USB port. Since purchasing it about 6 months ago I have connected my IPhone with the USB port and have used the IPOD feature on the phone through the AUX input with no problem. Suddenly stopped connecting. Tried my daughter's IPOD and same thing - no connectivity, so it is not my phone settings. I can't find anything in the owners manual to address connectivity issues. Any suggestions before I take it to the dealer? Thanks!
  • crcjrc06crcjrc06 Posts: 1
    I bought the 2010 nox a few weeks ago, I tried to set up my bluetooth and it says in the dash when i try to config "not available" what am i doing wrong
  • gmcustsvcgmcustsvc Posts: 4,251
    Hello Crcjrc06,
    Here are the instructions to pair your phone with your vehicle. Pairing a Phone
    1. Press the CONFIG button.
    2. Select Phone Settings.
    3. Select Bluetooth.
    4. Select Pair Device (Phone).
    A four digit PIN number appears
    on the display.
    5. Start the pairing process on the
    cell phone that will be paired to
    the vehicle. Reference the cell
    phone manufacturer’s user guide
    for information on this process.
    Locate the device named
    “General Motors” in the list on
    the cell phone and follow the
    instructions on the cell phone to
    enter the four digit PIN number
    provided by the system.
    6. The system prompts for a name
    for the phone and confirms the
    name provided. This name is
    used to indicate which phone is
    7. The system responds with
    “ has been
    successfully paired” after the
    pairing process is complete.
    8. Repeat Steps 1 through 7 to pair
    additional phones.
    If for some reason this doesn't work properly for your phone, then I would go to the dealership and have them look at the problem. Thank you,
    Mariah GM Customer Service
  • lauridsdlauridsd Posts: 15
    Just picked up my 2010 Equinox 2LT FWD today, and by chance had received my new iPhone 4 last night.

    I was previously concerned that the USB port in the NOX wouldn't play nice with the iPhone's iPod functionality, as I have read about a few flaky issues here, but so far I am very happy. Plugging in the iPhone, the phone initially displays a warning about a potential incompatibility (Chevy apparently didn't fork out the cash to be Apple certified,) but the car stereo immediately starts playing the music from my iPhone, and displays the artist, track title, and length info on the radio display. The steering wheel controls seem to work fine. Advancing the track from the wheel works exactly as I would expect. (Note: shortly after I plugged in the iPhone the first time, I did experience what can only be described as a "failure." While the info was still displayed on the radio, the audio stopped working right and produced a screechy static sound that buried the expected audio. I unplugged it, and have not been able to reproduce it since, so I think/hope it may have been a physical connection issue.)

    My next concern was whether it would still play nice after I paired the bluetooth with the car to use the internal mic, etc. After pairing (which was straightforward, and simple,) I tested the connection and it was fine. Even plugged into the USB port, and playing music, triggering the use of the iPhone via bluetooth worked perfectly. Yeay!!

    So far, big kudos to Chevy! I am digging this setup! The next thing I need to determine is how well the iPhone charging works while connected to the USB. (I have read where folks have said it still drains the iPhone battery even though its on the USB, but I will be looking for that on my next decent length drive.)

  • lauridsdlauridsd Posts: 15

    I may have been a little hasty in my previous statement. After further review, I have replicated the static issue. It *seems* to occur after repeatedly using the steering wheel controls to change tracks on the iPhone when it is attached via USB.

    If I just connect it and let it play, I don't seem to have the problem. Even if I use the steering wheel controls sparsely, it does not seem to occur, but if I try to switch tracks repeatedly (more than two or three times,) something balks and the static occurs.

    Interestingly, when the static occurs, the car doesn't always know. Sometimes, it acts as if I paused the iPhone, (I assume because the connection itself is fubarred,) other times the radio display appears as if nothing is wrong...the track time keeps counting, but all I get is the static.

    Anyone else experienced this?
  • frco2frco2 Posts: 1
    I just connected my phone to new equinox, paired without problem, but when calling a number the phone does not ring, at least not for me to hear, calls do go thru, watched several videos on how to pair this model, all heard ringing, am I doing something wrong? thanks
  • csellkecsellke Posts: 1
    Hey guys! I just bought my equinox and connected my phone to the bluetooth. Very easy to follow. It worked great for about a week, connecting everytime i got in the car automatically-- it was great! However, it stopped connecting for some reason. The blue tooth symbol is on my phone but no longer on my cars screen. I see the device is still paired, but its not connecting.... any suggestions?
  • terexterex Posts: 26
    Two things. . .check the bluetooth setting on your phone. Mine (a Blackberry) allows me to select if bluetooth connection is automatic or if I have to approve each time. Make sure yours is automatic. Second, if that is not the issue. Check the phone manufacturer's website. . .you may need to refresh the phone's software. If that's the case, refresh the phone and start the bluetooth pairing process all over again.
  • rsjlawrsjlaw Posts: 2
    My blackberry works great via bluetooth - no problems dialing out or receiving calls. However, I just got Pandora on the phone (which streams fine to a bluetooth earpiece), but I cannot get the damn think to play through the car's radio. Anyone have any insight? The only info on the web for this app seems to be for cars with "GM Music Select", whatever that may be...
  • lauridsdlauridsd Posts: 15
    As I have previously reported, I am still having a problem with intermittent blaring static when my iPhone 4 is connected to my 2010 Equinox 2LT via the USB port and I am playing music from the iPhone's iPod app over the car stereo. The issue happens most often on initial connection. Whenever I get the static, I typically have to disconnect and re-connect the iPhone, sometimes several times in a row, before I can begin playing music again without further problems.

    The problem appears to be somewhat random, but a few factors *seem* to at least contribute to the issue:

    1. Connecting the iPhone with multiple apps running in "background mode".
    2. Connecting the phone without the iPod app running, or without the iPod app running in the foreground.
    3. Switching songs quickly and repeatedly using the steering wheel controls.
    4. Whether or not I wait to dismiss the error message until after the vehicle appears to be connected and has attempted to start playing music. (The error message, which occurs every time I connect the iPhone to the USB port: "THIS ACCESSORY IS NOT OPTIMIZED FOR THIS IPHONE, You may experience noise caused by cellular interference and a decrease in cellular signal strength.")

    Anecdotally, I seem to have the best success when I do the following:

    1. Cancel all other apps running in the background except the iPod app.
    2. Have the iPod app running, and in the foreground, with the play list or podcast loaded (or even already playing) to which I wish to listen, before I connect to the car's USB port.
    3. Physically connect the phone to the USB cable, and wait for the car to "recognize/connect to" the iPhone before I dismiss the error message.
    4. Wait at least five seconds after each track / podcast begins to play before using the steering wheel controls to skip to the next, repeat the existing, or replay the previous track.

    Any other NOX owners having this intermittent static issue when you connect your iPhone via USB? If so, what have you done?


  • lauridsdlauridsd Posts: 15
    I ashamed to say I have not yet tried using any streaming audio / video apps other than the iPod app to see if the audio from the phone will play over the car's speakers. Does anyone know which (if any) other applications on the iPhone will play audio successfully over the car stereo when connected via USB?

    Also, when connected via USB, I do not seem to have the full functionality of controls for the iPod app via the car's stereo controls. Specifically, I have not yet figured out how to switch between play lists, the full song list, and lists of podcasts or other iPod content. Is this possible via the car stereo controls?
  • I was having the same problem as the previous customer, but this solution does not suffice. After step number 2, the display says "not available", which is weird, because
    A. I know the car has bluetooth
    B. Whys is the option there anyway?
    Do I need to activate something first? What is the problem?
    Also after pressing the phone button on the steering wheel, the User Manual says you should expect the system to respond "ready", but nothing happens. If I press and hold, the dash says "call list empty" or something like that. I have been unable to pair any phones.
  • gmcustsvcgmcustsvc Posts: 4,251
    I would recommend making sure you phone works with the in vehicle bluetooth. Here is the web site to check: Since you are still having trouble I would recommend speaking with your dealership/sales person. They should be able to assist you in paring your phone. I apologize for any inconvenience. Please keep me updated on your progress with this issue.
    GM Customer Service
  • Thank you Christina, I'll be taking the car to the dealer this friday and whatever solution they find I'll post as soon as possible. I have an iPhone so I don't think there should be a problem pairing it. The problem is mainly that the menu options for bluetooth are unavailable, but the hardware is equipped.
  • Ok I got it... actually got it last week, but the issue was that a fuse was missing for some reason and the bloetooth device was not connected, so the settings would return a "not available" error. They hooked it up at the dealership.
    On another note, it case anyone else has a problem hearing a squezze noise from the rear/driver side suspension, it may have to do with a cable creating friction... I guess either a design mistake or perhaps particular to custom vehicles... they also insulated the cable at the dealership, so no more squeeze sound!
  • I am having the same issue with my 2010 LT. Did you ever figure out what the problem was? Any advice would be appreciated! Thanks!
  • I am having intermittent iPod connectivity with my 160gb iPod and both of my iPhone 4 phones. I am experimenting with the iPhones - my current tests are to close all of the open applications , including the iPod application, seems to be working. I have no thoughts about the 160gb iPod.
  • roho1roho1 Posts: 318
    I bought an new Apple ipod touch recently and it wouldn't sync with my new computer and I couldn't connect to my home wifi network. After 2 hours on the phone with Apple techs they gave up. I packed up the ipod and sent it back for a refund.
    So maybe it's not the vehicle it could be an issue with the Apple.
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