Edmunds dealer partner, Bayway Leasing, is now offering transparent lease deals via these forums. Click here to see May lease deals!
Options
Nissan Quest 2004+: Problems & Solutions
This discussion has been closed.
Popular New Cars
Popular Used Sedans
Popular Used SUVs
Popular Used Pickup Trucks
Popular Used Hatchbacks
Popular Used Minivans
Popular Used Coupes
Popular Used Wagons
Comments
I love my Quest, but it seems like I find more or hear of more problems. Any feedback would be appreciated.
As described the braking issue is a hard knocking noise in the front brakes and you can feel it while braking. The van does stop but it seems to "slip" a little during this. At first the dealership found nothing wrong. When we took it back and left it overnight they did notice it the next morning during a test drive and replaced the ABS sensor even though the ABS system was not throwing any errors. I think they are going to try the ABS motor next as the sensor obviously was not the problem.
As for the trim, I've had several pieces coming loose including a piece covering the A pillar on the passengers side, the power window module in the drivers door, the dimmer switch/mirror adjustment panel, as well as the piece covering the exterior tailgate handle which came completely off and appears to be broken where it mounts to the van.
I have owned a 2004 Quest SL for about a year and I do enjoy driving it. I have the intermittent radio problem about once a month, and the transmission "lack of power in fail-safe mode" issue has happened twice. I see the service bulletins and have talked to 2 dealerships about getting the repairs done, but all I hear is, "we need to replicate the problem in order to fix it."
I could understand that if I was wanting a repair done out of thin air, but Nissan has issued bulletins for both of these -
Has anyone have any luck with getting the repairs done?
Are these covered under the warranty?
How exactly does one get a dealership to replicate these problems that are intermittent in nature?
Thanks - this is very helpful board by the way -
mhall929
I also have had the transmission thing happen to me a few times. Even though the dealer confirmed the bulletin on this problem, they won't fix it unless they can duplicate it. It is not an easy thing to duplicate because you never know when it will happen. The bulliten states IF YOU CONFIRM ( meaning the dealer )
A CUSTOMER REPORTS THE FOLLOWING. My dealer interprets that as they must confirm the problem by duplicating it before they will fix it. I called NISSAN
NO HELP and they basically sided with the dealer, though they said I should try another dealer or go to arbitration. It hasn't happened for 5 months now, so I have not pursued it any farther. I agree with you, mhall929, I am not going to waste my time to go in the dealer to get a new A/T Control Module just for the heck of it. On day I'll probably try another dealer.
Good Luck.
zaragoza
Zaragoza
"Nissan also performed dramatically better in the 2005 study, with the Nissan Quest as the most-improved model, recording an impressive 104 Problems Per 100 vehicles improvement."
I could not see what the actual score was. I know the average pp100 is 118. Toyota, Chrylser, and Dodge still ranked highest. Regardless, that is a huge improvement for the Quest, now everybody on the fence can relax and go buy one.
:shades:
"Nissan Motor Co. had the most improved vehicle model with the Nissan Quest minivan. Oddes said the Quest had 243 problems per 100 vehicles last year, and dropped that to 139 this year. The Kia Spectra, Hummer H2 and Scion xA also showed marked improvement."
http://www.adelphia.net/news/read.php?id=11921642&ps=1014&cat=&cps=0
Then I went to other place (like circuit city) that guy told me that they had problem with remote power sliding door, it was keep opening by it self while driving, he also mentioned me that since car already had an alarm and if I install another alarm it will might Void factory warranty .better ask dealer before installing this things.
Does anyone have installed any of these in his new Quest ???
steer clear --- STEER CLEAR --- of this hunk of junk. email if you'd like more details.
steer clear --- STEER CLEAR --- of this hunk of junk. email if you'd like more details. How many miles on it? Which trim level? What part of the country are you in? Who is the dealer?
I see that you registered today and this is your first and only post?
Also, I think you meant the 2004 Quest drives like a Russian tractor...not a "soviet tractor" as the Soviet Union is no longer a country.
Thanks for the help, Gary Miller
I just had my 2004 Quest inspected and I have 10 and 9 on the pads. I was very impressed considering most minivans go through brake pads pretty quick due to weight.
I just finished the same install. Here are some details on how I did it. I had a class III hitch installed at U-Haul. They would not touch the wiring since they said it could damage the computer. I checked with the dealer and they said that there was no aftermarket wiring harness available. I tried Nissan customer service by phone and E-mail and they said the same thing.
I then checked around (including this site) and found that I indeed needed the DrawTite Modulite converter. I did some shopping on the net and found it (#18146) for only $26.88 at www.browns-of-tworivers.com/page31.htm - with freight it was only $33.13 - about a third of the local price. The local guys wanted $79.95 for the part and $179.95 for the part and installation. I saved a bundle for just a little cursing as I did the work.
I started by pulling off the left rear plastic panel. But it would be MUCH easier if you take off the rear panel in the well first. Just pull the real panel from the bottom carefully and when the plastic buttons pop then lift the whole thing up to take it off.
Then remove the left rear panel. Same process, be careful pulling and be sure none of the blue plastic snaps come out of the panel - if they do, recover them and snap them back in place.
I didn't find a white wire to power the Modulite, mine was also a blue/yellow wire in the main wiring harness down near the far rear left corner under the breakouts for the left light wiring. The fuse marked for towing in the engine compartment fuse panels makes this wire live.
I installed the Modulite on the floor just behind the rubber grommet mentioned above. Screwed it down with two sheet metal screws. For my Quest I followed the three wire instructions on the Modulite instructions. Tail light wire was green/white for me, the stop lights were green/yellow and the left stop light was solid green. These wires all come out of the wiring harness just above the blue/yellow power wire and the grounding bolt (that you ground the white Modulite wire to).
I ran the right stop light wire over to the right tail light area, took off the plastic panel and hooked it up to the solid green right stop light wire in the wiring harness.
Since I won't use my hitch very often I decided to run the wiring harness and connector for the trailer out through one of the holes in the storage compartment in the rear of the left panel. I just coiled it up in the storage space and will hang it out through the weather-stripping when I need it.
Buttoned everything back up, put the fuse under the hood and everything worked just fine. It was a hassle figuring out how to get the panels off but take your time, move slowly, and everything should turn out OK.
Hope if you do it that it works out as well as it did for me. The advice here was very helpful to me.
They got back to me by E-mail and confirmed that they would indeed extend the 3/36 factory warranty to 5/60 at no charge to me. I replied that an E-mail was nice but I didn't think it would go far in four years with a Nissan service manager or if I tried to sell the van after the "normal" 3/36 warranty expired. I asked for something more "official".
They responded and I got a letter dated 9/10/04 (well before I started my inquiry) signed by Mark McNabb confirming that my warranty was indeed being extended. They even sent along a small tag to apply to my warranty booklet saying the same thing.
I don't know if it applies to all 04 Quests but it would be worth an E-mail to Nissan customer service if you own an 04.
As an aside, mine is an 05 and has evidenced many of the problems people mentioned with the 04's, including radio problem, tire pressure loss, poor heating and light fixtures in cabin blowing out. No transmission or wobbling issues, though.
Dave
I too am having problems with the sliding door rattling. It just started happening. I haven't taken it to the dealer yet. I am afraid to. Has any one done a repair on the rattling slider that has helped??
When I was negotiating for the purchase of my 2005 Quest SL, the salesperson told me that Nissan had brake problems with Titan trucks and had to improve the brakes. He added that Nissan decided to improve the brakes for the 2005 Quest even though there were no issues with the brakes. I had no idea what he was talking about as I thought the all the basic mechanical specs were the same for both 2004 and 2005.
Well, I went on to www.nissannews.com to check the brake specs and found the following regarding the rotor size/type.
2004 (rotor size diameter x thickness in inches)
Front: Vented disc 11.42 x 1.10
Rear: Solid disc 12.13 x 0.63
2005
Front: Vented disc 11.42 x 1.9
Rear: Vented disc 12.13 x 0.62
Compared to the 2004, the 2005 front rotor thickness has almost doubled and the rear rotor is now vented disc.
This makes me think that the 2004 Quest has rotors (especially front) that can be warped more easily than the 2005.
Try the following links for the sources. Good luck!
http://www.nissannews.com/nissan/2004vehicles/quest/specs.shtml
http://www.nissannews.com/nissan/2005vehicles/quest/specs.shtml
So the only difference in the brakes is the rear rotor being vented disc for the 2005.
DCH is a large outfit so I assume they can afford to be more helpful then other dealers. We have had nearly all the problems you could have; radio (3 times) doors not closing, rattles, etc. And all have been addressed and corrected. They even arranged for multiple loaners.
We are making the pilgrimage from NJ to Florida in 2 weeks, plan to watch the MPG closely.
When I returned to the dealer, I had a large screw that nearly had the head worn off, in that tire. Whoops, that's what I get for assuming problems with the van because of known issues I read here. So, guess caution is always warranted.....ha :shades:
BTW, the dealer plugged the tire, performed a state inspection, and gave me a vial of touch up paint, all for $20. Wow!
Was your head liner dropped? Did they get it back in so it looked as good as new?
Thanks in advance for your answer.
The newer design radio (replacement) incoprorates the missing voltage step down to avoid the overcharge. I have read of an issue from a Nissan TSB covering poor AM reception due to the Antennae, but have no first hand knowledge.
Hpe this help
1) first the van is too low and when we went camping last summer, with only a moderate load, the van would scrape massively on every speed bump in the parking lot - not to mention that it regularly scrapes the front bumper against parking lot stops regardless of load carried.
2) the roof rack cannot hold the weight limit prescribed in the owners manual or as per the label on the rack itself (125 pounds - evenly distributed of course) without snapping the tack welds on the support beams under the center of the bow of the roof. The manufactourer says I caused the damage and would not repair it under warranty as the load is supposed to be carried on the rails and not lay upon the roof itself (their excuse) - I think this is BS, cuz we all know that every other car we've had with a rack allowed for weight on the roof, but strapped to and between the larger main rails. Also, I cannot find any note in the manula about this unusual requirement of load placement on the rails only.
3) We had our fuel pump give out after owning the van for only 2 months - then just the other day it would not start for 5 minutes and when it did the fuel guage read empty, despite a full tank of gas. The dealer could find no faults and I am worried that this is likely another fuel pump failure lurking in the wings.
4) the finish on the console around the radio - you know - the matte grainy like finish - well with simple non-abraisive cleaning it rubs off thus revealing the smooth plastic underneath - we had it replaced at dealer expense, but i caution other owners - be very careful as that finish on the column and console is NOT DURABLE.
1) first the van is too low and when we went camping last summer, with only a moderate load, the van would scrape massively on every speed bump in the parking lot - not to mention that it regularly scrapes the front bumper against parking lot stops regardless of load carried.
2) the roof rack cannot hold the weight limit prescribed in the owners manual or as per the label on the rack itself (125 pounds - evenly distributed of course) without snapping the tack welds on the support beams under the center of the bow of the roof. The manufactourer says I caused the damage and would not repair it under warranty as the load is supposed to be carried on the rails and not lay upon the roof itself (their excuse) - I think this is BS, cuz we all know that every other car we've had with a rack allowed for weight on the roof, but strapped to and between the larger main rails. Also, I cannot find any note in the manula about this unusual requirement of load placement on the rails only.
3) We had our fuel pump give out after owning the van for only 2 months - then just the other day it would not start for 5 minutes and when it did the fuel guage read empty, despite a full tank of gas. The dealer could find no faults and I am worried that this is likely another fuel pump failure lurking in the wings.
4) the finish on the console around the radio - you know - the matte grainy like finish - well with simple non-abraisive cleaning it rubs off thus revealing the smooth plastic underneath - we had it replaced at dealer expense, but i caution other owners - be very careful as that finish on the column and console is NOT DURABLE.
Regards.