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Comments
Who did you address your letter to? The President and CEO for Nissan Motor Corp is out of Japan. Did you send something there or to Tennessee? Thanks for any info. Letter is almost out the door.
Kathy
Contact your States BBB, AG, Consumer Afffairs Hotline, anyone who will listen. I would even contact your congressional delegation. Anyone who will make life uncomfortable for Nissan.
They need to know that their behavior is inexcusable and will not be tolerated!
Good luck!
The Secret Warranty
I guess they have a "CUSTOMER DON'T CARE" Dept. Well. I'm Done, Finito,See ya. AND IF YOU'RE SMART, WITH THE STILL LOW INTEREST RATES, GET ANOTHER CAR AND SCREW NISSAN. GOOD LUCK.
Nissan wouldnt assist me in any payments because I wasnt a "loyal" enough customer. I didnt get every single oil change at Nissan although I got a few..and new tires and brakes at dealership, and a new fuel pump that I had to pay out of pocket for at 50,000. Oh yeah, I already complained about that one ( :
Anyway, a few months back, I kept receiving these unwanted text messages about how I should rush into Nissan for a great deal on a trade in BECAUSE I AM SUCH A LOYAL CUSTOMER. Oh, am I loyal customer now that I dumped almost $10,000 on my 2005 pathfinder..after paying for it BRAND NEW from a NISSAN DEALERSHIP.
Its disgusting who is running the show at Nissan and they will end up paying in the long run. They wont get away with it, the crooked and con artists can only survive for so long in big business. This is a definitely a huge unethical corporate doing.
Good luck everyone! I should write to someone to maybe even get the little $500 I paid for the fuel pump replacement, a recall was issued but guess what, my VIN wasnt included for some unknown reason so sorry me again..
Oh, and has anyone had paint problems yet? My paint is peeling on my 2005 pathfinder, on the tip of the hood, side of the wheels and up the sides of the windshield.
GARBAGE!
Financing is at an all time low. Do yourself a favor trade the Lemon in for a "sweet piece of fruit." AND, PUT AN END TO YOUR MISERY. By the way, I don't make a dime for praising the Santa Fe.
If you get the GPS you sacrifice the 6 CD CHANGER AUDIO SYSTEM FOR 1 CD changer. If you have them install an aftermarket GPS, you still lose the 6CD Changer and you don't have a rear camera. If you want a rear camera, have to give up the Trans link garage door opener because aftermarket camera goes thru the rearview mirror. Bottom line, screw the GPS. If I want one, I'll get a portable.
If you go for a lesser model like the SE, naturally you'll pay less, but may wind up close if you want a lot of add-ons.( See the Brocure at a dealer).
One other thing. The Santa Fe's come with Bridgestone Dueler tires. I had these on my 1998 Nissan and almost got killed in wet weather. They have as much traction as marbles. They have a terrible rating in rain or snow. OK on dry pavement. So if you live in the desert you're alright. I took em off my 1998 and got Dunlop's at the suggestion of someone on the WEB. They were great. Will talk to the Dealer tomorrow (July 5th) about swapping them for other brand. If not, I'll try to trade them, with some $$, to my tire guy and pick up the Dunlop's or Michelin's. In any event, they're gone ASAP.
Hope I didn't confuse you too much. If I were you, I'd bite the bullet. New problems will surface on The Pathfinder as you go along. And they won't give a damn.I'm so glad I'm thru with Nissan. NEVER AGAIN!! Good Luck.
$2,200-$3,000 a fix allnew parts. :sick:
Thanks!
When another problem emerged last month and I contacted Nissan Corp., the rep said,"we helped you with one problem,. That's it. So I gave her some choice words, got off the phone,went car shopping and traded The Pathfinder in for a Hyundai Santa Fe LTD. Screw Nissan. Never again. If you're smart and your Pathfinder is Driveable, trade the damn thing in and forget about it. My buddy who works in the auto industry said that Nissan has the worst customer relations reputation. Why kick a dead horse?
Admin du journey gave me the same line of crap that they are unwilling to fix this issue as I am over the warranty.
As I wrote my letter to Nissan I calculated that i have paid almost 45% of the amount I paid for this Pathifinder in repair bills. Never in my life owning car have I had to replace drive shafts or a transmission especially on a car under 90k miles. I cannot believe that Nissan finds this acceptable in it's products.
Nissan is pathetic and cowardly and this is especially true of it's senior management who are worthless. Just like my 2005 Pathfinder.
I grew up with Nissans. I have owned four of them. My brother has owned four of them. When I mentioned this to Nissan over the phone the regional manager asked for VIN numbers of the vehicles. (as if i was lying) I thought that was odd but gave them the information. Then they want a copy of the bill to replace the transmission and radiator. I provided this as well. I started thinking maybe they are taking this seriously.... Stupid me!
After all of that they are still refusing to pay. Why?????????? Why ask for all of that information? I guess they were just messing with me?
I am so damn mad at this wothless company. I am going to unload this piece of crap as soon as possible and I am never buying another Nissan again. I doubt anyone I know will either.
I used to go on and on about how great Nissan was. I bought the Tshirts and the stupid junk with the logo on it. Anyone that knows me knows how much i loved that company. I feel stupid now.
I love the quote that someone else left on this blog..."I wish Nissan would stand behind their vehicles... because I would back up and run them over."
Also there is a large storage compartment under the floor mat in the rear. Put in a tool case, Campbell Hausfeld tire inflator (which is terrific: 12 volt Tire Inflator with Safety LightItem Number: RP320000AV) Pancho etc.
Good luck. Don't let the B-----ds get to you anymore. Get even.
I've heard that Nissan went with a new vendor in 05 and that the parts are "defective" yet they WON'T stand behind their product. I've had 3 Nissans in the past 10 years, bought one for my mom and took 8 or 9 friends to buy one, most recently last month. NEVER again!
I'm now looking for a cheap used car to get back and forth until I get my POS back so I can trade both for another make!!! :mad:
How can we beat down this corporation? They are obviously very foul and crooked corporate hogs who need to be split into two. They are being beyond unethical.
I cant even see how this is ethical or legal, they are getting away with it because not one person wants to rip through the laws and find a loop hole to beat them. I am pretty sure there is a law out there to protect us.
Apparently highway safety does the analysis for recall, not Nissan...they suggest the recall. So maybe if we are calling Highway safety and complaining that our cars downshifted or stalled out...or did some crazy shift while traveling 50 mph..it could pass for a recall.
This is absolutely beyond corrupt and todays time, they just cannot win. Remember, all of those big wigs that thrive for a long time usually in the end get caught because they become so crooked and lost in it..they usually end up behind bars. There is someone sitting at a big shiny table who thinks this is funny. .. but chances are that sick individual will fail sooner than later at his/her own disgusting game.
Look up the number on highway safety site and call the number rather than filing online...
"---Report Your Safety Complaint
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Your complaint information will be entered into NHTSA-ODI's vehicle owner's complaint database and used with other complaints to determine if a safety-related defect trend exists. More...
If a safety-related defect exists in a motor vehicle or item of motor vehicle equipment, the manufacturer must provide a remedy at no cost to the owner. Your complaint is the first step in the process.
We do not have to receive a specific number of complaints before we look into a problem. We gather all available information on a problem."
Personal experience:
Federal Highway Safety opened a file for both my fuel pump and for the transmission. He provided my states ATTORNEY GENERALS NUMBER which I am to call and tell them I opened a case (using my confirmation number) and they will assist in getting the money back.
In the meantime, the Highway Safety forwards the defect complaints and engineers review the complaints (the more, the merrier!!!!!) and then decide to push Nissan to open a Federal recall. There are manufacture recalls and there are federal recalls.
SO PLEASE PLEASE PLEASE CALL AND OPEN A CLAIM WITH THEM!!
I was connected in 2 seconds, no waiting. They are open from 8 am- 8pm eastern time....and he was so very helpful..and didnt stand up for Nissan...just informed me of the process.
So please, we can get this mess settled and have them refund or pay for it!!
And yes, we must be telling them how we have to literally downshift the car (I downshifted to 4th) to prevent the skipping..and sometimes wouldnt accelerate to avoid fear it was going to drop out of my car. It is a safety issue, ABSOLUTELY AND A MAJOR MAJOR MAJOR MAJOR MAJOR DEFECT!!! And NHTSA also investigates the defect portion, that is also their responsibility. Ok santonio, ensure you call your attorney general too to assist in this. They must know also what is going on with consumers, its their responsibility as well to protect "their" consumers out there.
We need to KEEP PUSHING AND PUSHING AND PUSHING!!!!
BTW...It's been suggested I invest in a cheap ued car while waiting to et my Pathfinder back as it would likely be less expensive than continuing to rent the economy car that's costing me well over 1k per month! :mad:
Thankfully the local dealer in New Hampshire were the ones who gave a crap in this whole thing.
Thank you Honda Barn for working with me to get out from my P.O.S. Pathfinder and in to a new Honda Pilot.
In will continue for a while to Twitter to Nissan about how much I love my Honda and how much Nissan continues to suck. they still cost me money in trade in, rental cars, and repairs that should have never been necessary.