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Volvo C70 Convertible Top Problems
Roof down I noticed these plastic cover with 2 "bumps"/abnormalities.
Roof up I don't see them because it seems to be the locations of the left back "pillar".
Roof down it looks there were some stress on this plastic cover.
Roof up I don't see them because it seems to be the locations of the left back "pillar".
Roof down it looks there were some stress on this plastic cover.
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Can someone post a picture?
Here are some but I doubt that any of these rubber protections are creating the potential problem.
Rubber protection with roof inside the trunk in low position.
Rubber protection with roof inside the trunk in high position. You can see the roof is touching slightly the rubber, but for now no problem.
Another rubber bumper with obviously some stress on it, but again I cannot detect a problem, this must be normal.
Another rubber bumper but everything looks OK.
These are the two bumpers, and you can only see them if you stop the closing /opening process.
Looking carefully these bumpers are not touching the plastic cover (few millimetters away) and should not create stains.
Here is the plastic cover where the stains should appears if they exist. Not on mine until now...
The technician placed a temporary tape over my bumpers with a slick cloth side which would rest on cover in case they touched each other and so far I have seen no circles as before. He said that as soon as dealer received the correct tape they would replace the temporary tape on mine.
I was surprised that yours did not have any tape on them. They must have changed the composition of bumpers or else the space between the two has been the problem all along.
Mine as stated were riding directly on cover all the time with top up before he adjusted them.
I had the same marks on that panel. It is made by the roof in closed position. I took the car back to the dealer, he send it back to the importer. They've got special trained personnel for repairing/adjusting the roof. They replaced the panel and re-adjusted the roof. The car was away for a week. During that week I got a V50 (with a fully filled gas tank) for usage. After the repair the roof was working fine. They also did some software-updates ("puppy-sound" !!). And of course, it was all for free (I didn't even had to pay for the gas).
So, before doing something you might regret, contact your dealer:)
HenkBW
Thank you for the info. Unfortunately I don't see myself asking to change this part to my dealership unless it is really distroyed which is not the case yet.
I really missed the good customer service you have in the USA.
For your info:
I live in the Netherlands (yes, Europe).
And the car's panel wasn't destroyed neither. It only had two small dents, just like the ones you have (according to your photo). They've tried to repair it, but weren't satisfied with the results. So, they replaced the whole panel (and re-adjusted the roofmechanism).
Maybe you should be more persistent. After all, you paid a lot of money for the car. And Volvo always give up highly about their customer-friendliness. So, let them prove that.
Success,
HenkBW
I will probably try next week end, but my dealership is very new in town. They have only been around one year. It is a subsidiary of a bigger dealership located one hour away.
They are selling Volvo, Subaru and Suzuki like the big dealership. When they have to work on my Subaru, they have to send it to the big dealership because they don't have all the tools. It is basically 2 sales people and 1 main mechanic/customer service person + maybe 1 or 2 technicians and 1 secretary.
3 months ago, we had our 97 subaru legacy outback limited that we brought back from California for a complete 10 years check up. One of the things was to control the airbags and everything went fine. After 10 years we have nothing to do on this car. But we are still waiting for the certificate confirming everything is fine with the airbags, and that after more than 3 requests.
Just to show that the customer is not always the king like we say.
Has anyone else experienced this?
Thanks in advance and again this forum has proven that we can help each other when we receive tips about the C70.
I look forward to receiving a copy of brochure and I hope they did not harm your car. If it was the one with ribbon taken with your cell phone, I thought the top was in middle position.
Also, the roof should not be cycled any more than 5 times in an hour, with 10 min intervals between cycles.
Plus, the roof should not be out up or down on an incline.
Merry Xmas - if we don't have any further exchanges before Monday.
All the very best, once again
It is very interesting, containing info not found in the handbook, especially the part that the roof action should not be repeated too often, in fact, recommending even longer spells than that suggested by Volvomax.
So, Merry Xmas one and all - look forward to more info in the coming days and in the New Year.
May I also have a copy of the brochure emailed to me... mbinla@mac.com. No rush, whenever you get a chance,
Merry Christmas and many thanks!
If Volvomax said min 10 minutes between cycles , what does the brochure say?
Actually , if I may ask , Could you - or Cricket4 - e-mail me that brochure too, wheever time and occupations permit?
Would be highly appreciated.
Meant to wish you all a mery Christmas and a great '07
all the best
The brochure is being distributed by 'cricket4' although it's quite possible that Volvomax also has the same brochure.
I checked out your profile for your e-mail addy but it shows up as private - otherwise I would have forwarded the brochure this evening. My e-mail (previously marked private) is now def on show so you can contact me if you wish.
The brochure says [quote] "Ideally, the roof should be opened or closed only once every 15 to 20 minutes" - so that answers my question to volvomax as to what constitutes a cycle.
I can forward cricket4's e-mail to you, no problem, send me your addy if you wish and I'll get back to you fairly soon as I have it at home, whereas cricket4 has it in the office - a no-go area over Xmas.
P.S. Snap, I see cricket4 is responding even as I type.
* The roof should not be operated more than four times consecutively without allowing the hydraulics and motors to cool.
* Ideally, the roof should be opened or closed only once every 15 to 20 minutes.
Thanks for the prompt reply to you both.I thought I had set my e-mail to 'public' but something must have gone wrong somewhere.Anyway , it should show up now.
Thanks again and can't wait to be able to feed usefull info on this forum , just like you guys - and girls - have done so far.
cheers
I am looking to purchase the C70 T5 within the next day or so. I am just curious as to what you think about yours. If you had a chance to do it over again, would you purchase the same car?
Thanks
Dre.
My dealer/service center casually asked me to more throughly take note of the events and circumstances leading up to it the next time it happens... as if I wasn't detailed enough... and sort of glossed over the issue. I guess they just need to buy time until they learn of others having this issue and receive a fix from Volvo.
Fortunately, it has only happened the couple times and thankfully not the 6-8 times per month you have experienced. I'll keep you posted on my progress toward a solution and hope you will keep me advised of yours.
Until then... happy driving.
Of course, what you have been told is not correct. There is no problem to drive with the divider placed in up position in order to be able to use the full trunk space.
So when the roof is up and you use the car as a coupe, you can take advantage of the full trunk space (and believe me it is plenty of space). The only inconvenient is if you decide to put the roof down and use the car as a convertible, when you push the roff down button it does not work (I did it). You see a warning message asking you to place the divider in the down position. You have to exit the car, open the trunk, placethe divider down, and that's it now it will work.
As a conclusion, there is no problem to use the full space of the trunk.
I noticed in some previous posts in this thread that you were willing to e-mail a brochure, that has more detailed info on roof operation (and maybe on other things as well).
If it's not too late, and not too much of a bother, could you also e-mail the brochure to me, at bullswin5@aol.com ?
Thanks much ! (I tried sending a regular e-mail to you, but it was rejected, since it didn't come from the carspace.com domain.)
I did use this method for cleaning my C70 but I don't have this problem.
So, just to let you know it can happen. Be cautious.
Anyway for the Half top part of the car you don't really need high pressure because it is mostly glasses and the roof parts.
You only need high pressure for the half bottom part of the car where most of the dirt is (weels, bumpers, doors).
My Volvo support technician replaced the panel but did not do any roof adjustment. he told me is was a pin attachment that broke rising a little bit the panel and creating too much presurre when the roof was up.
HE also notice one missing "silent block" on the plastic engine cover. He also replaced the part.
Now my baby is totally like new and ready for the sunny days.
I was concerned by the French Volvo customer support at first but even with my small volvo dealership they have been very customer oriented and I am totally satisfied with their services.
All of that for free and they provided me with a Volvo V50 at each time my car was unavailable.
Not many participants on the forum since few days. Does this mean that there is no problem with the C70 at all anymore???
You realise that your last line is now the 'kiss of death' ..... and we'll all start having problems again!!!? Sincerely hope not!!! All seems well and fairly perfect with ours right now ... although we have had pretty cold and bad weather ... more snow coming in Thursday for London ... so there has been NO roof action!!! Pleased to hear that your problems were all fairly minor and all fixable at no cost! Well done again! Wonder how cricket4 and erisaman are getting on????
I've had more spare time lately and have now been able to use the C70 more - and yes, the weather last weekend meant that I covered a few miles with the roof off. Oh - and there were no further dents discovered, despite the roof operation(s).
I've taken a few more pics but the sky, although blue, doesn't have the hue I'm waiting for.
One amusing incident - I was driving in a 30mph limit with cruise set at 30 and saw a pedestrian with a child in a pushchair on the pavement, coming towards me. I was in 'coupe mode' (roof up) and noticed this guy staring long and hard at us - obviously perplexed at what was coming towards him. After I had passed him, I checked my rear view mirror and he was still staring whilst still walking, but now turned three quarters of the way around - resulting in the child's pushchair hanging over the edge of the kerb! :lemon:
Yes, it could have been dangerous but the road was clear behind me so no problem - but I still smile at the thought of these cars turning heads.
You have made a very valid point about the cause of the damage - it's the movement when the roof is housed within the trunk that is probably the cause, so a superficial check of the roof by opening and then closing it will not reveal the problem.
You have been such a support to others on this forum, I'm sure we all wish you well, not for our sakes, but you deserve satisfaction on this. Good luck.
In dealing with your dealer service dept., I would want a good explanation of what the little cracked piece was, where it came from, and if it fully explains the paint chip. Then, an explanation of why the little piece cracked and/or fell out in the first place, and what has been done (like an adjustment of some kind) to prevent future cracking of the replacement plastic piece. I suppose it is possible that it just fell off for some reason, and then later cracked, due to falling someplace where it got jammed or pinched by the top mechanism. But it would be good if they showed you where it came from, etc. After the replacement plastic part is installed, they need to operate the top, and perhaps drive over a bumpy road with the top down, to make sure that the new part doesn't break/fail like the original part.
Finally, they MIGHT be willing to replace the chipped top panel with one that was provided pre-painted. But I doubt this is going to be the case. What you should probably argue for if they can't obtain a pre-painted roof panel is re-painting by the dealer's preferred body shop, of the entire roof panel. Because it is just 1/3 of the roof, painting that one panel should not be a problem for them. They will be able to mask it off from the rest of the roof and body. Obviously it needs to match the other two roof pieces and the rest of the body. But given the newness of the car (and lack of fading), they should be able to get a very good match - aided by the fact that there is a clear panel separation line, and no need to blend in. Don't let them talk you into just painting where the chip was - insist on the full panel. I doubt if it is necessary to re-paint the whole roof - again because of the separation (rubber seal line) between panels.
I know you are unhappy with things now. But this is a case where they should be able to make things "good as new", if they do the repair the way they should. Good luck!
PS - How ironic is the "Re:" line above?!? LOL.