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Comments
Is there a work around available at a lower cost?
Thanks!
g352008ksb
2008 G35s
I also imported an Infinity ('08-G35) from the States. Did you get the Nav system working? I can't believe it can't be done, the GPS coordinates are correct so I know the GPS works here. Both dealer in Holland and UK say they can't load maps. Do we live in the 19th century??? :mad:
Nope. I can't believe something like this can't be done. Anybody?
NAVTEQ has a deal restricting their software to INFINITI dealers but there must be a way around that.
On page 6-21 there is a procedure for deleting old entries.
On page 6-21 there is a procedure for deleting old entries."
Yes! Thanks for taking the time to find this.
To delete Previous Destinations is not real obvious. Here are the steps if anyone else is looking...
1. Select the Settings button on your console dash.
2. Choose Navigation from the menu.
3. Choose Address Book.
4. Choose Delete Stored Items.
5. Choose Delete Previous Destination
6. Then you can select either 'Delete All' or 'Delete One'.
Delete All will clear out your previous destinations. NOTE: Your stored Address Book will remain intact.
Anyone know the underlying problem?
I thought I read somewhere trying to google the problem that it has to do with a capacitor being cold in the unit and one solution was to use a blowdryer to warm the unit manually, which doesn't seem practical.
Jonny
Does anyone know of a way to copy my current Music Box to a new car?
1) Voice prompts. "Or push back button ..." repeated each time, and no way to jog the prompts by hitting a button (e.g., skip all prompts when you know what you are doing and immediately get the "beep" asking for input). This would have *CLEARLY* come up in user testing if they had carried the experiment past first use, an obvious use case for a 10-year owner. This very nearly makes voice unusable, as by the time the system gets the address target I've already gone a couple miles - potentially out of the way. IT SHOULD ALSO BE FIXABLE BY SOFTWARE UPDATE!
2) System should allow the last address to be a template (e.g., lock-in state, city and then just search out street). Scrolling through hundreds of "Main Street" options for all of california when most searches are not going to trigger a 1,500 mile drive (thinking about driving patterns) is very wasteful.
While they are at it, they should get rid of the "Show Map" option, at least for voice. Would anyone really go through 3 minutes of voice prompts to show dot on a map while they are driving in a completely different area? How common is this use case vs. the payload of having to address it each time, and the possibility that one chooses incorrectly and then restarts the entire process?
I brought the first issue up via email to Infiniti ... *horrific response*. I've included the exchange below. Notice, I ask explicitly about a software patch for the voice system, and they respond by saying you order maps by visiting NAVTEQ. I get better customer service on a $100 coffee maker (literally, just had this happen) than my $40,000 car. Terrible! Insulting...
My observation: Infiniti should spend less time congratulating itself on what a great navigation system it has, less money on its commercials, and treat its paying customers like the asset they are. I could be "Infiniti for life". That's a solid 10 more cars, which should be worth a lot. But I have lots of options, and some of them are willing to treat me like a valued customer rather than some idiot not worth even a tailored response that meets the low standard of my Krups coffee maker support line...
Matt.
---------------------------------
From: Infiniti Consumer Affairs [mailto:InfinitiConsumerAffairs@nissan-usa.com]
Sent: Tuesday, December 21, 2010 9:26 AM
To: Matt
Subject: RE: I need help regarding my vehicle
December 21, 2010
Dear Mathew:
Thank you for contacting Infiniti and allowing us the opportunity to be of assistance. We suggest you contact NAVTEQ Navigation Systems at 1-800-777-0325.
Unfortunately, Infiniti does not have the capability to order the maps for your GPS. We apologize for the inconvenience however NAVTEQ is in the best position to assist with your request as they have access to inventory.
Please feel free to contact us at 1-800-662-6200 (Option 6) with any questions or comments.
Thank you for taking the time to email Infiniti.
Sincerely,
Infiniti
Irene Colella
Consumer Affairs Representative
Infiniti
-------------------------
From: infiniticonsumeraffairs@nissan-usa.com
Sent: Wednesday, December 15, 2010 04:02 PM
To: Infiniti Consumer Affairs
Subject: I need help regarding my vehicle
firstname : Matthew
source : InfinitiContactUs
comments : In love with the car. However, one thing is killing me: the voice prompts. Constant repetition of "or push back button ..." and unable to FF when I know the entire flow for directions. Read the manual; it suggested "alternate" to truncate prompts, but had *zero* effect, other than getting rid of the initial voice prompt (menu). Is there any update here? Software patch? Any fix? Thanks!
year : 2009
make : Infiniti
model : G Sedan
mileage : 8000
1) It stinks that I have to pull over and stop (especially since it takes 10 minutes to input an address). I understand the safety issue, but I often have a passenger who could put the information in while I'm driving.
2) Can it do a "search along"? I can't find it. Like a gas station or Five Guys on the way to my destination.
Thanks--as a newbie, any information would really be appreciated.
I just bought an '08 G35x. I am looking to add the Navigation system. what did you do for your car??
Jim
Eventually one of these car companies will figure out that they need to partner with Google to provide this type of info...maybe one of them is already doing it?
1) The motor does not recognize it is all the way up.
You can trick it by pushing down about a half inch when it is about 1/3 of the way up, it may take you a few tries to get the hang of it. Eventually it works - free "fix"
2. Infiniti issued a service bulletin
Classification:EL07-004
Reference :ITB07-021
Date: May 24, 2007
APPLIED VEHICLE: 2005-2006 G35 (V35)
APPLIED VIN(S):
Vehicles built before JNKCV51E(*)6M516358
JNKCV51F(*)6M612147
JNKCV54E(*)6M712927
Vehicles built before: March 1, 2006
IF YOU CONFIRM
2005-2006 G35; NAVI DISPLAY UNIT WILL NOT RISE / LOWER / STAY UP
If you need the whole bulletin contact me thru here for email return or just contact Infiniti
Any help?