Having spent what seems half my life testifying in traffic court, your post is sound in reasoning, I have lost many speeding cases at the hands of a good attorney, so is life.
OK officer, bare with me here. As everyone one knows, I bought a Genesis in March (and if IIRC it was from the dealer around the corner from you). That car rides very smooth and is extremely quiet. I have to use the cruise control (set to 70) to ensure that I don’t zoom over 80 and I did just that while driving to and from Myrtle Beach last week. But let’s assume that I have a lead foot like speedo Richard. So tell me if this would work if I have a lapse of memory and I’m pulled over for speeding?
“Officer, I just got this car a little while back and it rides so smooth and quiet I didn’t even realize that I was going 80/85 MPH like you said, so why don’t you give me a little time until I get used to this thing”.
Would that work or do I have to talk to speedo Richard? :surprise:
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Richard will get you for spelling unless you are inviting us to take our clothes off.
I got my first speeding ticket at age 24 from exactly the sort of thing you describe. I had a 69 Volvo. If you went over 55 or so the car would let you know. That day I was driving my dad's 72 Impala. I was doing 80 and it wasn't breaking a sweat. Didn't realize how fast I was going until I saw the flashing lights and looked at the speedo. Oops! i ttold teh cop that to no avail.
2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
well I certainly can't speak for anyone else, but personally, I've heard this many times, what do I do, first check the registration, see how long you've owned this vehicle, if it's 7 months, you're out of luck, if it's 7 days, we move on to next phase, you're BMV driving record, no or maybe 1 previous speed citation, good, next phase.
You're attitude, you're bothering me, I'm a busy man, get on with it, again out of luck. If you're speed has endangered no other user of the highway, and everything else in the aforementioned is OK, you're home free, a verbal warning and have a good day.
i was very polite to the officer and told him I had never had anything so much as a parking ticket in over what was then 7 years of driving. He went back to his car kept me waiting forever and said "well, you've got one now. " :mad:
2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
and everything else in the aforementioned is OK, you're home free, a verbal warning and have a good day.
That’s good to know. So far, no speeding tickets but with the way they are patrolling the PA Turnpike lately (I go 2 exits each way to and from work, about 20 miles each way) I don’t know how much longer this will last. Almost every day I see people pulled over each way and since this is usually in a construction zone (this probably accounts for the extra patrolling) those fines must be out of sight.
Since I know the situation, and me and the expansion joints are on a first name basis, there would be no good excuse on my part if I do get a ticket.
Thanks for the reply,
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
you would have driven off with no addritional paper in your car. and that comment was totally unprofessional and unwarranted by the officer.
jmonroe: On the turnpikes you are dealing with "Staties", this is another totally different ballgame from locals, (city police), our job entails partly traffic enforcement obviously, but we must concentrate also on criminal activity and general citizen protection on all levels, therefore many feel that State Patrols and State Police are somewhat harsher on traffic enforcement. I am NOT stating this position is right or wrong. (Disclaimer in effect.)
Not to sound like an [non-permissible content removed] Jmonroe but they really wouldn't care. Have had it happen before, all I did was smile, say hope you enjoy your new car, and invite them to use the service department. After they leave we have a good chuckle about it, and move on to more pressing business.
It is absolutley ridiculous to think that a dealer will get every deal that comes in the door. We miss deals every day and we get deals other dealers miss every day. Its just the nature of our business.
Looks like PA is in a NY state of mind. I've gotten two speeding tickets both before I was 20. Deserved them both but neither time was I intentionally speeding.
If I had gotten a ticket every time I was intentionally speeding back then, I'd still be in jail. :sick:
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
On the turnpikes you are dealing with "Staties", this is another totally different ballgame from locals, (city police),
Here in Illinois there are some very small towns where the Interstate crosses through the town borders. Sometimes its only for a few hundred feet but the local cop will set up a speed trap in that area. Usually those local cops give you less leeway than the state police.
I have seen people fly by a state patrol car only to be picked up by a local a mile or so down the road.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
I wasn't going to buy right away but was thinking of doing so in the not to distant future. But I saw it there looking all black and sleek and the sales guy asked if I wanted to test it out. I said sure so they readied it and I took it out for a spin in the parking lot of the shopping center next door. It was infront of where a Circuit City used to be so the parking lot was empty. So I ran it through all the gears (shifted real nice) and got it up to top speed (rode nice) and did a quick U-turn and some maneuvers (which it handled well),
I got back to the place and the sales guy asked if I wanted it and since it was priced at 40% off I took it.
Oh and did I mention it was a bicycle?
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
When I used to handle traffic court dockets all the time I noticed that some officers would write "Radar detector in use" on the some of the speeding citations. One day I told one of those officers that from now on I would assume that those drivers weren't speeding, since when MY radar detector goes off I always make sure that I'm doing the speed limit... :P
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
One day I told one of those officers that from now on I would assume that those drivers weren't speeding, since when MY radar detector goes off I always make sure that I'm doing the speed limit
Ah but were you doing the speed limit just before it goes off. Differences are very important.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
It is absolutley ridiculous to think that a dealer will get every deal that comes in the door. We miss deals every day and we get deals other dealers miss every day. Its just the nature of our business.
I understand that and that is why I don’t understand a dealer not giving out a price over the phone and internet. You win some and you lose some so why not give out prices? If you have the BEST price, which is what most people want, you have a good shot at getting more business. I know that people shop for the best price and a couple of dollars might make the sale, but again, your price may beat the other guy’s price. Are you telling me that you haven’t beaten other prices by a few bucks just to make the deal? That’s what I’m talking about here and you’re the one that said, “Its just the nature of our business”.
The OP that brought about this discussion had been to the dealer 3 times IIRC so the dealer should have known he was a real buyer especially when he asked for a price.
I know that everyone wouldn’t do what I would do but that’s the way I'd do it. If enough people did what I'd do, things might change. It has to start somewhere. I never believed in ducking under the blankets and hoping someone else would do it for me but again that’s me.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Seems sales of the Genny have been so good, Hyundai wants to go ahead and introduce the $48k Equus next year. If you watch the youtube video it looks pretty nice, especially the interior.
"I understand that and that is why I don’t understand a dealer not giving out a price over the phone and internet."
Dealers get numerous request for prices from serious and mostly non-serious people..... it takes time to asceratin the prices.....only to be beat out by the next dealer for $5.... this is why dealers do not want to give prices over the phone or internet. If a person is serious about purchasing they will go to the dealer and not be affraid to ask for prices. Non serious or nut cases will remain anonymous behind the internet or phone.
Because the name of the game is SELLING, not price quotes. In person, you can overcome objections, look at alternate models, financing,trade in's, you have some control of the process.
I don’t understand a dealer not giving out a price over the phone and internet
We can beat this to death, but it is not just the car business. All companies sell something. Do they have sales forces whose job it is to present the product to buyers? They also try to add value to the product and the company they represent to sway the buyer. If all companies did was answer RFQs, what would eventually happen to them? The car business is no different. Because of the product, the dealership, and the people helping the client, a business will build relationships. Those relationships lead to orders (sometimes at a premium price) and repeat business. RFQs may result in an order occasionally, but what about the next time around?
But AGAIN - NYCcar guy was NOT anonymous. He was there THREE TIMES. The salesguys knew him. They talked. They test drove. They talked again. Then he says, OK I'm buying give me the price. No....., we don't give prices. Why should we? We have the product you want, so why are you hurting us asking for the price? You will take it and shop us around and that's against Geneva Convention to be shopping car around, not to mention Constitution, good manners and what not. The only way we give prices is when you come here, sit a locked room with temperature set to 90 degrees for ten hours with no bathroom breaks, sign your first born to us and OF COURSE promise on notarized form that you are going to buy this car from us. :P
All of that is fine and dandy, I have no problem if a dealership wants to conduct business that way (no phone or internet quotes). But, if you do want to do business that way...STOP advertising "Free Price Quotes" on the internet and then playing this stupid game of not giving a quote, and trying to get the customer into the dealership as a walk in. It is a classic bait and switch tactic and is a poor reflection on an industry trying to earn back the public trust.
Seems sales of the Genny have been so good, Hyundai wants to go ahead and introduce the $48k Equus next year. If you watch the youtube video it looks pretty nice, especially the interior.
Talks cheap. I still haven’t seen one on the road yet, although I THINK I saw one parked in the parking lot of Barefoot Landing while I was vacationing in Myrtle Beach last week. I was going to back up but there was a guy on my tale so I couldn’t do that. By the time I finally found a parking spot and went back to where I THOUGHT I saw it, I couldn’t find it. So, you couldn’t prove this by me. :confuse:
As far as looking at your link, I tried it and I was blocked by the internet security that is set up where I’m now working so I’ll have to wait until I get home. If these people think their highly paid consultant is going to put up with crap like that much longer I’m out of here. I’ve heard about this beast and seen some pictures on the internet and all I’ve got to say about this is, Hyundai must be nuts if they think people are going to spend 50 to 70K on a car with the Hyundai name on it (those are the numbers I’ve seen mentioned). When people spend that kind of money they're looking for names like MB, BMW, Porsche, etc. not Hyundai.
Anyway, my Genny has a finish as smooth as a babies bottom and shines like...well I've already beat that one to death so there is no need for me to be looking to buy one of those.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
STOP advertising "Free Price Quotes"....It is a classic bait and switch tactic
Quoting MSRP or an internet sale price is not bait and switch. Just cause someone wants a quote it doesn't mean the quote has to be below invoice/hold back bottom line price.
You want to save a few hundred more, or a thousand more, then you have to put in the effort and either come in and see us, or take time out of your day and email 45 dealers in a 100 mile radius. No dealer is going to drop their pants at the first quotew request. Those that do, don't stay profitable very long. It's same as any business or real estate negotiations. You gotta try to hold the gross.
And yeah, in the OP's situation, the Acura dealer should have given him a quote but they didn't, so he bought elsewhere and they lost out. Sucks to be them. Even if OP drives by there, the management isn't going to think that they themselves did something wrong. They'll blame the salesperson for failing to bring that customer back in.
We can beat this to death, but it is not just the car business.
I know and we have talked about this before. When I bought in ’05 and ’06 I started with the internet then followed up with a phone call then I went to the store to buy. Most of the dealers I’ve dealt with in my part of the Burgh don’t have a problem giving a good price via the internet as a starting point. My son bought a van in 2002 and did it entirely by phone; didn’t want to chase around looking at a van that he knew he wanted to buy. Maybe the dealers we have gone to could tell by our voice that we were serious buyers.
If the dealer in Ohio didn’t have a good price on their web page I wouldn’t have even known about them (really I should say my son because he’s the one that likes to search these things out). I called them to see if they still had what I wanted, gave them a credit card deposit and that’s how I made my last purchase. If they didn’t say the right things, I wouldn’t have made a two hour drive down the pike to buy the Genny.
Like I’ve said before, it works for me and if a store can’t save me some up front time I’ll go elsewhere and if they play games and are close enough, then I’ll show them I was serious about buying.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Nobody said they would not provide a number - just not a drop dead number. A bait and switch actually involves giving a price quote on one car (notice the word quote) and then switching to a lesser car at the same price. I doubt very much if anybody in the business on this forum has ever done that. I bet that the companies you have worked for in your career have sales forces. They try and build a relationship. They do not give blind, little or no profit quotes to a client they have never met or done business with. Why should we?
All of us have sale prices that we honor. We do not advertise cars way above market. But you obviously did not try to extract the last ounce of blood out of the dealer in Ohio. He actually made you the offer with his advertised price. Nothing wrong with that at all. By being reasonable, you actually built a relationship.
Quoting MSRP or an internet sale price is not bait and switch. Just cause someone wants a quote it doesn't mean the quote has to be below invoice/hold back bottom line price.
I didn't write anything about giving a MSRP quote or a below invoice quote. I wrote about not getting any type of internet price quote at all... when one had been promised. When the dealership promises one thing, (a price quote), and tries to deliver something else (a walk in) that is a bait and switch.
Quote an internet price of MSRP or 2 grand over MSRP, that is at least keeping your word... and is fine with me. But, to say "get your free internet price quote" and then not deliver... well, that's not right no matter how you want to spin it.
Nobody said they would not provide a number - just not a drop dead number
No... not all dealerships work that way. I know some of you guys here, and the dudes jmonroe conjures up, give internet price quotes. But, from my personal experience, and those Edmunds members that post here, the majority of internet price seekers do not get a quote of any size, shape or form.
Again, it's all about advertising and promising a free internet price quote, and then not giving one.
well, that's not right no matter how you want to spin it.
Yeah I agree with that part.
The fact is many "old school" sales managers are not big on e commerce or internet in general. So until a new generation of managers comes into play, this no quotes of any kind over internet attitude will remain.
The funny thing about this whole discussion is that out of 100 internet leads I get maybe one will ask for a price quote. They are usually just surfing or want more info on a car.
But you obviously did not try to extract the last ounce of blood out of the dealer in Ohio.
To be honest with you, I did try to get him to lower his internet price because when I bought in ’05 and ’06 I found that the internet price was just a good starting point (see below). However, he wouldn’t budge but since I felt it was good to begin with I agreed to his price but I did bump him up $600 on my trade-in when I showed up because I knew once he saw it he would understand why I wanted more.
In ’05, when I called the guy about his internet price because I was looking to buy at a price about $300 less, the salesman admitted that they would do better if I came to the store because their policy was not to lower their internet price until the buyer came to the showroom. I can understand that and since they were very close I took him at his word and made an appointment. Of course I had to do a little bit of the standard negotiating to get my price (no trade involved) but in no time two reasonable people came to terms and I bought.
By being reasonable, you actually built a relationship.
Captain I’ve been trying to convince you of my reasonableness for years now. That’s the nicest thing you’ve ever said to me.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
"...it's all about advertising and promising a free internet price quote, and then not giving one..."
As has been said before, it must work or they wouldn't be doing it.
I for the life of me can't understand why anyone would do business with a store that pulled that stuff but, hey, there are a lot of stupid people out there who just go along like sheep.
What I don't understand is why, if a computer illiterate like me can look up all the information why doesn't everybody? I tend to over pay for my cars because I feel for the salespeople, not because I don't know what the market is.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
You have to rememeber, the vast majority of car buyers go in blind deaf and very dumb. That is why screamer ads work, why liner closer stores exist. Because dealers make money with this business model. They don't do this just to be a$$h0les, they do it because it is a cost effective way to turn a profit.
I wrote about this 2 years ago on this or a very similar subject.
I saw a 2006 Mustang GT in Yellow with the Shaker 1000 system on ebay.
It just ended at 21,500 with a no sale. I called and offered 22k with my trade.
Salesman assured me he would sell for 22k and just needed to appraise my car. No problem.
Got there with my title and 5k cash. Test drive and trade appraisal done in 15 minutes.
Salesman hands me the papers with the numbers. I went straight to the bottom for the "price difference". The only price that matters. It's 6k difference. Why, I said?
Oh here it is...you wrote 25k for the Mustang. Fix that to the 22k you told me on the phone and we'll get this done right now.
Oh, but sir, we can't sell that car for 22k. I said "see ya". He said please talk to my manager first. I said sure. What's holding up your car purchase, sir? Well, mr manager, this guy quoted me 22k over the phone and now wants 25k.
In stead of him jumping on the jerk of a salesman for quoting 22k he says "we can't sell that car for 22k". I said, then stop telling people you can on the phone!
I got my keys and went to the lot for my car. Swung around and parked in front of the store and came in. The manager got this big smile on his face to which I said "don't get your pants in a bunch. I just have to use the restroom before I drive an hour home".
The next day jerk of a salesman calls me. I said you have got to be kidding me. Take a long walk off a short pier...jerk.
I just have to ask, do dealers actually advertise a "Free" price quote?
Yep, I just looked it up..."Free Price Quote". I guess when all those "dumb" people see the word "free", they just can't help but try to get a quote and buy a car. :sick:
I would have probably done the same thing that the original poster did and buy the car somewhere else....but I would not blame the salesman as I am sure his hands were tied and he was doing what he was told to do. Speaks volumes about management though.
I know there's an old saying that says something to the effect of: Don't count your chickens before they hatch.
The salesman I've been dealing with at DEVAN ACURA has been straight up, honest, & professional. The dealership is seemingly bending over backwards to sell me a 2010 TSX (they are signing up to become a Cash for Clunkers dealer for ME). I've been in contact with my salesman for the past 2 weeks. He's been telling me they are having trouble signing up as a Cash 4 Clunkers dealer. The website to sign up constantly crashes. Since tomorrow is his day off, I called today to check and see if we would be able to take delivery this Saturday. He told me "don't count on it, we're still having trouble with the government's website."
My dilemma is that the news is reporting Cash 4 Clunkers will end by Monday. If that's the case, I can't wait. I know CURRY is a Cash 4 Clunkers dealer, but DO NOT want to give them my business. There are a few other dealers in the area that say they are Cash 4 Clunkers dealers, so I'm going to start calling them tomorrow to see if they have the car in stock & if they'll quote me a price over the phone.
:mad: :mad:
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2023 Toyota Tacoma SR 4WD
"so I'm going to start calling them tomorrow to see if they have the car in stock & if they'll quote me a price over the phone."
What if Curry again will not quote you a price over the phone....Then will you buy from Devan? You have been to Curry 3x? and never asked for a price whilst you were there... now you want one via phone. I suggest you purchase from Devan since Curry will not price over the phone.
I want nothing more than to purchase from DEVAN. They have been amazing to deal with. I can't praise them enough. They are not a registered Cash 4 Clunkers dealer and have been trying to sign up for it over the past 2 weeks (just to sell me a car). As of this Monday at 8:00 PM, Cash 4 Clunkers is through.
I'm going to call some of the other dealers in my area whose websites say they are a cash 4 clunkers dealer. I DO NOT want to deal with CURRY.
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2023 Toyota Tacoma SR 4WD
Comments
Wondering the same thing, one month later?
OK officer, bare with me here. As everyone one knows, I bought a Genesis in March (and if IIRC it was from the dealer around the corner from you). That car rides very smooth and is extremely quiet. I have to use the cruise control (set to 70) to ensure that I don’t zoom over 80 and I did just that while driving to and from Myrtle Beach last week. But let’s assume that I have a lead foot like speedo Richard. So tell me if this would work if I have a lapse of memory and I’m pulled over for speeding?
“Officer, I just got this car a little while back and it rides so smooth and quiet I didn’t even realize that I was going 80/85 MPH like you said, so why don’t you give me a little time until I get used to this thing”.
Would that work or do I have to talk to speedo Richard? :surprise:
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Richard will get you for spelling unless you are inviting us to take our clothes off.
I got my first speeding ticket at age 24 from exactly the sort of thing you describe. I had a 69 Volvo. If you went over 55 or so the car would let you know. That day I was driving my dad's 72 Impala. I was doing 80 and it wasn't breaking a sweat. Didn't realize how fast I was going until I saw the flashing lights and looked at the speedo. Oops! i ttold teh cop that to no avail.
You're attitude, you're bothering me, I'm a busy man, get on with it, again out of luck. If you're speed has endangered no other user of the highway, and everything else in the aforementioned is OK, you're home free, a verbal warning and have a good day.
Sure its frustrating but you know you are going to get paid.
Have you ever not gotten a tax refund when you were due one?
Well assuming you aren't owed a refund by California right now.
EEWWWWWWWWW :sick: I hope you washed them first
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
i was very polite to the officer and told him I had never had anything so much as a parking ticket in over what was then 7 years of driving. He went back to his car kept me waiting forever and said "well, you've got one now. " :mad:
That’s good to know. So far, no speeding tickets but with the way they are patrolling the PA Turnpike lately (I go 2 exits each way to and from work, about 20 miles each way) I don’t know how much longer this will last. Almost every day I see people pulled over each way and since this is usually in a construction zone (this probably accounts for the extra patrolling) those fines must be out of sight.
Since I know the situation, and me and the expansion joints are on a first name basis, there would be no good excuse on my part if I do get a ticket.
Thanks for the reply,
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
jmonroe: On the turnpikes you are dealing with "Staties", this is another totally different ballgame from locals, (city police), our job entails partly traffic enforcement obviously, but we must concentrate also on criminal activity and general citizen protection on all levels, therefore many feel that State Patrols and State Police are somewhat harsher on traffic enforcement. I am NOT stating this position is right or wrong. (Disclaimer in effect.)
Took me a long time to go 7 years without a ticket again. It's been that long now.
It is absolutley ridiculous to think that a dealer will get every deal that comes in the door. We miss deals every day and we get deals other dealers miss every day. Its just the nature of our business.
Looks like PA is in a NY state of mind. I've gotten two speeding tickets both before I was 20. Deserved them both but neither time was I intentionally speeding.
If I had gotten a ticket every time I was intentionally speeding back then, I'd still be in jail. :sick:
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Here in Illinois there are some very small towns where the Interstate crosses through the town borders. Sometimes its only for a few hundred feet but the local cop will set up a speed trap in that area. Usually those local cops give you less leeway than the state police.
I have seen people fly by a state patrol car only to be picked up by a local a mile or so down the road.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
I wasn't going to buy right away but was thinking of doing so in the not to distant future. But I saw it there looking all black and sleek and the sales guy asked if I wanted to test it out. I said sure so they readied it and I took it out for a spin in the parking lot of the shopping center next door. It was infront of where a Circuit City used to be so the parking lot was empty. So I ran it through all the gears (shifted real nice) and got it up to top speed (rode nice) and did a quick U-turn and some maneuvers (which it handled well),
I got back to the place and the sales guy asked if I wanted it and since it was priced at 40% off I took it.
Oh and did I mention it was a bicycle?
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
Ah but were you doing the speed limit just before it goes off. Differences are very important.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
I understand that and that is why I don’t understand a dealer not giving out a price over the phone and internet. You win some and you lose some so why not give out prices? If you have the BEST price, which is what most people want, you have a good shot at getting more business. I know that people shop for the best price and a couple of dollars might make the sale, but again, your price may beat the other guy’s price. Are you telling me that you haven’t beaten other prices by a few bucks just to make the deal? That’s what I’m talking about here and you’re the one that said, “Its just the nature of our business”.
The OP that brought about this discussion had been to the dealer 3 times IIRC so the dealer should have known he was a real buyer especially when he asked for a price.
I know that everyone wouldn’t do what I would do but that’s the way I'd do it. If enough people did what I'd do, things might change. It has to start somewhere. I never believed in ducking under the blankets and hoping someone else would do it for me but again that’s me.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Eqqus comes to USA
Seems sales of the Genny have been so good, Hyundai wants to go ahead and introduce the $48k Equus next year. If you watch the youtube video it looks pretty nice, especially the interior.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Dealers get numerous request for prices from serious and mostly non-serious people..... it takes time to asceratin the prices.....only to be beat out by the next dealer for $5.... this is why dealers do not want to give prices over the phone or internet. If a person is serious about purchasing they will go to the dealer and not be affraid to ask for prices. Non serious or nut cases will remain anonymous behind the internet or phone.
In person, you can overcome objections, look at alternate models, financing,trade in's, you have some control of the process.
We can beat this to death, but it is not just the car business. All companies sell something. Do they have sales forces whose job it is to present the product to buyers? They also try to add value to the product and the company they represent to sway the buyer. If all companies did was answer RFQs, what would eventually happen to them? The car business is no different. Because of the product, the dealership, and the people helping the client, a business will build relationships. Those relationships lead to orders (sometimes at a premium price) and repeat business. RFQs may result in an order occasionally, but what about the next time around?
2018 430i Gran Coupe
Talks cheap. I still haven’t seen one on the road yet, although I THINK I saw one parked in the parking lot of Barefoot Landing while I was vacationing in Myrtle Beach last week. I was going to back up but there was a guy on my tale so I couldn’t do that. By the time I finally found a parking spot and went back to where I THOUGHT I saw it, I couldn’t find it. So, you couldn’t prove this by me. :confuse:
As far as looking at your link, I tried it and I was blocked by the internet security that is set up where I’m now working so I’ll have to wait until I get home. If these people think their highly paid consultant is going to put up with crap like that much longer I’m out of here.
Anyway, my Genny has a finish as smooth as a babies bottom and shines like...well I've already beat that one to death so there is no need for me to be looking to buy one of those.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Did the salesman come on a test ride with you? :P
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
Quoting MSRP or an internet sale price is not bait and switch. Just cause someone wants a quote it doesn't mean the quote has to be below invoice/hold back bottom line price.
You want to save a few hundred more, or a thousand more, then you have to put in the effort and either come in and see us, or take time out of your day and email 45 dealers in a 100 mile radius. No dealer is going to drop their pants at the first quotew request. Those that do, don't stay profitable very long. It's same as any business or real estate negotiations. You gotta try to hold the gross.
And yeah, in the OP's situation, the Acura dealer should have given him a quote but they didn't, so he bought elsewhere and they lost out. Sucks to be them. Even if OP drives by there, the management isn't going to think that they themselves did something wrong. They'll blame the salesperson for failing to bring that customer back in.
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
I know and we have talked about this before. When I bought in ’05 and ’06 I started with the internet then followed up with a phone call then I went to the store to buy. Most of the dealers I’ve dealt with in my part of the Burgh don’t have a problem giving a good price via the internet as a starting point. My son bought a van in 2002 and did it entirely by phone; didn’t want to chase around looking at a van that he knew he wanted to buy. Maybe the dealers we have gone to could tell by our voice that we were serious buyers.
If the dealer in Ohio didn’t have a good price on their web page I wouldn’t have even known about them (really I should say my son because he’s the one that likes to search these things out). I called them to see if they still had what I wanted, gave them a credit card deposit and that’s how I made my last purchase. If they didn’t say the right things, I wouldn’t have made a two hour drive down the pike to buy the Genny.
Like I’ve said before, it works for me and if a store can’t save me some up front time I’ll go elsewhere and if they play games and are close enough, then I’ll show them I was serious about buying.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Nobody said they would not provide a number - just not a drop dead number. A bait and switch actually involves giving a price quote on one car (notice the word quote) and then switching to a lesser car at the same price. I doubt very much if anybody in the business on this forum has ever done that. I bet that the companies you have worked for in your career have sales forces. They try and build a relationship. They do not give blind, little or no profit quotes to a client they have never met or done business with. Why should we?
I didn't write anything about giving a MSRP quote or a below invoice quote. I wrote about not getting any type of internet price quote at all... when one had been promised. When the dealership promises one thing, (a price quote), and tries to deliver something else (a walk in) that is a bait and switch.
Quote an internet price of MSRP or 2 grand over MSRP, that is at least keeping your word... and is fine with me. But, to say "get your free internet price quote" and then not deliver... well, that's not right no matter how you want to spin it.
No... not all dealerships work that way. I know some of you guys here, and the dudes jmonroe conjures up, give internet price quotes. But, from my personal experience, and those Edmunds members that post here, the majority of internet price seekers do not get a quote of any size, shape or form.
Again, it's all about advertising and promising a free internet price quote, and then not giving one.
Yeah I agree with that part.
The fact is many "old school" sales managers are not big on e commerce or internet in general. So until a new generation of managers comes into play, this no quotes of any kind over internet attitude will remain.
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
To be honest with you, I did try to get him to lower his internet price because when I bought in ’05 and ’06 I found that the internet price was just a good starting point (see below). However, he wouldn’t budge but since I felt it was good to begin with I agreed to his price but I did bump him up $600 on my trade-in when I showed up because I knew once he saw it he would understand why I wanted more.
In ’05, when I called the guy about his internet price because I was looking to buy at a price about $300 less, the salesman admitted that they would do better if I came to the store because their policy was not to lower their internet price until the buyer came to the showroom. I can understand that and since they were very close I took him at his word and made an appointment. Of course I had to do a little bit of the standard negotiating to get my price (no trade involved) but in no time two reasonable people came to terms and I bought.
By being reasonable, you actually built a relationship.
Captain I’ve been trying to convince you of my reasonableness for years now. That’s the nicest thing you’ve ever said to me.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
I’m sure the biz guys can confirm this but I think it’s all in how you go about presenting your request.
You just ain’t gonna git no good replies if you have bad grammer/spellin and you don’t no how two right right. :surprise:
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
As has been said before, it must work or they wouldn't be doing it.
I for the life of me can't understand why anyone would do business with a store that pulled that stuff but, hey, there are a lot of stupid people out there who just go along like sheep.
What I don't understand is why, if a computer illiterate like me can look up all the information why doesn't everybody? I tend to over pay for my cars because I feel for the salespeople, not because I don't know what the market is.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
I saw a 2006 Mustang GT in Yellow with the Shaker 1000 system on ebay.
It just ended at 21,500 with a no sale. I called and offered 22k with my trade.
Salesman assured me he would sell for 22k and just needed to appraise my car.
No problem.
Got there with my title and 5k cash. Test drive and trade appraisal done in 15 minutes.
Salesman hands me the papers with the numbers. I went straight to the bottom for the "price difference". The only price that matters. It's 6k difference. Why, I said?
Oh here it is...you wrote 25k for the Mustang. Fix that to the 22k you told me on the phone and we'll get this done right now.
Oh, but sir, we can't sell that car for 22k. I said "see ya". He said please talk to my manager first. I said sure. What's holding up your car purchase, sir? Well, mr manager, this guy quoted me 22k over the phone and now wants 25k.
In stead of him jumping on the jerk of a salesman for quoting 22k he says "we can't sell that car for 22k". I said, then stop telling people you can on the phone!
I got my keys and went to the lot for my car. Swung around and parked in front of the store and came in. The manager got this big smile on his face to which I said "don't get your pants in a bunch. I just have to use the restroom before I drive an hour home".
The next day jerk of a salesman calls me. I said you have got to be kidding me. Take a long walk off a short pier...jerk.
Don't believe anyone when it comes to money.
2013 Mustang GT, 2001 GMC Yukon Denali
I just have to ask, do dealers actually advertise a "Free" price quote? I mean, do some dealers charge? If so, how much? :confuse:
Yep, I just looked it up..."Free Price Quote". I guess when all those "dumb" people see the word "free", they just can't help but try to get a quote and buy a car. :sick:
2013 LX 570 2016 LS 460
note the price
The salesman I've been dealing with at DEVAN ACURA has been straight up, honest, & professional. The dealership is seemingly bending over backwards to sell me a 2010 TSX (they are signing up to become a Cash for Clunkers dealer for ME). I've been in contact with my salesman for the past 2 weeks. He's been telling me they are having trouble signing up as a Cash 4 Clunkers dealer. The website to sign up constantly crashes. Since tomorrow is his day off, I called today to check and see if we would be able to take delivery this Saturday. He told me "don't count on it, we're still having trouble with the government's website."
My dilemma is that the news is reporting Cash 4 Clunkers will end by Monday. If that's the case, I can't wait. I know CURRY is a Cash 4 Clunkers dealer, but DO NOT want to give them my business. There are a few other dealers in the area that say they are Cash 4 Clunkers dealers, so I'm going to start calling them tomorrow to see if they have the car in stock & if they'll quote me a price over the phone.
:mad:
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2023 Toyota Tacoma SR 4WD
What if Curry again will not quote you a price over the phone....Then will you buy from Devan?
You have been to Curry 3x? and never asked for a price whilst you were there... now you want one via phone. I suggest you purchase from Devan since Curry will not price over the phone.
I'm going to call some of the other dealers in my area whose websites say they are a cash 4 clunkers dealer. I DO NOT want to deal with CURRY.
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2023 Toyota Tacoma SR 4WD