Honda CR-V AC Compressor Problems
Talk about your CR-V AC problems here.
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Comments
Simple, call Honda corporate and ask them. The number is on the back of the OWNER's MANUAL.
My sugestion is to probably contact Honda prior to authorizing your Honda dealer to do any work. From other posts they might be willing to step up and help on the labor since they can get it done cheaper under their dealer reibursement schedule.
It was a matter of calling the 800 number on the Honda web site telling them the problem and that you are hoping for some type of financial assistance with the repair. They will ask you who you bought the car from, when, how many miles are on the car, if the dealer offered you an extended warranty at purchase, and what dealer has diagnosed the problem. You will get a call back from a person assigned to your case. They asked to fax them my repair bill. 2 days later I got the call with their settlement.
Good luck.
Jack
#3463 of 4572 Re: 2002 CRV Air conditioner failure [mm123] by jmolinsky Sep 13, 2005 (11:50 am)
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Replying to: mm123 (Sep 13, 2005 8:25 am)
I feel your pain. We have a 2003 EX and we had our compressor go bad somewhere around 25-30,000 miles, too, but it was covered under the normal warranty. Now I'm just waiting for the new one to go (we're at about 48,000 now) so we can experience the joy of trying to get it covered....
Good luck with Honda!!
Replies to this message:
• stevedebi (Sep 13, 2005 1:48 pm)
• mm123 (Sep 15, 2005 8:48 pm)
I checked with our Service Manager and he confirmed what I already thought. Very few of these cause problems.
We hear about all of the bad ones and not the vast majority that last the life of the cars.
Oh my GOD! what did people do before in-car air conditioning? Oh, yes, they opened windows. I know, I know, it messes up her hair.
It, indeed, is not the end of the world.
"It must be remembered that these forums attract people with problems like a magnet!
I checked with our Service Manager and he confirmed what I already thought. Very few of these cause problems.
We hear about all of the bad ones and not the vast majority that last the life of the cars. "
In response to that previous post regarding this problem, Honda would not be doing these out of warranty payments if this was a random problem. This has all the earmarks of a much more serious problem and rather than a recall, Honda is choosing to only deal with failures and then the resultant complaint from the customer. Overall it's a lot cheaper to handle this way.
Jack
They lived in the Northeast and enjoyed mild summers but didn't enjoy lake-effect snow dumps as much. :shades:
Steve, Host
(who just recharged the home A/C in anticipation of more 100+°F weather to come)
You've never lived in the Northeast - it can get very hot and MUGGY there! Of course, it's not as bad as the Southeast. Idaho is probably the place to be for summers though! :shades:
tidester, host
The sky really isn't falling and the problems are minimal when you look at all of the CRV's running around.
That was my only point.
No, near the beach in South Florida or California; perfectly heavenly weather (except for the occaisional hurricane).
This probably your biggest problem. Honda would cover most if not all of the repair, but the warranty you PAID FOR, won't.
Most of those places that recommend third party warranties usually work for the warrnaty company, and it is their way to boost sales. Read the posts on Warranty Gold fiasco, which if not the same company, operates on the same principle.
Weren't they at one time an Edmunds sponsor?
"Edmunds.com has accepted advertising from a number of providers of extended vehicle warranties. Our advice is to look at a number of providers and compare. And be sure to check out our Warranty Tips."
Here's the link to "Warranty Gold" Claims discussion.
Steve, Host
I'm having the same problem with the compressor on my 2002 crv with 80k miles on it. Can you tell my exactly what you did? I'd like to get back some of the $1200 i had to pay to get it fixed. What department did you ask for?(any extension or contact would be great). The number i show is 800.999.1009, is that the one you used?
thx
KEN
Recalls are for safety related items. Broken A/c hardly qualifies for a safety item.
Sorry I don't have advice on what to do but I hope you do keep in mind that there were over 200,000 '02 and '03 CR-Vs sold in the US. A few dozen reported problems with an AC compressor doesn't mean every one will have problems (but you knew that based on your post).
Drive 62 make it 199,999 plus honda's because I just reported a problem.
FussyCRV owner, if its the compressor its a one time noise sounds like: metal rattleing from underbody and than no A/C.
It's a car. Things go wrong. Seems like Honda is doing the right thing for people. Not sure what else people want (but I'm sure they'll let me know).
2004 CRV, 52,000 miles, air conditioner started blowing hot air yesterday. Dealer said $2100 total (to replace most everything including the compressor, which was bad)
After seeing my maintenance records they offered to do the work for $1000.00
I called American Honda Customer Service (800) 999-1009 and they assigned a case worker who will contact me within 1-3 days to see if they can help with the bill.
stevedebi, my vin started with a "J"
I'll let you know how it turns out.
If there are any other '01 owners out there with the same problem, please post it. The more cases there are the better case we can make to Honda.
Did you ask Honda Corporate? Or just the dealer?
It is not in dealer's interst for Honda Corporate to do the right thing because then they get paid less.
And what country are you located in? The CR-V's in US and Canada only come from two sources, Japan (J) or UK (S).
Curious as to when exactly you feel an automaker's liability ends for a part that has failed? five years, six years, never??
Does your business routinely replace things that go wrong after six years for free?
My CR-V is a 2003 with 45,000 miles... Bought less than a year ago used as a Certified vehicle with 29,000 miles.
I also have a 1999 CR-V with over 150,000 miles, which has been excellent. I've only had to replace front struts and the normal maintanance.... it's been sooo reliable. It's disappointing Honda would fail to fully test the compressor.
I called Honda USA at 800-999-1009 and had them open a case.
Hopefully Honda will make good on such a defective design especially since this is my third vehicle from the.
FYI... my VIN starts with 'SHSR'.
I'll keep everyone posted...
called corporate office, said to get an estimate. went to dealer in CA and got a quote for 2,700.00
1,300 for labor and 1400.00 for parts. no help advice given but they said they can give us a discount for the parts half off. that's still 2,000.00. this is unacceptable for honda. bought it dec 2003 and of course it's out of warranty with 44,000 miles. (36,000 miles or 3 years whichever comes first, oh well). i consider myself a loyal honda customer. this is my 3rd honda car but never had problems with the other 2. totally unacceptable for a honda a/c to blow up.
called corporate office tues and said that they will contact us within 2 business days. it's friday, have not heard a single word from them.
by the way, the weather here is a 110 and no a/c.
I am still not happy with 1000 dollars...any suggestion please help...never had a car that compressor blow out..