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Comments
We hope that all goes well on the rear differential work! Let us know if you would like for us to look into anything further (we can be contacted at socialmedia@gm.com).
Sarah, GM Customer Service
If the repairs are not under warranty the Acadia will be replaced by a NON GMC vehicle. Enough is enough
Bulletin No.: 08-01-38-007C
Date: June 14, 2011
Subject: Sun Reflection Off Chrome Trim Rings (Bezel) on Instrument Panel HVAC Air Outlets (Replace with Black Painted Trim Rings (Bezel))
Models:
2007-2012 GMC Acadia
Supercede:
This bulletin is being revised to include the 2012 model year. Please discard Corporate Bulletin Number 08-01-38-007B (Section 01 - HVAC).
Condition
Some customers may comment that the sun reflects off the chrome trim ring on the Instrument Panel (IP) Heating, Ventilation and Air Conditioning (HVAC) air outlet.
Cause
This condition may be caused by the chrome plating on the trim ring.
Correction
Technicians are to replace all five air outlet trim rings with a new black painted part using the following procedure:
1. Disable the SIR system. Refer to Sir Disabling and Enabling.
2. Remove the front floor console accessory trim plate. Refer to the Front Floor Console Accessory Trim Plate Replacement (Acadia) procedure in SI.
3. Remove the IP accessory Trim Plate. Refer to the Instrument Panel Accessory Trim Plate Replacement (Acadia) procedure in SI.
4. Remove the two air flow close-off levers from the air outlet assembly.
5. Remove the air ducts from the front air louvers.
6. Using a small screwdriver or flat-bladed tool, release the chrome trim ring retainers and remove the chrome trim rings.
7. Install three new black painted trim rings onto the front air louvers.
8. Install the air ducts onto the front air louvers.
9. Install the two air flow close-off levers onto the air outlet assembly.
10. Install the IP accessory trim plate.
11. Install the front floor console accessory trim plate.
12. Use a small screwdriver or flat-bladed tool, starting at the bottom, to release the chrome trim ring retainers on the left and right air outlet assemblies and remove the trim rings.
Note
Part of the retainers may break off during removal. It is not necessary to remove the air outlet assemblies from the IP trim pad.
13. Install new black painted trim rings on the left and right air outlet assemblies.
14. Enable the SIR system.
15. Verify proper operation of the air outlet louvers and air flow close-off levers.
Parts Information
Part no.
19206587 Bezel kit, Instrument panel center & outer air outlet
Well well well...there actually is a tsb on this and it's over a year old.
But anywho
And you bought it from a bankrupt/bankrupting/verge of bankruptcy company why??? LOL! If you got a lemon, I say it serves you right. Did you really think GM and Chrysler were going bankrupt for no reason? You had just gotten lucky in the past!
Hhahahah, funny, the Dodge dealers told me the same thing in the late 90's and early 2000's when I had issues and problems. That it was normal for breakdowns to occur, that parts just breakdown!
Like you, with other brands (Like toyota and HOnda) I was used to them going years and years flawlessly without any need for any repairs.
When I did have an issue with one Honda, they certainly didn't act like, or use the excuse "problems are normal." Totally different culture and products.
It's not even close!
Bulletin No.: 08-01-38-007C
Subject: Sun Reflection Off Chrome Trim Rings (Bezel) on Instrument Panel HVAC Air Outlets (Replace with Black Painted Trim Rings (Bezel))
Posted by obyone:
I can confirm that is a good TSB number. I called on my 2011 Denali today, the parts are on order and should be installed this Friday or the coming Monday.
Thanks obyone for the post!!!!!!!!!
Thanks so much for taking the time to report this.
This is what these forums are all about. :shades:
Bulletin No.: 08-01-38-007C
Date: June 14, 2011
Subject: Sun Reflection Off Chrome Trim Rings (Bezel) on Instrument Panel HVAC Air Outlets (Replace with Black Painted Trim Rings (Bezel))
I did confirm with my GMC dealer that this is a good TSB. The Sunlight off the Chrome did bother me as I do a lot of North/south and EastWest driving at the times of the Day when sun is a problem. the GMC dealer ordered my parts and they should be installed Friday. :shades:
Thank you!!!
We're glad that everybody's okay after the intersection incident you described! If you would like for us to check into this further with your dealership, please email us at socialmedia@gm.com with more information, including your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your dealership.
Sarah, GM Customer Service
I'm about to purchase a 2009 GMC Acadia and there was one thing that concerns me about the car. The Acadia belongs to my mother in law and she wants to buy a new 2013 Acadia, since her 2009 has been lightly used I quickly offered to buy it from her. I've driven it several times and I noticed immediately that the power steering pump makes a whining sound, kind of like an old 60's/70's Chevy that's low on fluid. I read a few posts and noticed that this is a common problem. I was wondering if anyone had fixed this issue themselves rather than taking it in to a mechanic? I'm a gear head and like to avoid mechanic fee's wherever and whenever possible, so if anyone out there has had this issue and fixed it themselves please let me know what you did. The new Acadia will be out in the next few months so this problem will be mine very soon. Thanks in advance,
Brian
We're sorry to hear that you've had these difficulties with your Acadia. Has all of this work been performed with your dealership? If you would like for us to check into this further, please send us an email at socialmedia@gm.com with more details, including your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
Sarah, GM Customer Service
Bulletin No.: 08-01-38-007C
Date: June 14, 2011
Subject: Sun Reflection Off Chrome Trim Rings (Bezel) on Instrument Panel HVAC Air Outlets (Replace with Black Painted Trim Rings (Bezel))
Called the dealer, they ordered them and got them installed yesterday. Took 30 minutes and they look great!!! They make a huge difference. I actually think they look classier than the chrome.
If you have this problem, don't hesitate. Get them put on. You won't be sorry. :shades: