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Comments
They are so sleazy. I want to get these s.o.b's so badly! Talk about a bunch of crooks. Ok people, what do we do next? We are going to have to start communicating about what states we are in, etc. We need to get some press coverage so that we hear from more people. Any suggestions? I contacted 7 On Your Side here in the DC area but I won't hear from them for a while. Let's get going on this asap. Does anyone know how many people it takes to get a class action lawsuit going?
Let me know what to do next. I am so mad! I want to make Ford pay for all of our transmissions and the hassle they have put us through!
It just drives me nuts, that ford know knows about these junkers, yet does nothing. :lemon:
It would drive me nuts to be paying for a van that is not working due to a MANUFACTURER'S DEFECT. I just received the complaint form from the Virginia Attorney General's Office. I don't know if you have contacted your state's AG yet but I do know that is a good place to go.
I have a call in to a friend about a recommendation on a good Class Action attorney. I will keep everyone informed as to the situation. If anyone has already contacted an attorney let us know what the best form of action would be.
Thanks.
We didn't use a Ford Part - it's a Jasper with 100k mile warranty.
I'm so angry with Ford and their lack of response on this issue.
I'm also in NoVa and would love to participate in a Class Action lawsuit against Ford.
We had our Mechanic fix it bc we didn't want a "no-good" Ford part (duh) and I love and trust my mechanic.
We replaced the transmission and the radiator for $3500.
Obviously we need to get a class action suit going. I was at Claude Moore Rec center today and saw another Mercury Monterey. I was thinking that maybe I could print out a bunch of forms about this problem and this website and leave them on all Ford and Mercury Minivans I see parked anywhere. Up at Dulles Town Center, at my daughters' school, etc.. I wish I could afford an advertisement in the Post or USA Today. I have no doubt we would find 100's or 1000's of us out there.
Don't forget to call the VA Attorney General's Office. The number is 800/552-9963. If they get two complaints in a single week regarding the exact same problem I bet that would get their attention. The guy I spoke to was very aware of Ford's horrible customer service reputation. He was very open to looking into this.
Please keep me informed. It seems as we are neighbors. If there are two of us this close imagine how many there must be all over the country!
Anyone I should ask for in the Attny General's office?
Did you get your van fixed?
My van is still up at Tyson's Ford. I have to call the extended warranty people and fight with them next. Ford sends you all over the place talking to so many different people that you end up getting frustrated and just paying for the repair yourself. My van broke down on December 15th. I was driving down Potomac View Rd when all of the sudden it slipped out of gear. I pulled off onto Hampshire Station and called for a tow. I had just come off the Toll Road. I had both my daughters (ages 7 and 9) in the car with me. Can you image if this had happened while going 60 mph! Unfortunately someone is going to get hurt or killed and Ford will act like they have never heard of this. Let's face it. Minivan drivers have little kids. Ford does not care.
Let me know if you talk to anyone in the AG's office. At first the lady just said she would send me the form. Then she said heard how bad it was she said she wanted me to talk to the guy and connected me to him. I can't believe I didn't write down his name. I was so pumped to have someone finally listen to me and I just forgot to write it down.
Take care and good luck.
I am so glad we are getting this going. This is the only way to get this done.
Thanks so all.
Kelly (I figure first names are safe at this point:-))
Jim and Michelle
I jumped thru Fords hoops and even complained to the service managers of both dealerships and the owner of one. No financial help. All said I should have bought the extended warranty. I have never bought an extended warranty because I never have felt that it was necessary. I will contact my AG next week. [jennifersmith] who was driving the kids back from Duluth must also be from Minnesota so I hope she too will get a hold of the MN AG at (651) 296-3353 or (800) 657-3787.
Dan
I'd like to suggest that a good way to document what's happening with your issue would be to create a blog about it on your CarSpace page. Others can then comment on your blog. You can add entries as often as you like and send/post links to it.
All registered members to the Forums have a CarSpace page available to them. All you need to do is click on "My CarSpace" in the top left navigation bar. If anyone has questions, please send me an email. Click on my screen name for my address.
Here's my page: http://www.carspace.com/karens
The dealerships are LYING to you. Ford is and has been WELL AWARE OF THIS PROBLEM. The fact that they recommend a transmission fluid flush and fill at 30K is the first clue to this. The change is not recommended because it would prevent the failure, it is recommended so that when the inevitable failure occurs, they can blame it on the manufacturer of the fluid as they did in the case of an earlier post. Another reason they call for this ridiculously early flush and fill is that they can blame you for the inevitable failure if you do not have it done. When my transmission expert, a retired Ford technician with over 20 years of experience, pulled my transmission, I had him document the quantity and condition of the fluid that came out. Both the quantity and the condition were more than adequate to do the job it is required to do. The failure was due to a DEFECTIVE TORQUE CONVERTER that I believe Ford knew was defective when they built it. Please stay in this fight with us and spread the word. Do contact your AG. Stay tuned to this page. We need to stick together on this. In the meantime i am going to look at the suggestion in post 151.
Jim
Also, my brother-in-law is going to try to contact his cousin who used to work at a Ford dealership and see what he knows about this problem. That is really who we need. Former Ford employees who would be willing to talk about this.
I can meet any time during the week while the kids are at school. How many of us live in the NoVa, Maryland, DC area? Let's decide on a mutually convenient place and go from there.
Jim, since you live in Maryland you might be in the best position to get the list of ford/mercury minivan owners. I am not sure if you need to be a resident of the state or not.
Last, do you all want a blog or a website? I don't know much about either so I will defer to all of you. I can get either set up. I think that should be our next step so we can give that address out in our flyer/letter.
Thanks again everyone. I am really excited about finding all of you.
Take care,
Kelly
Tomorrow I deal with the extended warranty people. Does anyone out there have any advice on the best way to deal with these people? Are there any key words or phrases that will get them to do the right thing or are they just an extension of Ford and their attitude that they will do nothing to fix the situation? Any help would be most appreciated.
Thanks so much and let's keep up the pressure.
Kelly
Good luck and thanks for your perserverence.
Kelly
Ron MacGregor
Dawsonville, GA
Ron MacGregor
Dawsonville, GA
http://www.naag.org/ag/full_ag_table.php
Each one of us needs to contact our AG and file a report with them.
Does anyone know how to create a webpage? That is really what we need. This is the sort of information we can put on the webpage. We can also have a link to NHTSA as well as a list of people we have spoken to at Ford and their responses.
Any suggestions from anyone on how to get this started?
Kelly Lilly
Sterling, VA
Jim
Ron MacGregor, Dawsonville, GA.
Any volunteers?
Kelly
What is a PCM? I hate to sound ignorant about mechanical things but the truth is, I AM! That is how these mechanics get away with so much.
Please let me know so I can at least pretend to know what I am talking about with the mechanic.
Thanks so so much.
Kelly
Jim
The jury is still out on my repair... I bought the extended warranty (100K), so the jury is still out regarding the repair. The warrant company is waiting for the trans to be "dropped" so they can inspect. They sound like they are looking for a reason to deny my claim (they've probably been burned by this, too!)
However, I am still out of money on car rental, etc. Count me in as a member of the class-action suit. Once upon a time, I would only buy a Ford. Now two transmissions in my last two Fords. NEVER AGAIN.
Thanks,
Jim
Jim
Kelly
Where was this post and did it mention the person's name? This would be an excellent bit of information to have to support our case. Another brick in the wall of our case, so to speak. I am still waiting to hear back from my labor attorney in Baltimore as to a good referral for our class action. I didn't expect an answer from him overnight. He is going to be methodical and do his homework before he refers us to anyone.He is an OUTSTANDING attorney so I am sure that whomever he recommends will be the right person for the task. In the meantime, keep the good information coming. I should be filing my case in my local district court sometime this week. I don't expect a response from either Koons Ford of Annapolis or Ford Motor Company until the last minute, typically 30-60 days. At least they will have to respond in a court of law where they will be under oath. This should be very interesting as I am no stranger to the courtroom and will not be intimidated by anyone. Keep up the good work and, everybody else, keep spreading the word and keep the faith. I have an excellent feeling about this situation.
There was no name on the post, just a screen i.d.. It was one of those responses to an AOL story regarding the Ford layoffs. In my first ever response to a news story I wrote that there were literally 1000's of us having transmission failures due to poor quality from Ford. This guy wrote back in response to my post. When I went to find my posting it was gone! I have no idea why. I am sure AOL saves those postings to a folder somewhere. Do you think we can get this guy's name? Obviously this is a well known problem for Ford. I am going to go ahead and bite the bullet and get my van fixed. I have been driving my brother's spare car for a month now. I hate to do it but I need to get my van back. I am wondering if I will ever be compensated for this expense.
Let's keep this thing alive. I hate Ford now. I literally have driven Ford cars since I was a teenager. I can't believe they have sunk so low.
Thanks for all you are doing,
Kelly
Jim