Hyundai Santa Fe Radio

in Hyundai
I have a 2007 Santa Fe, great vehicle but I've noticed that very frequently the 'stereo' sound goes in and out. There's no static but it's comparable to someone holding their hand over the speaker causing the sound to be muffled (if that makes any sense). I read the owner's manual and it indicated that when a radio signal from the source station is not very strong this is likely to occur....the problem is it happens on all the radio stations in the city where I live. In any other vehicle the reception is perfect and this doesn't happen?? Anyone have the same problem or suggestions?
Thanks, Chris
Thanks, Chris
0
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Let us know what you find out!
tidester, host
SUVs and Smart Shopper
Also, not sure if you noticed but the '08 Santa Fe has a different design of roof aerial from the '07...could this be the necessary fix they've identified and corrected?
Thanks again, Chris
Definitely! Let us know what happens with your testing.
tidester, host
SUVs and Smart Shopper
In the 90, Lexus started the LOW NOISE trend where FM radio actually blends aggressively from Stereo to Mono and High frequency content gets chopped off whenever the radio signal is weak (middle of nowhere in Texas) or signal is corrupted by Multipath fading (in middle to LA downtown). So the result is LOW NOISE in these situations. But the drawback is temporary loss of Fidelity. On AM, they also muffled the sound to about 2KHz max (eventhough US AM has 5KHz audio bandwidth)
For better or for worse, most OEM radios have followed this trend. Some may go a bit more LOW NOISE, while other would go toward more FIDELITY. But normally, they will not have both or LOW NOISE and HIGH FIDELITY at the same time
For those who like HIGH FIDELITY all the time and do not care about Audio Processing, there are some options: cheap analog radio (do not have hardware for Audio processing) or Aftermarket radios (FIDELITY at any cost).
jt
Chris
You may find something not so good about Aftermarket radios:
1. Not so good reception range ( can't hear FM stations further than 40 miles due too much static).
2. May hear excessive ignition noise, especially in AM since every OEM radio was tuned to reduce this effect. Without ignition noise suppression in radio coupled with electronically noisy vehicle, your AM reception likely be affected.
3. One year warranty only vs. 3 years for OEM products. In designing consumer grade Aftermarket products (vs. Automotive grade OEM), manufacturers normally skimp on materials (cheapest possible, narrow temperature range (0 C - 70 C vs. -40C - 85C for OEM), no vibration tests, no testing below 0 C or above 70 C.). So you may luck out on some products, but not others. They want you to buy new product every couple years.
But if you care only FM Fidelity and listen to strong local FM stations, then Aftermarket radio may fit your taste. Stay away from Chinese brand names even if they are offered by Circuit Cities or Best Buy. Some of them looking good on the outside until you open them up: "fire prone". The best bet is pay for Japanese brand name like JVC, Alpine or Panasonic. JVC has a AM/FM/HDRadio/CD w MP3 for sales off on on at Buy.com for ~$190 (sometime as low as $120). This thing has decent electronic content and well built. It has advanced OEM tuner chipset but tuned for Aftermarket taste. You may like the HDRadio simucast on FM and full "fidelity" on AM in HD mode.
jt
jt
Chris
Chris
tidester, host
SUVs and Smart Shopper
And another thing: it is easier to design radios that have 100% Fidelity all the time since they do not have to do anything with the tuner audio.
It is a mere software calibration to change the personality of the radio nowaday. Car makers change them all the time to address customer complaints. So check with the dealer for update.
jt
As we got about half way home, out of nowhere while pressing buttons the sound came back on.
When I started the car up the next day, sound worked fine from the "get go". Later at the mall, though, the sound didn't work when I first turned on the car.
Today, good sound in the morning, in the afternoon there was no sound at all. I finally stumbled onto something, which I don't think is how it should be, but seems to be consistent:
- If I'm listening to FM or XM, the "Logic7" mode must be turned on; if it's turned off, I get no sound in any speaker.
- If I'm listening to a homemade MP3 CD (as in DATA mode CD burned with subdirectories with MP3 files), the "Logic7" mode must be turned off; if it's turned on, I get no sound in any speaker.
I could have sworn that I toggled "Logic7" on and off while I was driving the car home the first night (once it started working), but now it seems it can't toggle without taking out the sound with it.
I'm going to take it in on Saturday to see what's wrong with it. Also, anyone else notice that it looks like the Infinity system can't handle accented characters in MP3 file names? It gives up trying to show a name and just reports "FILE 155". (My Lord of the Rings disc is a disaster, as nearly half the tracks all use accented characters in their titles...)
I love the car, but this stereo system leaves a lot to be desired. I'm assuming that my problems are related to the head unit or wiring, as I can't believe it's designed so that I have to keep turning Logic7 on and off repeatedly if I'm switching mode into and out of CD.)
Londovir
If I drive in the morning (car in the garage overnight), then the radio works as expected. If I get in after work (car in sun from 7am until 3pm), the radio either doesn't work at all (no Logic7 mode matters), or works in the odd way I described earlier. Once the A/C has run for a bit and cooled off the interior of the car, then the radio seems to behave a little better.
Off to the dealership it goes! (Kind of annoying to pay for a brand new car and have an issue as soon as it leaves the lot. I'm hoping that'll be my only major issue....)
http://townhall-talk.edmunds.com/direct/view/.eea499a!keywords=allin%3Amsgtext%2- 0limit%3A.eea499a%20infinity&count=20
Here's an example, the very first post under "Audio and rear seat entertainment problems":
"Hello and thanks for the help! I have two huge problems with my 2007 limited touring and ultimate santa fe built 10/06. I have the infinity 605 watt system but do not have xm radio.
Problem 1: When i listen to the radio(or cd player) at low volume levels (anything under 15) i hear a high pitched tone that is almost as loud as the radio itself. This tone is not present when i use the radio with the car off. So i am annoyed and do not use my radio.
Problem 2: When i put a dvd in the rear entertainment system it starts to play the previews just fine. Then about half way into the preview it will flip over to the radio which is much louder and that is really horrible. I have to push the rse button to get it to go back to dvd.
Both of these problems have been acknowledged by the service manager after 2 weeks of my car being at the dealer. In fact i sat in another santa fe that was right next to mine that had the same annoying tone and did the same thing with the dvd. I have put in a call to hyundai because they are making their service department look bad by putting their cars out this way. Since there were at least 2 santa fe's on the lot built in different years that had the same problem i would imagine that other people have noticed this. If you have noticed this please reply with what you have found out because i am tired of dealing with it and want both issues fixed.
thanks "
[edit] Ok, I found your recent post about the ground:
denvertrakker, "Audio and Rear Seat Entertainment problems with 2007 santa fe" #18, 7 Sep 2008 11:33 am
OK, one last time. The cure is not disconnecting the tweeters. The issue is a grounding problem with the external amp that allows alternator noise to enter the system. Go to "Hyundai Santa Fe Maintenance and Repair (2007+) and go to post #128. The information is here if you look for it....although maybe not a solution.
It's very annoying that the dealers blow everybody off on this. I worked in the audio business for many years, and if someone had a problem it was addressed. How do car dealers get away with "they all do that, sorry can't help ya."?
http://documents.victorytechnologies.com//documents/product/8901.pdf
As you can see, it's a bit involved. I'd still suggest going to an installer for help.
Thank you.
I have experienced none of the reception or tone problems that have been posted. I have, however, had my Sante Fe in for at least 9+ times in the 12 months I have owned it.
Issue revolve around squeaks and creaks. I have filed a complaint with the FL Lemon Law people, and we shall see what happens next.
If someone can share this info then all of us with the problem can get it addressed at our dealers. I remember some people even opening cases at Hyundai America for this, any feedback from them?
Thanks.
One recent review of the 2009 SF stated that the only significant upgrade for the model year will be a radio with an audio jack and USB connectivity. Has anyone seen and heard the new radio? I'm curious if the entire radio was replaced and the sound quality is improved. Next I would like to know if dealers will be allowed to install the new 2009 radio into a 2008 (inflated dealer cost could be an issue). I would be curious in researching this option before buying an after market radio that will not have the same fit/finish as a manufacturer radio and avoid potential compatibility issues with the steering wheel control buttons. Thoughts?
I just purchased an 08 Santa Fe 1 week ago and am having the same exact problem as everyone else is. It's odd how this forum has started so long ago, and how there are hardly any more posts about this issue. If it wasn't resolved you would think people would still be complaining.
If this has been resolved, PLEASE help! Is there a solution to this? Did anyone actually determine if this was a external amp grounding issue? Did anyone actually fix it?
Question... How does one remove the inside panel under the window without causing any damage? Are special tools needed? Is there a trick?
I need detailed instructions and a few prayers.
JohnC
for a photo of the 09 interior on the higher end model with nav - it does have an XM button. It says an improved audio system is on the new 09s and a USB/iPod input.
My 2008 USA brochure shows the same Nav with XM button.
The 2009 non-Nav stereo head unit has it's blue screen as MUCH bigger than the '08. It's huge really. I've yet to find a Nav pic or see one in person so I'm not sure how that's changed.
Does anyone have an easy way to remove radio and/or get to window antenna junction to check it out?
Thanks. Mine is a 2002 Sante Fe, and I've been usibg satellite radio rather than worrying about fixing the factory radio.
Im curious if anyone is having issues with just the XM quality ..after 3 weeks ours just started cutting in and out. . XM has rebooted the signal twice and now says we need to go back to the Dealer. .but on first call to service. .they say that if the radio works .. they ahve no idea. . To XM's credit . .they have extended our trial ti l it gets worked out.
Be aware there are many things that could compromise your XM reception:
1. Driving in a city with tall buildings
2. Driving down a street with lots of big old leafy trees.
3. Weather situations (thunderstorm, etc.)
Here in Colorado, not much of the above apply, but I can pretty well guarantee that I'll lose my signal in a certain area in Boulder...
What part of the country are you in? Any of this sound likely?