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Lincoln LS

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Comments

  • packv12packv12 Member Posts: 95
    There have been previous posts regarding the discoloration of the black trim on the "B" pillar. This has been a problem of mine ONLY when I use a car wash. This suspicion has been confirmed by my dealer, in that they've changed out numerous pieces under warrantee. The pieces are black anodized trim and the chemicals used in car washes wreck havoc on the trim.

    My experience with this situation is this; I use the car wash over the winter months. I use Mequires wax and polish once the weather warms up, and it eliminates the problem. Perhaps those with the problem would be well advised to hand wash their car.

    Maybe the owners with this problem should rewash the "B" pillar and use a wax and polish to remove the chemicals that are used in car washes.
  • rayainswrayainsw Member Posts: 3,192
    "I spoke to several engineers on the top speed issue while at Wixom. They said there was no speed limiter and that it's a drag limit problem (It just runs out of grunt)
    You won't hit max speed in 5th as there's not enough power- you have to wind it out in 4th.
    I've hit 138 with 4 passengers and a trunk full of luggage."

    My car (Nov 1999 build LS Sport) definitely has a top speed limiter. I hit it during a chassis dynamometer run in Charlotte NC about 6 months after I bought my LS. I have the dyno chart somewhere - and a recollection of a distinct 'chattering' sound as the motor seemed to cut out and re-start very rapidly, while showing a (relatively) steady 142/143 mph.
    Cheers,
    - Ray
    Who has only (only?) driven an LS on public roads at a maximum (go directly to jail, if caught) speed of about 135 - VERY briefly.....
    2022 X3 M40i
  • glenns3glenns3 Member Posts: 25
    Thanks for the tip! I also have discolored b-pilars and use automatic car washes. I assume I can get Mequires wax at the usual places and it's your favorite brand of paste type wax. Please let me know if that's not true. I already change my own oil and rotate my own tires (not complimentary on a 2000) because I want to take good care of my LS. Now it looks like I need to wash it myself also. I have to admit I don't like working on cars. I do industrial maintenance by day and want to spend time with my wife and 2 & 5 year old boys when I get home. Has anyone ever considered painting the B-pillars body color? I don't think it would detract from the appearance, and maybe even enhance it. I'm sure it's not as simple as slapping a coat of paint on top of the anodized finish, but I bet a pro could do it for a couple hundred bucks. What do you think?
  • joelincolnjoelincoln Member Posts: 100
    - Future Sport models will wear Michelin booties (I don't know the type).

    - Lincoln has invested an ungodly amount of capital in developing a new paint process for all of its cars. This process, which is now being used, eliminates separate base and clearcoat coats in favor of a single paint. This new paint is more scratch/chip resistant.

    Joe
  • laxmanlaxman Member Posts: 30
    I was wondering if anyone knew where I could view some detailed photos of the 2002 LS w/LSE package.

    Russ
    LS-V8 since Oct 99
  • scottc8scottc8 Member Posts: 617
    The Lincoln folks made it clear at the outset that the subject of future product development was off limits and, especially in view of the tremendous courtesy we were treated with, we respected their wishes. And no, Jim's replacement was not around (probably at the California HQ).

    xwray re windows: Funny, but I don't recall anybody asking that question. I would guess it's because the main offending part is made of plastic and subject to softening and distortion in high heat. And the replacement unit will have a metal part in it's place.

    $.01 more on launching the V6 5 spd.: Isn't it a heavy car, relative to the engine's low-end torque, compared to the other cars being discussed here? Innocent question, mine's a V8 "appliance".
  • packv12packv12 Member Posts: 95
    Mequire's is what I use, but I'll bet Turtle Wax will work the same. I refuse to join the Zaino cult. ;-)

    I think that it's only a matter of removing the chemicals that are used at car washes to eliminate the faded finish of the "B" pillar.

    That's why I suggested re-washing just the "B" pillar and re-applying the wax and polish.

    My dealer mentioned something about painting the "B" pillar, but there was an issue dealing with paint peeling off if there was a nick in the paint.

    I'll say this though, you have your priorities right. Enjoy the kids while they're young. They grow old way too quick!
  • karzzkarzz Member Posts: 151
    Lincoln does not have separate CAFE numbers, so it does not matter that "All their vehicles are big and get relatively poor gas mileage." CAFE numbers are averaged for all of Fords domestic products including Focus, Escort, Cougar, Taurus, etc.

    As for the comment "Other brands (including BMW) sell a mix of much smaller cars, which can be traded in the CAFE formula" see response above.
  • chartrandchartrand Member Posts: 139
    Your engine shut down from a rev limiter -not a top speed limiter. Wind it to 6800 in any gear and it'll cut out.
    I'm a NASCAR fan and will be in Charlotte doing a seminar at the Speedway on Thursday. Maybe we could rent the track for an hour and let your LS run free. I've done the Richard Petty driving experience and pretend when I'm in the LS.
  • ezaircon4jcezaircon4jc Member Posts: 793
    As a fellow NASCAR fan, did you like Bobby Hamilton's "description" of Kevin Harvick after Monday's race? I thought it is the quote of the year!
  • leadfoot4leadfoot4 Member Posts: 593
    As an employee of Kodak, I loved the Bobby Hamilton interview, and was very sorry to see him "leave" the car #4 team.
  • keyrowkeyrow Member Posts: 214
    I am a detailer and must admit up front that I am a Zaino Zealot and use it exclusively on my own vehicles. With that said, professionally I have found that Pinnacle makes the "best" carnauba waxes (just the personal opinion of one detailer). Pinnacle waxes wipe on like butter and buffs off easily with the pleasing aroma of natural oils. You simply walk around your car, waxing and buffing as you go. There is no waiting for the wax to dry, and virtually no residues to rub off! This is why I prefer it over Zymol, it is MUCH easier to apply and remove. It originated in Florida so heat and humidity do not affect it like they do other waxes as those conditions are its natural environment. Like Zymol, it is a bit costly though: the dark colors paint wax (Souveran Car Wax) is about $69.95 for 8 oz, the light colors wax (Paste Glaze car wax) is $34.95 for 8 oz. For a less expensive wax I would recommend One Grand's Blitz wax ($15.95). It is a pure wax containing no cleaners so you will need to use something like 3M Hand Glaze or one of the citrus cleaners to properly prepare the paint first. Again, this is just one guy's totally subjective opinion. Just like the car you decided to purchase, whichever wax you choose to use on your LS if you are satisified with it - great!

    For yet another "independent" test of waxes go to:

       http://www.nsxsc.com/nsexcitement/waxtest.html

    This is a test done by the Acura NSX club and although they did not test either of the two brands I suggested above (just Zymol, Zaino, Meguiars and Turtle Wax) it is quite interesting.

    E-mail me if you have any questions or would like more information.
    Keep those LSs looking good!
  • akirbyakirby Member Posts: 8,062
    What was the quote? I missed it.
  • smwls8smwls8 Member Posts: 103
    While my Uncle was admiring my 2000 LS8 after Thanksgiving dinner, he told me of a recent incident at an Atlanta L-M dealer. While having his Sable serviced, he strolled out to check out the dealer's selection of new LS's. NO V-8's on the lot. Salesman approaches so my uncle asked what gives? The salesman claims there has been a "problem" with V-8 equipped LS'S overheating, causing production to be halted until a fix is found, so for now it is a V-6 or look very hard to find a V-8. Sounds like bunk to me, my car has 29K+ on the odo, and I can assure you living in Miami the cooling system has been put through severe trials here.

    Any one heard about this "problem"

    Thanks
  • ezaircon4jcezaircon4jc Member Posts: 793
    I can't remember how many laps were left, 40 or so, Harvick was ahead of Hamilton going into either 1 or 3. 29 lifted a little early and 55 got into him a little which loosened him up. 55 got past with 29 in trail. Next lap, same turn, 29 spins 55. 29 gets penalized a lap, ending his winning chances. After the race and Bobby's extolling Harvick's talant , he says something close to he thinks he drives like Dale Earnhardt, he thinks he's Dale Earnhardt, he's not even a scab on Dale Earnhardt's butt! I almost fell off the couch laughing!
  • ls1bmw0ls1bmw0 Member Posts: 782
    The Lincoln LS Owners Club had the extreme privelege to visit the Wixom Assembly plant along with the Lincoln Engineering facilities for our LS Mania event on Oct. 12.

    All the members who attended were humbled by the passion, love for the car and the company, and devotion to getting the job done right, by ALL the employees that we met. From the assembly line worker balancing the driveshafts to the union chairman to the plant manager to the engineers, there is a single-minded dedication to getting the job done right.

    We were completely astounded at the sheer complexity of a modern automobile assembly line. I personally couldn't get over how clean the factory was. Wish my garage was that organized.

    Lincoln didn't put on a dog-and-pony show for us. They wanted our feedback on problems and responded to them honestly. If there was a short-coming it was that we didn't budget enough time for questions and answers. That was my fault not Lincoln's. The Lincoln folks would have gladly spent more time discussing issues, if there had been more time. I set up the agenda with Jonathan's help. The next event will have a significant increase in the amount of question-and-answer time available.

    For anyone who has any doubts about whether Ford is going bad or if the Ford employees at all levels care, I can tell you that you are wrong. If you ever get a chance to visit a Ford plant, you'll see what we did. A dedication to excellence.

    To all the Ford and Lincoln employees that we met, and all those that saw us at Wixom, Thank You for a very enjoyable learning experience. Keep focused and ignore the naysayers. There are more Ford/Lincoln owners that think their product is great than there are ones that think otherwise. We are the majority.

    I'm sure that some of you will take umbrage to what I've said, which would be typical, but that's too bad. We believe in the car, the company, and the people who build it. For those that complain and criticize I'm not attempting to change your viewpoint, you're entitled to how you feel. All I ask is that you also entitle those of us who love our cars to express our viewpoint also. I'm sure there will be those that will pull out all sorts of figures, findings, complaints to attempt to invalidate my comments. That's fine, but you aren't going to change my opinion of the car or the company. I still think it's the best American Car Company out there.

    P.S. In case anyone thinks otherwise, the Lincoln LS Owners Club (LLSOC) is not affiliated with, sponsored or supported, by Ford or Lincoln or any of it's subsidiaries.

    Thanks for the memories!
    Brian Gowing
    Founder/President
    Lincoln LS Owners Club www.llsoc.com
    brian.gowing@llsoc.com
  • brunobusbrunobus Member Posts: 77
    Since there is a discussion on the decrease in HP with the decrease in altitude, I do have to comment about what I experienced while in Dearborn and I would guess that Scott will second my opinion.

    I feel like my LS is a fairly quick car way up here in Denver, but WOW what a difference a drop in more than 4000 feet makes. The car actually pushes you back in your seat hard (I know, it's actually the seat coming forward) instead of just lightly pushing on you. I guess I now have to envy everyone who lives near sea level because it truly does make a BIG difference.

    Although I didn't do the math, my seat was able to verify the difference.

    Bruno
  • akirbyakirby Member Posts: 8,062
    Thanks Mike. I wish I had heard it myself. Sounds like Harvick and Junior won't be making anybody's Christmas list this year (other than Childress).
  • ls1bmw0ls1bmw0 Member Posts: 782
    I've posted the 2002 airbox pictures. To get to them you will need to login into the LLSOC members site from the main page, then look under LS news for the link.

    Brian
  • ls1bmw0ls1bmw0 Member Posts: 782
    I've posted new pictures of the silver LSE package on LLSOC under the Brag Board area. Look for 2002 Lincoln LSE link. All the pictures are thumbnails. If you want to view them bigger just click on the pictures.
  • cdnpinheadcdnpinhead Member Posts: 5,618
    Thanks for the update.

    Good of you to note that the LS represents the best American car available.

    Can't say that I differ from your opinion. If all I had available to buy was American product, this is what I'd own. As a matter of fact, it is what I own. Much of the discussion on the board (at least among those who already own/lease the LS) has to do with what we're going to buy next. Altogether possible/probable that it won't be built in North America.

    I will never own another car with an automatic transmission. I enjoy performance. The LS's performance around corners can't be beat (he said, having never driven many "better" cars), but straight-line acceleration isn't to be completely ignored. Nor is fuel economy. I continue to examine my options.

    If FLM can provide information (dates, bulletin numbers, etc.) as to how the various (not that many, really) "issues" we've had with the car are being dealt with, that'd really help. I searched the list the other day to see what was published to fix the four degree low error in the ambient temperature sensor. If it's there, I can't find it. Information on the future manual transmission competition for the S4, M3, M5, 540 and others would also be appreciated, assuming it exists. The initial LS brought many of us to the table. What's the follow-on?

    If you can't say, so be it.

    Other companies can. . .and are.
    '08 Acura TSX, '17 Subaru Forester
  • chartrandchartrand Member Posts: 139
    The JD Powers list is out for October. Lincoln went from 20th to 10th while BMW slipped form 4 to 13 and Mercedes from 10 to 15. So for the time being Lincoln owners are more satisfied with their rides than either BMW or Merc. That's saying a lot.
  • scottc8scottc8 Member Posts: 617
    It's NOT a cult, Ray! Besides, we don't have a sackcloth robe in your size.:)

    Bruno, yeah, I noticed it too. Especially on interstate on-ramps. Woo-hoo!
  • ezaircon4jcezaircon4jc Member Posts: 793
    You guys NEED the Borla. When I was in your neck of the woods last July I noticed a power loss, but not near the loss I noticed in my Duratec equipped Sable.
  • speedshiftspeedshift Member Posts: 1,598
    I posted here a few weeks back about the Geo Metro loaner my dealer gave me while the LS was in for warranty repairs. Usually I upgrade but now my industry is in a slump and I don't have the bucks.

    Long story short, after a week of third-world motoring I asked for either my car back or a better loaner. Very grudgingly I was given an Altima. And I won't mention the hoops I had to jump through to get the LS diagnosed and repaired. Premium car marketing, Mystique-level personnel, at least at my dealership.

    So yesterday I called L-M customer service to clarify their loaner policy. The rep checked with his supervisor and then told me that Lincoln will provide a loaner, "preferably a Lincoln", or a rental car not to exceed $35 per day.

    However...the rep used the phrase "depending on dealer resources" three times during our conversation. Apparently that's the Town Car-sized loophole that lets my dealer put me in a $25/day Metro.

    Seems a little short-sighted on his part, but this is the same dealership that gave me subpar service on my Mystique several cars ago. I did think about that when I leased the LS, but not long enough.

    Maybe mentioning a certain German captive import is as unfair as bringing up the Edsel--hey, different times, different companies, everybody learned their lesson--but I find myself wondering, "Is this what happened to the Merkur?"
  • noshonosho Member Posts: 119
    One reason that I traded my LS-V6M in was due to the easy stalling. My LS also had a bad engine sensor so I won't say my experience is typical:

    Drive the same compute daily. Launch the same all the time, and then out of nowhere, the engine decides to stall. Once the engine "decides" to stall, there is no stopping it. Give more gas, engage clutch, give less gas, no matter - the engine stalls.

    I now drive an Audi A6-2.7T manual. It has a rinky-dink 2.7L V6 with 9.5 compression and yes turbos but they don't do anything at the 700 RPM idle. The 2.7T launches with no problem from idle and it weighs 3760 lbs. It will launch from 2nd gear, though RPM has to be up some - 1200. It will "crawl" in sixth gear at 1000 RPM (and accelerate - though slowly). The turbos don't have any impact at such low RPMs. And NJ requires NE emissions (I assume not LEV emissions). So easy stalling isn't a requirement for a 3600 lb manual transmission car.
  • stanny1stanny1 Member Posts: 962
    What kind of faulty engine sensor did you have? My Manual doesn't stall, but it takes a lot of grunt to get off the line. Nothing a 3:58 rear wouldn't help to cure though. Of course, it would
    turn about 3500 rpm at 75 mph with that gearset.
    Does your Audi have an overdrive top gear? Do you know the top gear ratio? Rear end ratio? RPM at 70 mph? Thanks.
  • akirbyakirby Member Posts: 8,062
    The loaner policy definitely sucks, because it's totally left up to the dealer. Mine gives me a LS loaner but the actual service isn't great and it's a longer drive than 2 other dealers. But I don't think it's limited to Lincoln. Thomas' Mercedes dealer uses accords and camrys as loaners. I've heard the same for some Lexus dealers. I believe Lincoln would prefer their dealers to use Lincoln loaners (I think it used to be a requirement) but any time they try to force the dealers to do something like that they get hauled to court and lose. Even if Lincoln reimbursed them $50/day you would still have dealers giving you a metro and pocketing the difference.

    Another fine example of the dealers having way too much power.
  • thomas_lthomas_l Member Posts: 134
    akirby - you are correct about the MB loaners at Atlanta Classic. Fortunately, I have not needed their Hondas much at all. The one difference I would note is that they have a fleet of 40 - 50 that they own (no 3rd party rental agreement stuff) and you can pretty much count on a clean, maintained Civic every time. It ain't a Mercedes but at least I know I am not getting a stinky Focus that looks like a family of 6 have lived out of it for a year.

    It's as though they have taken that quote (Happiness = Reality - Expectations) and fixed the Expectations with a constant value. You know that's what you will get when you take delivery and get the tour of the service dept.

    I do believe they have a secret fleet of M320 SUVs that the high end owners get :-D
  • ezaircon4jcezaircon4jc Member Posts: 793
    My dealer uses Enrterprise, who charges the dealer $35 a day no matter what car I get. I do seem to be moving down the food chain, though. Last car I got was a Malibu that wasn't even an appliance. Looked like someone decorated the inside with coffee! They did replace it with a Sebring convertible. Talk about cowl-shake! Now I know why I don't own a convertible!
  • speedshiftspeedshift Member Posts: 1,598
    Yeah, I'm sure a budget loaner is par for the course with a lot of dealers. It was just kind of an eye-opener--I didn't realize what a big deal Nordstrom-level service is to me, and how spending a few bucks and having a better attitude can make all the difference to a customer. Especially when a company establishes a high level of expectation through its marketing.

    I think it's safe to say most of us can afford a car in this price range because we offer superior service (or you've got a trust fund). We expect the same high level of service in return. A smart dealer would know this.

    I've got a "premium car" dealer who cheaps out on service and either thinks his customers won't notice or don't care, and a service manager who thinks it's extremely unreasonable to be held accountable. And I'm feeling like a chump because I've let them keep the car for a week while they mis-diagnose it, then let them leave an otherwise driveable car apart until the right part arrives from Timbuktu.

    I'll get over it, but what kept going through my mind was what the salesman told my wife when she bought a $22k Infiniti G20: "Even if you just leave your car here for one day, we'll give you an Infiniti loaner". The Saab salesman said the same thing. Both these makes are fighting to establish credibility in their market. Is the LS so established that L-M doesn't need to mind these details? The subsidized leases tell me otherwise.

    That's a shame, because they've got a good product.
  • lateralglateralg Member Posts: 929
    My experience with Apollo/Sesi in Ann Arbor, MI has been excellent. When I call for an appointment, they schedule it for when they have a Lincoln available for a loaner.

    If I tell them I'd rather have a Sable or Grand Marquis than a Town Car they seem puzzled & reluctantly grant my wish. I've never paid a cent for the loaner ... no tax, no nothing.

    Why one dealer considers this good business and another not, puzzles me.
  • noshonosho Member Posts: 119
    The 2.7T rear end is 4.11. The gear ratios are:
    A6/LS
    1st - 14.39 / 12.99
    2nd - 7.77 / 7.74
    3rd - 5.06 / 5.13
    4th - 4.06 / 3.75
    5th - 3.31 / 3.07
    6th - 2.81 / ---

    The A6 is doing 2600RPM @ 70 versus 3000 for the LS.

    I ordered my LS at the end of August and received it the first week of December. By then I was very busy and didn't have time to deal with it. The symptom was no torque till 4000 RPM where torque quite literally kicked in, and remained till 5200. In hindsight, I believe it was the throttle body position sensor that was defective. It would have been easy to check - disconnect the throttle body sensor and see if there is any difference in acceleration....
  • ezaircon4jcezaircon4jc Member Posts: 793
    Isn't the Audi a front driver? One of the things that turned me off to it.
  • cdnpinheadcdnpinhead Member Posts: 5,618
    as AWD, or Quattro, to use their terminology. Has LSD all the way around -- whichever wheel or wheels have traction get the power, whether they're diagonally opposed, the same axle, same side, or whatever.
    '08 Acura TSX, '17 Subaru Forester
  • stanny1stanny1 Member Posts: 962
    I'm impressed by that gearing! Shows the magic of a six-speed overdrive. Gee - less rpm than the LS at cruisin plus a 4:11 for acceleration. It can't bog off the line and you can pull out tree stumps at the same time. While a six-speed and 4:11 would be a dream, I'd settle for the RX-7 five speed overdrive tranny and a 3:58 LSD rear in the Manual LS. Choosing an non-overdrive Getrag was just the start of having to compromise - on the rear ratio, NVH, gas mileage, engine wear and acceleration. The world-class Getrag resulted in less than world-class performance potential. It's surprising the 221 works as well in the BMWs. It might be a torque difference. Many of the Manual cars have deeper rear ratios but that's because they have overdrive trannys. Even the first gear is lower as well.
    Do you know if your six-speed is a Getrag or a ZF?
    Also, what is the 0-60 time? I know AWD can slow you down somewhat because of the added weight.

    ;
  • slunarslunar Member Posts: 479
    A couple of questions & a comment for those reporting broken wheel studs.

    1. It appears that the studs are attached to the hubs and not the brake rotors which fit over the hubs.
    2. Those that have broken studs, was it taking the lug nuts off or putting them on? Were you using a torque wrench? Are the broken studs on the front or back?

    I haven't broken any studs yet but I have 2 studs (on different hubs) that make creaking sounds when either tightening or loosening them that have me afraid they are going to snap. I've tried oiling the studs but it hasn't made them go on or off any easier nor reduced the noises they make.
  • noshonosho Member Posts: 119
    It only comes as AWD. Yes it is nose heavy (59/41). No it doesn't handle anywhere near as well as the LS. But the engine is a dream... though the price tag is painful.

    0-60 is 6.0 seconds (6.6 for automatic).

    Trannys not a GetRag but I don't know who is the maker.

    As far as I can tell, the BMW I6's are setup for low end torque.
  • ezaircon4jcezaircon4jc Member Posts: 793
    The stud that I broke was because the gorilla at the dealer cross-threaded the lug nut. It snaped when I removed the the nut. The dealer I went to (Rancho, near the Big Kahuna) said that he'd seen it before. I would put anti-sieze on the threads prior to torqueing the lug.
  • leadfoot4leadfoot4 Member Posts: 593
    I had a cross threaded stud on one of the front wheels. It came that way from the factory.
    I've read on a couple of occasions that you shouldn't lubricate lug studs. The reasons were not clearly explained in either case. I'll go out on a limb and assume that the reasoning is if you don't have a torque wrench and properly tighten the lug nut, there would be a greater possiblity of the lug loosening on a well oiled stud rather than a dry one. My reasoning might be faulty, but both articles I read sort of implied that.
    If you were to use anti-sieze on the studs, don't forget to reduce your torque setting, due to the reduced friction of the anti-sieze on the threads vs. plain oil.
  • brunobusbrunobus Member Posts: 77
    My 11-1999 build V-8 Sport is running at 3000 RPM at 90 MPH not 70 MPH. Must be the difference in the rear end. Must also explain why the V-6 gets about the same gas mileage as the V-8.

    BTW I got between 19 and 21 mpg on the way to Wixom and back doing about between 90 and 95 the whole way. I did notice that the wind speed increase on the way back made a big difference on the MPG. Might have even been a tail wind there and head wind back.

    Bruno
  • gkarggkarg Member Posts: 230
    Because of the window crashes -- I've had to leave my car at the dealer all day about 6 or 7 times. I never get a loaner... I always arrange for a coworker to pick me up and drop me off!

    Seems funny, but I don't think that they are interested in buying any Ford products...

    You folks in the big cities might have options to try a new dealer... but out here in the "country" I'm stuck with my situation! I really can't complain... they try their best, with what they have to work with.
  • gkarggkarg Member Posts: 230
    I was performing my 25,000 mile oil change, when I noticed something that I thought was neat. I realized that the valve covers - cover more than just the heads... I shined the work light in and you can see the chains, gears , etc for the front of the engine!

    I'm kinda looking forward to changing the plugs (which I plan to do at 50,000.)
  • gkarggkarg Member Posts: 230
    Just in case...

    I change my oil every 5K. I have 25K on the odometer...
  • akirbyakirby Member Posts: 8,062
    I got my window regulators replaced this morning. They also replaced the battery after 2 years/20K at no charge. It had a bad cell and wouldn't hold a charge. I told the service writer what the problem was and how to prevent it until the metal part is available. He looked at me quizically and said "How do you know all that?", so I told him. He was impressed.

    With the cold weather setting in I hope my windows will make it to next summer when the new part should be available.
  • goodyrlgoodyrl Member Posts: 83
    Anyone no where i can replace 2 reasonably? Dealer wants $286.10 each plus labor. Thanks
  • ls1bmw0ls1bmw0 Member Posts: 782
    I'd check on ebay. They usually have several sets available. Search on lincoln ls and you'll get everything available.
  • scottc8scottc8 Member Posts: 617
    You're on to something there; maybe a "litmus test" for the integrity of dealers' service departments. Watch the service advisor's reaction when you lay some of our vast knowledge base on him. It should impress him, and maybe even embarass him a little, but if it makes him angry or blustery, watch out.
  • slunarslunar Member Posts: 479
    I've had 7 visits to 2 dealer's service departments. The first operates their department as a complete black hole. All they want to do is type into the computer what the "customer complaint" is. They want no other input and push back when you try to bring up information like a TSB #.

    The 2nd dealer appears only slightly better, same complaint procedure and are only slightly more open to other customer input.

    Unfortunately after 7 trips to the 2 dealers, e-mail with JR's assistant, a test drive by a Ford field engineer (arranged through JR's assistant)my vibration problem remains unsolved. After 22 Fords in 30 years I think I've had it with them. I can look at the positive side, I only have 16 more months on my lease.
  • noshonosho Member Posts: 119
    Lincoln/Ford isn't the only manufacturer with uneven service. If you have followed the Audi board, you'll have an idea that every manufacturer has problems. Examples of AoA (Audi-of-America):

    Case 1 - (negative) A woman leased an A6-2.7T. After a few thousand (3K?) miles, the front-end vibrated as did the steering wheel. The front tires cupped after 1K more miles. The dealer blamed the woman but tested/certified that the alignment was good. The second set of tires lasted no more miles than the first. An AoA representative became involved but to no avail. Third set of tires and with the same result, I don't recall if she ever got any resolution....

    Case 2 - (positive?) A gentleman has been a long time Audi lessee. His latest acquisition is an A6-4.2. He found wheel shimmy during braking at speeds over 55+ annoying (especially given that it is a +50K sedan). The dealer cut the rotors which didn't help. The dealer covered half the cost of new tires - didn't help. An AoA engineer came and heat/cut the rotors while mounted on the car. Better, but still not "perfect". This case is still in progress so I'll have to wait to see how it ends.

    Case 3 - (negative?) Numerous complaints were filed with AoA concerning gas gauge problems - mainly reading full when the tank is empty. Sort-of like the window issue, a replacement part was supplied only to fail some months later. A class action suit was filed in NJ and then a recall notice arrived informing owners to have their potentially faulty fuel gauge sensors replaced. The claim is that the law suit wasn't a factor....

    Every dealer/company has uneven service. At least Lincoln does listen and attempts to resolve problems.
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