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Mazda CX-9 Problems



  • cericceric Posts: 1,092
    If my tone sounded impolite, my apology for it.

    Just thought that if we cannot trust a data base owned by the fed, which site can we really trust?!
    Cheers, :)
  • doggrandmadoggrandma IowaPosts: 144
    Oh, no, not at all. I did not think you were being unkind. I just wanted to post the site (once I remembered it), in case someone wanted to look it up for themselves.
  • bmk007bmk007 Posts: 27
    We went to start our CX-9 this morning, and it appears to be "locked" in the steering column. The ignition won't turn. The battery is fine. I tried the manual key inside the smart key and that doesn't work. We've tried everything.

    Any suggestions?

  • cericceric Posts: 1,092
    edited March 2010
    Is the yellow Key-shape light flashing when you get in the CX9?
    If not,
    check the battery in the SmartKey.
    You can find a new one at RadioShack or Frys.
  • kucker64kucker64 Posts: 2
    Possible SIMPLE solution (Most likely not the issue).

    But make sure you:
    - have the car in park
    - depress the break
    - cut the wheel hard in both directions while trying to turn key to pre-ignition point.

    This would only help if was just an issue w/ the steering wheel locking up.
  • In our Mazda CX9 2010 (purchased 12/24/2009) we have a problem with my wife's cell phone charger getting stuck in the AUX power outlet between the front seats.

    We have plugged in several different chargers before in the past few months with no issue. However, this weekend her phone charger went in but it cannot be pulled out- no matter how hard I have tried (without causing damage). It also will not rotate.It is truely stuck.

    The Mazda delearship folks say they have had this issue with 4 other customers. They are working with Mazda to report and resolve this. They tell us that they need to order a part (presumably a new outlet) and that when it comes in they will fix the issue under warrentee.

    There is also another post where another person said they had the same issue with their dash power outlet. So this issue may be a problem with both the dash and between-the-seats aux outlet.

    Besides this issue, we experienced a leaking sunroof (moon roof) which they fixed under warrentee.

    We LOVE the car! Looks nice. Drives beautifully. Very comfortable, smooth. In just over 2 months we have but 4,000+ miles on it.
  • tomhaetomhae Posts: 2
    I have an 08 CX-9. This morning when we unlocked the car with the keyless entry, the front two windows rolled themselves all the way down! This is the only time we have observed this, but being rainy season and for obvious security reasons, we are a little concerned. I did a google search for the issue, but did not find anything. Has anybody else had this problem? We have also had the phantom blower activation as described in post #229, but we have not replaced the faulty relay's yet. I'm thinking it is probably going to be related. Aside from these two issues, the CX-9 has been great, and we would buy another one. :) Just the right amount of space, power, and options.
  • mcareatmcareat Posts: 1
    I am having the same problem, glad to hear I am not the only one.
  • cericceric Posts: 1,092
    I would change the relay ASAP.
    A faulty relay can play all kinds of tricks on you.

    CX9 windows can be rolled down if you continue to press the unlock button (after the first press?). Anyway, your fob may not be at fault (or maybe), but fix the relay first. It is only a few dollars each.
  • tomhaetomhae Posts: 2
    Wow thanks! We had no idea the keyless entry could roll down the windows like that! My wife must have been holding the button down without realizing it. Well, one mystery solved.
    Still love our CX-9!
  • vg33e powervg33e power Posts: 314
    You can also roll them down by inserting the key into the driver's door handle and unlocking your CX-9 and holding it in that position for a second or so, and you can roll them up by locking it and holding it in that position as well. Just an FYI
  • asp09asp09 Posts: 1
    I am so frustrated! I loved my Mazda 09 CX9 up until months ago when I noticed a rhythmic rubbing noise when in park....especially at stop signs, stop lights, basically when the car is on and in park or in drive with the foot on the brake (where it is even louder). I can even hear on a loud rainy day. The other day I was next to a loud truck and I was still able to hear the consisten noise...around and around. I was told after several attempts to have it fixed it might be the intake manifold after Mazda's regional engineer came to check it out. Since it's not a mechanical issue I don't know how much more Mazda will do to help. We are in duscussion as to what to do next. I used to have a 2007 CX9 that I leased and I loved it so much that when the lease was up we bought the 2009 CX9. I could have been a sales person for Mazda as I was so excited describing how much I loved my car when strangers or friends would ask me about it. Now this noise is driving me nuts. It's like sleeping in quiet neighborhood and waking up in the city. It wasn't there before so obviously something is going on. I was told it may be normal haromonic noise but a mechanic friend of mine got in the car and the first thing he commented on was what a loud car it was. If it were a normal harmonic noise why did it just recently start happening? He did hear the noise and can't believe it would be an intake manifold. Mazda replaced one off a 2010 car on the lot but there is no difference. My mechanic friend says it's probably in the engine. Do I push for the engine to be replaced? If this rotational rubbing noise wasn't so annoying I would be 100% satisfied with the car. Help?????
  • cericceric Posts: 1,092
    Insist on getting it fixed.
    It is under warranty. You have all the rights.

    That said, it could be many many reasons for the noises.
    I doubt it is that hard to pin down if it even happens in idle.

    My guess could be the timing chain rubbing. Misaligned timing chain could create loud noises. That is just one of many guesses I could give you. Ultimately, find a dealer (or another one). If no help, call MazdaUSA. Corporate Mazda is one of the most helpful automakers I know. Their dealers, however, is just average.
  • horseygirlhorseygirl Posts: 13
    edited March 2010
    Well, the surgery for the relays went well. Only thing was I wasn't the surgeon on the case. I cannot tell a lie as much as I wanted the vision to be a woman not afraid to get her nails dirty or broken!! I wasn't afraid to, as I do quite a bit of stall mucking and working around horses. But I went to have my oil changed and when I told them about the TSB, they took care of it. Plus they even replaced my gas cap which somehow I managed to cut the plastic hanger oner off of. Sometimes it feels good to be a damsel in distress!! :blush:

    I know my next thing is new tires...that I will definitely leave for the boys!!

    Thanks again for your help!! :)
  • buyer101buyer101 Posts: 80
    This morning I took my CX9 into my local dealership to have the issue looked at, since I received the recall letter from Mazda. The dealership replaced the harness and said that was all that was needed to be done. (Whole unit did not need to be replaced)
  • zoozzooz Posts: 1
    edited March 2010
    I bought a brand new CX-9 2009 last August. After 350 miles, problems started. The car felt as if the clutch disc was worn, and I had to step on the gas to gain power, with the engine roaring like crazy. This happens when the car is level, and has nothing to do with going up a mountain as was described earlier.

    I took it back 2 times to the dealer, Southern States Mazda in Wake County, NC and asked for a replacement. The sales team gave me all sorts of excuse, and were very much indifferent. The mechanic informed me that there was a problem, but he could not identify it. He reinstalled the transmission software, but in vain. Finally, they brought a Mazda specialist who said that the car was within specs.

    The problem is that the car sometimes drives normally and the problem just disappears. I took the car to another dealer in Durham who are more friendly and professional, but could not replicate the problem.

    Anyone experienced the same problem? any suggestions?

    Thanks a million!
  • cericceric Posts: 1,092
    edited April 2010
    You probably have a bad transmission or bad temp sensor for the transmission,
    Anyway, if one can't reproduce the issue, one can't fix it.
    No one is going to give you a new car. No one will give you a new transmission w/o evidence that it is shot. That is the way it is.
    The transmission is supplied by Aisin who also supply transmissions to Lexus.
    So far, I have only heard of another transmission issue from a guy in Maxico.
    CX9 don't have many transmission issue as far as I know.
  • ozeyozey Posts: 18
    I have the same problem with the 4th and 6th gears in my 2008 cx9. Mazda told me the noise is something they have seen in some cars and there is nothing they could do. I fell unsafe driving this car. I feel that the driver shaft is going to fall off anytime. The mechanics at Mazda heard the noise and they don't think I am just complaining. My Mazda has a 19K miles.
  • cericceric Posts: 1,092
    You should call MazdUSA and complain about it.
    MazdaUSA is much more helpful than HondaUSA or ToyotaUSA.

    It is still under powertrain warranty if I am not mistaken.
  • tomhawk1tomhawk1 Posts: 12
    Ok so today I drove to work everything was fine. When leaving i tried getting into the car but my Keyless entry system was not working. So I had to take the key out and unlock the door manually. I then started the car and started driving and my TCS Off came on, the traction control light, the BSM light, the oil light, the key light and my turn signals were not working. Then I drove to the dealership. While driving there the lights would go off and my turn signals would go on. Then signals would go off and all the lights would go on again. Once at the dealership I needed to get some stuff out of the trunk but the locks were not working. So I manually opened back seat and had to climb over to get things out.

    Besides all of this I too have terrible tires. They need to be replaced and I only have $20,000 miles on the car. I have skidded into curbs during the winter to avoid hitting cars since it would not stop.

    After today, not sure i feel so safe driving this car with my kids in it. Hopefully they find a fix. This is the SECOND time the TCS light has been coming on also. So if it happens a 3rd time i'll be working towards that lemon law.

    Has anyone else had this type of electrical problem. Hopefully they find the problem and its not too serious.
  • cericceric Posts: 1,092
    It sounds like you have a occasional short in electrical system somewhere.
    There is a known problem with the 12V power socket inside the console.

    Tire? 20K is about average.
    I couldn't wait to get rid of the lousy tires from Mazda.
    BTW, same tires can be found on Toyota Highlander. Just FYI.
    Try Yokohama Spec-X. You will not regret it.
  • ozeyozey Posts: 18
    I have 18K and I need new tires. Also, sometimes my windows open and close by themselves, but I can't replicate at the dealer. I am thinking of trading my CX9 with a more reliable similar style car, any suggestions?
  • tomhawk1tomhawk1 Posts: 12
    Well, Mazda called the problem is a bad Body Control Module. Hopefully this fixes it. I do plan on replacing these terrible tires. I plan on getting the yokohama parada's. I am hoping since the snow is gone though to get a few more months with the current ones and then adding the new ones come fall.
  • jcpharmjcpharm Posts: 92
    you will have to look up their reliability ratings but the usual players in this segment are Honda Pilot, Toyota Highlander, Acura MDX, Ford Flex, GM Lambda SUVs (Chevy Traverse, GMC Acadia, Buick Enclave). Too bad about your CX-9...perhaps it was a lemon. mine has been trouble-free since purchase last year.
  • wdhytewdhyte Posts: 92
    what's this about a known problem on the 12V console outlet ceric? first I've heard of this...I've used it a couple times and didn't have issues. is there a doc/TSB on it or anything? TIA...Dave
  • paulvhpaulvh Posts: 6
    Check your METER fuse (fuse 4 10A). It is located in the fuse box behind the glove compartment, it used for turnsignal, keyless entry, AWD, headlight, instrument cluster etc. It might not be located correctly or have a bad contact.Maybe replace with another fuse.
  • ozeyozey Posts: 18
    Well, I drove the 2010 CX9 today. No transmission noise with the 4th and sixth gears at all. I wonder why mine has it (2008 CX9). The warmer the car the noisier it gets. It sounds like I have a flat tire, drive-shaft noise or metal on metal noise. Not sure what to do next?
  • msmchelesmsmcheles Posts: 11
    Just realized I am having the same problem with my 2010 CX9. Sure wish I did not have to deal with the San Bernardino dealer. Their service dept is horrible! :mad: Perhaps I will try a different mazda dealer and will not be asked to leave my car there (without a loaner) alllllll day for a 30 minute fix like with the rearview mirror on my 07 CX9. But I DO LOVE my car!!! :)
  • stevecx9stevecx9 Posts: 1
    Does anyone have an experience when you make a left turn, that the AC sounds like it is getting louder until you complete the turn? It does not happen on right turns. thanks
  • denver10denver10 Posts: 1
    I have a 2009 Mazda CX-9. Two days ago while I was at work - the car was locked and turned off - the 2 front windows rolled down and the sunroof was open. They were all closed when I went into the building & down when I came out 1 hour later. I called the dealer & he had never heard of it. Said I could bring it in & they would see if they could find out anything. Over the weekend, it has not happened again. I'm not sure if I should take it in or wait to see if it happens again. I have had the car for 10 months & this is the first time this has happened.
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