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Comments
They help people who are otherwise uninterested plow through a message. . .
or not.
Those who read messages respond.
Go figure.
Has this happened to anyone else? I wonder what could be the problem.
1. Front drive shaft mounting flange is rubber and has begun to crack
2. Rear axle seals have signs of leakage but has evidence that the area has
been cleaned.
I checked with a cadillac dealer and was informed that the CTS is not in the recall list for the rear axle seal problem. What's you guys' opinion on this? The car still runs greatly with no problem and I don't see any leaking problem. Should I keep the car or return it to the dealer?
GM also offered an extended warranty for additional 3 years and 36000 miles for $2500. Do you guys think I should buy it?
Any input and thought is appreciated! Thanks!
If you hear this noise, then your car has an issue with the clutch packs not functioning properly, and this is a known issue to Cadillac that should be a warranty item.
My '06 had that issue and the first thing they do is flush and replace the fluid in the rear end. It solved the problem for about 6 months and then the noise came back. The dealer (a different dealer this time) did the flush again and when testing the car themselves were not satisfied that is solved the problem, so they installed a whole new rear end and, while it hasn't been 6 months again yet, so far it has been fine.
Again, this is a known issue and dealers should be aware of it. It's a known issue on '06 models anyway...not sure about '05s.
I apologize that you had a less than optimal experience with your dealership. Do you currently have a case with GM? If so, what is the case number? What is the year and current mileage of your vehicle? Thank you,
Mariah GM Customer Service
There are a number of possible explanations for your problem. Aside from car dealers, there should be private shops available with reasonable rates and expert mechanics who are familiar with GM cars. Basically, you have to spend the money necessary to maintain a car, expensive or not, if you intend to keep and drive it.
I am going to get the oil changed. Tires are ok. Have maybe a year left on them. With just this limited amount, can anyone please give me advice on best area to invest upkeep on my car?
Brake light is out, so will need to use for that also. But what would rest of money best be served for on upkeep? Need helpful advice for maintenance challenged person.
This has to be done manually in the onboard computer (it does not happen automatically just by virtue of changing the oil in the engine). Cadillac dealer service departments are of course trained to do this.
In your owner's manual it provided instructions on how to do this. You should be able to do it yourself with the owner's manual instructions and pushing a few buttons.
Have you figured out how to reset the Oil Life Monitoring System? Please let me know if you have any further questions.
Christina
GM Customer Service
Since it says that, I would definitely recommend checking and adding fluids. I would also recommend having the vehicle checked out by a dealer. Please keep me updated on your concerns.
Christina
GM Customer Service
Were you planning on taking the vehicle into the dealership to be fixed? Please keep me posted on any information.
Thank you,
Caron, GM Customer Service
Thanks for reading my gripes.
A last time cadillac owner
I apologize for the problems you are experiencing with your vehicle. Could you please email me your VIN? I would like to look further into your situation.
You can get my email by clicking on gmcustsvc.
Thank you,
Caron, GM Customer Service
Regards,
Sarah
GM Customer Service
I had a 2005 and I had a water pump go at 48,000. I traded the car after four years. I like the way a Cadillac looks and drives. I will trade every four to five years. I am waiting until the next redesign. I would never buy a Cadillac, if I wanted a car that I would drive well in excess of 50,000 miles. I do not consider them to be that reliable. On the 2005, I sold the car to friends. The engine started knocking at 67,000 and they got rid of it. With the warranty out in January, I will be wondering what I will wind up repairing at my own expense. I do have the engine, drive-line through five years.
If you have already had that many repairs, I would move on to something else. Cadillac is not your answer to a long-term automobile. I am sure I will hear, via this forum, from people who disagree and vow how great their cadillac has been.
We're sorry to hear that you've encountered these troubles with your CTS. If we can check into this further with you, please don't hesitate to email us at socialmedia@gm.com with more information (include your name and contact information, a summary of the situation, the last 8 of your VIN and mileage, and the name of your dealership).
Sarah, GM Customer Service
Milan
I have read this forum since I got my '08 and to go by the posts you would wonder why anybody would buy the CTS. I traded my '08 for a new 2012 CTSV Coupe and am still very happy.
Sarah, GM Customer Service