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Right To Repair - A Hot Issue or Big Problem?

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Comments

  • steverstever Posts: 52,462
    edited April 2012
    I'd be curious to know who the attorney author's clients are. He does intellectual property work; something tells me he's working for the automakers, not the big box parts retailers he derides.

    The details he understands are likely spelled out on his invoices, LOL.

    Good stuff, keep it coming. I guess you saw the Technicans against RtoR Facebook page linked in the comments to that article.
  • thecardoc3thecardoc3 Posts: 5,117
    Well let's just say that's the crowd I usually hang out with.....
  • steverstever Posts: 52,462
    edited May 2012
    Since you have so much leisure time ( ;) ) you may want to check out this new discussion:

    A Mechanic's Life - Tales From Under the Hood
  • thecardoc3thecardoc3 Posts: 5,117
    http://www.nastfenews.org/

    More reading material
  • thecardoc3thecardoc3 Posts: 5,117
    I'll let everyone else play on that one for now. Some days we walk out the door feeling good about what we have accomplished. There are many others have a way of making that impossible, even when we did everything the absolute best that we could. If only we could do this without actually needing to earn a living... :(
  • thecardoc3thecardoc3 Posts: 5,117
    Well that's what I was afraid I would see in that thread. It didn't take long for words like greed and selfishness to show up and of course we have the perception that someone elses's financial situation somehow changes our daily needs. There are a few references to how costly it is to run a shop today, and about what a tech has to invest in his/her tools. I'm not sure how much we really want to talk about that aspect of our jobs anyway for security reasons.

    If I threw into the mix the challenges that my wife and I have and are facing, people would be inclined to tell us we are responsible for ourselves, which I agree with. We are responsible for ourselves and our situation and to that end take a proactive approach to dealing with her problem. When someone who is going through a tough time expects us to carry part of their load too, they don't really understand what they are asking of us.

    My wife has never worked outside of the business that I built and the position I created for her. She has Epilepsy that is bad enough to prevent her from being employable. Yet with me being self employe'd isn't eligible for disability or any assistance. They treat her like she is a stay at home mom. Currently she takes clusters of seizures about every three weeks that last 24-36 hours. With a recent study just concluded she is scheduled for surgery to try and help her but not until September as they have a waiting list and can only handle two patients a week. The plan is to attach electrodes directly to her brain,and hopefully pinpoint the part of her right temporal lobe that initiates the seizures. If they can find the spot and feel that it's safe to try they will remove that section of her brain.

    Now we never went on a honeymoon when we got married. Her epilepsy started when she was expecting our daughter and we only went on one vacation in 32 years and that was for four days. We don't own a big house (two bedroom, one bath, about 900 sq/ft) so we don't live beyond our means. But when someone acts like we owe them something because things aren't going easy for them, we just don't have anything left to even try. All we can do is the best we can to be ready to try and repair their car and that is a huge investment each year. When someone price pressures us, or thinks we are supposed to give away my time or knowledge they just don't know what they are asking. Then to deal with the perceptions that suggest that there is an element of greed or selfishness like you already are, and will see in that thread, well now you know why I don't feel like getting involved there.
  • steverstever Posts: 52,462
    Sorry about your wife - medical issues are tough.

    Did you really read the discussion? The greed comments were mostly about the customers, not the techs.
  • thecardoc3thecardoc3 Posts: 5,117
    I'll read it again, and see if my perception of what is there changes. However "Mostly" still means some are aimed at the techs, and since I tend to expect to see that......
  • Mr_ShiftrightMr_Shiftright Sonoma, CaliforniaPosts: 64,490
    the comments were actually in defense of those accusations, and to present that the mechanic's time is not to be squandered.

    The conclusion I came to reading the comments was that a little "goodwill" generosity makes good business sense and that most of the reputation for greed comes from the habits of service writers. The line mechanic does not make these decisions.
  • thecardoc3thecardoc3 Posts: 5,117
    OK, I read through it again. While some of the comments were made to be in defense of technicians, (thank-you shift-right), the thought process started as I interpreted it. Trying to defend against the comments is like trying to address a comment like "Do you still beat your wife?"

    The simple facts are there are any number of people who have had careers that make them believe they are prepared to comment on what it's like being a technician, and what it costs today to try and run a viable business but they don't actually have the first hand experience of doing so.

    For every success we have, it only takes one person to try and tear the whole operation down. I don't know if I ever told you about the guy with the windstar turn signal problem who's bill was $170 to repair. Which by the way was a charge for half of the time that was actually invested, and easily could have been mis-diagnosed and cost him well over $700 for a GEM module replacement that he didn't need. We got it right, did the repair right, cut our own throats to make the price right, and to him and everyone he has ever talked to we are crooks. If I could have seen that coming, I would have handed him a twenty told him sorry about his luck and sent him down the road without fixing his car and been better off.

    I could talk about the guy back when I was a dealership technician. I got called to the service desk, and as soon as I got there the business owner jumped all over me for smoking in that customers car and burning a hole in the carpet. There is no doubt in my mind I was about to lose my job when the service manager spoke up about one little detail that car owner didn't account for with his lie. I don't smoke, never have, and can't stand to be near someone that does smoke. heck even getting into some people's cars where they smoke makes me ill.

    I had to cut Friday short, and struggled through yesterday after having a reaction to the odor from the mothballs one lady has inside her car. She was here because I can handle the keyless security system on her Lincoln. I lost a day's productivity (and my lunch) for fixing it for her.
  • steverstever Posts: 52,462
    Well, it could be worse.

    You could be a car salesman. :P
  • Mr_ShiftrightMr_Shiftright Sonoma, CaliforniaPosts: 64,490
    You could name any profession and point to similar public perceptions. Doctors? Lawyers? Postal employees?

    I mean, really, what job title is universally loved and admired? Very few indeed.

    RE: Dealing with customers: -- If you work on cars, you're gonna have good days, and you're gonna have very bad days.

    My Dad was a field technician for Packard--he used to say "The automobile business eats people".

    When Packard folded, he left the biz and worked for the Better Business Bureau----having a clear understanding of how difficult it was to fix cars, he had a very high success rate of resolving complaints from car owners, and was also not hesitant to tell a consumer that their claim had no basis.

    Keep in mind that the BBB is funded solely by business--it was created to weed out the bad apples and protect the good ones.
  • thecardoc3thecardoc3 Posts: 5,117
    http://www.ehow.com/info_8165935_tips-pass-california-smog-test.html

    Click on the e-how authors link and you'll find that he wrote a book about auto repair scams and shams in 1990. What's really sad is much of the information in the ehow article couldn't be more incorrect.

    Its troublesome to see him featured as an "expert" when his words prove that he isn't qualified to hold a position as a technician.
  • steverstever Posts: 52,462
    edited May 2012
    That's what happens when an ad site pays for content just to generate hits. Not all eHow.com content is low quality but a lot sure is. I don't know about other search engines, but "Google is paying attention to complaints about “content farms and sites that consist primarily of spammy or low-quality content” clogging its search results."

    You could write a blurb about how to select a good mechanic. Maybe they'll pay you $29. :shades:
  • Mr_ShiftrightMr_Shiftright Sonoma, CaliforniaPosts: 64,490
    That's really wrong info! However, I have learned long ago to never consult eHow for anything.

    Of course, consider what you pay for eHow advice :P

    I get $750 a day in court to be an expert on car values.
  • steverstever Posts: 52,462
    edited May 2012
    "Should the question go to the ballot, Bradley predicted that supporters of improving access to repair information for independent auto body shops would have an easier time framing their argument for voters.

    “The only holdout right now is General Motors so we’re hopeful there will be an agreement reached to bring to the House. This is a very complicated and difficult issue to bring to the ballot, but from our side it’s easy to frame if it goes to the ballot. Are you going to vote for the guy on the corner who fixes your car or the manufacturers in Detroit who needed a bailout. It will be a no-brainer for voters, so I can see how it’s going to play,” Bradley said.

    Attention, and lobbying, shifts to House on auto repair issue (bostonherald.com)
  • steverstever Posts: 52,462
    “You bought the car; you ought to be able to get access to information to fix it,” said Art Kinsman, spokesman for the coalition, which predicts that success would lead to ballot measures in other states, where right-to-repair legislation has stalled.

    Car makers say they plan a robust fight. “Massachusetts is really the battleground right now,” said Dan Gage, spokesman for the Alliance of Automobile Manufacturers.

    Dealerships also oppose the ballot measure, fearing that auto makers that find the requirements too onerous might not sell cars in the state. The dealers also are looking to protect their own repair businesses, which have become “vital” revenue generators, said John Giamalvo, an analyst with Edmunds.com."

    Massachusetts Is ‘Right to Repair’ Battleground (Wall St. Journal)
  • hpmctorquehpmctorque Posts: 4,600
    edited July 2012
    I believe that the consumers' choices should prevail. Not the manufacturer, not the dealer, but the consumer should be the first priority. Since greater competition benefits the consumer, independent garages should have ready access to repair equipment, tools and manuals, at competitive prices.
  • thecardoc3thecardoc3 Posts: 5,117
    OK, the log-in thing is finally fixed!.

    The consumers are of course very important but how does R2R address their needs? In fact if we are to believe everything that has been written some want to try and suggest that all some shops need is "the tool" and "the software" and they will be 100% ready to serve the customer at the cheapest price possible. The reality is, the tools and software are already available but in some cases cost prohibitive. Let's envision that they can make the tools cheaper overnight, what about the training and product knowledge that is required to have the technicians be proficient in it's use? Is someone legislating that will also be available, and that the techs would even attend it if it was?

    Top shops who have been looking out for the consumer have been investing all along in every aspect of this. (tools, training, software) No we can't work on all makes and models any more and legislation can't fix that. As a consumer you have to recognize you have every right to own a Merceds, or BMW if you can afford to. Affording to in many cases likely means you'll need to adress certain vehicle needs at the dealership. If you really don't like that then you need to buy a vehicle that your local shop can justify supporting. You see? You do have a choice here.

    BTW did you recheck the article Steve linked? That sure fell apart fast when some knowlegable people chimed in.
  • steverstever Posts: 52,462
    OK, the log-in thing is finally fixed!.

    Don't jinx it. :D

    Did you recruit some of your business friends to comment at the WSJ? ;)

    Looks like it's still headed for the ballot in Massachusetts with the Right to Repair Coalition's poll numbers running 80% in favor. Of course, the people polled haven't read this thread and don't know the arguments against the proposal.

    Coalition rallies to support ballot question governing auto repair rights (Wicked Local Somerset)
  • steverstever Posts: 52,462
    "France's antitrust authority fired a warning shot at auto makers on Monday accusing them of partly offsetting losses on car manufacturing with their alleged control of the auto-repair market, the latest in series of rulings and reports from the regulator that have rankled some French businesses.

    The regulator, Autorité de la Concurrence, recommended the government deregulate the market for car repair parts to make it easier for independent mechanics to service cars. It also warned auto makers that it will probe and sanction specific anticompetitive behavior in the future.

    The authority also asked car makers to provide independent mechanics with all the information needed to repair a car."

    French Watchdog Targets Car-Repair Costs (WSJ)
  • steverstever Posts: 52,462
    Right to Repair is Now Law (MSNBC)

    "The Tire Industry Association applauds the passage of the Right to Repair law in Massachusetts and strongly urges Congress to pass a comparable federal law to ensure that all American car owners and their trusted repair shops have the same access to safety alerts and repair information as the franchised new car dealer network."

    Congress should pass right to repair law (somdnews.com)
  • hpmctorquehpmctorque Posts: 4,600
    I hope congress passes that law. It'll level the playing field for independent shops and consumers.
  • steverstever Posts: 52,462
    I'm curious about the unintended consequences.
  • hpmctorquehpmctorque Posts: 4,600
    Well, you raise a good point, Steve. It's a multifaceted issue, so I'd be surprised if there weren't some drawbacks that aren't obvious, but my perception is that the tradeoffs would be net positive. It would spur competition, which generally improves value to the consumer.
  • thecardoc3thecardoc3 Posts: 5,117
    It would spur competition, which generally improves value to the consumer

    If it was really able to do anything, it might make some unknown tool cheaper, then someone with no additional training could then pretend they are qualfied and capable of taking on much more complictaed work. The race to the bottom would then accelerate and you'll lose the top shops even faster.
  • obyoneobyone Posts: 8,054
    then someone with no additional training could then pretend they are qualfied and capable of taking on much more complictaed work.

    Isn't that what they are doing now?
  • thecardoc3thecardoc3 Posts: 5,117
    then someone with no additional training could then pretend they are qualfied and capable of taking on much more complicated work.

    Isn't that what they are doing now?

    No, the cost of the equipment and software created a natural barrier that prevented that in most cases. The shops once they found out that specialized equipment was mandatory for specific repairs either stepped up and made the investment, or else called in a mobile specialist or simply shipped the car back to the dealership.

    Their hope with R2R is that they would suddenly have a way around the cost of the O.E. tools, meanwhile they still wouldn't have the training and experience to go with them. I see that as bad for the consumer.
  • hpmctorquehpmctorque Posts: 4,600
    edited October 2012
    Are you suggesting, then, that the current law is what's best for consumers? If not, what change(s) would you suggest?
  • thecardoc3thecardoc3 Posts: 5,117
    Are you suggesting, then, that the current law is what's best for consumers? If not, what change(s) would you suggest?

    Best for "consumers".

    http://en.wikipedia.org/wiki/Consumer
    From that article;

    There is increasing backlash from the public over use of the label "consumer" rather than "customer", with many finding it offensive and derogatory

    Here is someone who understands an important angle to all of this;

    http://wanderingjustin.com/2010/11/dont-call-me-a-consumer/

    If you genuinely want to be a consumer instead of a customer, then I suggest you plan wisely for how your going to afford $40,000 throw away cars every five years. The whole R2R issue is being supported by shops who cannot turn the necessary profits so that they can afford the schools and tools that are already available. The shops are being "consumed" by price wars on one side as their outdated business model dies, and by consumerism that demands perfection without regard for the success of the business, long term.

    Take just about every consumer advocate article you have ever read, don't they tell you to call around for the cheapest price as if auto repair was as consistent and simple as buying a name brand can of corn off of the shelf? Meanwhile what they have really told you is to avoid a shop (like mine for instance) who has made a much greater investment to be ready to serve your vehicle needs because of what I have been spending on my tools and schools and go to the person (shop) who hasn't spent that kind of money for decades. They are cheaper to do your water pump, not a lot mind you because they will intentionally price right below someone like me. But cheaper enough to get that easy work without doing everything you really need them to be doing.

    Now that all has seemed to work great for them and consumers for a long time, but today the technology in the cars has finally forced the shops to start to wake up and now they find themselves in trouble. The gap between what they can do, and what their customers really need has widened to the point that they now find themselves failing to be able to completely fix the cars and were looking for someone to blame for that other than themselves. So they blame the manufacturers. They also are looking for someone or something to save them, so they cling onto R2R because that is the promise that it has made.

    But it won't fix any of that. It won't make the tools any cheaper. It won 't make them go to training. They will hang on until their last day and simply close and dissapear from the trade with no-one available or capable to replace them. Their busineses will be full of outdated and worn out equipment so there will be nothing to sell to even try and have someone else take over.

    The question for you the consumer is do you want to support them to their grave and only then discover that you also lost shops like mine in the process, or are you going to support the shops like mine now because we have been taking the right approach and reward us for doing so with your business? We can't afford to have consumers coming through our door and stay on top of technology, but customers can help us while we help them.

    BTW there is something that is happening in every town across the country. How many shops did there used to be in your town? How many shops are there now? How old are the mechanics, and the owners?

    Of the ones that are there, which ones could repair a theft deterrent system issue that requires programming on your car right now? Was that "none" that I heard you say? Actually there might be one, but you don't know who that is because you have never been told how to find that shop. You've only ever been told to seek out the ones who can't do everything you need.
  • steverstever Posts: 52,462
    edited October 2012
    don't they tell you to call around for the cheapest price

    Haven't looked, but seems like many recommend you ask your friends. Getting advice from friends is one of the main reasons people hang out on forums or read Repair Shop Ratings, Facebook and Twitter. Sometimes your friends are idiots, but it's still easier than trying to cold call a few shops for quotes.

    The question for you the consumer is do you want to support them to their grave

    I want my car fixed fast, for not a lot of money and I want it done right the first time. I won't put up with indifferent or condescending service. And I'll tell all my friends.

    Theft deterrent problems? My old '97 Subaru's alarm started acting up (the old 2 am wake up calls for no reason). I got online, found the tech info, opened the black box, changed the DIP switch settings and disabled it.

    Paying someone to "fix" the alarm on an old car wasn't worth it to me.

    Having DIP switches tells you how old the electronics are. But why couldn't I hook my slightly newer Quest up to the OBDII port with my laptop and tweak the alarm software myself? It shouldn't be any more difficult or more expensive than training the key fob not to beep the horn when I lock the doors, which I did myself after digging up the instructions.

    Even if the system failed such that I had to find a tech (to swap out a circuit board ;) ), having access to the works would at least let me shut down the siren or horn until I could get it to the shop.
  • hpmctorquehpmctorque Posts: 4,600
    Customer, consumer, whatever. I'll accept customer, if you prefer, but I think you're blowing the semantics out of proportion.
  • thecardoc3thecardoc3 Posts: 5,117
    Customer, consumer, whatever. I'll accept customer, if you prefer, but I think you're blowing the semantics out of proportion.

    We can disagree on this, that's fine. But can customers really afford to just sit on ther hands and wait to find out if it's accurate or not?
  • hpmctorquehpmctorque Posts: 4,600
    Fyi Edmunds uses the term "consumer", as in Consumer Reviews.
  • thecardoc3thecardoc3 Posts: 5,117
    I visited Service Express today and noticed that ISIS
    appears to have more functionality than ServiceExpress and
    is available only to Massachusetts subscribers at twice the
    price of ServiceExpress for S/T subscriptions.
    RS, Mass.

    Reality. The information was available for a price, but only a few made the effort to access it. Now legislation is in place and here they go, the price for the information has nearly doubled. ( in Massachusetts that is). Shops who weren't buying it in the past, still won't buy it. Shops that were are going to have to dig even deeper to continue to do so.

    And the winners are;
    Shops that were never buying the information in the first place.

    The losers are;
    Shops that were buying what they needed to in order to the whole job for their customers and of course the customers (consumers).
  • thecardoc3thecardoc3 Posts: 5,117
    https://techinfo.honda.com/Rjanisis/logon.asp?Region=US

    This is just service information, on top of the expense for services like Mitchell On Demand or Alldata.

    Remember that the O.E. scan tools, training and reflashing software are additional expenses for each manufacturer that a shop chooses to try and support on top of having scan tools like Snap-On's Solus, Modis, Verus; OTC's Pegasys, Launch, ISCAN, Autel Maxidas etc.
  • steverstever Posts: 52,462
    "Massachusetts voters resoundingly passed the “Right to Repair” ballot question, meaning the new law requiring automakers to provide independent repair shops as well as dealers with easy access to the computer codes needed to diagnose complex car problems will need to be reconciled with compromise legislation passed after the ballots were approved.

    Under the ballot legislation, automakers are required to make diagnostic and repair information available to independent shops and dealers through a universal system by 2015. The compromise legislation, passed in July, gives automakers until 2018 to comply with new regulations.

    Tuesday’s margin of victory proves “that this is something Massachusetts is leading the way [on] and there ought to be access to this kind of information in every state"

    Voters approve ‘Right to Repair’ ballot question (bostonglobe.com)
  • hpmctorquehpmctorque Posts: 4,600
    Good! Maybe Edmunds can support passage of similar legislation in the other states.
  • thecardoc3thecardoc3 Posts: 5,117
    Good! Maybe Edmunds can support passage of similar legislation in the other states. :confuse:

    To what end? I guess you don't see where this is going to raise costs for shops who try to be able to fully serve the publics needs, and therefore cause higher prices to the public? Remember the lowest denominator of shops will simply raise prices when they have the room to without adding any more capability for the public. Or worse they hold their pricing and take an even larger share of the easy work and then the top shops will either be forced to get out of the technology race and join the others at the bottom or they will have to be able to command a much higher price for the more technical stuff. No matter how you slice this the legislation can't and won't make things better. Your only going to see higher costs, and even fewer shops that can do all of the work a consumer may need.
  • steverstever Posts: 52,462
    What I'd hope to see would be cars designed by the factory to be easier and cheaper to fix, with more built-in diagnosis and repair functions. Telematics is getting there already, what with people being able to call OnStar and get their doors opened and codes read.
  • thecardoc3thecardoc3 Posts: 5,117
    If you wish in one hand and........

    What I'd hope to see would be cars designed by the factory to be easier and cheaper to fix, with more built-in diagnosis and repair functions.

    The factory cannot write trouble trees that can guide a technician through vehicle loss of communication faults. It's up to the tech to have the training, the equipment, and then take a disciplined approach to solve network issues. Your not going to have techs that can do that without them first having a career worth learning.
  • thecardoc3thecardoc3 Posts: 5,117
    http://uptimeblog.enigma.com/the-uptime-blog/tabid/50748/bid/91519/Fewer-Mechani- cs-Fixing-Harder-Problems.aspx

    They recognize the issue, but fail to comprehend that software won't be the answer. Although they do have quite a chance of adding an additional layer to the CODB. Does that really sound like what you want?
  • Mr_ShiftrightMr_Shiftright Sonoma, CaliforniaPosts: 64,490
    perhaps but it would prevent customers from being hijacked every time a check engine light goes on.

    Right now, the trouble code system is arcane and the explanations so badly written you have to wonder if the authors are born english-speakers.
  • thecardoc3thecardoc3 Posts: 5,117
    perhaps but it would prevent customers from being hijacked every time a check engine light goes on.

    How many still think that all they need to do is put a piece of tape over the light?

    As far as "hi-jacking" them goes when you promote that kind of a perspective it's no wonder nothing that we do ever gets to be "right".

    There is an 05 Durango with a 5.7l sitting outside the shop that a back-yarder, ( DIY'er), was throwing parts at. If anyone hi-jacked her it was that wanna-be tech. With $900 in parts thrown at it and it still couldn't be driven around the block she finally got it towed out of his yard. So what did I find? It has a bent exhaust valve Cyl #2. Now the way it was running made it tough because it wasn't just that one cylinder that was misfiring, it was shutting down the all four front cylinders, and wouldn't idle at all. It wasn't setting any misfire codes. The diagnostics were all done through experience and by using the most up to date routines. (Compression testing with the O-scope and a transducer)

    Now we are doing the real dance, she is convinced that replacing the car makes more sense than repairing the engine. So she's prepared to spend $30,000 to fix a $2000 problem........

    Right now, the trouble code system is arcane and the explanations so badly written you have to wonder if the authors are born english-speakers.

    Hey if you really don't like the scan tool and trouble code method you could try your hand at the loss of communication problem that I repaired on that 99 4-Runner that had neither trouble code generation or scan tool capabilities.
  • Mr_ShiftrightMr_Shiftright Sonoma, CaliforniaPosts: 64,490
    hey don't knock the black tape method. If you own a German car, it's just about essential equipment. Every time I climb into the mountains on a long upgrade, it'll light up a fuel trim code. The car runs fine, the light goes off. It's just a game we play. Been doing it for years.
  • thecardoc3thecardoc3 Posts: 5,117
    Every time I climb into the mountains on a long upgrade, it'll light up a fuel trim code. The car runs fine, the light goes off. It's just a game we play. Been doing it for years.

    Did you ever consider pulling over and doing a key off/on to allow the system to recalculate for the lower barometric pressure caused by the altitude increase?
  • steverstever Posts: 52,462
    Loss of communication faults can somewhat be eliminated or at least narrowed down with alternate circuit routes. Lots of boards do that already and the screen output is such and such a trace is bad. From there you go to a self-repairing board, simply by re-routing the circuit.

    Isn't it about time for wiring harnesses to simply go away?
  • Mr_ShiftrightMr_Shiftright Sonoma, CaliforniaPosts: 64,490
    No, I hadn't thought of that, but I figured what's happening is that the supercharger, being on high boost for long periods, is screwing up the fuel mixture. That little 1.6L is working pretty hard at 8,000 feet, to propel the car at the legal limit uphill.
  • thecardoc3thecardoc3 Posts: 5,117
    Cars aren't a big circuit board. Even so different sections inside a PC require wiring to connect them together.

    As magnificant as PC's are today they are about as complex as a toaster when compared to an automobile. To try and have a car that could have a module select and use an alternate wire to self repair you would have to triple the amount of wiring in the car, and that would be a waste of resources for 99% of the vehicles on the road. Even then the best that would do is cause just enough fewer actual repair events that you remove a significant layer of experience that the techs must have to be proficient to deal with the cars that do end up needing repairs.

    Looks like we will never get rid of the theme here that mimics the new car dealers perspective. You don't want technicians fixing the cars, you simply want the owner to replace it with a new one no matter how much that method costs them for transportation. That's a good strategy fostered by the people who make their living selling cars, but it's not a good strategy for the average owner. The problem is they have been listening to the other way so long that they think that it's wrong for a car to ever require any repairs.

    I just repaired a Nissan Sentra for a fellow who is laid off. It was $1400 to give him back transportation that he can rely on for several years to come.
    That effort saved him ten times as much money right now, assuming he could even buuy another car since he doesn't have a steady job right now. That Durango I mentioned earlier could be back on the road for about $2000, the owner says she doesn't have that kind of money and somehow thinks that buying a new car will be cheaper for her. She wants another Chrysler AWD SUV. The sales tax she will have to pay will be over $1000, and the depreciation will be double what the repair will be the moment she pulls the new one off of the lot. Her payments on the new one will have her at the break even point by February, except she will still have 56 more months of payments on the new one, meanwhile she could have been putting that money in her bank account if she had simply fixed what she already has. But don't tell consumers that, those manufacturers and dealers need them to replace their cars instead of repairing them!
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