Subaru Legacy/Outback Wagons Maintenance & Repair

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Comments

  • njjulianonjjuliano Member Posts: 83
    So the numerous layers of weather strips on my door is not going to alleviate this, huh?

     

    Oh well, its looking like the beautiful silence that I so enjoy on long drives is going to have to wait till I bring it back.

     

    Please, someone, tell me it aint so....
  • rob_mrob_m Member Posts: 820
    I would spray silicone on all the rubber gaskets. It worked on my 03 Outback.
  • sdufordsduford Member Posts: 577
    Hi there, I have an 05 OBXT and I have noticed that in some very specific situations (high speed and hitting long bumps) the rear suspension gets "excited" and jumps up and down as if the shocks were gone. It is pretty rare however asI have only noticed that 2 or 3 times, and it hasn't kept me from driving fast.

     

    Your problems seems a lot worse than that. I'm not sure what causes this, perhaps Craig has some ideas? I would definitely recommend you get the suspension checked, but unless the dealer can easily replicate the problem, they will probably be unhelpful.

     

    Good luck!

     

    Sly
  • jdkjdk Member Posts: 4
    It's while I'm shifting into first. It also only seems to be while the engine is relatively "cold". I was out yesterday for a while, and the hesitation seems to stop when the engine is fully warmed up. I guess that is the solution, just don't know if it's normal.
  • c_hunterc_hunter Member Posts: 4,487
    Sounds like your dealership does not know how to adjust the windows properly. There are settings for glass angle, glass position (horizontal), and up/down stops. For example, see these pics (this is a back door but the front is similar):

     

    http://members.cox.net/craig.hunter/window/

     

    I have a feeling they screwed it up on the initial repair.

     

    It took me about 20 minutes to study and understand the design of the glass mounting, and I have to say Subaru did a pretty good job with the engineering. There are plenty of adjustments to get the glass aligned perfectly. Unfortunately, it may be too complex for the avergae dealer tech.

     

    Best thing to do is look at the passenger side glass (assuming that's OK), and pick out the incremental differences that make the driver's side window out of whack. From there, it would be a pretty orderly process of getting the driver's side window back in alignment.

     

    Craig
  • ateixeiraateixeira Member Posts: 72,587
    I've never owned a car that didn't have a prop rod, but I think the B9 Tribeca should get hood struts. At that price level and weight, it should.

     

    -juice
  • njjulianonjjuliano Member Posts: 83
    Rob, any suggestions on that silicone?

     

    Craig, yeah, this dealer is not the best in my area. The one that continually gives me great service is 50 minutes away, and is where I take it for major stuff. I thought it would be an easy fix, so I took it to dealer 2 which is 7 minutes away. Thanks for the pics of the door innards, couldnt find anything close in my web research in terms of info and detail.

     

    Nate
  • rob_mrob_m Member Posts: 820
    Spray silicone, comes in a small can. I got mine at the corner hardware store. I use it quite liberally on all rubber door and sunroof gaskets. Spray on, and wipe the excess off. Keeps the gaskets soft, and keeps them from sticking, especially in cold/icy conditions. Rob M.
  • paisanpaisan Member Posts: 21,181
    Prop rods. Love the ones in my SVX, the more I drive it the more I love it. :)

     

    -mike
  • hammerheadhammerhead Member Posts: 907
    And if you're worried about overspray, just spray a spot on a rag & wipe the gaskets with it.

     

    Cheers!

    Paul
  • frogfrog Member Posts: 52
    Just watched the odometer turn over to 10 grand yesterday. Very exciting! 2004 Legacy wagon.

    Have one issue still. Noise coming from one or more of wheels/tires. First noticed when rotated tires at dealer and pressure was put WAY up. Took back to 'Subaru' dealer and solution was to let off some pressure which reduced noise but did not resolve what was wrong. Noise is rhythmacal hum that sounds like a tire improperly balanced/alligned. I know it is impossible to diagnose this without seeing the car but thought I would put it down for posterity. The cars allignment was perfect and continues to be so. No vibration or pulling whatsoever. The tires after making noise for the last 3500 miles show no uneven wear YET. My diagnosis is a bent rim, or two. The tires look perfect and ran PERFECT for the first 6500 miles. All the mechanic did was rotate them and crank up the pressure. I am unfortunately guilty for running them with very little pressure for much of the first 6500 miles, and hitting at least one substantial curb that could have warped them. The low pressure could have hidden the problem till I had them rotated a couple weeks later. I dont know. The question is what to do. Do I go to the dealer and have them all balanced/checked for warpage and pony up for new rims? Any suggestions would be appreciated. I am about an hours drive from my dealer BTW....
  • bkaiser1bkaiser1 Member Posts: 464
    It sounds like the tires might be cupped. I had an 01 Outback that wore through it's OEM tires evenly, but when I replaced them with some new Dunlop A2's they quickly became cupped and would make a moaning/whirring sound (depending on speed). The tire shops were mystified -- everything was aligned, there was nothing obviously wrong, other than these new tires were wearing incredibly fast. I lived with the noise for about 18k miles until the tire shop finally gave up and replaced them (free) with a set of Michelin MXV4's and the sound went away.

     

    By the way, the cupping wasn't totally obvious on the tires -- I could see the tell-tale feathering on the treads only in certain conditions (after pulling into the garage, but not out on the street). It sounds like this is the most likely culprit to your problem.

     

    Brian
  • rob_mrob_m Member Posts: 820
    I would agree with the cupped tires. My 99 GT did this to the original RE92's within the first 30k. They were quite loud. Replaced with MXV4's and never had a problem since. I am very good with rotating them every 7k.

     

    If there was a warped rim or unbalanced tire, you would feel it, especially at highway speeds, possibly in the steering wheel, or the shift through the drivetrain. My dealer didn't balance one correctly on the last rotation. I knew right away. Rob M.
  • terumi1terumi1 Member Posts: 130
    Trying to remember what I did with my 89 Honda Accord when it was overheating...yet....the radiator level was always good.

     

    Seems to me, if I remember right, the fuse for the cooling fan had blown. When I fixed that, suprisingly, the problem didn't go away. Then, one day when overheating again, after I replaced the fuse, I pulled into a gas station, not a little suprised.

     

    What happened was that in the process of the radiator fluid, or the water portion of it, boiling, it had set up a vapor lock. Something about the height of radiator cap vs the fuel injection intake. Whatever...like I said, I can't remember exactly. But...in the end, the cooling system had vaporlocked. And simply by opening the radiator cap, with the cooling fan now working properly, I broke the vapor lock.

     

    Never had a problem with it again.

     

    So.....maybe for you in the 97 Outback (I have the same car with 72k on it), make sure the cooling fan fuse is good. And then open the radiator cap! Sounds simple...but that was what the problem was on my honda.

     

    When I told a buddy about how strange it was about the coincidence of pulling off the cap, and never having a problem again, he was the one that told me about the vapor lock and the height of the radiator cap and so on. He is a hot rodder from years ago. So take it for what it is worth!
  • terumi1terumi1 Member Posts: 130
    I just had the front cam shaft seals replaced on my 97 outback. There are six of them. Had them replace the timing belt while they were in there, even though the belt is a 105k belt.

     

    I had been having oil spots on my garage floor for about 4 years. I finally got tired of it and had them replaced. They did a bunch of work on it (flushing the autothrottle body, injectors, so on and so on....coming up to 1200 bucks in fees), and the car runs as if brand new. And getting 4mpg more than I was before taking it into the shop. The shop manager told me that would be the case....that I would see a big increase in my mpg. Things get pretty fouled up over the years (car has 72k on it)

     

    They did a great job.

     

    I think it is a pretty extensive job replacing those seals. You are into the guts of the engine. But don't have to take out the engine. So no crane at least!

     

    So to date, no leaks and engine really running tops. It has been about 2 months now. Brought it in based on an alternator failure which was under recall. I posted this problem here previously.

     

    Good luck!
  • paulypauly Member Posts: 4
    I am curious if anyone else has had this trouble. 99 Outback Ltd.. Fuel economy on the Highway is only about 21 mpg.. the dealership has checked everything over (ie. there are no CELs) and states there are no issues. Not speeding (within reason) and not sitting at idle for extended periods, etc. Really disappointed at the mpg.. any HELP?? thanks.
  • xwesxxwesx Member Posts: 17,717
    Glad to hear your rig is still running so well after the spendy maintenance!

     

    After a record-long run of just over 3 months with no lighting of the dreaded and annoying CEL, it is back in action. I'm a little torn about it this time. It will light (seeminly) randomly, then turn off about 3-4 days later in the same manner. The car doesn't seem to operate any differently in any respect other than my gas mileage is worse than it has ever been before. Every winter the mileage drops off more than it did the previous year, but last time I filled up I put in 12.5 gallons after 192 miles. Ouch. Sure, it was -30F or so here most of that time, but even during cold spells I've never had to fill up more frequent than 250 miles (average about 13.5 gallons/fill up). I've been lazy about replacing the spark plugs; I should have done it a couple months ago along with timing belt, fuel filter, etc., but other than mpg, the car's performance has never been better. The usual $85 or so flat fee for hooking this puppy up to a diagnostic is more than my meager budget can muster right now.

     

    Any general suggestions?
    2018 Subaru Crosstrek, 2014 Audi Q7 TDI, 2013 Subaru Forester, 2013 Ford F250 Lariat D, 1976 Ford F250, 1969 Chevrolet C20, 1969 Ford Econoline 100
  • btettemerbtettemer Member Posts: 4
    This is our first winter with our 2004 OBW. After the most recent blast of snow we recieved, the OB's doors were frozen shut. It seems moisture seeps between the windows and the rubber stripping. Froze the windows shut too. Is this a common occurance with OBs? Any solutions. I read about silicone, and will apply it for sure.
  • terumi1terumi1 Member Posts: 130
    Well, I can only relate what the dealer did. Which is what improved the gas mileage. I think it was on a previous post, the laundry list.

     

    But to try and re-create it here:

     

    -new spark plugs (platinum)

    -new spark plug wires

    -flush throttle body valve

    -flush fuel injectors

    -flushed the engine of accumulated goo (Dont know how they did this...whether it was a machine doing something under pressure, or whether it was a solvent of some sort)

    -new air filter

     

    The other stuff (camshaft seals, etc...), I dont think the dealer was representing as a big mpg changer. I think it was mostly the stuff listed above. With an emphasis on the flushing of the systems listed above. I think they were the big ticket items.

     

    ANC is beautiful...but it does come with its harsh winters! Summers, however, are tremendously fun.
  • rob_mrob_m Member Posts: 820
    How many miles on the car? How many mpg has it dropped?

     

    FWIW, I never got more than 24 highway with my 96 Outback, 26 with the 99 GT Sedan, and range 22-24 with the 03 Outback. Rob M.
  • rob_mrob_m Member Posts: 820
    I have had problems with the doors and windows freezing on all 4 Subarus that I have owned. Where I live in MA, we seem to get more freezing rain and iceing, along with the snow.

     

    I swear by the silicone. I tend to let the cars warm up before trying to operate the windows. I also have the side vents pointed sightly downward toward the door to get the warm airflow on the door assembly - especially the drivers window. Rob M.
  • smoky1smoky1 Member Posts: 4
    I'm new, and I did a quick search, but didn't turn up anything quite like this. My wife's new '05 2.5i OBW with 7K mi. has started making a sort of rubbing or chafing noise as she backs up the car and applies the brakes. It's not a squeak. When she drives 25mi. to work and gets out of the car there is a burning smell. Her mileage seems to have worsened as well. I suspect the emergency brakes. The dealer took a look at her car, took it for a test drive, and said the problem could not be duplicated and nothing was found. She will be taking it in for an oil change in a couple of days. She will have them try braking while in reverse, as that always makes the sound. Any thoughts?
  • frogfrog Member Posts: 52
    Thank you for the responses....

    I am glad to hear the rims are not the likely candidate. I think I will wear these tires out and then maybe try the MXV4's or something similar. I hate it that this small noise is spoiling my whole new car experience which has been otherwise sweeeeeeeeeet!
  • xwesxxwesx Member Posts: 17,717
    At 60 mph, I usually run about 27-28 with my '96 (2.5L), but averaging 65-70 mph between Fairbanks and Anchorage, that # drops to ~26. I would guess that, given the cars run at such (relatively) high rpm at highway speeds, the mileage will continue to drop at that rate as average speed increases. I ran a full tank off through some mountainous terrain in northern Washington a few years back, running at speeds between 45 and 60 mph, but never higher, and I actually hit 30 mpg (385 miles, filling up w/ 12.8 gal).

     

    Now, with 176K+ miles on it, I probably hit 25 to 26 mpg on the FAI-ANC trip, 20 mpg average with a 50-50 split hwy/city driving.
    2018 Subaru Crosstrek, 2014 Audi Q7 TDI, 2013 Subaru Forester, 2013 Ford F250 Lariat D, 1976 Ford F250, 1969 Chevrolet C20, 1969 Ford Econoline 100
  • c_hunterc_hunter Member Posts: 4,487
    Which transmission do you have?

     

    I would start by looking under the car real well and examine the drive shafts, u-joints, cv-joints, and brakes. It would not be unheard of for something to get caught up in there and rub. I once discovered a plastic grocery bag tightly wound around a driveshaft on my first Subaru! If a rock or pebble gets caught in the brake calipers, it will make oddball sounds in particular situations. By the way, the parking brake is a seperate "drum" system that is mounted inside the rear wheel hub, distinct from the rear disc brakes.

     

    Finally, all my cars will make rubbing noise if they have been outside for any length of time in damp/wet weather and the brake rotors get a film of rust. It usually goes away after a few stops. Could be as simple as that.

     

    Craig
  • njjulianonjjuliano Member Posts: 83
    <<Keeps the gaskets soft, and keeps them from sticking, especially in cold/icy conditions.>>

     

    Is the softening supposed to help in making a more tight seal to eliminate the wind noise?
  • subahondasubahonda Member Posts: 75
    The problem you mention sounds like the concern that Consumer Reports had in the December 2004 test of the new Outback. They mentioned a specific tendency for the rear end to slide out. I have a 1995 Legacy wagon and have never have had such a problem. Just replaced the CV shaft though and have been the cam seal route. 160 k klicks...
  • ponytrekkerponytrekker Member Posts: 314
    Fuel is different during winter. Ethanol. My mileage dips about 7-10%.
  • xwesxxwesx Member Posts: 17,717
    Sure, my mileage always takes a dip in winter, but at 16mpg, I'd rather be driving a diesel F350; at least then it would be justified even if not as much fun to drive. :-D

     

    I'll have to finaggle a weekend's garage use out of my friend in the next couple of weeks and get this bout of maintenance out of the way, then see how it performs. I'll see what I can find out about the cleaning options available. I just hope I don't run into any "downtime" delays, because there's no way I'm untarping Old Yeller this month, nor is there any way my friend will park outside more than 1 night! :x

     

    Thanks for the feedback.
    2018 Subaru Crosstrek, 2014 Audi Q7 TDI, 2013 Subaru Forester, 2013 Ford F250 Lariat D, 1976 Ford F250, 1969 Chevrolet C20, 1969 Ford Econoline 100
  • xwesxxwesx Member Posts: 17,717
    Well, I can only relate what the dealer did. Which is what improved the gas mileage. I think it was on a previous post, the laundry list.

     

    Yes, it was post #3782, but thanks for recreating it, Terumi1.
    2018 Subaru Crosstrek, 2014 Audi Q7 TDI, 2013 Subaru Forester, 2013 Ford F250 Lariat D, 1976 Ford F250, 1969 Chevrolet C20, 1969 Ford Econoline 100
  • sapphirebluesapphireblue Member Posts: 29
    I'm a little unclear how this area compares/contrasts to the "Subaru Crew: Problems & Solutions" area, but I'll try here first...

     

    I've owned my 2005 Outback 2.5i auto wagon for a little over a month now (coming up on 1,200 miles). Overally I've been happy, but there is one area that bothers me and is below expectation. I've been averaging 19-20 MPG at best (combined city-interstate driving). The first tank of gas averaged closer to 16-17 MPG, but then I instituted a practice suggested by my sales rep (turning the gas cap a full 3-4 turns vs. just a few clicks) and I got up to 19-20. Either way, it's much different than the 22/28 listed on the tag, and the ave. 24-26 I've seen mentioned on the boards here.

     

    I've been keeping voluntary electric use (CD player, heated seats) to a minimum to be a fair test, and have followed the instructions in the owner's manual re: how to break in the car over the first 1K miles (using variable speeds, etc.).

     

    But it's gotten to the point that I'm paying extra attention to the gas gauge, which is hurting my otherwise ok Subie experience.

     

    I have two messages into my dealer sales rep for guidance, but no response back from him yet. So I'm hoping to get some help from my fellow Outback owners on Edmunds. PLEASE HELP! I want to nip this in the bud before it becomes a long-term problem, esp. if it involves something engine-related that needs to be tended to.

     

    Thanks,

    sb
  • jay_24jay_24 Member Posts: 536
    First a little note on milage. Temperature has a big affect on mpg. I average 27 in the summer and now am getting the lowest average ever at about 20-21mpg. Temps over the last 3-4 weeks have also averaged 15F or less too. The car just does not roll or coast very well.

     

    Now for my question. Should the coolaing fan be running when its 5 degrees outside? Temp gauge shows normal but I notice the cooling fan running after my commute. I haven't checked coolant yet but maybe its time for a flush/replacement.

     

    --jay
  • smoky1smoky1 Member Posts: 4
    Thanks for your help Craig. I have the 4 speed automatic transmission. The brakes are not making any noise in forward, just reverse.

     

    I thought that just maybe the dealer would have done a visual inspection on the lift for foreign objects stuck where they shouldn't be. But I don't know for sure, my wife took the car in after work. My wife got the speech about the noise after a layer of rust develops, but that doesn't seem likely. She will be taking the car in next Wed., and it continues to make the noise whenever she backs out of anywhere.

    Billyray
  • c_hunterc_hunter Member Posts: 4,487
    sb: where do you live -- do they use winter gas in your area??

     

    jay: if the engine has reached normal operating temperature, then the cooling fan will cycle on and off regardless of the outside temperature.

     

    Billyray: keep after them to figure this out. Wouldn't hurt to check under the car yourself if you have some spare time and a garage. Road debris would not be uncommon.

     

    Craig
  • bat1161bat1161 Member Posts: 1,784
    SB-

     Out of curiousity how far do you normally drive? Is it stop and go in a city environment, or highway? I ask because a friend of mine had the same problem on his '03 OBW and we figured out it is because he drives only a few blocks at a time in city driving.

     

    BTW, the crew here were the ones that pointed out evrything wrong he did:-). Also, once he did a long trip, he got up to 26mpg, from 14mpg.

     

    Mark
  • kenskens Member Posts: 5,869
    First thing to keep in mind is that the EPA estimated milage is under very ideal conditions on a dynamometer.

     

    http://www.fueleconomy.gov/feg/why_differ.shtml

    http://www.fueleconomy.gov/feg/how_tested.shtml

     

    Other factors like short trips, winter fuel, colder weather, long idle warm ups, frequent braking, load and tire pressures all detract from the EPA milage. Also, there will be vehicle to vehicle variations. The EPA probably only samples one vehicle per model so it's best not to interpret the result as a being typical for the entire fleet.

     

    Given that your 2.5i is new, I'd wait until the warmer months to get a better read on fuel economy. Not only will your engine and transmission broken in, but the warmer weather will promote better gas milage.

     

    With my previous Forester, I noticed the fuel economy slowly improve 1-2 mpg over the first 10,000 miles. Also, I saw a small uptick of about 1 mpg when I switched to synthetic oil.

     

    For now, I suggest you check the easy items like tire pressure (make sure they aren't low) and just enjoy driving your brand new Outback.

     

    Ken
  • xwesxxwesx Member Posts: 17,717
    Jay:

     

    As Craig noted, if the engine is at operating temp, the fan will kick in intermittently regardless of ambient temperature. I hear my fan run even at 40 or 50 below zero temperatures. I doubt that it runs when the car is at highway speeds, but at a stand still when I can hear it, it does kick in.

     

    Side note: Unusual weather up here in Fairbanks! Over 14" of snow in the past couple of days and winds strong enough to drift it! My how I love a long, snowy winter. I just wish my job was to drive all day...... ;-D

     

    -Wes-
    2018 Subaru Crosstrek, 2014 Audi Q7 TDI, 2013 Subaru Forester, 2013 Ford F250 Lariat D, 1976 Ford F250, 1969 Chevrolet C20, 1969 Ford Econoline 100
  • jay_24jay_24 Member Posts: 536
    I just figured at zero to 10F the ambient temp would be low enough to cool the engine without the fan. Guess its normal.

     

    I wish we had the snow. There is snow north and snow to the south but none here. Just the cold. But even that has been wimpy most of the time. I think the high temps have always been above zero so far this year.

     

    --jay
  • jsunjsun Member Posts: 18
    Hello all,

     

    After reading all the positive reviews on the 05' Legacy GT and a great test drive, I took the plunge and bought my very first Subaru, a 05 GT Legacy Wagon on Dec. 22, 04 from Larry H. Miller in Salt Lake City. The very next day, I couldn't get this brand new car started and I was stranded in a friend's place. The engine wouldn't crank at all. It was totally silent as I turned the ignition. No, it wasn't a dead battery either. All powered equipment like radio, doors, seats, wipers, headlights worked fine. I did try jump-starting the engine just to confirm it wasn't the battery. Suspecting that the engine imobilizer had kicked it, I researched the owner's manual thoroughly but there was no mention of the symptom nor any remedy. So, finally I had to have my brand new car towed to the dealership for service. Right after the car got off the tow truck, a mechanic jumped in and turned the ignition. The engine cranked over and started right away on his very first attempt. They took car in the shop and checked it out and couldn't find anything wrong with it. I was told there was nothing they could do. So I drove the Legacy home hoping it was just a one-time glitch although I had this haunted feeling every time I put the key into the ignition that dead silence would greet me. Well, the Legacy had started fine since then till yesterday morning (01/06/05) as I was ready to head for work and turned the ignition. My fear had become a reality, it was dead again with exactly the same symptom as the first time. Both time the car went dead, it was snowy and below freezing. 14 days after it left the dealer lot, the Legacy took its second tow truck trip back to the dealer garage. It was even the same towing company and same truck. After it got off the tow truck, the same mechanic jumped in, and you guessed it, just like last time, the Legacy fired right up. This time, I wouldn't take "there's nothing we could do" for an answer. I went and grabbed a Sales Manager and politely explained to him my misfortune with my brand new $30K purchase. They still have no clue what was acting up but they kept my car in the shop this time for more diagnostics. So, here I am, still waiting a response from my dealer and searching this forum for a similar experience reported by a fellow crew but couldn't find anything so far. Could anyone out there relate to my experience? Your help would be greatly appreciated.
  • c_hunterc_hunter Member Posts: 4,487
    It's not the immobilizer key -- that will allow the engine to crank (and potentially start) but it will stall soon after (it cuts off fuel).

     

    I would suspect the automatic shifter is the problem. The car will only start if the shifter is securely in N or P. I suspect the switches in the shifter are problematic (jiggling the shifter would likely fix and pinpoint the problem). Either that, or you are somehow accidentally putting pressure on the shifter and/or brake pedal (which controls the shifter interlock) and causing a problem. I would start by making sure the shifter has easily and completely gone into park before you shut off the car.

     

    My wife had a 2000 Mazda 626 that would not crank for her on 4-5 ocassions. Yet, every single time, I would hop in the car and it would start right up for me. The dealer took a look and never found a problem. Of course, I just assumed my wife was doing something wrong the whole time!

     

    Craig
  • c_hunterc_hunter Member Posts: 4,487
    Boy, that is wierd, and I can understand how it is aggravating (especially after watching it happen to my wife). I hope they figure it out. Please keep us posted. I can't think of anything else it could be other than an electrical gremlin in the shifter or starter circuits.

     

    Craig
  • jfljfl Member Posts: 1,398
    Could it be a switch in the brake pedal? I assume it needs to be depressed to start the car.

     

    Jim
  • jsunjsun Member Posts: 18
    Jim, I'm not sure what you mean. The car should start without depressing the brake pedal.

     

    Jun
  • subearusubearu Member Posts: 3,613
    That switch (brake shift interlock, iirc) in the brake is used to allow the gear selector to be changed out of Park. It shouldn't affect starting.

     

    Next time the no start happens, try starting it in N. (of course, set the parking brake so you don't roll ;-)

     

    -Brian
  • ateixeiraateixeira Member Posts: 72,587
    With manual trannies, you have to have the cluth depressed. I'm not sure about automatics.

     

    I'd pre-emptively change the starter motor, to see if that's it.

     

    -juice
  • paulypauly Member Posts: 4
    just got the vehicle, so dont know if it has gotten that bad for full life or not.. only has about 40K on it.. thanks for the response Rob.

     

    Could just be the way the OB is.. hoping not.. I saw some posts about services that improved others' mpg.. might try that.
  • paulypauly Member Posts: 4
    When u say "nothing happens", does that mean that the dash board, etc. does not light or anything? If so, then I would tend to think u are dealing with an ignition switch/electrical problem rather than something with the brake/shifter/etc..

    If it was those, u would still have use of the battery powered equipment, but the car would not start.

     

    The problem for your dealer is that they can't just guess at the problem and go changing/replacing things because the manufacturer would not flip the bill (nor would u want to). :) That is why they have to duplicate the problem first. Once they do that, they can reason with Subaru as to what to do.

     

    Do u live close to the dealership? If the dealer cant find the problem this time, I suggest this: The next time it happens (sorry u have to wait till then), call your SalesPerson and have him come out to your home to try it himself to verify its occurance.. Maybe he can jump on the cel phone with his svc department for some trouble-shooting. He should be willing to do this to keep u happy and a repeat cust..

     

    Hope that helps.. Pauly.
  • kenskens Member Posts: 5,869
    jsun,

     

    Your case has me stumped too. I think Craig talked about all the things I would normally try. I also have the Legacy GT Wagon 5EAT (nice choice, by the way!) and I haven't heard of your problem yet.

     

    While your car is in the shop, I'd call Subaru at 1-800-SUBARU3 and have them set up a case for you. This way, Subaru of America can keep an eye on it and intervene if the dealer isn't doing everything possible to address your concerns.

     

    Since the dealer has the car in for diagnostics, it's clear that they no longer suspect a simple operator error and are looking for a different cause. If they still can't find anything, ask to see if they can keep the car overnight and try it first thing the morning. In that case, you should be reimbursed for a rental car. Hope everything turns out okay.

     

    Ken
  • jsunjsun Member Posts: 18
    Brian,

     

    Thanks for the suggestion. I did try that trick among many many other things.

     

    Jun
  • xwesxxwesx Member Posts: 17,717
    I did have a problem with my '96 for a while in that on occasion it would not start, but did 'click' once upon turning the ignition key to Start, but all electrical devices worked perfectly. 99% of the time it would start fine and was totally asymptomatic. I eventually discovered the problem to be a very slightly loose bracket upon which the power to the starter was connected. It tended to happen more frequently in cold (-10F or less) weather, probably due to slight shrinkage in the metal. Anyhow, I tightened it up and no more problems.

     

    The suggestion made about having a service person come out to your location when it fails to start might work if this is something similar to my problem because unless I popped the hood and started fiddling around (I usually thumped on the starter thinking something was bound), the car would indefinitely do nothing more than a single 'click' upon attempting to start.

     

    -Wes-
    2018 Subaru Crosstrek, 2014 Audi Q7 TDI, 2013 Subaru Forester, 2013 Ford F250 Lariat D, 1976 Ford F250, 1969 Chevrolet C20, 1969 Ford Econoline 100
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