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Hyundai Tucson Maintenance and Repair
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They just called to report that the problem is that my click fan was not working and they are replacing it....
but that puts a lot more worries into my mind... radiator damage ? engine parts warped ?? gasket damage ??
PLEASE tell me if I am just being paranoid.
-Beth
Is any one else having issues trying to get the leather repaired under warranty?
were you able to figure out how to get the middle console out of the tucson? i need to replace the power outlet in my tucson and think i have to remove the console, too. any help you can offer is greatly appreciated!
chasmat
seattle, wa
The service should cost ~$400 here in Idaho for an '08. But you're in VA, and prices can be nuts there (my sister lives there and always paid through the nose to get her VW fixed and switched brands because of it).
Next time be sure to remind them that your tires are already 78% filled with nitrogen!
tidester, host
SUVs and Smart Shopper
When they were finished with my car, the Service Manager again reminded me of the 15, 000 mile service but then told me that it also needed an alignment and the fuel injection system needed to be flushed and cleaned. On my receipt it says. 15 K Service Injector and Throttle Body Service Align. So it he suggested that I do all this today to the tune of $429.95. When I expressed my surprise at the cost and the fact that I have only had the car 8 months, he asked me if I bought it used and when I said no, he said well it does have 15 K miles on it but I can knock $65 off the price for you. Again I declined and mentioned that we'd do it during my appointment in June but I don't want to shell out that kind of money if I don't have to. According to the Edmunds Maintenance Guide, there is nothing like this on there.
My thinking is that this is unnecessary service that they were trying to coerce me into, but I want to be sure. Does my car really need this service at 15K?
This is my first Hyundai, I have always driven Toyotas before and have never had this high a service in the first year of ownership.
Any insight is much appreciated.
Thanks,
Kelley
Just a thought.
I rotate my tires every 5k and keep the tires aired up. Have only had alignments done when a part wore out and had to be replaced.
I was pleasantly surprised when the service writer quoted me a price not too much higher than the guide, and he even told me it was too soon to worry about a water pump at those miles. Lots of places would try to upsell you the pump "since they are in there anyway."
But I really don't know why you couldn't get oil and filters at a parts store. Manufacturers ordinarily can't require you buy branded parts, per the Magnuson-Moss warranty act.
My recommendation is to get a couple of quotes and try to get your Hyundai Service Dept meet that price. That way you're covered IF you ever need to take advantage of the Warranty and save money too. It's a dilemma but the Dealers know their prices are inflated and can discount if approached in a nice manner.
Buy the oil filter at the dealer, then buy your oil and do it yourself if you can. Keep a folder with your reciepts "just in case". You are not required to have the car maintained at the dealer to keep the warranty intact, but you do need to do the recommended maintenance.
If you are going to have the dealer do the oil changes, check their web site for coupons. Most will have one.
If the car is tracking straight, not pulling to either side, and the tires are wearing evenly, guess what? You do not need an alignment. Cars do not need routine alignments. They may need alignment after you really clobber a pot hole or curb, and after some steering or suspension repairs. Some dealers have tried to make an alignment a maintenance item. It is not.
Brakes are a high profit item that many folks do not understand. Very simple; if the car is stopping normally, there are no unusual noises or pulling while braking, you don't need a brake job. Want to know how to tell if your brakes are getting near the replacement time? Look at the fluid level in the master cylinder. As the pads wear, the level goes down. If it looks like the fluid level is obviously below the full mark on the master cylinder reservoir, have the pads checked.
It amazes me how many friends have brought cars by for a "second opinion" after being told they need $100's of dollars worth of brake repair, only for me to check them out and find nothing wrong, and easily tens of thousands of miles worth of brake pad left. You cannot determine how many miles you will get on a set of brakes without considering the type of driving being done. A car that spends it's days in stop and go traffic may be up for a brake job in 20K. That same car driven primarily on the highway may see 80K miles before a brake job.
Radiator flushing is something that only needs to be done where the change interval on the antifreeze has been seriously neglected. Where long life antifreeze is used, a 60k or 4 year change will keep the cooling system clean. For "regular" antifreeze, 24K or 2 years has always kept things clean. Just remember it isn't the antifreezing properties you lose, it's the anti corrosive chemicals that break down.
Read your owners manual and maybe even pick up a book on car maintenance. Certainly not all dealers and shops are dishonest, but it will help you spot the ones that are.
Jim
I went back to the dealer and asked to check another vehicle on the lot, and guess what? No output from the subwoofer. Checked with the shop and was told that another customer had also complained of "weak bass" and they were trying to get information from Hyundai. I know something has to be wrong when the radio in my Elantra Touring has much, much better bass response than the much more expensive Tucson Ltd. :confuse:
Now, I could be ticked, as could she, but I am going to look at it this way. The company that made that compressor makes thousands everyday. Stuff happens. But how the dealer handled it made it much better. Got the car straight into the shop and checked it out. Compressor front bearing failed, blew the seal, smoked the belt, etc. Mind you this was at 5pm. They checked the local dealers to see if anyone had a compressor in stock. Nope, not on this model. So they are having one air freighted in, put my wife in a brand new Elantra, told her they would call as soon as her car was ready, just asked that she bring the Elantra back with as much gas as it left with. Seems fair enough.
And the service writer, service manager, and shop foreman all came in and apologized that she had a problem with the car and that they couldn't fix it right then and there. That, my friends, is the difference between a good dealer and a bad dealer, regardless of brand.
I will let y'all know how it all turns out.
And as any married guy knows, if momma ain't happy, ain't nobody happy.
Sorry to deliver the bad news, but that is the way a compressor fails. Bearing goes out, and the thing locks up.
Here's another interesting thing, I was reading the manual and there's an option under setup called power bass boost or something, but it is only available on the non-navigation stereos. Changing the bass levels doesnt really work as this changes the bass level on all the speakers and creates distortion. My old civic had an option to adjust the stock subwoofer separately from the regular speakers.
Oh and according to some websites, there should be an external amp. I wonder where it is. I'll check under the seats tomorrow. Hopefully it has a knob to adjust it but the dynaudio on my gti also has an external amp and it doesnt have any knobs.
Dealer is being very nice. Loaner car, apologies, but I am sick of returning the car. It's a Iris Blue Limited with Nav. I like the car, just wish I could drive it.
Hopefully, this will take care of the problem.
Brakes don't work.... then, they work
Accelerator doesn't work... then, it works..
Do you have a floor mat problem?
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