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There are places marketing kits that contain all the parts that need to be replaced.
This page even lets you look up the kits by year of the CRV:
link to kits
Hope you can still use this info.
Sorry, no. Not like this. And that is why Honda settled the class action law suit.
Everyone who is affected by this SHOULD be compensated by Honda. Furthermore, Honda SHOULD have compiled an engineering fix for this so that no one has to go through it twice.
There is no way in hell that fixing a broken AC compressor should cost $3000 to $6000 dollars. (prices quoted by Honda dealers).
PS> Cars do not 'all' go over 1000K miles. At 50K miles per year, that would take 20 years. Let me know how many 1992 vehicles you see on the road.
PPS> Regarding the premature tire wear that many people are mentioning: my CR-V is a FWD, not AWD, and it is very easy on tires. Perhaps that's the difference.
I inherited this car after my Mom's death, the Honda rep was told this. It only had 13000 miles when I got the car and the Honda representative working with the Honda dealer said that I was considered a "second owner and the car is old so what did I expect!' Can you believe this! What a rude and disrespectful comment to make!
Honda never was willing to admit the problem with the AC system, but they said they were willing to give me "goodwill." I was able to get Honda to reduce my parts by 50% and then the dealer reduced the installation by 50% after I continue to complain that the whole system should be covered or at the very least paid out identical to the class action suit. After all was said and done I paid $1750 out of pocket. I was glad to not pay the $3700 originally quoted but I am still upset that I had to pay anything at all. My car has very low mileage and there is absolutely no reason why it should need a whole new AC system because of a Black Death failure. Honda is very aware of this AC problem and should offer to replace every AC that fails. This is a defected item and the lawsuit did not go far enough to include the rest of us.
That is no way to run a business nor have repeat customers. I am hoping that this AC failure does not happen again as it has happened to others. Honda of America says they have never heard of any AC's needing to be replaced more than once. That is another lie!
Is there an aftermarket kit or something. I can't seem to get Honda to do anything! I may end up just getting rid of the vehicle...........no more HONDA for me!
I will never buy another or recommend a Honda.
I am considering aftermarket as so many people have had 2 and 3 time failures with the OEM replacement. This goes to show the huge problem that Honda will not fix. Not to long ago they did the same thing with the Odyssey when they had transmission problems.
I really would like to know if any had good luck with aftermarket kits installed? It is about 1/2 the price.
Thanks!
As a 2001 owner, who unfortunately got a 2002 compressor, as I understand some of the later 2001's got fitted with that, I'm out no matter what. I had other pressing things to take care of and haven't followed this as close after fighting with Honda over this.
And if a precedent is set, that the part is defective and Honda did (Did they?) compensate some owners, couldn't they be liable for, shouldn't they be liable, if pressed in a court of law, to treat everyone the same? :confuse:
It really sucks for people like you and me that have older cars and the lawsuit did not cover us. I had to pay for a new AC whole system. I got them to reduce the amount from $3700 down to $1750. I still believe that paying $1750 out of pocket for a 2003 CRV with only 45600 miles is absolutely ridiculous. There is no way that an auto of my age should have a black death to the AC.
Honda really has a problem. I will NEVER buy another Honda again.
I am really surprised and dismayed with the customer service from a supposedly great reliable company.
I fully recall the times - many years ago - when the a/c just simply stopped working, and then the man at the dealer acted like it was no big deal that a CRV with 59,000 miles would have a $3000 to $4000 a/c issue. I took it to another repair shop, and it costs over $3000 there, but I wasn't in the mood to let Honda do it.
Now, after these years, this Honda has over 250,000 miles. The a/c has gone out several times, but I've found much less expensive ways to have it repaired. And like the last (and the first) post, I'm considering a new CRV.
Fortunately I didn't let you and the other Honda planted bullies affect my resolve. It took more than 4 years, but justice prevailed. Now I get to laugh while Honda pays millions extra they could have avoided by taking responsibility for their errors. I doubt they learned anything, but I hope they did.
I just bought my CRV-EX from my neighbor 8 days ago. The AC imploded today. 92,000 miles on a 2002. The car is in beautiful shape except for this. I need a couple of questions answered if possible:
1. It looks like the lawsuit is over. Can I still call Honda and ask for reimbursement?
2. My mechanic is charging about $1800. He is working on it tomorrow and I don't know whether to have my mechanic do it or take it to a dealer.
3. I don't want to replace with another unit that will just implode. Can someone send a link to a good kit that won't implode after replacement?
4. Are there any safety issues with this? I read about one woman being stranded for hours. Does it affect other systems in this car when it self-destructs?
Anything else you think I should know, please advise. I'm speechless. Just paid a lot of money out of pocket only to have this happen. Thought I did all my research--even took it to a mechanic before buying. I am so bummed.
1. No one would prevent you from calling Honda and asking for reimbursement. It's worth a try (but I wouldn't count on them helping). They are likely to tell you that 92,000 miles is a lot of mileage, and 2002 cars are ten years old. Good luck.
2. The last three times I've repaired the a/c in my 2003 CRV, I have paid less than the $1800 that you mention. However, the first time, I paid much more. Mechanics vary in their prices a lot. In most parts of the country, it probably isn't even possible to find a deal much less than $1800. If you take the car to a dealer, I'll bet they will want well over $3000. Find an independant mechanic that you trust. I've found that mechanics from Asia tend to have much better prices.
3. As far as I've been able to determine, there are no "kits" that will fix this problem. I 'look forward' to another a/c replacement in 50,000 mles (I just had it replaced recently, at 250,000 miles). It's just the price you pay, for owning an otherwise great vehicle.
4. I don't know of any safety issues, other than that when the a/c goes out in Texas in the summer, you'll fry until you fix the problem. Wait... It does happen to disable the dashboard defrost blower flow, which could be a problem in the winter. This defrost issue can be easily overcome, but you'll have to research how to do this on the Internet, because it'slightly too technical for me to explain here.
When I put the temp control on 'cold' the cabin reeks of anti-freeze. When it's on 'heat', no odor at all.
A/C compressor exploded many years ago, was never replaced but the drive belt was cut off and the compressor is still there.
There's obviously a leak somewhere but it's very tiny. No liquid on the ground, no wetness in the cabin, no appreciable loss in the radiator.
Anyway, don't take it to the dealer!!! Numerous dealers, including the one we bought from and used for servicing, tried to rip us off. The lowest price was $1900, the highest was $3100. Of course, none of them had heard of any problems with the A/C (sarcasm) until I showed them pages upon pages printed from this forum and other places. I think I also got a TSB for them. Uh oh. Mouths suddenly closed as heads nodded as I spoke and exhibited. Then I would get a service manager involved, which changed to another tune. They would tell us it was a maintenance issue and the warranty was over 42k miles on car. Oh, they could give us a 10% discount, but they've never been able to get their district manager or Honda to give more. And with almost no warranty offered, they couldn't guarantee it wouldn't happen again. If a rapport was established you would find out they knew and their hands were tied by their management, dealer ownership and Honda.
We went to our local trusty mechanic (they are pricey on small things but work hard for us on the big stuff). We paid $1700 and they threw in a few smaller items, like alignment, new cabin filter, oil change, etc. They also gave us a two year warranty! We have had to go back twice. I don't think they will want to do this again. The labor is what kills it on this. It is very time intensive. Good luck to you. We are in on the lawsuit, but they recently sent us a notice that they want a more detailed receipt of the parts used and what was done. The garage didn't put all that detail there, of course, so we have to go back. The most we hope we can recover is 30% and I guess they are going to make us crawl and grovel for even that. It is a safety issue, indeed. Over 100 degrees can give heatstroke, cause sleepiness, babies and young children can die and you can get severe burns from metal. Your groceries would unfreeze and spoilage would occur on meats and other things like potato salad. It can and will overheat your electronic devices. Yes, A/C is necessary. Don't sit in a moderate to cool climate and tell those in warm to hot climates there is no safety issue. Ever sat in 116 degree traffic jam with exhaust fumes making you literally ill. Heaven forbid you are pregnant or have an infant who cannot regulate their temperature.
One system is the same as the original so you get MORE chances for revisits to the shop for MORE replacements. The other system is supposed to be an "updated" improved version...I guess a system that is LESS prone to further replacements. I was quoted a difference in price of approximately US$100 b/w the two systems. However, I have yet to replace my system...just FLAT out refuse to give honda more moola$ !!!! :P
Good Luck! :mad:
Thank you to everyone who provided info. Need a bit more help.
My mechanic (who we trust) fixed it. Unfortunately, now my SRS system just went out completely (no one will touch that except Honda because it deals with your airbag system AND my ABS Brake system light came on indicating another problem. So, I am sitting here waiting for Honda to tell me how many more thousands of dollars I am in for.
It looks like I will not qualify for the litigation, although I am trying. Is it correct it is capped at 8 years? We are under the 96,000 miles, but it is a 2002 (duh!). I can't believe the lawsuit settled for the year thing. Any information on that??? What about those of us who have had previous owners who meticulously cared for the vehicle???????? Ughhhhh! We've only owned the car for 2 weeks, but know the original owner (who I truly believe didn't know about all this).
Can anyone provide information on other stuff Honda is going to try to ask us for with regards to this? Thank you to desappointed29 for the heads up on the mechanic putting in a bunch of detail.
Well...I'm off to this site to see if there is a class action against the SRS light, too. I am so discouraged. 10 days and $4,000 above and beyond the asking price.
Raforan, dealer tries to stick us with diagnostic fees, too. We take it back to the local business I mentioned who charges us nothing to check out the brakes and air.
"Your compressor failed for a reason. The number 1 reason is contamination in the system. Cleaning out this contamination is crucial to ensuring that the new compressor is not also contaminated. Always flush and evacuate before changing parts. Always use A/C system flush solvent. If it is not perfectly clean after the flush and vacuum, we recommend re-flushing the system."
My Atlanta Honda dealer botched my A/C system repair by initially just installing a new compressor and running the system to note poor performance. Only then did they inspect the accumulator/drier (replacement of this part is REQUIRED by every compressor manufacturer as part of the warranty) and noted it was leaking desiccant balls and other black junk into the system. THEN they decided to flush only the evaporator line and replace the clogged dryer and also the contaminated condensor (the A/C radiator at the front of the car, often difficult to flush). This is noted right on my invoice! The invoice doesn't mention cleaning or replacing the expansion valve nor purging the other line - things any half-trained A/C technician would have done. Obviously, my new compressor now has it's oil flooded with seven years of accumulated black crud. So I just paid almost $2,000 for a brand new compressor which WILL fail prematurely.
I have a case open with Honda corporate to see what they can do given that the repair ddn't follow the Honda's - or anyone's - service procedures. You have to watch your dealer closely to ensure they perform the A/C repair correctly. The warranty on the repair will be only 90-days labor / 12 -months parts so, if the new compressor fails again within a year, you get to hassle with them all over again on the labor. After a year, you're just out another $1,500-$1,800.
Bottom line: Honda said repairing a contaminated A/C system just by replacing one part at a time was “proper”. The attempted over-charges and commission wrangling are solely between me and the dealership. Honda suggested I contact the dealership Service Manager again to see if he can explain what they had previously refused to explain. In a word, Honda offered me NOTHING.
If you’re looking for Honda dealer service in downtown Atlanta, you’d be wise to go far North (Woodstock, Georgia) or far South (Morrow, Georgia) instead. Even then, ask in advance to insure that your Service Advisor will be working the next day too in case your car needs to stay overnight. If anyone quotes you a price over the phone, get their full name to avoid hassles over service prices and commissions. Better yet, find a small, local shop who works off their reputation and repeat customers.
This suit was settled November 2012.
If you were denied a settlement amount and were told the reason was the mileage did not match the year EX: year 4/48,000 miles you were denied wrongly. The forward slash means OR not and. They are trying to interpret their own guidelines.
I am appealing Alin Settlement Litlgation's ruling and if this happened to you then you should too!
WHAT WAS THE RESULT OF THE HONDA CLASS ACTION LAWSUIT REGARDING THIS IF HONDA DIDN'T FIX THE PROBLEM? and were they told to do recall's on all these vehicles to make sure it didn't happen again?? would like to know the exact lawsuit name/#
Thanks!
Rebecca
I looked into it, but it was such a joke I just gave up. For my year, they were going to give me such a small percentage back (IF THEY EVEN APPROVED IT) that it wasn't worth my time. I can't remember the website--it was a lawyer's website. They make you jump through 20,000 hoops and paperwork.
I had better things to do with my time. So, the big Corporation won again. I just got it fixed and moved on with my life. Good luck though!
If Honda invested the money to do the right thing and fix all the A/C issues via a recall, they wouldn't lose all the customers they have likely lost over this issue. It seems a $2000 investment which actually would cost Honda a lot less, is a better investment than losing customers who will not invest in another Honda because of this AC system. So instead of losing $1000-$2000 to fix the problem, they have now lost over $20-30K from those of us that will not invest in a Honda again. It is not to say other auto companies don't have issues, but hoping if something like this happens with another vehicle I purchase in the future, the company will do the right thing.
Good post..I concur..
My '04 CRV a/c went out at 40,000 in 2010. Honda reimbursed 1/2 only because I traded in an Acura and I was considered a "Honda loyal customer" NO MORE - There will NEVER be another Honda product in my garage. Traded it in on a Toyota RAV 4, absolutely no problems, dealer / customer service excellent, gave me free maintenance for 2 yrs - LOVE the car