Is There Room in the Luxury Market for Hyundai?

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Comments

  • ergsumergsum Member Posts: 146
    Triumph TR3 Roadster with quite a few miles on the chassis, a bad paint job, a problem with fluid levels and temperamental performance. The engine could really sing when newer.
  • iluvmysephia1iluvmysephia1 Member Posts: 7,709
    now that's the kinda answer I was lookin' for! That girl is umm....temperamental and always...a free thinker. And she's definitely the kind of girl that needs her oil level topped off after pert-near every drive. :shades:

    2021 Kia Soul LX 6-speed stick

  • m4d_cowm4d_cow Member Posts: 1,491
    Uh, Amy Winehouse = temperamental, high maintenance, quirky...

    I say a Saab Viggen hatchback :P (Gremlin's a good one too though :shades: )
  • bobadbobad Member Posts: 1,587
    Ran across this while ago.

    Hyundai's 2nd Quarter Profits up 40%

    Their world market share rose 5% over the past year,,, "gaining global reputation for quality".

    There go the incentives. :cry:
  • houdini1houdini1 Member Posts: 8,356
    Someone on a Kia forum the other day said they looked at the new Kia Forte....and it had an additional dealer mark up sticker of $1500. :mad:

    2013 LX 570 2016 LS 460

  • backybacky Member Posts: 18,949
    New model, few available now, "gotta be first one on block to own one" buyers not satiated yet. Same old, same old. This too shall pass. Same thing happened (or dealers tried to make it happen) on 2006 Sonata, 2006 Azera, etc. Old trick. They catch a few buyers. That's why it's still done.
  • captain2captain2 Member Posts: 3,971
    There go the incentives
    precisely what must happen if Hyundai (or anybody else) is to find a place in the 'luxury' market.
    Except for possibly those American branded stalwarts of 'luxury' ;) , a luxury car is not usually sold because of how much it is discounted. Impressive though - imagine a Hyundai product being sold for what it is instead of what it costs.
  • bobadbobad Member Posts: 1,587
    Someone on a Kia forum the other day said they looked at the new Kia Forte....and it had an additional dealer mark up sticker of $1500.

    Do you know what's even more shocking? There's very little difference in the manufacturing cost of Toyota, Honda, and Hundai cars of a given size and trim level. Yet T&H sell for $3-6K more per unit, which is all profit.
  • iluvmysephia1iluvmysephia1 Member Posts: 7,709
    that $3-6K more for T&H are what a good reputation will earn ya. Hyundai's well on their way up to catching the Japanese even on reputation. Kia seems to be a few quality ticks behind but I sure love what Kia is building these days. I think my Korean carmaking buddies will survive this automotive firestorm just fine.

    2021 Kia Soul LX 6-speed stick

  • m4d_cowm4d_cow Member Posts: 1,491
    Hyundai needs to separate price disparities between Kia and Hyundai a bit further. So far the price differences have been very little.
    Let Kia be the downmarket player, focus on Hyundai brand to challenge HonToy...
  • captain2captain2 Member Posts: 3,971
    Hyundai needs to separate price disparities between Kia and Hyundai a bit further
    agreed, let Hyundai be the brand where MSRP means something and Kia be the one where it doesn't - even if there is limited product differences. A 'Hyundai' branded product line competitive to the J3 is certainly in the cards if Hyundai can continue improve its still somewhat tarnished rep. Competing as a mfgr. of something construed as a 'luxury' brand though is something altogether different, don't you think?
  • m4d_cowm4d_cow Member Posts: 1,491
    Outside America, it may not matter. But in US yeah I agree. Like it or not the market rules, and the market demands a specific luxo brand. So I believe we're most likely to see a new luxury brand from Hyundai somewhere in the future.
  • fintailfintail Member Posts: 58,500
    Where outside of America will it not matter?

    Euros are as brand-conscious as Americans, and the Chinese can be pretty ostentatious too.

    A new brand will eventually be a necessity.
  • captain2captain2 Member Posts: 3,971
    I don't see anything wrong with 'Genesis' as that 'luxo' brand, good marketable and even classy name - although you have to wonder whether or or not they already ruined it with those 'you never guess who makes it' ads. In any case, some new glittery dealerships, some unHyundai-like levels of customer service, and also, of course, some upscale prices to go with those upscale dealers. The product side of the equation seems the least of problems.
  • captain2captain2 Member Posts: 3,971
    is it not true that the Hyundai brandname doesn't carry nearly the baggage outside the States? :confuse:
  • fintailfintail Member Posts: 58,500
    I don't know if the baggage is any different, from what I have seen in Europe anyway. They too had some iffy early cars, have a wider lineup of more competent modern cars, but have had the same experience, good or bad. I don't have any experience in less developed regions.
  • bobadbobad Member Posts: 1,587
    don't see anything wrong with 'Genesis' as that 'luxo' brand, good marketable and even classy name - although you have to wonder whether or or not they already ruined it with those 'you never guess who makes it' ads.

    I disagree with the entire premise. Hyundai has nothing to hide or be ashamed of. Their cars have been very reliable and solid since 2006. Toyota had something to hide when they spun off the Lexus brand. They were having problems with a foreign sounding name, and living down those tiny little rust buckets they built. Both the Asian names and smaller cars have long been accepted, and Hyundai has been building large cars for years.
  • m4d_cowm4d_cow Member Posts: 1,491
    Capt: that's exactly what I wrote earlier in this thread. The Genesis brand sounds classy and fitting compared to the previously rumored "Equus )sp?)" :P

    Bobad: I understand, but yours is but one man's opinion. Americans are too brand concious and if Hyundai wishes to capture them into the brand they need a new brand, like they say "When in Rome do as the Romans do".

    Fin, Europeans from what I see aren't brand concious at all. They still highly remark MB even though so many of them are used for taxi fleets and police cars. Even though diesels had the bad reputation of smoke-machines, they still love diesels. They're highly critical, yes, and have high expectations, they can even be easily disappointed by their own brands.
    Toyota sells a lot of Crowns and Harriers (Lexus RX in US) in Asia, the same goes to Nissan Fuga (infiniti M). If Asians are that superficial there's no way those cars would've sold so well. In contrast, Lexus brand wasn't even popular in Asia except in HongKong.
  • fintailfintail Member Posts: 58,500
    Europeans are brand conscious in that they retain brand loyalty and old traditions, like you mention with MB. Even with lowline and problematic models, they continue to be loved, just as VWs are still embraced. Diesels are embraced for practical reasons - people can deal with tradeoffs for cheaper running costs. Lexus remains a nonentity in Europe, no matter their quality or reliability. Big French cars are almost never accepted. Players in certain market segments must come from certain brands or regions, or they stand a low chance of success. This has been the case for generations.

    European makes are also huge status symbols in Asia, no matter they might require more work than a local make, and cost much more. Asian consumers are no less superficial than anyone else, and that market too has its preferences. Those cars you mention have status in their model name and market position.

    The US market is probably the most openminded of all...and that still won't make some entrants have an easier time. I will agree that Genesis is not a bad choice for a brand name - better than Equus. I suspect double "u" words aren't naturally suited for car names.
  • bobadbobad Member Posts: 1,587
    Americans are too brand concious and if Hyundai wishes to capture them into the brand they need a new brand, like they say "When in Rome do as the Romans do".

    That was true in the 80's, but that was a long time ago. Things have changed. People accept and trust Asian names, thanks to Honda and Toyota. People accepted long ago that the makers of dinky little cars can also make large, reliable, elegant cars. Hyundai would be very smart to upgrade their products and dealers, and not do the 1980's thing. The prestige market is just too small, and too meaningless in the grand scheme of things to spend billions spinning off a new division. The Genesis can sell a lot of Sonatas and Azeras if Hyundai plays their cards right.
  • captain2captain2 Member Posts: 3,971
    Their cars have been very reliable and solid since 2006. Toyota had something to hide when they spun off the Lexus brand. They were having problems with a foreign sounding name
    I think you are way way off base her - first consumers have a lot longer memory than a lousy 4 years (your number) of making arguably better cars will remedy. Hyundai, perhaps unfairly, is still identified as a manufacturer of 'cheap' Excel like cars. Products like the Excel (there were others) of the middle late 80s and into the 90s are indeed something to be ashamed of. Hyundai continues to live products like this down today, every time they find themselves selling cars at a severely discounted price, and/or with lengthy warranties. Will this change, it should, but it will take a lot more than 4 years, regardless of how much better you think their products have gotten in that short period of a time.
    Secondly Toyota back in the middle late 80s was perceived as (and still is perceived as ) a premium brand - a good part of the reason that the LS was such a smashing success was because it was identified as a Toyota product. And Toyota wasn't the only one, Honda had earned a similar reputation and successfully, of course, introduced Acura a few years earlier than Toyota did Lexus. Any problems they had with 'a foreign sounding name' were addressed 10-15 years (not 4 years) earlier than that with the relative quality of their products - well back into the 70s.
  • captain2captain2 Member Posts: 3,971
    People accept and trust Asian names, thanks to Honda and Toyota.
    I think there is a very definite perception that a 'Japanese' car is better built/less troublesome than most others, an opinion I don't believe you find very often with 'Korean' cars specifically.
    But, if you mean that the consumer is less likely to dismiss the 'foreign' Asian product simply for what it is - I agree. It will be interesting though, to see what happens to the industry price leaders with the upcoming invasions from India and China - they will have to sell quality over price, much like the J3 have been doing for a number of years now.
  • lemkolemko Member Posts: 15,261
    I heard Hong Kong has more Rolls-Royces on the streets than anywhere else.
  • fintailfintail Member Posts: 58,500
    An old friend of mine lived in HK for many years, and would send me photos of random street scenes at my request. RRs were not uncommon, I remember one shot of a Corniche convertible broken down, hood up, blocking a lane of traffic. Lots of MB W126 too.
  • captain2captain2 Member Posts: 3,971
    Lots of MB W126 too
    been there (HK) as well, and yes a lot of RRs and MBs - as taxicabs. As it relates to this topic - all goes to show that what is or is not 'luxury' has a lot to do with perceptions and often less to do with the vehicles themselves.. Hyundai might indeed have the 'right' vehicles in things like the Gen sedan and\/or the Equus, but still be a long long way from any common acceptance of 'luxury'.
    To once again bring up that often cited example, VW found no acceptance as a luxury mfgr. even though its entrant, the Phaeton, actually outluxed many vehicles that generally defined the term.
  • bobadbobad Member Posts: 1,587
    YOUR lack of acceptance, YOUR long memory, and YOUR opinion. Not everyone's! Some (probably most) people don't really care about such things as pedigree as long as the car is of high quality. In this "what have you done for me lately" world, they really don't give a hoot about quality 10 years ago, or even 5.

    You completely and repeatedly ignore the fact that Toyota and Honda have paved the way for Hyundai. They created a template for success, and gave it to the world on a silver platter. All Hyundai has to do is keep following it. You may not like it, and it may not be fair, but it doesn't change the fact that Hyundai is making very good cars.
  • m4d_cowm4d_cow Member Posts: 1,491
    Then at the same time you can't deny that Hyundai needs a new brand for it's luxury division.
  • ateixeiraateixeira Member Posts: 72,587
    Probably, but it would cost a bunch.

    In a way, they're probably happy to have all this controversy, luxury car buyers talking about their cars.

    If it were a new luxury brand, and lost a bunch of comparos to similarly priced (or close) German and Japanese luxury cars, noone would be talking.

    I say similarly priced because it would cost a bunch to launch a whole new brand, eroding the value equation.

    At a bargain price, reviews are shocked at how competent the car actually is, hence the controversy, and all the hype surrounding it. JDP says it was a flawless new vehicle launch.
  • bobadbobad Member Posts: 1,587
    Then at the same time you can't deny that Hyundai needs a new brand for it's luxury division

    Deny? Is that a pejorative? I thought we were friends here? ;)

    All seriousness aside, I'm not denying anything. I'm making a statement that it would be foolish, expensive, and deceitful for Hyundai to do the tired old 80's thing. It makes no sense after the mid 90's. It especially makes no sense for Hyundai, because they have already released 3 or 4 luxury/upscale vehicles. Apparently Hyundai agrees with me. Their reputation and sales are going up, so who can argue?

    Frankly, I think it's condescending to change the name of a Toyota to Lexus (or whatever). Do they really think people can't read? Do they really think people would rather pay extra to cover advertising and dealership costs for what amounts to the same car? Who is to say if the badge was "Toyota Lexus" that it wouldn't have sold the same number of cars?
  • ateixeiraateixeira Member Posts: 72,587
    I dunno, for Lexus it worked. I do think plenty of people are buying the badge.

    Infiniti, not so much...
  • bobadbobad Member Posts: 1,587
    I dunno, for Lexus it worked. I do think plenty of people are buying the badge.

    If Toyota wouldn't have spun off a division, I think the Lexus would still have sold the same number of cars. That's because it's a great car. The cream always rises to the top. The new Hyundai's are fine, and people are catching on quick as they always do. Why go through an immense, expensive and risky marketing exercise to deceive people?
  • fintailfintail Member Posts: 58,500
    Heck, back in the day an Acura could have an engine with an "H" on it, and it didn't hurt their sales. Badges can have value. People can and will pay extra.
  • captain2captain2 Member Posts: 3,971
    If Toyota wouldn't have spun off a division, I think the Lexus would still have sold the same number of cars
    I don't believe that for a minute - the Lexus dealer and those grandiose dealerships that were built at the time also redefined what the 'luxury' dealer should be at the time so much so that they forced those nasty Germans into some upgrades they probably would not have done otherwise. Part of the whole Lexus mystique, then and now, is the dealer experience before and after the sale.
    So if Hyundai is following on a road paved by Toyota and Honda as you say then why don't they get on it! Meaning a new Genesis brandname and new Genesis dealers unrelated to those bargain basement Hyundai dealers? It seems to me that they are doing everything they can to make sure the Genesis fails! Would be a shame, wouldn't it?
  • bobadbobad Member Posts: 1,587
    Meaning a new Genesis brandname and new Genesis dealers unrelated to those bargain basement Hyundai dealers? It seems to me that they are doing everything they can to make sure the Genesis fails! Would be a shame, wouldn't it?

    You would be utterly delighted if Hyundai failed, wouldn't you?

    What dog do you have in this hunt, anyway? I KNOW you're not in the least interested in a Hyundai. So why are you here? To defend your precious Toyota's honor, or just to troll and agitate the rest of us who are genuinely interested in the Genesis?

    You better be good. If you don't, I think when you die, Satan will make you drive a Hyundai for all eternity. And not a cushy, climate controlled Genesis either! :D
  • british_roverbritish_rover Member Posts: 8,502
    The plan was to start a whole new brand with Genesis but right now the timing is not right. They can't ask struggling dealers to throw millions of dollars into building brand new mausoleums for a brand new Genesis brand.

    I see Hyundai in the next couple of years first setting up separate showrooms attached to current Hyundai campuses for the Genesis brand. Kind of like what BMW did with MINI.
  • fintailfintail Member Posts: 58,500
    Is this a thread where only positive comments about anything Hyundai can be aired?

    Reminds me of the complaints seen on general GM threads when someone dared to give criticism to the home team...
  • m4d_cowm4d_cow Member Posts: 1,491
    Frankly, I think it's condescending to change the name of a Toyota to Lexus (or whatever). Do they really think people can't read? Do they really think people would rather pay extra to cover advertising and dealership costs for what amounts to the same car? Who is to say if the badge was "Toyota Lexus" that it wouldn't have sold the same number of cars?

    Bobad, this is a good point, and I agree. It's a sad truth though that Americans are still that brand concious. Like you said, we're not stupid, we can read and we can see under the badge. Problem is, the majority of the American public so far choose to ignore this reality (don't get me wrong, they're aware) in the name of image. Otherwise there's no way Lexus would've sold so many ES when it's not much more than a souped up Camry. Superficial, I dare say.

    If you've been in asian countries for a while you'll see lexus RX roaming everywhere under the name Toyota Harrier, an example of just how superficial American market is.

    Or when Toy introduced the Lexus brand in Japan, leading asian media to:
    1. (instead of applauding) question why does Toy need to have this brand in homemarket Japan?
    2. Reach assumption that this step was tied to Toyota's falling reputation in Asia.
    See the difference with Americans?
  • captain2captain2 Member Posts: 3,971
    You would be utterly delighted if Hyundai failed, wouldn't you?
    you really don't read my posts, do you? As I have said often, the Genesis is a viable choice in the near lux large sedan category and a decent effort on Hyundai's part to improve its rep. My comments have always been around discussing what that rep actually is, and how it might effect how Hyundai has chosen to market the car. Without a doubt - if the Genesis does fail, it would be the loss of a good choice for all of us.
    However, if all you can handle is 'warm and fuzzies' about a certain Korean car manufacturer then you need to ignore anything I say. Shouldn't be too difficult... ;)

    PS If I am destined for Hades, then I think Satan's car of choice would be something like a late 80s Excel, the mid 90s Scoupe, and/or that signature Hyundai of all time, the Iguana - all cars that you seem to think that the carbuyers should forget - based on some perceived massive improvement in the last 3 or 4 years or so.. Yes, my memory (and I think a lot of others) is longer than 3 years!
  • captain2captain2 Member Posts: 3,971
    an example of just how superficial American market is.
    yes it is, and the primary reason why there ultimately can not be any room for Hyundai in the 'luxury' market - not with baggage associated with that particular brand name.
  • fintailfintail Member Posts: 58,500
    I'd think the most superficial market of all would be where "designers" for substandard firms shamelessly and usually unethically copy design themes from higher end products of established credible manufacturers, trying to polish something, if you know what I mean.

    I could see a valid correlation between a late Lexus launch in Japan, and falling Toyota reputation. If the name had been launched there in 1990, maybe not. The name was introduced to Europe long ago, and it still isn't embraced there...no lack of brand consciousness on the continent, rather just a product seen as dull.

    No market isn't "brand conscious". People who spend more want some kind of differentiation.
  • bobadbobad Member Posts: 1,587
    Would be a shame, wouldn't it?

    Hyundai will challenge Toyota in sales some day, maybe sooner than you think. Would be a shame, wouldn't it?
  • captain2captain2 Member Posts: 3,971
    Would be a shame, wouldn't it
    no it wouldn't - if Hyundai does such a thing they will have earned it with products that deserve it!
    Hyundai is doing relatively well right now but on the horizon we have the mfgrs from China and India which are sure to blow away the Koreans in terms of price/value. Hyundai will eventually be forced to compete, much like the Japanese do, primarily on the basis of product quality (as opposed to price). Don't know which will come first - Hyundai picking up market share because their products do match Japan's perceived quality at a better price OR they start to lose market share because they are priced too high - a contradiction if there ever was one...
  • ateixeiraateixeira Member Posts: 72,587
    If Toyota wouldn't have spun off a division, I think the Lexus would still have sold the same number of cars. That's because it's a great car. The cream always rises to the top

    Surely you're thinking of the LS.

    But dig a little deeper - could they really sell an ES right next to a Camry for a lot more money without the fancy showrooms and Lexus service? Buyers can be very shallow, badge snobs. My wife has an aunt that calls her car "The Lexus" and seems to raise her nose up in the air, expected me to ooh and aah about it. It's rather comical - we're talking about an ES330. Whoop-de-doo.

    I don't think so.

    The Genesis isn't a dressed up clone, so that sort of doesn't apply in this case.
  • bobadbobad Member Posts: 1,587
    Yea, the LS. I think your Aunt is typical of probably 30% of owners. I think 66% of them are very savvy to the sneaky marketing games they play.

    The LS is a fantastic car, no way it can miss. No matter what badge it wears, if you drive it, you immediately know it's a great car.

    Same with Genesis. Many people that drive the car are blown away, and get an impulse to buy it.

    The most important thing for Hyundai to do now is clean up their dealerships. People that spend $40K want premium service, and really do deserve it. Should they improve only their Genesis service and ignore the rest of the line? No! If they give Sonata owners excellent service, they won't have any qualms about trading up on a Genesis.

    Alas, I think dealers are getting out of the service business. That's because cars are traded in at at 4 years, and they need practically no service within that time. The used car buyers are the ones that use service, and the dealers feel little loyalty to used car buyers.
  • ateixeiraateixeira Member Posts: 72,587
    I agree they need to spruce up dealers. Genesis owners don't want to feel like they're slummin' with kids driving beaters.
  • bobadbobad Member Posts: 1,587
    Right. If they're going to mix the Genesis and the Kia, they need to give the Kia owners premium service, not the other way around. People love great service, become loyal, and will spread the word.
  • captain2captain2 Member Posts: 3,971
    Genesis owners don't want to feel like they're slummin' with kids driving beaters.
    And they don't want to shop at the same place either. A 'luxury' car dealer selling $10k+ Accents is a contradiction in terms
  • lemkolemko Member Posts: 15,261
    Shoot, I think Toyota's own Avalon is a nicer car than the Lexus ES330.
  • captain2captain2 Member Posts: 3,971
    Alas, I think dealers are getting out of the service business
    well if they do then they will lose a good portion of any money they make. They barely make enough money selling cars new to be able to pay your salesman a lousy $100/car and still have enough to cover the light bill. And this would be why they 'give away' things like oil changes so they can get your car in their grimey little hands to find anything they 'need' to fix - warranty or not!
    Besides which, older cars don't tend to go back to dealer service depts. anyway - too expensive and usually the better and more trustworthy mechanics are independents, in any case..
  • captain2captain2 Member Posts: 3,971
    My wife has an aunt that calls her car "The Lexus" and seems to raise her nose up in the air
    when your wife's aunt calls her car 'the Hyundai' and expects that same sort of recognition she apparently does with 'the Lexus' - THAT is when we will know that Hyundai has found a place in the luxury market.
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