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General Motors Corporation PO Box 33170 Detroit MI 48232-5170, I have called the 800's and one person located in the Phillipines and another had no idea where GM Manfacturer is located for my car, even gave the vin #. Talk about sky rocketed blood pressure.
What does where the car was built have to do with Lemon Lawing a car?
Also, Lemon Laws are specific by state (where you bought the car).
And, only NEW cars are covered by a Lemon Law.
Don't know if this means anything, but just some general info.
Thanks for your help and advice so far.
My Lemon Law Claim # 718256378. I have not been able to enjoy my car since I bought it and now it seems since I have a problem and can even read my exact problems as outlined in GM publications.
Need help, Ed.
Although like I said earlier, after the service was performed on my car as outlined by the bulletin it is decidedly better, it still is not good. Definitely not what a $50k+ car should be like, or really any car for that matter. The transmission still has issues, mainly at low speeds and after/during downshifting. I am going to get back with the customer service person I worked with before and the dealer to see what can be done. I will keep all of you posted.
I can understand that you are very frustrated with the situation. I apologize but because you have a lemon law claim your concerns must be handled through their processes. They have or will assign an agent to your case and you will have to work with them to resolve the issue. Again, I apologize for any inconvenience this may have caused. Thank you,
Mariah GM Customer Service
I currently have attempted Lemon Law, had a rep. from GM come down to Deland Florida, while the GM tech was driving my car with the mechanic, the GM Rep very nicely told me, we (GM) are not going to buy back your car and this was while the Tech and Mechanic were test driving the car, then he said, of course when they return if a transmission is needed we will do what ever is necessary. When the Tech and Mechanic returned, of course, could not duplicate anything and we did make some "line pressure adjustments" why of course would they have done that, remember, they could not duplicate my problem. I need strenght in numbers to go to Florida Attorney General in person and get the results of all these transmission issues, or are we all wrong, for $59,5K I feel as though I have made a mistake. We need to get together in person in the office of someone who can make a difference, of course look at Toyota, they are helping all their problem vehicle owners while GM is pushing back all these transmission issues and saying, this is normal. No guys, this is "Bull". esharpe
Do you know of any new information and/or bulletins on this issue? I have a current case # 71-814153843 and had some service done as outlined by bulletin PIP4395E and at first I thought it helped BUT the transmission is still very bad. It is horrible/sloppy at low speeds and during downshifting. I am so frustrated by this and really embarrassed to let anyone ride in the car with me. People must think I am an idiot to spend $50k+ on a car that performs like this. Please, any assistance would be appreciated. I really need to get this fixed no matter what it takes.
Thanks,
Keith
I apologize that you are still having a concern with your vehicle. Have you taken the vehicle to another dealership for a second opinion? How long after the repairs did the problem reoccur? Did you tell the dealership that you are still experiencing the problem? I am familiar with the bulletin, but I cannot say for certain that it does apply to your vehicle because I am not a mechanic. What I can do is open another case for you and see if we can diagnose the problem. You can get my email by clicking on gmcustsvc, and please let me know if you would like another case to be set up for you. Thank you,
Mariah GM Customer Service
Do I have any of this right? Just wondering if the Camero could experience the same problems with the transmission that some current Corvettes have. Thanks.
2009 BMW 335i, 2003 Corvette cnv. (RIP 2001 Jaguar XK8 cnv and 1985 MB 380SE [the best of the lot])
I read corvette forums a lot and hear very little about problems.
Now there are a few instances like the poster after yours, but not a lot.
And, I'm not a tranny mechanic, but I think his tranny is going to have to be opened up for repair.