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Comments
I am hopeful that my experience with the tires will not be the same as the people who have had problems. I may just be seeing the worst of experiences posted. I have found ways around the NAV limitations and the XM radio was not a "must-have" feature. I still believe the Sienna is a great vehicle. However, had I known about the run flat tire problems, I would have waited and bought a 2010 Sienna XLE Package #3 FWD.
If you can get by with the FWD, I would recommend you avoid the AWD and run flats.
or should I offer the dealer a price $1,000 lower than the invoice price found at Edmunds?
thanks.
At this time Holmes Honda(Des Moines) is offering some good deals on Odyssey EX for around 23,100 and EX-L with RES for 28,400 OTD does not include TTL. They are including mud guard and clear coat paint protection in the price.
How will they take care of you when you have a problem if they're treating you like this when they are trying to convince you to spend money on them?
Still, I think that any expectation that a dealer eat the $3-400 in unwanted options is a bit much for the customer to demand.
Any advice?
I am looking to buy within the month but will wait if it means getting the vehicle w/ options I want at a fair price. Should I start to pursue our second choice (Odyssey)?
Our potential deal on the 2009 Ody Touring:
price 34,500 (incl the del fee)
"doc fee" 598
6% tax 1956
trade in (2,500)
walk away paying 34,554
with a hint from Honda they would shave $200 off if asked
Thus we entered the land of Toyota, essentially telling them to give a us a price that would convince us to buy a similarly equiped Sienna.
We looked a 2010 FWD limited with EVP #2 (995) plus the electric folding rear seats that they add to every darn limited ($750 to fold my seat twice a year? no thanks). It also had floor mats(249) and was white (exta 220). We woud pay $450 to install the XM if necessary.
Did the obligatory drive around in a White Sienna, during which the salesman confirmed our new information that the Nav will not reprogram to a new destination while in motion. N.b., you can select a new destination if it is one you have already entered, e.g. to home. Also discussed the XM upgrade. Then returned to discuss numbers.
Toyota's offer:
35,975 (includes the Manf Delv fee)
450 for XM
396 "doc fee" ("the lowest in the state, others charge over a $1,000", whatever)
(3000) trade in (500 more than Honda offered)2029 6% sales tax
2029 6% sales tax
35,850 out the door price
actually you need to add $22 to each of the above for tag fees.
These nos are fairly precise but the tax may be off a little, I was told you reduce the sales price by the trade in price and that is what is taxed, not sure if the doc fee is taxable, probably not.
Well, roughly $1,300 apart.
So we called Honda and said we would go with the "better driving similarly equiped vehicle" for $1,300 more. He then shaved off the hinted $200 to make it a $1500 difference.
Since my wife was really put off by the Nav system lockout, and actually preferred the Honda color (Slate Green) to any of the Toyota colors, we went with the Honda.
Upon informing the Toyota folks and giving them the reasons why, they quickly hung up--but then called back in 5mins.
Now the offer was "throw in the XM for free, plus 6 months of XM service, AND add $1000 to the trade in," essentially making the deals equal out the door at 34,350. I think he wanted to call it an increased trade in value so that the books would reflect higher price paid for the 2010. In my mind, they were now offering a White 2010 FWD limited with EVP and electric fold down for 34,975 (plus their $400 doc fee). Make of it what you will. I think that shows if you get a motivated seller you can get a good price on even the new 2010s.
With regard to the trade in, my research showed that if we detailed the car, worked hard and got lucky, we might have sold it for $3,500-4,000.
So what did we do? We told the guy at Honda that now it was a wash pricewise, and we preferred the Toyota. Didn't tell him that Geico was going to charge us about $380 more each year to insure the Sienna. He said, well, I already gave you my best price, why didn't they do that for you at the start? Which is what I was wondering myself.
My wife and I rarely agree on anything, we both decided we would rather buy the Honda. The Nav, the XM, and the higher insurance all weighed against the Toyota in the end. And for what its worth, we liked the internet guy at Honda.
Hope this price info helps some of you. Really think about the nav, doesn't seem to bother my father in law who has a Lexus. The Honda nav isn't all that great either but at least it doesn't lockout. Ford's Nav is Kick Butt, but really expensive.
I'm sure the dealer will soften up and offer deeper discounts on the 2010s in a month or two.
Given the 2010 is a carry-over anyway, just shop an 09 for a bargain.
I bought 2010 sienna xle two days back from 355 Toyota, Rockville, MD. I requested for e-price from their site inventory for a selected vehicle with the below details on it.
YR/Model: 2010/5346A
DESC: Sienna XLE 7 Passenger
Miles: 57 miles
Optional Equipment on the vehicle:
FE(50 state emission) - 0
AW (17 inch 7 spoke alloy wheels ) - $130
LF (Fog lamp package: Wiper deicer, fog lamps, DRL-Day running lights) - $180
QJ (DVD + heated seats +++, see on Toyota site for QJ) - $4750/-
WO (Front intuitive parking) - $500/-
WL (Wheel locks) -- $67/-
DK (Preferred owners portfolio) - 0
*** Note: No floor mats.
I negotiated the price over the email. here is the email trail.
=============
Me: e-Price Request: I am planning to buy sienna xle-evp3. Please let me know for how much I can get?
-----------------------------
Agent-e-price email: My name is xxx with internet sales at 355 Toyota of Rockville. I would like to thank you for your interest in our dealership . I am here to assist you throughout the entire sales process. I can provide you with all the information, including pricing, that you will need to make the best decision.
A 2010 XLE #3 will be $29,700 before tax and tags. This is good for a new Sienna but may not compare to the old Odyssey because of rebates and incentives at the end of their model year. If you want to see our selection of XLE's please let me know.
Please be sure to ask for our Internet Manager xxx or myself if you call or stop by. This is to insure that you work with the internet department and receive our pricing that is not available to all customers. Thank you again and I look forward to working with you.
---------------------------------
Me: Thanks for your reply. I understand that the deals are on 2009 model. But there is no difference in the model from 2009 to 2010. In this down economy, I am not comfortable spending 1200/- more just because it is 2009 vs 2010 ( I got a quote for 28500/- on Ody as I mentioned in the previous mail) . I know the new Sienna model is coming this fall. By considering all, but still being a Toyota fan, I would like to have a final offer of 29000/- from my side before pulling the trigger on Ody. If you can match this price, let us schedule time today for finalizing the deal.
--------------------------------
Thanks for the reply. Unfortunately, every Toyota dealer is out of 2009 models and all we have are 2010s. Even if I could convince my manager to do a deal of $1000 below cost at $29,000, that would be before Tax and Tags. I understand where you are coming from and if there was a 2009 we would have a deal. Thanks again and let me know if there is anything else that I can do.
-------------------------------
Me: You got my point. I understand that Tax and Tags on me. let me know the outcome from your manger regarding the Price.
-------------------------------
Agent: We do not usually go under our E-Price, but we have to be competitive until Honda runs out of 2009s. One of my Sales Managers will go down to $29,200 on a 2010 XLE #3. Thank you and let me know what you decide.
----------------------------
Me: Please hold to the price I will be there around 6:00 PM.
--------------------------------------------------------------------------------- ------
=============
I walked in around 6:00 PM and asked the person I negotiated that is he going to stick for the price he quoted in the email. he agreed to that. he added $100 processing fee. But I said processing fees was included in his quote. Then he went to talk to his boss. His boss asked to share the processing as 50/50. Not to waste time on 50 bucks, I quickly said OK. During the finance negotiations, I got the quote from Toyota as 6.9 which I declined. Then they tried with bank of America. With 5000/- down, I got for 5.25 APR. Also they suggested Toyota platinum coverage warranty for 6 year 80k for 1500/-. I said I need for 7/100k. They agreed. Then I said the warranty price is too high. I can get it for 1200/- over the net. they immediately reduced it to 1250/-. So I got the 7/100K for 1250/-. here is the total cost breakup:
=====================
As on the Sticker:
--------------------------------------------
MSRP: 29,725/-
Optional Equipment Price:
AW (17 inch 7 spoke alloy wheels ) - $130
LF (Fog lamp package: Wiper deicer, fog lamps, DRL-Day running lights) - $180
QJ (DVD + heated seats +++, see on Toyota site for QJ) - $4750/-
WO (Front intuitive parking) - $500/-
WL (Wheel locks) -- $67/-
Delivery and Processing and handling fee: 800/-
Sub-total before discount: 36,152/-
Extra value package discount: 4,485/-
Total: 32, 667/-
------------------------------------
e-price agreed for the above: 29,250/- (email 29,200 + 50 processing fee)
7year/100k Toyota warranty: 1,250/-
Md state sales Tax 6% : 1,830/-
Tags: : 180/-
----------------------------------------------------
On Road Total: 32,510/-
===============================
Out from the dealer around 8:00 PM (2 hours in all).
Thanks to the forum participants for helping and sharing their experiences. I Wish all the future Sienna owners a happy buying experience.
Thanks!
Now how do you guys e-mail them? one by one to each dealer? that would take me more than a hour. Is here a way I can contact all of them in one e-mail?
Thanks!
They usually have an 'email us' or 'contact us' link.
I bought my '07 Sienna this way- I emailed 3 dealers about specific cars that they had in stock.
I ended up buying from the dealer with the best price especially considering the experience I had both via email and at the dealership. The price they gave me was the price (not to mention a great deal well into their holdback), and the actual buying experience was very easy and friendly-surprisingly so considering that this was our first car purchase in a decade.
The Sienna arrived from the railhead on Friday, I bought it on Saturday- when dealing with them I knew it was in transit.
Now I'm looking at Highlanders to replace my other car and I'll likely be back, but I'll still be shopping price first. I really dislike dealing with a lot of dealers and their tactics.
I'm in suburban Boston and there are a number of dealers within an hour of me. On my Highlander, I'm not getting into a transfer, just dealing with stock. Theyre common enough to easliy find the color and package I want.
Now how do you guys e-mail them? one by one to each dealer? that would take me more than a hour. Is here a way I can contact all of them in one e-mail?
If you are okay with entering the email addresses one at a time, you could put them the "bcc:" field, instead of the "to:" in your email application/progam, and the dealers won't see all the contacts.
I am interested in buying a sienna XLE with option 3 or 2, has anybody bought it in some dealers close to Chicago? Any dealer recommended.
I am now a Honda guy, for Honda most people go to Elmhurt Honda because they can give you the lowest price. Since I am so new to Toyota, not sure if there is such one dealer so I don't need to hassle with other dealers.
I am OK with 2009 or 2010, whichever is cheaper.
John
That's when I decided to go to Toyota.com but over there I also had to contact each dealer at a time, fill out a form for each dealer. To save time I just copy and past the body of my e-mail so that I don't have to type the same thing over and over again. But still, filling out the forms for 50 dealers is time consuming. I want to e-mail to all within 50 miles so that I could get the best quote.
I just thought there must be an easier way to do this? I mean, what's the purpose of Edmund? Why at the end I had to go to Toyota.com and do all the manual work? That's why I wanted to post this question here and learn from your experience.
Thanks!
I didn't do 49 dealers but I did more than a dozen when i bought my Sienna (where are you to have the dealers that densely packed around you??) I basically cut and pasted the text to each dealer specifying what I wanted.
After that, your next step is playing them against each other. June is a good time to buy: the end of the month is also the end of the quarter and they've already transitioned to the 2010MY. The last week of June they'll be begging you to come in a finish a deal- that is when you have the leverage.
Thank you for your input.
PREFERRED PREMIUM ACCESSORY PKG -inc: cargo net, carpet floor mats & door sill protector, first aid kit (PPO)
TOWING PREP PKG -inc: tow prep wire harness, receiver pkg
REAR SPOILER (PPO)
RUNNING BOARDS (PPO)
XLE LIMITED PKG 2 -inc: JBL AM/FM stereo w/4-disc CD changer, (10) speakers, Bluetooth, DVD rear entertainment system w/9" screen, navigation system, (2) 115V auxiliary pwr outlets
XM SATELLITE RADIO (PPO)
CRUISE CONTROL W/HID HEADLAMPS -inc: laser cruise control, high-intensity discharge headlamps
XLE LIMITED BASE MODEL COMBO *Contents in STD equipment*
DAYTIME RUNNING LIGHTS
I'm trading in a 2000 Chrysler town & country with 121,000 miles on it for $2000. This is in the cleveland area. The dealer initially gave me $38,600, but just today went down to $38,000 (including tax, title, etc). Do you think there is more room for negotiations? What is a good price as on the edmunds invoice, there was no place to add the extra accessories this car has (i.e. spoiler, running boards, etc)
There is no reason to contact 50 dealers. The entire point of shopping online is to make an educated decision, save time, and get a good deal. There are a lot of Toyota's around, ask people where they got theirs and if they recommend anyone (or don't), then contact a handful, not 50.
Don't get so wrapped up in the best price. If you contact a couple dealers then you can also pay attention to quality. Take the best offer to the contact you liked best and wrap it up.
If you make it that difficult just gathering quotes, you'll never make it through to the end (which should be fun - driving away in a new sienna!)
Take it easy and good luck
Package(s):
P CF Carpet Floor Mats/Door Sill Protector
Accessories:
F FE 50 State Emissions
F QE LE EVP #1: Power RH Passenger Door
F RL Daytime Running Lights & Windshield Wiper
MSRP $27355.00
$24,988 PLUS Fees. ( $23,988 after the $1000 rebate )
All Government and State fees, DMV fees. $55 documentation fee.
This is in southern California.
Is this a good price or can I do better?
Here is the Slate Metallic Limited. It is a demo with about 5k miles. I can sell it for $33,203 including rebate.
I offered $30 and they turned me down flat... what should I do??? help appreciated.
18186 VEHICLE INQUIRY REPORT DATE: 06/16/09
DCV920 TIME: 13:13
Model Number: 5356A SERIAL # :9S226656 Check Code: 1
Model Description: XLE FWD LIMITED Category ..........: G
Year ............: 2009 Current Dealer ....: 230-24073
Interior Color ..: LB12 LB12 Wholesale Dealer ..: 24073
Exterior Color ..: 01F9 SLATE Previous Dealer ...: 00230
Body ............: XLE FWD 7 PASS LTD Invoice Date ......: 07/25/08
Number of Cyl ...: 6 Ship Date .........: 07/30/08
Allocation Number: 062 Retail Date .......:
Engine Number ...: 6426732 Date of First Use .:
Vessel Number ...: 728 TRAC ..............: NO
Vessel Name .....: TMMI PRINCETON Damage ............: NO DAMAGE
PDI ...............: YES
Fleet .............: NON-FLEET
Port PDS Complete .: NO
VIN .............: 5TDZK22C89S226656
Ignition Key.....: 62909
Factory Installed Accessories: FE GW QK RM
Port Installed Accessories ..: RF C4
Retail
Vehicle Base Model ...................: $ 35665.00
Total Accessories .....................: $ 1255.00
MECHANICAL & PERFORMANCE
3.5 Liter DOHC V6 with VVT-i
5 Speed ECT-i Automatic Transmission
Power Rack & Pinion Steering
Power Front & Rear Disc Brakes
17" Alloy Wheels w/P225/60R17 Tires
SAFETY
Star Safety System: Includes Enhanced
Vehicle Stability Control w/ Traction
Control,Anti-Lock Brake System w/
Electronic Brake Force Distribution
and Brake Assist
Advanced Airbags w/Occupant Sensor
Front Seat Side Airbags & Curtain
Shield Airbags in All 3 Rows
3 Point Seatbelts in All Locations
Child Seat Top Tether & Lower Anchors
Tire Pressure Warning Indicator
Front and Rear Intuitive Parking Assist
Anti-Theft System w/Engine Immobilizer
EXTERIOR
Full Color Keyed Exterior
Chrome Accented Trim Pieces
Auto Dimming Heated Pwr Mirrors w/Turn
Signals, Puddle Lamps, & Power Folding
w/Memory
Fog Lamps/Windshield Wiper De-Icer Grid
COMFORT & CONVENIENCE
Lthr Trim Int:8-way Pwr Htd Adj Dr Seat
w/Memory & w/Adj Lmbr & 4-Way Pwr Htd
Fr Pass Seat
2nd Row Indexing Capt Chairs w/Armrest
60/40 Split & Stow 3rd Row Seat
Auto Tri-Zone Climate Cntrl w/Push Bttn
JBL AM/FM/6-CD Chngr w/10 Spkrs
w/Bluetooth Audio,Satellite Radio
Capable, MP3/WMA Capability
Pwr Wndws in 1st/2nd Row & Rr Qtr Wndws
Pwr Sliding Side & Power Back Door
Power Tilt/Slide Moonroof
Woodgrain & Lthr Tilt & Telescoping
Steering Wheel w/Audio & Bluetooth
2nd & 3rd Row Manual Sunshades
Retail Total
Vehicle Base Model .........................:$ 35665.00 $ 35665.00
50 State Emissions ........................
XLE Limited Base Model ....................
XLE Limited EVP #1: DVD Rear Seat ......... 495.00
Entertainment System w/9" Display, w/2 .....
Wireless Headphones, Two 115V Outlets. ....
Daytime Running Lights .................... 40.00
Rear Spoiler ............................... 485.00
Carpet Floor Mats ......................... 235.00
--------- ---------
Total Accessories ..........................: $ 1255.00 $ 1255.00
Destination Charge ..........................: $ 745.00
TDA ........................................:
Gasoline ...................................:
Dealer Holdback ............................:
Whsl. Financial Reserve ....................:
---------
Total ......................................: $ 37665.00
Residual Value ...: 24 36 48 60
------- ------- ------- -------
STD 17,776 15,279 12,019 8,810
LOW 15,993 12,733 9,523
16" Alloy Wheel w/P215/65R16 Tires ......... 410.00
LE EVP #2: Power Driver & .................. 425.00
Passenger Sliding Door, Rear Door ..........
Electronic Locking System, Trip Computer ...
w/Homelink and 8-Way Power Driver Seat .....
Daytime Running Lights & Windshield Wiper .. 70.00
De-icer Grid ...............................
Carpet Floor Mats/Door Sill Protector ...... 270.00
Cargo Net .................................. 49.00
Wheel Locks (Alloy) ........................ 67.00
Good deal? Or can do better?
So back to my original question. Has anyone had success in getting a true invoice price from a dealer. If I walk into a dealer and show them that their invoice price of 27,000 is really 25,200 (1000 fleet money - 800 fees). What's a fair profit margin for a dealer?
What got me started on this is the original MRSP was 30,600 and the sales guy thought it was possible to get me in to the car at 27,750....well of course if their margin is at $2550 (27750 - 25200).
Any thoughts would be helpful! Thanks everyone!
Odyssey is a poor man's Sienna...
I am unfamiliar with the lingo of toyota. What I am looking for is a toyota with leather seats in stone and slate metallic.
I also want DVD in the car.
So what kind of options do I have?
So for leather seats is my only option the XLE & Limited?
For DVD, what package # do I need?
Any good deals out there in SoCal for 4th of July?
Thanks!
Maytal
I preferred the Sienna over the Odyssey in some ways, but at the end of the day I decided the Ody was for us because of:
1. parent cannot control DVD in Sienna, at all.
2. Sienna's horrible crash test results for rear crashes (Institute for Highway Safety)
3. Sienna is a bit uglier in my opinion
4. The Sienna does not have satellite NAV, it's DVD driven
5. The Sienna has worse residual value than the Odyssey
6. The Ody is XM radio ready, the Sienna is not. I did not think this was a big deal until I got hooked on XM recently.
7. I found the Ody seats a bit more comfy.
8. The Toyota guys at 4 St Louis Toyota dealerships were total a-holes. The Honda guys were as nice as could be and willing to sell cars.
Ackerman Toyota in St Louis was willing to sell me a 2010 Sienna XLE EVP3, for under $30K but it was slate blue and every sienna one ever sees is slate blue - a little too pedestrian for me.
I liked that the Sienna was quieter, but that's about the only thing that I loved about it.
So, I would have bought a Sienna if i could... but I am an Ody owner now for 2 weeks.
They put a new master cylinder and a new VSA modulator on. Another couple months and it started doing the same thing! I am taking it in next week again.
I bought this new car for two reasons: safety and reliability (so I wouldn't have to deal with the service department!).
From the Odyssey message boards I have heard that this break problem has been going on for years and they still haven't found a solution!
I would appreciate any comments on Sienna reliability and Toyota service departments.
Anyhow, I guess my next one will be a Sienna!
It's the nicest car I'll probably ever own. We bought it over the Ody. It's the family car in our house- I'm going to do a deal on a new Rav4 tonight as our replacement for a 1999 Jetta commuter car- mostly based on driving the Sienna for 2 years and the repair costs on the VW.
IMHO, you won't regret the Sienna. I sure don't.
So how did you end up at that price? if you don't mind me asking?
I simply looked at some historical prices pd: http://www.carbuyingtips.com/cardeals/toyota.htm , knew there were some manufacturer incentives out there and asked a few of the local dealers to give me a best price. I knew when I had two quotes in the same ballpark that this price was achievable. I was going to wait until next year but the Toyota incentives are good through Aug 3, MA sales tax goes up from 5% to 6.25% Aug 1 and Uncle Sam will give me $3500 for my old SUV that's probably worth $1000 tops (I love my Uncle). Too many things breaking the right way not to pull the trigger.