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Just a little side note. I was looking through a
truck mag for their report on the ST and the Nissan and the ST rules, but also shown in the mag was a International truck w/4dr. and a short bed(e.g. ST) and a full size truck (e.g. Supercrew) from the late sixties or early seventies!! Obviously not a new concept just one that is catching on.
FIRST TIME ANY EXPLORER IN SILVER!
ok, warranty work, so far, just spoke w/ service dept. they replaced the right speaker that seem to be a bit fuzzy, also, don't know what they are gonna do with the stereo, can't get CD player to take disc in slots 3,4 5,.. hmmmm they said they would see what they could do, told them about the scratches on the arm rails on doors, they told me, it's not under warranty that that's from finger nails and rings and that's normal wear and tear, not manufacture defect,..... also, having major problems with rear head rests, seems over time,.. they get stiffer not easier, to position, i put the back behind driver down alot to put my work gear there, and it's HARD,... service guy again states,... that's how they are suppose to be, i told him i shouldn't have to get a darned hernia trying to lift them up, bend the head rest put the seat down, then, when putting it up again, pull the head rest out,... he said it would get looser with use,... i told him IT HASN'T,........ LISTEN TO ME,..... he stated he compared it with the other ST's and they are the same,. DUH!!!!!!! those haven't been used it, they would BE STIFF,.... i just feel like because i'm a female, i'm getting raked over the coals, and knowing nothing about this kind of stuff, it's hard to stand up, and be strong, when i don't know if i'm right or not. also, noticed over time, when the back window is down, the bed rattles pretty bad, yes, over bumpy roads, but also on smoother roads with normal driving, took a guy out on a test drive yesterday, so they could document it before starting to work on everything and he even noticed it right away. i called today to see how things were going, they said, they didn't hear the rattle, that they would have to take the guy out with them that went with ME,.. i told them,.... put down the window you IDIOT,... obviously you can't hear what's going on on the outside with the engine running, if your closed up inside,..... boy, that one was hard to figure out wasn't it,....... i just feel like i'm a "burden" on them,... oooh oooooooh, i also told them out the paint underneath the doors missing,.... "driviers side, front and rear,.. "it's painted on the passenger side," anyway, he told me, that's how THEY DO IT! it's like that on all trucks, now if i had a black one, it would be more noticeable, but since mine is white not to worry about it,....., they won't fix that anyway,......
i'm at a loss, if i should find anything else wrong, is it worth it, taking it in, since they don't help, or fix anything, it's wasting my time, BIG time, i work on my own, so sure, it's easy for me at times to not schedule to see clients for 3 days, but i can't do this often, it's money i'm LOOSING,.... well,.. anyway, sorry for going on and on,. just very upset and not knowing where to voice my hurtfulness in ford service dept........
Dove,...... ;-)
It came in monday but they failed to install the moonroof I had asked for. :-(
We checked into it and the salesman failed to transcribe it on to the order sheet before giving it to the person who orders from the fatory.
But everything else was installed.
They upgraded the 6 CD player (invoice price $229) to the Audiophile Pioneer System (invoice price $433)
They also added the Payload Pkg 1500 lb (GVWR 5700-lb)which is an invoice of $85
The kicker is they tried to charge me the $931 for the auto trans.
I had the girl that does there ordering check on this and she said I was under "price protection" because I ordered before the cut off date and exempt from the radio upgrade, GVWR add on, and the auto trans.
So I got two additions at no cost!!!! :-)
My gas cap also rubs... :-(
Showed it to one of the service people and they said they would have to dismantle it to fix the rub.
However I do have paint under all 4 doors. :-)
I checked with our Firestone store in town and the 16" Wilderness ATs are not on the recall.
Only the 15".
Have haven't found anything else as of yet.
I take it in Friday to have the gas cap repaired and the service manager said to make a list and he would have them go though and make the desired repairs.
Do any of you that have had your ST's for an extended time know anything I need to look at to see if I need to add it to my list?
Thanks
OBR123
How VERY funny,.... yes, i'm the same one,.... and it's sitting at sill-terhar,... thank you, i will check into him "dan nohr" I appreciate your help,... they arent gonna be finished with it tomorrow, but i need the truck for work, so will have to schedule another time to take it back and finish it,... at least they got some of the things completed, i can mark those off my list, and concentrate on any "new" things that might develop,.... XXXXX fingers crossed,..... hahaha
hey denverdave, where about's do you live, i live in Broomfield,.... so i'm close to sil-terhar, but might take it in elsewhere????? don't know depends on tomorrows results i suppose!!
Dove,.... ;-)
http://mirror.bridgestone-firestone.com/news/newsmain_ATX.html
The 16" Wilderness on the Sport package are not experiencing the tread separation problem.
Firestone P235 75R15 ATX tires were installed as original equipment on the following vehicles:
1991 - 1996 Ford Explorers (excluding Eddie Bauer & Limited editions)
1996 Mercury Mountaineers
1991 - 1996 Rangers
Firestone P235 75 R15 Wilderness AT tires produced at the Firestone Decatur plant. These tires were potentially installed on the following vehicles:
1997 - 2000 Ford Explorers (excluding Eddie Bauer & Limited editions)
1997 - 2000 Mercury Mountaineers
1997 - 2000 Ford Rangers
In addition, Firestone AT & ATX replacement tires are also included in this safety recall.
There doesn't appear to be any leaks and the cracks have not prevented the lid from working -but I want this thing to still be functioning in a few years so - back to the dealer.
So as far as I can tell, no Sport Trac tires are under recall.
If you're talking about the Ford ••Accessory•• Catalog, it should be in the SALES Dept./ Showroom, not the Service or Parts Depts. I got mine from a salesman/mngr.
REAR HEAD RESTS:
Try spraying some Silicone on the vertical bars. This should make them slide up & down easier. So as not to get the Silicone on your upholstery, you may want to spray it on a cloth and apply it to the bars this way (or) use that little plastic straw that you insert into the spray head for more accuracy with your aim.
PAINT ON BOTTOM OF DOORS:
Just out of curiosity, I checked the bottom of the doors on my 1987 2-door, full sized Ford Bronco and they were NOT painted either. I had only some "overspray" that others have mentioned. However, after 13 years, 208,000 miles and a few 2-week trips to the beach, NO rust can be found. Go figure... Maybe the door bottoms that DO get painted are the "mistakes". LOL!
The bottom line, dovette --- when you're dealing with auto service depts., remember how much you paid for the vehicle and remind THEM of that fact, if need be, to get the service and repairs you deserve!!!
I'm a 48 year old man and they still try to pull crap on me too! Stand your ground.
The best of luck to you.
Go to:
http://www.wieck.com/public/*2PV_007609
http://www.wieck.com/public/*2PV_007611
http://www.wieck.com/public/*2PV_007614
General comments - Sport Trac's are still very difficult to get. Most dealers only have 1 or 2. I ordered mine in April and got in in June (about 7 weeks total). Got it at dealer invoice. Very happy so far, but have experienced some of the reported problems. Dealer is trying to get the tonneau cover. Was supposed to be in last week. Still a no-show. I still find it impossible to understand how one of the world's largest auto makers can allow one part to delay delivery of a great vehicle in super demand. Thanks to all who continue to provide excellent information and support to fellow Sport Trac owners. Your efforts are much appreciated.
Did anyone notice the dual-tip exhaust and the body color tailgate handle.
Dove,..... ;-)
Now that's service!
Also got the no boundaries accessories catalog with all the optional equipment available for the st. Just wanted to let you all know that it is not to late to receive them in the mail.
Thanks for all the great info on this page.
Bob
problem? The tires that have the problems are a
certain size (235/75R15)and those made at the Decatur, Ill Firestone plant, a plant that has had union problems......hmmm. At any rate the DOT is investigating the situation and if other tires were involved, they would force a recall.
You can call and complain all you want but they're under no obligation to give you new tires. Firestone is offering a free inspection of your tires. Their web site says they'll give you credit (based on wear) for your current tires. But of course, you'll probably have to use the credit for new Firestones.
robertc---There will be no recalls at this time for your Sport Trac regardless of what state you live in. As I posted yesterday none of the Sport Trac tires fall under the recall.
You stated, "Firestone has admitted that other tires made at other plants other than Decatur
have also had the same problem but just not as
frequent. "
That's not true. Firestone hasn't admitted anything. Here's a comment taken directly from their web site:
"We believe that these tires, when properly inflated and maintained, are among the safest on the road. Most reported incidents of accidents related to these tires have involved under-inflated, improperly maintained or damaged tires, often operated in very warm climates. "
If your 15" AT's meet the following criteria then you should have no trouble getting them replaced:
"Wilderness AT tires P235/75R15 with an additional Department of Transportation code beginning with the letters VD"
If not, then I don't see how your insistance of them replacing your tires with another brand will get you very far. The only thing I could find on their web site that they offer owners of non-recalled tires is this:
"Consistent with the company’s long-standing policy of commitment to customer satisfaction and service, all Wilderness tire owners were urged to contact their nearest company-owned service center for a free inspection.
"We will inspect each customer’s tires for damage or excessive wear, while checking to make sure the tires are inflated to the level specified by the vehicle's manufacturer,"
If you're so worried about the safety of yourself and your family, nothing is stopping you from going to a tire shop tomorrow and paying to replace the tires yourself.
By the way I got 2 boxes from ford. I got a set of chairs 2 weeks ago and when I got home yesterday I got a second set. That makes 4 chairs, 2 knives, 2 catalogs, and 2 thank you letters. Now I need a table. Maybe I should get http://steelhorseautomotive.com/Pages/pg_trvl2.htm
Not to seem inconsiderate of any life or to think any complaint unwarranted, but 300 complaints out of 6.5 millions tires being recalled (1.6 cars based on 4 tires/car) equates to 0.018%. This seems pretty low to me. And as someone has already said the tires could have been improperly maintained adding to the cause of the accidents. I for one will wait to hear all the facts and see how the investigation goes before jumping to conclusions.
Life is not perfect and is not without risk and danger, but we must accept certain risks to live our lives, otherwise you may as well lock yourself in your house and wait to die.
That is where we stand. Ford is not offering the bed divider any time soon. The bed extender does the same/similar job when folded into the bed. If one has the divider they cannot use the divider with the bed extender in the bed. I do not want to drive with the tonneau closed and the tailgate down so the bed extender can be use.
The price I paid for the Tonneau cover INCLUDED the divider. When I ordered and PAID for my cover back in March, it INCLUDED the divider.
Now Ford is saying the divider has been removed from the Tonneau cover package and is still charging the same price. Seems to me that some type of Grandfathering has to be done for the divider just as was done on the transmission.
I paid for a Tonneau cover with divider and I expect Ford to honer the deal or refund me the price of the divider.
username: harvestgold
password: harvest
go to pictures and look at tonneaudivider.bmp
You said you had all of your tires replaced already. Perhaps your original standard HT's were removed and replaced with the AT's you currently have??
I'm concerned as much with tire safety as the next person. I've closely read the reports on the Firestone tires. But I'm not going to panic and waste my time and money getting tires replaced when there's not one shred of evidence that the tires I'm riding on are dangerous.
If you're so afraid of the reports that you choose not to use Firestones ever again, you're free to do that. What are you waiting for? Just go out and buy some other brand of tires! Then maybe you'll stop whining about Firestone and the "almighty dollar".
HERE IS MY DILEMMA! After reading about the problems people are having and going out and checking on the trac I have each time I have found nothing to be wrong with this one.(the shimmy/pulse, the gas door rub etc.) I can order one with some of the extras that I would really like(26,500 without leather and sunroof) but how long is that going to take and will it have some of the problems people are talking about?
Help me out here fellas, what should I do?
By the way, I think the trac looks so cool I'm getting one even though some of you have found some problems.
1. I don't work for Firestone. I don't own stock. And I don't care if they go bankrupt. I just don't like it when people like you go around spreading false information and generalities to try to panic others.
2. I don't have AT's. I have HT's. So none of the information from your "channel 4" still shows how my tires are unsafe as you claim them to be.
3. If you read the terms of the recall, the recalled tires are being replaced by other Firestones. So if you believe that all Firstones are bad, how does having them replace my tires with other Firestones solve anything?
Problems with the gas cap and the shimmey are still happening. So there is no guarantee that if you order an ST you'll get it without those problems. And you're probably still looking at LEAST 6-8 weeks, perhaps more.
You'll just have to consider if getting the additional features you want are worth the wait and the risk that the vehicle you order might have problems. Good luck!
Anyway, my point is, don't let the few minor problems with the Sport Trac cause you to not buy one. Test drive one, and if you think it fits your lifestyle (or job as in my case) and planned use for it, buy it. You won't be disappointed.
To me, that kind of money is nice new set of Michelin Tires, which by the way, every Ford service advisor I have talked to since 1995 when I purchased my 96 Explorer SPort recommended replacing tires with Michelins because they are a better tire.
As far as all the safety recalls and such... People have a right to be concerned, but you must also step back and look at the BIG picture. WE are talking about the number one selling sport utility vehicle in the world. It's all about numbers as some previous posts have stated. Take any tire from any vehicle and crunch the stats, work the numbers. Compare them and you will most likely find them similar. If there were as many Concordes flying as commercial jets, we would have seen more than just this ONE crash in it's 30 years!
Think about it. Pure numbers.
Also, you have to evaluate the cases individually since, given the sheer magnitude of sales on these tires, there are different situations. Some of these people could have damaged their tires and sidewalls in turn damaging the tire belts months before you would see any effects like tread separation.
How many of the accidents involved overcorrections? How many involved alcohol? How many involved high speed? How many had already damaged the tires (not visibly) through poor maintenance or careless driving? Are we supposed to believe that Firestone tires are the ONLY tires to experience tread separation? I don't think so. I think many of us need to listen more to what is being told to us by the NHTSA and manufacturer of our vehicles/equipment than the media. The media can conjure up anything they want and turn it into a raging bull. Remember the Dateline tests that were rigged? Death and dismemberment make good news, not calm and relaxing days.
Please get all the facts in before you pass judgements. My original equipment Firestone's lasted a beautiful 66,000 miles in Fort Lauderdale, Florida for two years and Atlanta, GA for two years (EXTREMELY HOT WEATHER CLIMATES). I consistently exceeded the speed limit EVERYDAY on the interstates traveling 30 miles one way to work in Florida and Georgia for four years (have tickets to prove:-O). I maintained my tires by keeping them rotated, balanced, and pressure checked as required by the mfrs rec's.
Please consider all the facts and do not fall prey to the media hype. Yes there is reason to be concerned, but you must remember that these deaths and injuries did not occur while driving the speed limit to church. (I have no vested interest in Firestone/Bridgestone. I am happy with my Michelin's)
Anyway, I get my ST on Aug 23! A week before my bday! Thanks to all the support on here gang!