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Tnx
I think I understand what you're trying to say, but please understand that before you send someone off to bat with the wrong equipment, a "GMPP" is a General Motors Protection Plan and is only for GM products - warranties like Max Care and Added Car are Daimler Chrysler (DCC) warranties and are only for Dodge, Jeep, and Chrysler products.
-juice
I am not a competitor of Warranty Direct. I am a individual car owner who was appalled at the service they offered. I am getting another extended warranty policy for my new car but it will be from the manufacturer (Volvo) directly. The Warranty Direct manager can post alll the messages he wants on this web site but he is basically hiding his head in the sand regarding the problems his company has. Maybe if my job was on the line I would do the same !
So let me ask for some advice. I just purchased a 2000 Ford Explorer Eddie Bauer AWD with 37K miles. I'd like to get a warranty on it, but from a phone call I made to Ford, it appears that I cannot get anything directly from them since my truck is outside of its original warranty.
Can anyone give me guidance as to where I should be looking? I have read more than a few comments that have said to take the money I would pay for a warranty plan and put it in the bank and use that plus the interest to handle the repairs. But I'm not that confident it would be enough over the next four years
So folks, any ideas? Please ????
Thanks in advance.
When that's up we could probably get one from Warranty Direct or somewhere like that (truck is VERY low miles). What we are going to do instead is take $3000 (save up a little each month) and stick it in the bank, that's the truck's money, not ours. I figure that any repair, short of an engine, should fall into that $3k. If we don't need it, cool, we use it for something else after we sell the truck, but if we do, its there. Better than turning it over to some warranty company that promises to be there for many years.......look at Warranty Gold, what a mess that is.
I was looking at a couple of used cars (both Hondas and Toyotas) that were between 2001 and 2003 model years, and I was wondering whether or not we would be able to buy a manufacturer's extended warranty for them considering that we were not the original owners?
How would the vehicle's current warranty status (in or out of warranty) change things?
Thanks
However, If you look at many cars, the warranty claims of those cars will be significantly less than the price paid for the extended warranties. So the average extended warranty is a money losing proposition for the buyer.
Every car is different of coarse. A few cars will need lots of warranty work and those people will come out ahead. Most cars won't need much warranty work and those people will have paid more money for the warranty than they get back in repairs.
You will just need to examine your situation and consider what's best.
Also, as a side comment, many extended warranty policies are written by flakey companies that either
1)don't pay what they should. ie - they challange every claim.
2) Hand out big bonuses to the principals and then go bankrupt just when you might need a repair
The only extended warranty that is worth anything (in my opinion) is one written by the original manufacturer (GM in your case).
Didn't you see a leak or a puddle or drops of something where the car gets parked ??
I have personally been insured with them for the last several years. However I don't have an extended warranty with them and I haven't had any claims so I can't tell you about their service.
At least with Mercury you can beleive that they will be around should you need to file a warranty claim. That's certainly not true of many of the other extended warranty companies.
Car_man
Host
Smart Shoppers Message Board
All a matter of personal preference really. Just wanted to give you some food for thought though!
The Sandman :-)
And I disagree with your calculation about the extra coverage of the ex warranty. You are subtracting your length of ownership and mileage out of the extended warranty, but this is covered under the original one. Essentially a new clock start ticking once you reached 5 years/50K. It will offer you an ADDITIONAL 50K miles of coverage from where you are now, up to 100K, along with the 5 yrs. Finally, how do you add the extended warranty to the cost of a loan already financed? Or were you talking here about adding it to the new one?
Car_man
Host
Smart Shoppers Message Board
My mother purchased an extended warranty for her vehicle. In December 2003, her vehicle needed some repairs. The warranty company authorized the repair company to do this work for about $1800 and the repairs were completed.
Now it is July 2004 and the warranty company still has not paid the repair company for the repair work. The repair company has already turned this case over to a collection service. When contacted recently, the warranty company acknowledges that they are responsible for paying for the repair, but says that it currently does not have the money to pay. The warranty company says it will pay for the repair, but does not give any specific date for payment.
I did some online research into the warranty company. The warranty company is being sued by a state attorney general. For details, see
http://www.ag.state.oh.us/press_releases/2004/press_release_20040- 512b.htm
Here is the warranty company's BBB report.
http://www.cleveland.bbb.org/reports/newsearch2.asp?ID=1&ComI- D=0312000025000699
The repair company's collection service is now asking my mother to personally pay for the repair since the warranty company has not paid after all this time. The collection service is threatening to sue my mother if she does not agree to pay.
I looked over the paperwork my mother received from the repair company. The only relevant comment I found regarding the agreement between my mother, the warranty company, and the repair company is in the receipt. Here is the relevant comment.
"WARRANTY COMPANY AUTHORIZED $xxxx.xx, CUSTOMER IS RESPONSIBLE FOR SHOP SUPPLIES, SALES TAX, FLUID & FILTER. $yyy.yy."
xxxx.xx is about $1800, yyy.yy is about $200. My mother paid yyy.yy back in December 2003 at the time of the repair. My interpretation of the repair agreement is that this payment dispute is between the warranty company and the repair company and should be resolved by them directly without my mother's involvement.
We submitted complaints to both the state attorney general and the BBB about a month ago. There has been no resolution yet.
This is a bad situation. The repair company did their job and deserves to be paid, but I do not feel my mother is legally resposible for assuming the warranty company's debts. I feel the repair company and my mother are both victims in this situation.
I am concerned about my mother being sued and the effect of this unresolved matter on her credit rating. The two options I see are:
1. My mother pays the approximately $1800 to the repair company out of her own pocket and tries to get it back from the warranty company if the warranty company settles with the state attorney general. My mother will get the collection service off her back, but may be left holding the bag if the warranty company declares bankruptcy or disappears.
2. Let the collection service sue my mother. Go to court and my mother pays if she loses.
What do people think my mother should do? Does the collection service has a valid case for suing my mother or are they just throwing around baseless threats to try and scare her into paying? Thank you in advance for your response.
Most independent shops, unless they've done lots of business with a particluar extended warranty company, will require the customer to pay up front and collect from the extended warranty company - the authorization number/approval is the means through which to sue the company, but I think the shop will end up holding the bag on this one.
I don't believe they have any grounds to collect from your mother, unless like I said, there's a clause where she's ultimately reponsible.
Again, this is one of the many mightmares of dealing with aftermarket extended service contracts - that shop took a gamble and lost - from the sound of it, the service contract company is belly up.
One more thing - contract cases like this are commonplace in my workload - if you'll scan both sides of the repair order and e-mail it to me, I'll review it for you.
Thank you so much for the detailed and informative post. It is responses like yours that make these forums such a good place to get information. Also, thank you for your generous offer to review the repair order. I might take you up on it later if the situation deteriorates, but I think my mother and I are OK for now. Thank you once again.
I know that I speak for others in here when I say "Thank You both and G-d Bless!"
The Sandman :-)
Now, looking back, it gave me some peace of mind over the last 30 months. And, when the repair shops called Warranty Direct for approvals, except for some phone tag between WD and the repair shop, the claims were handled expeditiously. The only thing that I learned that I would like to pass on is that one should ask the repair shop (a Cadillac dealer in my case) if they accept the time offered by the standard guides (Motor's, etc.). Just had a $400+ water pump job that they covered all but $140, because the dealer charged for 3 hours even though the book only showed 1.4 hours for the job.
Knowing then what I know now, would have asked the service writer up front and probably would have gone elsewhere and found someone that would accept industry standard job allowance.
I guess in summary, I would call it a neutral experience. I don't think Warranty Direct handled this badly, but the way I read the original agreement was that I could take car anywhere and they would pick up the cost no matter what.
Live and learn, huh?
Think about the business model for a service contract company: they have to take in more money than they put out to stay in business. They will charge you $1700 for this policy. They are banking on the probability that you will need less than that amount paid in claims. You are banking that your vehicle will break down enough to make all your money back.
The vast majority of people who buy these contracts do not see a return of their 'investment'. You would be much better served by putting that $1700 in an interest bearing account and saving for a rainy day.
I've not heard of 'Performance First', but I have seen a ton of fly by night companies that leave their customers holding the bag when they go belly-up. (see Warranty Gold postings)
I recently dealt with a gem of a service contract company and a customer with a blown engine. We found a bolt had dislodged in the engine, causing severe damage on it's way to the oil pan. The SCC won't pay for it because 'we don't cover nuts and bolts' The contract does not mention nuts or bolts as being excluded and claims to cover 'all internally lubricated parts of the engine.' But the guy's stuck with the bill.
Should I purchase a extended warranty from the original new car lot dealer,where the vehicle was originally purchased?
What are my best options?
Any info would be appreciated.
Thank You.
42,000kms
What are my best options to obtain a warranty or extended warranty?
The original car dealership?
Or the used car lot dealer that I purchased the vehicle?
service contract? I was quoted $1480 by a dealership, but am sure I can do better. I have 20K right now, and will be putting the truck on the road quite a bit this fall. It is an LE with 4x4, stability, traction and a ton of electronic stuff that could cost if it breaks. Thanks!
But if you MUST buy a service contract, buy a GM protection plan (since you have a GM vehicle). I believe they sell contracts for vehicles just out of warranty. Aftermarket companies are hard to deal with when a claim is made, and often want to supply the repair facility with their own (read: salvaged) parts, and want to dicker with the labor cost/rate.
Please read the previous posts on this thread before you give anyone your money in the hopes that they will pay for future repairs to your vehicle.
Is this true, can an EW be returned/canceled? Is there a grace period? Is there a fine/fee for doing this?
Any info is greatly appreciated.
Is your current EW a manufacturer-backed warranty, or a third-party warranty?
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