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Is this something you were planning on looking into further at this time?
Regards,
Sarah
GM Customer Service
I've got the 06 GT w/260 S/C which I picked up on a whim due to 1/2 price w/4300 miles and it is close to 65k now..Avoid jack-rabbit starts and one should should get at least 120k before trouble starts..Steering shafts, engine mounts, and batteries are nemesis on mine..Extended high cruising in Florida will kill the tranny for heat is the damaging factor..235 degrees is about all I want to see on the tranny temp..10 to 15 over speed limit with outside air temp low 90s, oil cooler would be the way to go if one wants higher steady cruise speed..
My ride is okay, not great, but for the price with all goodies, it's a keeper..Royal Purple oil in crankcase, Got rid of the H-rated tires at 40k miles and put on Michelin Harmony rubber, T-rated, 35# cold, rotated every 6k and rebalanced if needed..Went through 2 sets of tires prior, original Michelins went 30k and Hancook were trashed in 10k miles, dealer didn't correct a rear alignment problem..
Since 40k miles all work is preformed by a small shop also a Tire Rack installer, 2 ex-GM Pontiac, Buick, and Caddy mechanics..High priced, but great..The car runs at any speed without a vibration to the max limiter..
I would like to know if anyone knows the issue. The initial codes from the shop indicate excessive overheating of the transmission and Jasper will advise their findings once they recieve this tranny back at their facility.
I love my car but I cannot keep replacing transmissions and I feel GM should make it right since they were aware of the problem early on. There are several service bulletins, addressing the issue. Someone please help!
NHTSA Complaint Line
(800) 424-9153; Open 8AM - 8PM (EST)
OR
https://www-odi.nhtsa.dot.gov/ivoq/online.cfm
(This is only one of the service bulletins.)
Make / Models: Model/Build Years:
CHEVROLET / IMPALA 2006-2007
CHEVROLET / MONTE CARLO 2005-2007
PONTIAC / GRAND PRIX 2005-2007
Service Bulletin Number: 070730012
NHTSA Item Number: 10021844
Summary:
4T65-E TRANSMISSION SLIPS, NO DRIVE/REVERSE, TCC SHUDDER, NOISE WITH TCC APPLIED. *KB UPDATED 08-15-07. *KB (DIAGNOSIS & REPLACE TRANSMISSION, IF NECESSARY). UPDATED 2/19/08. *NJ
I hope that the transmission replacement goes well and look forward to hearing an update!
Sarah
GM Customer Service
Over 40 years of owning cars and I've never had these issues with automatic transmissions until we started buying GM products.
JUST A LITTLE ADVICE FOR THOSE POOR PEOPLE UNFORTUNATE ENOUGH TO BUY ONE OF THOSE CARS WITH THE CRAPPY TRANSMISSION.....YOU HAVE TO TAKE IT TO A GM DEALER TO HAVE IT FIXED OR PONTIACC WILL NOT HELP YOU WITH ANYTHING!!!!
Our car quit in my hometown that has no GM dealer. My wife had it towed to a trusted mechanic there. They did the repairs needed to the car & did an amazing job with it, It runs like a new car now. But Pontiac told me they would do nothing due to the fact that a GM dealer didn't do the work. I got a quote from a GM service center & the price was almost exactly what our hometown mechanic charged. Around $3,100.00 It would be worth that for Pontiac to " HELP " with anything.
Approaching 70k and tranny works fine. It will go to a new owner if it misses a shift..Pronto!!!
Mine has a whopping 47,000 miles on it and today I noticed slipping in the transmission. It's been garage kept, all required services done at earlier than requested intervals including a change of transmission fluid jut 2000 miles ago......
I guess it's off to the local GM dealer for a "screwin."
I bought it new and only have 47,000 miles on it....and NEVER used the paddles...not once....so they can't blame it on that.
I just dropped it off to my GM dealer and I'm awaiting their verdict.
This GXP is my 17th Pontiac...all new....and like "bbaisden" says above, I'm hoping GM realizes this and does something to correct this OBVIOUS design flaw in their vehicle.
Good luck with your verdict, please keep us posted.
Best,
Sarah
GM Customer Service
I just received a call from NORTH COUNTY BUICK-CADILLAC-GMC. The service writer said they found "debris" in the transmission pan. He needed approval from me for a $500 authorization to go further into the transmission. He then stated that he will "attempt to contact GM, but if GM determines it to be "abuse"...then they won't help?
Abuse? I just had the damn car there in January where THEY serviced the transmission including flushing....and saw no problems....then suddenly I became an "abuser" of my car? The car, like the 17 other Pontiacs before it, that gets all of the required maintenance performed EARLIER than requested by GM and ONLY at GM certified dealers? The same car that could be brought back to the showroom and displayed as new? Abuser?
It's easy to see where this is going......but if you think I'm the kind of guy that's going to roll over....you have another thing coming.
GM customer service huh?
All the best,
Sarah
GM Customer Service
This car was a bargain buy 61 months ago and for the current driving I do it is a good performer..The S/C engine handles the a/c well and lots of driving is done with sunroof open and a/c running..Overall gas mileage is around 20mpg, interstate rolling it gets real around 24 mpg at elevated speeds..
Will dump it around 90k miles to avoid the expense of a tranny which is probably an expense of 1/2 the car's value..
Good Luck on with your GT..
The rebuild didn't even last 20,000 miles! markg16, I believe you mentioned something about your brother in a previous post. I would really like to get in touch with both of you.
It acts like it wants to shift down to a lower gear to climb the hill, but it cannot do it. I love my car so much. It is so comfortable and fits me perfectly. Everything else has been great? But why are these transmissions so bad???
I am now at 114,000 miles and wanted to make it to 200,000. The previous problems occurred at 30,000 and 60,000.
Has anyone has this problem and know of a fix? Or is it, "Take it to the dealership and let them try to figure it out while costing me $$$"?
Received a call from the "GM Customer Service" rep. He said he'd look into it.
In the meantime I received a call from the dealership who said that the "Torque Converter exploded and left shrapnel throughout the transmission." They told me that their service manager talked to the GM district boss and that if I paid $1000....GM would take care of the rest of the cost of a replacement transmission.
Although I feel that a transmission should not explode on a car with only 47,000 original miles.....3 months after the 5 year warranty expired and 5 months after the transmission was serviced, drained, flushed, and refilled.....I agreed to the plan.
Last night I picked up the car and was pleasantly surprised to see that I owed nothing...the receipt said $0 due.
I figured that GM finally saw the light and realized it was wrong to charge ANYTHING for what is an obvious GM design flaw (I found another site that shows 322 owners of 2005-2007 GXP's...all with the same problem).
Well...I was wrong.
I got a call today from the dealer....They "forgot" to charge me the $1000 and I had to go back and pay them.
Bottom line?
The local GM customer service rep "Oscar" who called me at least 4 times...was TOTALLY USELESS......had no idea what he was doing....and was completely out of the loop.
Great customer service huh?
He wasn't even aware of the "deal" between the dealer & GM district supervisor.
GM screwed me for $1000 bucks on a problem that never should have happened to begin with.....and the rep had the guts to tell me on the phone that "he hoped I'd continue to be a GM car buyer."
Yeah right....Treat a 17 vehicle GM buyer this way?
I'd walk before I'd buy another GM product.
Why is GM not recalling these cars NOW to replace these defective Torque Converters BEFORE they explode and ruin the entire transmission? How stupid can a car manufacturer be?
Now....off to join the hundreds of other GXP owners to file a complaint with NHTSA.
When my transmission suddenly started going out, I had just left my garage, drove down my driveway and stopped at the stop sign at the intersection of our private road to the major 50 mph County highway.
When I stepped on the gas to pull out....the car traveled 3 feet and just stopped in the middle of the roadway...and my transmission just kept slipping.
Just when I thought that impact was imminent by one of those 50 mph cross traffic vehicles....the transmission slammed into gear and I was able to avoid a crash which probably would have killed me and my passenger.
I guess GM is one of those companies that waits until somebody is dead before acting responsibly.
Now GM might think that exploding Torque Converters aren't a safety violation....but I'm quite sure that NHTSA will disagree.....as well as a jury.
Notice how there's not a peep from our resident GM Customer Service Reps?
Maybe GM should take the salaries they pay to these reps who do nothing and help no-one....and give it back to the customers who bought this trash they call a Grand Prix GXP.
Just wanted to let everyone know the status of my GXP. First let me explain that my transmission originally started giving me problems at about 45,000 miles. I purchased a extended warranty from GM because the car had already been back to the dealer 3 times since I purchased it in June of 2005, not for transmission issues.
At about 45,000 miles I took the car in to the dealer for the transmission acting funny & the engine burning oil, the dealer told me they couldn't find anything wrong with the trans (all they did was check the fluid) & told me burning a quart of oil every 1000 miles was normal (which I called BS on).
At about 70,000 miles the transmission completely failed, my warranty had expired a week before the failure. Of course I took the normal route to complain about this, called customer service which got me absolutely NO WHERE! So, being the person I am & working as a quality professional in the automotive industry for 20+ years I called GM corporate downtown Detroit. I will not go into to detail about my conversations with them but needless to say because I had taken my car in way before my warranty expired and the tranny failed, GM completely covered a rebulid.
After a few months the transmission started acting up again, running extremely hot, slipping, etc. I took it back to the dealer that rebuilt it and once again I was told they couldn't find anything wrong. 3 months later It stranded me in a drive thru & had to ask the people in line behind me to help push it out of line!
Needless to say it went back to the dealer where it sits today. I got the call yesterday telling me that the converter had blown up, the transmission completely destroyed, the shaft, fluid pump, EVERYTHING! They are finally doing a replacement & submitted to GM for payment, which I was told shouldn't be a issue. Waiting for them to call with it finished, so we will see. I will keep everyone updated of the status.
My wife loves her car and I am like you I don't want to keep sinking money into an endless pit. Please keep me informed if you find out ANYTHING helpful.
We may need to take up this matter to President Obama and deal the situation just like what Obama did it with Toyota's unintented acceleration. This was going on since 1999 and they keep dumping cars with trasmission issues.
You are #334 that I know of so far.....and GM will screw you.
Good luck to you and I hope they will help you with your problem.
Sarah, GM Customer Service