They had my truck for a week and I had a little beater rental car. I told my writer that I needed my truck or a truck by Friday and he said no problem. They called Friday and said it was done all except the trans problem (slip at start) and door squeak (had to order part). When I picked it up they left the paper work open so I don't know what they did but I know they replaced the lower control arms and the rack and pinion unit (because it looks new) and maybe the power steering unit because it does not squeal any more also it goes straight as an arrow down the road alignment had to be done.
call the dealer and ask for a copy (xerox) of your service order. Tell them you want to check what they have done and what more they have to do. If you call in advance you could probably swing by and pick it up or have them fax it to you.
I bet you can find out the ones which have been arbitrated by the BBB, but I guarantee the internal Chevy buybacks are hidden in their confidential files somewhere. If you look at the statistics for just Edmunds conference folks, I bet there are quite a few buybacks although I'm not sure how many of the non-Edmunds folks are as motivated as us. I have run into several folks that have vibrating Chevy's, just asking about it in gas stations, etc. They all think they are alone and most told me they though they just had cheap General/Goodyear tires. From this conference we know different, and are more motivated to follow through with buybacks. I've been posting here for a year, and the problem was a year old then. It isn't fixed yet on those bad trucks, and I don't think they'll ever fix it. Despite what they tell you, I believe they know what the problem is. It's obvious they think at least part of it is because of the frame, from the new bracing evident on the 2001 models. They can't possibly be stupid enough that after 2 years, they don't know what the problem is. They just don't want to fix it due to the bean counters. They're willing to fix the strange bounciness in the steering, because you could say it is dangerous, but your vibrations??? no way. Even though you may have bought the truck after 18 months of it's initial release, you are Beta testing the truck, and the problems won't be fixed till you upgrade to at least the 2001 version. They're just not going to spend much time or money fixing the old problems. That's why mine is going back, and I'm buying a Ford truck. I'm fed up with General Motors and how they've treated all of us. Is Ford any better, who knows, they certainly have some tire problems with Firestone, but maybe the truck won't have the long laundry list of problems these Chevy's have. BTW, I need a new car also, (need to replace my current Buick) and narrowed my choice down to a Merc Grand Marquis (after ruling out all GM cars because of their lack of ethics on our truck problems). That's about 50 grand of my money GM will not be getting. Will it make a difference to them. Nope, not a bit. Shaft me once, shame on you. Shaft me twice, shame on me (for allowing you to do it a second time).
Risch - funny - I left Ford for the same reasons you left Chev - Jacking you around. My Chev. dealer (King Chev. in Tyler , Texas) has always found my problem and repaired it. Which is a lot more I can say about the ford dealers Keno
Risch - funny - I left Ford for the same reasons you left Chev - Jacking you around. My Chev. dealer (King Chev. in Tyler , Texas) has always found my problem and repaired it. Which is a lot more I can say about the ford dealers Keno
Aaaah, don't worry about it! All the GM dealers are committing themselves to say that the vibration is "normal" or "within limits"! HA HA HA! LOL!
I can believe it's normal for a GM truck to vibrate! LOL!!! Low quality junk!
All I see on GMs lots are used Shakerados that somebody dumped off only to buy another problem in different GM truck! Keep it up GM! You are great for Ford's sales!!
Edmund's has a new test showing on their start page of 2000 pick-up trucks. Guess which one won the contest? I was a little surprised - the older designed F-150. Frankly, I love my 1999 F-150 4X4 off-road, but I was shocked to see this old a design beat the newer GM and Toyota designs. Says something for the truck.
I read a lot of car/truck mags and most of the consumer stuff too - Edmunds does a credible job on their tests. It would be hard to dispute their opinions/findings - still, think it was rather impressive that the older Ford product stood up to the new competition so well.
nor too opinionated. Why would edmunds do a credible job. If we look closely at their evaluations, there are a lot of contridictions. To me any evaluation is highly opinionated. Whether GM trucks came out first or Dodge, it should be taken with a grain of salt. Just the fact that you decided to post a ford comment in a silverado buyback topic tells me that either you are looking to get flamed or lack the sensitivity to understand what the owners of these trucks are going through. Either way your opinion is just that. Another opinion.
Continuing, what has edmunds done in their evaluation that I as a consumer should give their evaluation a second thought? You state that edmunds has done a credible job. How? You state that it would be hard to dispute their opinions/findings. Opinions are just that, opinions and will always be subject to criticism. Findings? Exactly what findings would be hard to dispute? Their evaluation would not sway anyone who owns another brand that they are happy with to ford. Nor does their evaluation have any convincing evidence to support ford as their #1 choice. One last thing, please explain to me what "I read a lot of car/truck mags and most of the consumer stuff too" have anything to do with "Edmunds does a credible job on their tests" as I see no relevance between the two. The problem with any "evaluation" is that objective "data" is mixed in with subjective "opinion" of the authors rendering the evaluation useless.
I look forward to your response.... Good luck on this one now!!
Anyone contemplating a Buy Back might want to take a look at some of the documents I am posting. I have just begun working on it, but it is a start. I have scanned all of the BBB paper work, the settlement offer from GM and the final settlement papers. Interestingly enough, GM sends paperwork to the dealer saying they have to "repair" the vehicle so it can go directly to auction. I guess GM can claim they are selling a "repaired" vehicle that way. Like my dealer said, "If we could have fixed it they wouldn't have bought it back".
My voluntary GM buy back worked the same way. GM bought it back, told the dealer to fix it and send it to auction, and I guess send GM a check. I still have a copy of the paperwork if you would like to have it.
Sure scan and send I will add to what I have posted. The only form I got a copy of was the one where they say is was to BE repaired. The dealer did not give me a copy of the form where they have to sign off that the truck IS repaired. It sure was a comical situation. The girl doing the paper work asked what do I say. My salesperson says, "If we could have fixed it GM wouldn't be buying it back". They didn't finish that form in front of me. I'll bet it never goes in the shop, they sign off that it is repaired, and it gets trucked to auction...GM will have covered their butt again. Clay gm_lemon@bigfoot.com
Got my check this week, Chevy's now got my truck. Basically here was their offer in round numbers. Bill of sale said truck cost 30K, said my trade in was 10K. Chevy said I actually paid 26K since they arbitrarily assigned a "over allowance" of 4K because they said the tradein was only worth 6K even though none of this was on the bill of sale. They took off the mileage charge(miles at BBB filing time devided by 100000)times cost of truck. They refunded back the local city and county taxes to me although not the state. They said I had to try to get the state taxes back myself. They added the aftermarket items at full price and I had to send them the original receipts. Things to watch out for - Make sure you are comfortable about the tradein value of your old vehicle. If it isn't listed on any docs you got when you bought the new truck, they will assign a value arbitrarily. Make sure they take the mileage off of the correct vehicle cost. In this case, they shouldn't use 30K, they should use 30K minus the over allowance (26K). Be sure to include any aftermarket items on the BBB filing (or add them ASAP). You will need the original receipts. Took about 6 weeks after they agreed to buy back -did not go to BBB arbitration.
I received a similar deal on my trade in. I got about a $1000 less than it was worth. I had agreed to a lower value on my trade in because I got the new one for about $900 below dealer invoice (advertized special of the week). This is what was on the bill of sale. I asked the GM rep (Buffy was here name if you can believe it) if they dealer inflated the price of both vehicle to MSPR on the bill of sale, would they have given me MSRP on my truck, she said no only fair market value. As you can see they play the books whichever way works best for them period. After some negotiation and explanation, I did get everything else back, all taxes, interest, fee, etc, even no mileage deduct (6500 miles at turn in). Guess I couldn't complain too much.
I I didn't get near the deal you did, and knew they were getting over on me some when I did it. I usually fight tooth and nail but I already have too many lawyers on my payroll and am fighting on other fronts more important that this little issue. They know most people will cave early, but for those of you willing to ruin their day repeatedly, you can get a better deal back from them. It matters what the Lemon Law is in your state, even though you are not invoking it when you settle out of arbitration. I belive in some states, the BBB figures mileage from different times, like the first reported incident to the dealer. Others use mileage at BBB claim time (like mine did). Chevy is aware of that and will factor that into their settlement offer whether you know it or not. Worst thing you can do is to wait too long to invoke the BBB claim.
Worst thing is to wait too long for BBB claim? Is that because of the mileage? My '00 Silverado had 2200 miles on the date of arbitration. That was more than three weeks ago, I'm still waiting for BBB to send a technical expert to drive my truck. Looks like foot dragging is contagious.
Yeah, just the time involved, and as the mileage adds up, you loose money. Also, chev may agree to buy back, then jack you around for 2 months. Then if you can't agree, you have to refile with BBB. (whey chevy say's they'll pay, the BBB case goes on hold). Unfortunately in my state the mileage is calculated by using the mileage when you file with the BBB, so if you don't accept the chevy buyback offer, and have to refile with BBB, it resets your mileage to the current at that time. If the service mgr and the regional service rep agree the truck cannot be fixed, they can OK the chevy buyback. If they stall, you have to do the BBB BS.
If you get this prior to your hearing, my advice is to make sure you have the photos of the improvements to the frames (braces, crossmember. This will help the arbritrator understand what has been changed, and they wouldn't have done these changes if there wasn't a problem. Good luck!
Sorry I missed your post before your arbitration. I had mine three weeks ago and the tech. expert that the BBB sent was here today to drive the truck. He said I should know something in a couple of days. I had pictures of the '01 frame braces, a copy of the TSB for the steering and some good posts from edmunds.com. All the Chevy rep would say was that vibration was normal for this truck. Why then is Chevy trying all these lame fixes to cure this "normal vibration"?
My hearing went okay, I guess. The arbitrator didn't let the "GM Lady" get away with anything. Since my truck doesn't have the wheels and tires it came from the factory with, she tried to use that as an excuse for GM's not being responsible for the problem. I think I proved her wrong in the eyes of the arbitrator, since at the end she asked if a neutral tech. expert could examine the truck and also that the arbitrator consider using current mileage when determining a buy-back. She must think there is a good possibility that the arbitrator will find in my favor. I then closed with my statement that Oklahoma Lemon Law states that the manufacturer must figure mileage from the time the defect was first brought to the attention of the dealer. Would mean about $850 difference in my case (8,000 miles instead of 12,000 miles)so I wanted to make sure she knew that I was aware of the law in Oklahoma. I guess I'll know something next week. It's funny, but I tried to check GMBuypower.com for a trade-in value for my truck, but they don't yet list 2000 models. However, a 1999 model equipped like mine, according to Kelley Blue Book on GMBuypower.com, is worth $18,000 trade-in. I figure a 2000 model should be worth maybe a grand more. Since the best I can hope for is about $21,000 on the buy-back, looks like I stand to loose $2,000 to $2,500 if I loose the buy-back and just trade it off. RRRRRR
I still say Edmund's does a credible job. I read this post and lot of other websites because I enjoy reading them and think I learn something about brands, current problems, etc. of light-duty trucks. Believe me, the current production GM trucks generally have so many responses and clutter the message boards so badly, it is hard to even want to wade thru them.
I make the point of "credible job" due to years of reading these reports. I guess you don't think much of their testing, but most of these tests involve a lot of expense and generally report true results of that testing. Maybe other people should do a little more research - these problems with the GM trucks are well known, not just on the internet, but also well-published in magazines. Sounds like recently that GM has managed to squirm in a new reinforced chassis to this design without actually recalling all of those trucks that need the new, better supported frames.
I read message boards other than regarding my Ford truck just to stay in touch - I am not brand loyal and shop around and like to be informed.
Got the technical experts findings today in the mail from the BBB. He confirmed the vibration problem exists but he called it a "slight" vibration. He also says that the vibration does not appear to be coming from the steering or a tire/wheel problem. He says that the vibration appears to induced by a problem with the driveline. I have eight days from the date of the letter to comment on the findings, at which time my comments and the expert's report will be sent to the arbitrator. Right now all I can think of to comment on is that when the truck was test driven, the expert was only gone about 25 minutes and only drove it for eleven miles. If I was to drive the truck for only eleven miles I guess I would call the vibration "slight" too.
The only expense incurred is from manufacturers for providing the vehicles and with the bribes, dinners, and drinks that are on the house whenever those editors are evaluating. Anything "opinionated" is not credible. If you want clutter check out f150online and find out what ford is doing to their dealers. As far as GM squirming with the reinforced chassis well, I don’t think that GM squirmed. They made improvements, as would any manufacturer of vehicles. If GM truck owners have issues to be resolved that is what warranty is for. GM is just big enough to get away with it. Whether they will continue to get away with it . That is up to the consumer on whether they will allow it or not.
Bottom line edmund’s evaluation did not shed anything new on the subject of trucks that most of us here didn’t know. The fact that they even bothered to do it surprised me. It would have been better to have waited and compared the new HD from GM with the ford and dodge. At least they would be providing welcomed information. Info on ½ tons is old as every magazine and their affiliate has done one and no overwhelming winner in any of them. It was just another “so what”.
"Maybe other people should do a little more research - these problems with the GM trucks are well known, not just on the internet, but also well-published in magazines." I have not read, to date, anything about the vibration problems with the GMT800 in any magazine. If you have, please post the info here, as I would be very interested to read about it.
You won't find any bad reports in the magazines. Anything you read will be positive because the manufacturers are paying for the tests, either directly, or through bribes, or through advertising dollars spent. I know it goes on with boat magazines and am sure it is the same for cars/trucks. The articles will be glowing, except they will throw a couple of extremely minor points just so they don't sound like they are obviously sucking up. It would be interesting to find some reviews of Yugo cars when they first came out to see how wonderful they sounded. Online is a little different than print, but they are subject to some of the same pressures as magazine writers and publishers. Hopefully we will see a trend towards more interesting and real personal opinions on the bad aspects of vehicles. Edmunds does a great job with the message boards so owners can fill in the blanks that the reviewers leave out.
Arbitration hearing over results, they do not recommend buy back. Stated there is a slight vibration but no safety issue. Did get a laugh out of it though. GM rep stated that I special ordered the 16 inch tires that are causing the vibration. And that only 2% of the silverado owners are dissatisfied and that was good, ( I guess that 2% just has to live with it like the service manager keeps telling me ). Called the dealer to ask about a trade but he wants me to take a $2500.00 loss. Have appointment with the lawyer this week. Will have to wait 18 months to give the truck back. Don't plan to settle and take a loss.
Another former owner got buyback from GM due to the driveline growl. If the update has been performed on your truck and it continues to "growl" at 40-45 mph, long term engine damage may ensue and be the basis of the buyback.
tarhll is the first one to I've heard of to loose arbitration. I expect to hear any day now; it's been a week today. GM rep is not looking for the truth or customer relations but merely to dig up some excuse and absolve GM of liability. It just makes me sick that we pay $20,000 + and then get treated like sh*t by GM. Pisses me off more and more every day. I sure wish I had my '96 back; hind sight is always 20/20!
Who said the vibration in your truck was "slight"? The arbitrator? The BBB sent a technical expert to test drive mine four weeks after the arbitration. In his findings he agreed that the vibration problem exists but he also called it "slight". I was allowed to comment on the findings and the BBB will send everything including Chevrolet's comments, if they have any, back to he arbitrator for a decision. It's been more than ten weeks since I opened the case with the BBB.
Yes Arbitrator said vibration was slight, also the service manager says slight vibration. For the cost of a Z71 it should not have even have a slight vibration. When I went to the arbitration hearing I ask for a smooth road that I could run 45-50 mph and he took me on the roughest road that I know in the area. I had a bad feeling when the arbitrator pulled up in a new chevy van. After reading about the losses here that some are taking on trades I decided that I will not trade or take a loss. Plan on going to court and waiting the 18 months to get back the full purchase price.
Chevy handles the buyback directly except for the final act of giving you the check. Chevy has two stages. The first stage is the person who contacts you to gather the info. They also call the local dealer service mgr, and the regional service guy for their opinions. After getting that info together (I believe the regional service guy actually makes the decision to buyback or not), they pass you off to anothre person at central chevy who makes you an offer. It's my opinion that the offer is based on what you would get from the Lemon Law of your state. When you accept, the central chevy person who made you the offer faxes the offer to you, you sign and return. They will mail the check to the dealer within 10 days. Dealer service mgr will call you and you have 5 days to turn truck in. Dealer will inspect truck for damage beyond normal wear and tear, and if it's OK, will give you the check.
This buyback procedure that you described, is that the way it is when going through the BBB? Wouldn't the arbitrator have the final say so about any buyback?
I have won my BBB Lemon Law case with GM, Seeing that I wouldn't get reimbursed for any accessories that I have added to the current truck, and some other issues, I went for a replacement truck. What I meant by my earlier question was that now that I sent the acceptance of the decision to the BBB, will GM contact me,the selling dealer, or both and work on a suitable replacement?
Chevy told me that the actual people that handle the replacement trucks were a different group from the ones that did the cash type buybacks although they all did work for Chevy. I expect that chevy will contact you directly from that group. I did have a Chevy salesman tell me that he had one customer that decided to do the swap for a new truck because of brake problems (on a Tahoe I believe). Chevy required the old truck to be turned in to the dealer, then since another Tahoe wasn't available, they ordered one. It took something like 9 weeks to come in, so the customer was out of the use of a vehicle for those 2+ months. No loaner was given. Of course I bet the loan payments still had to be made, but I'm just guessing there. That's all I know about that, but I would sure be cautious of turning in your current truck before your new one is available for delivery. Maybe the Tahoe was different because if it stayed on the road it posed a lawsuit risk if the brakes failed. On the contract chevy gives you , there will probably be some time period and a mileage cap on the mileage on your current truck. Make sure it is adequate. Also, I have read that if your new truck has additional cost options on it, you will be charged the difference as it appears on the window sticker. If you were buying the truck outright for the first time, those prices for options are kinda negotiable, at least you wouldn't be paying sticker price for them. Example, if the 5.3 engine upgrade lists for $1500 and the invoice price is $1300 on that option, chevy would charge you the $1500 when you figure the difference in your old and new trucks. I think they will take the sticker on your old truck, sticker on the new truck and subtract. They they would figure in the usage charge. You will probably be charged for the additional taxes on the difference (gotta feed those money hungry Democrats). My $.02
I will definately drive the replacement vehicle before going ahead with giving them the present truck, as to not go through this mess again. On the decision from the arbritrator, there appears to be no money involved-a similarly equipped truck to replace my truck, except NO VIBRATIONS. Hopefully in a few weeks I'll hear from GM.
I'd suggest you go for a 2001 since they should have the front end TSB and the frame brace changes already on it. Who knows, they may try to get you to take a 2000 3 door leftover. I don't put anything past them.
I just got my paperwork from BBB... I won. GMC has to buy back my shaking Sierra. I need some help here, guys, on some options. If I accept the arbitration decision, am I bound to the dollar figures sent to me by the BBB? They are figuring milage from the hearing (11,812), not from when I first took the truck in to be fixed (8,107); and they are not figuring a refund on excise taxes ($855 in my case). Altogether, they are cheating me by about $1,600.00. Should I just take it and be happy to be rid of it, or should I hold out for what I think I should be getting (according to Oklahoma Lemon Law). Also, do I have to return the truck EXACTLY as it came from the factory? Can I change out the wheels and tires that I put on, or do I have to leave it "as is." Any help would be appreciated.
Comments
have a good one steve
I have run into several folks that have vibrating Chevy's, just asking about it in gas stations, etc. They all think they are alone and most told me they though they just had cheap General/Goodyear tires. From this conference we know different, and are more motivated to follow through with buybacks. I've been posting here for a year, and the problem was a year old then. It isn't fixed yet on those bad trucks, and I don't think they'll ever fix it. Despite what they tell you, I believe they know what the problem is. It's obvious they think at least part of it is because of the frame, from the new bracing evident on the 2001 models. They can't possibly be stupid enough that after 2 years, they don't know what the problem is. They just don't want to fix it due to the bean counters. They're willing to fix the strange bounciness in the steering, because you could say it is dangerous, but your vibrations??? no way. Even though you may have bought the truck after 18 months of it's initial release, you are Beta testing the truck, and the problems won't be fixed till you upgrade to at least the 2001 version. They're just not going to spend much time or money fixing the old problems. That's why mine is going back, and I'm buying a Ford truck. I'm fed up with General Motors and how they've treated all of us. Is Ford any better, who knows, they certainly have some tire problems with Firestone, but maybe the truck won't have the long laundry list of problems these Chevy's have.
BTW, I need a new car also, (need to replace my current Buick) and narrowed my choice down to a Merc Grand Marquis (after ruling out all GM cars because of their lack of ethics on our truck problems). That's about 50 grand of my money GM will not be getting. Will it make a difference to them. Nope, not a bit.
Shaft me once, shame on you.
Shaft me twice, shame on me (for allowing you to do it a second time).
Dean
Keno
Keno
I can believe it's normal for a GM truck to vibrate! LOL!!! Low quality junk!
All I see on GMs lots are used Shakerados that somebody dumped off only to buy another problem in different GM truck! Keep it up GM! You are great for Ford's sales!!
Continuing, what has edmunds done in their evaluation that I as a consumer should give their evaluation a second thought? You state that edmunds has done a credible job. How? You state that it would be hard to dispute their opinions/findings. Opinions are just that, opinions and will always be subject to criticism. Findings? Exactly what findings would be hard to dispute? Their evaluation would not sway anyone who owns another brand that they are happy with to ford. Nor does their evaluation have any convincing evidence to support ford as their #1 choice. One last thing, please explain to me what "I read a lot of car/truck mags and most of the consumer stuff too" have anything to do with "Edmunds does a credible job on their tests" as I see no relevance between the two. The problem with any "evaluation" is that objective "data" is mixed in with subjective "opinion" of the authors rendering the evaluation useless.
I look forward to your response....
Good luck on this one now!!
Clay
http://agmlemon.freeservers.com/Buyback.html
The dealer did not give me a copy of the form where they have to sign off that the truck IS repaired. It sure was a comical situation. The girl doing the paper work asked what do I say. My salesperson says, "If we could have fixed it GM wouldn't be buying it back". They didn't finish that form in front of me. I'll bet it never goes in the shop, they sign off that it is repaired, and it gets trucked to auction...GM will have covered their butt again.
Clay
gm_lemon@bigfoot.com
Basically here was their offer in round numbers. Bill of sale said truck cost 30K, said my trade in was 10K. Chevy said I actually paid 26K since they arbitrarily assigned a "over allowance" of 4K because they said the tradein was only worth 6K even though none of this was on the bill of sale. They took off the mileage charge(miles at BBB filing time devided by 100000)times cost of truck. They refunded back the local city and county taxes to me although not the state. They said I had to try to get the state taxes back myself. They added the aftermarket items at full price and I had to send them the original receipts.
Things to watch out for - Make sure you are comfortable about the tradein value of your old vehicle. If it isn't listed on any docs you got when you bought the new truck, they will assign a value arbitrarily.
Make sure they take the mileage off of the correct vehicle cost. In this case, they shouldn't use 30K, they should use 30K minus the over allowance (26K).
Be sure to include any aftermarket items on the BBB filing (or add them ASAP). You will need the original receipts.
Took about 6 weeks after they agreed to buy back -did not go to BBB arbitration.
Worst thing you can do is to wait too long to invoke the BBB claim.
Is that because of the mileage? My '00 Silverado had 2200 miles on the date of arbitration. That was more than three weeks ago, I'm still waiting for BBB to send a technical expert to drive my truck. Looks like foot dragging is contagious.
If the service mgr and the regional service rep agree the truck cannot be fixed, they can OK the chevy buyback. If they stall, you have to do the BBB BS.
I make the point of "credible job" due to years of reading these reports. I guess you don't think much of their testing, but most of these tests involve a lot of expense and generally report true results of that testing. Maybe other people should do a little more research - these problems with the GM trucks are well known, not just on the internet, but also well-published in magazines. Sounds like recently that GM has managed to squirm in a new reinforced chassis to this design without actually recalling all of those trucks that need the new, better supported frames.
I read message boards other than regarding my Ford truck just to stay in touch - I am not brand loyal and shop around and like to be informed.
I have eight days from the date of the letter to comment on the findings, at which time my comments and the expert's report will be sent to the arbitrator. Right now all I can think of to comment on is that when the truck was test driven, the expert was only gone about 25 minutes and only drove it for eleven miles. If I was to drive the truck for only eleven miles I guess I would call the vibration "slight" too.
Bottom line edmund’s evaluation did not shed anything new on the subject of trucks that most of us here didn’t know. The fact that they even bothered to do it surprised me. It would have been better to have waited and compared the new HD from GM with the ford and dodge. At least they would be providing welcomed information. Info on ½ tons is old as every magazine and their affiliate has done one and no overwhelming winner in any of them. It was just another “so what”.
I have not read, to date, anything about the vibration problems with the GMT800 in any magazine. If you have, please post the info here, as I would be very interested to read about it.
Online is a little different than print, but they are subject to some of the same pressures as magazine writers and publishers. Hopefully we will see a trend towards more interesting and real personal opinions on the bad aspects of vehicles. Edmunds does a great job with the message boards so owners can fill in the blanks that the reviewers leave out.
back to he arbitrator for a decision. It's been more than ten weeks since I opened the case with the BBB.
After reading about the losses here that some are taking on trades I decided that I will not trade or take a loss. Plan on going to court and waiting the 18 months to get back the full purchase price.
When you accept, the central chevy person who made you the offer faxes the offer to you, you sign and return. They will mail the check to the dealer within 10 days. Dealer service mgr will call you and you have 5 days to turn truck in. Dealer will inspect truck for damage beyond normal wear and tear, and if it's OK, will give you the check.
On the contract chevy gives you , there will probably be some time period and a mileage cap on the mileage on your current truck. Make sure it is adequate. Also, I have read that if your new truck has additional cost options on it, you will be charged the difference as it appears on the window sticker. If you were buying the truck outright for the first time, those prices for options are kinda negotiable, at least you wouldn't be paying sticker price for them. Example, if the 5.3 engine upgrade lists for $1500 and the invoice price is $1300 on that option, chevy would charge you the $1500 when you figure the difference in your old and new trucks.
I think they will take the sticker on your old truck, sticker on the new truck and subtract. They they would figure in the usage charge. You will probably be charged for the additional taxes on the difference (gotta feed those money hungry Democrats). My $.02