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Comments
Joe
Total cost of the job was $386.00 ($286.00 part, plus $100.80 labor). All I paid was PA sales tax ($23.58).
The only snag this time around was the Administrator's fax machine was busy all day yesterday and today. I had to fax the invoice over to them myself because the shop was really busy.
Tony, if you're still reading these posts, I referred someone a while ago and never got my $50 referral check. Can you check into this? Thanks.
For reference:
6 Year, $0 deductible, 100,000 miles total Diamond Bumper to Bumper plus warranty. Paid $1680.
Total saved: $856.24 so far with 5 yrs, ~41,000 miles remaining.
-Josh
PS: Rob, the years of the warranty start when you purchase it, the miles are total miles on the odometer. So, you should have 2 yrs, and 150,000 - (current mileage) miles left.
Most people drive significantly more than 10K per year. That's the part you should be paying attention to. I think the service contract industry has taken a cue from the mobile phone plan business -- offer a gazillion "night and weekend" minutes to use between 9pm-7am added to a conservative batch of minutes for the most popular times, and people will think they're getting a phenomenal deal.
Also, did Warranty Gold offer any explanation about why their fax lines are so jammed up? It strikes me that in their line of business, plenty of dedicated fax lines are key. I've been reading that almost all of the third party companies are a bear to contact for claims, and it's in their interest to delay. Just curious.
No explanation on the fax jam up. But, it's really not WG's fault, it's the administrators' fax machines. I guess there were alot of claims the past couple days?
Thanks for the explanation. I was under the impression the contract started the first day the car was put in service. The 5yr/150k sounds like a really good deal to me now. I have 15k/2yrs of coverage left. Makes me wish they offered 5yr/180k coverages
I would try calling WG directly about the referral (they need to be reminded). Sooner the better, it'll take them a while to process it also.
Good Luck with your decision, my advice is "just do it" !
Ray T.
Cheers,
Pete
P.S. Some may think that I am associated with them, but I assure you that my only relation to them is having a warranty service contract which I paid $1800 for.
Good luck with your decision,
Spyderred,
Oh come on...your not fooling me pal.
I've also tried assuring myself of no affiliation with WG...It just doesn't work with some of these people.
cheers!
spyder98
How are you and how is your Spyder running? Are u close to the 150,000 mile mark yet? Did you get replacement tires for those Dunlops SP5000 and what size did you go with? I still see my old Spyder in the parking lot at work. The guy I sold it to, after owning the spyder for only 2 months got into an accident with it. I felt really bad for him. $8,000 worth of damage. His insurance company fixed it and it looks surprisingly good. I am enjoying my BMW's though. My new 5 series-5 speed/sport is a blast to drive, just picked it up 3 months ago. The BMW that had the repairs done is the wife's now.
Life is good again. I have my 5 speed, something I missed with my spyder, it was an automatic.
Ex-Spyderred
P.S. I miss the drop top driving.
I ended up ditching the dunlop's pretty early. Only got about 25k out of them. They wore unevenly for some reason. Probably due to the 225 size. I dropped to a bf goodrich 215/50 last year and have been much happier since.
Eh, Don't worry too much about topless driving. I would gladly trade a rag top for 5-series amenities anyday!
Take care,
Rob
Never been a believer in extended warranties till now.
With the history of Windstar's I'm sure to get the cost of this policy back in no time.
THANK YOU WARRANTY GOLD !
Ray T.
Ray T.
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2015 Kia Soul, 2021 Subaru Forester (kirstie_h), 2024 GMC Sierra 1500 (mr. kirstie_h)
Review your vehicle
My opinion is BUY Warranty Gold, and understand the language of the "contract" you purchased. I am a 100% satisfied customer to date. My job entails monitoring contracts for Sate of N.Y. so maybe I am a little ahead of the curve when it comes to understanding contracts IMO.
Ray T.
Ray T.
Warranty Direct just quoted me $1400 + for a 4yr/100k diamond plan on my 2000 Silverado w/34500k on the ticker.
Warranty Gold quoted me $1254 for their diamond plan which pretty much mirrors WD.
So the choice is obvious.
Ray T.
I was never pestered to buy from WG, (I asked for a quote I got one) it was done after I did my research.
Reading thru the additional posts would prove nothing because the complainers are usually the ones who didn't understand what they bought or didn't want to be bothered sticking up for themselves. Sucks for them !
You state "even though there seems to be one consumer out there that thinks Warranty Gold wont let him down" maybe you should go back and read thru the posts, I am not alone with people who are satisfied w/WG. Positive results are usually not posted as much as negatives because the shoulders to cry on are here on the board.
Until and or if WG denies a claim I have no reason to believe they will not honor the "contract" I signed.
I stand by my testimony and suggest all interested in ESP check out Warranty Gold and any other for the best deal, the manufactorers ESP's are not always the best and Warranty Direct claims to sell alot of policies thru the dealerships. That's an agreement they have with the dealers not the manufactorers.
So lets just agree to disagree at this point Focusman.
Ray T.
They sure put up a big fight over the $1700+ claim for my failed turbo a few years back.
To this day, the service manager at my local dealer still can't believe they just simply paid the bill over the phone via credit card. He did however have to wait on hold for a few minutes, being the only downside.
There was one claim however which I didn't understand at first...I have had 4 claims processed so far by WG for my 98 spyder.
I had a motor mount pulley collapse one time and warranty gold did not cover the serpentine belts which were destroyed due to the pulley breaking. At first I was baffled, as this was about $100 I had to dish out of pocket. But after talking to the service manager, I came to an understanding. Since I left my car running for a few minutes rather then shutting it off immediately due to the automatic starter I have in the car. The belts could have been salvaged.
I think this could be one of the many examples of why some people may get the wrong understanding of how ESP's work.
Another example might be:
If you had a radiator leak, which lead to your car overheating and engine failure. It's your responsibility to cover the loss of the engine as the driver could of been the one who prevented further damage post radiator leak.
Although I have read somewhere WG might still cover an overheated engine which is still functioning. But in the scenario above, I highly doubt it and wouldn't expect them to.
I still believe the manufacturer ESP's are ultimately the best in protection available. But I could almost gaurentee they also have their share of complaints too. 4yrs ago I spent $1400 for a 5yr/150k diamond plan. I currently have 139k miles on my car and warranty coverage good for another 11k or july of next year which ever comes first. I am also not limited to having my car repaired by only a mitsubishi dealer which is huge peace of mind for me considering in Maine, their are sections where a mitsubishi dealer can't be found for over 100 miles. Plus as of yet, I have never heard of a manufacturer which provides coverage up to 150,000 miles. Factor in the cost differential for comparable coverage plans between WG and manufacturer and your looking at major savings.
My 4 claims have totalled over $3k in savings so far.
What else can I say other than I'll be buying another contract from WG when I purchase my next new vehicle. They have treated me well and I highly recommend them based on my experience and this BB.
Plus it's a proven fact that most people will voice frustration more so than certainty. Most of the time, its probably due to the consumer not reading their policy.
Just my 2 cents..
I just got a phone call from salesman for Warranty Direct related to the quote I requested & got last week over the web. They played down WG the best they could but I again told them their plan options don't fit my needs and their quote for the best I could get was well over $800 more than WG. 5yr/125k diamond was $2075. I like the 125k but not the 5 yr. Ya gotta shop is all there is to it!
Ray T.
I think the assumption with the 5yr/150k plan is someone will be doing an abundant amount of highway driving which is ultimately less wear and tear on the vehicle.
My eclipse with 139k miles still runs and feels great compared to some of the older model eclipses I've run into with similar "city" mileage which felt like they were falling apart. Not to mention already had even more extensive repairs done to them.
I've seen 7yr/100k plans at best being offered.
If there is anything being offered with more than 5yrs/150k coverage..I would definitely like to know!
Ray T.
WG is definitely negotiable. My advice to anyone out there interested in WG is to never except their first initial quote. They will work with you.
"They do not pay sales tax in many states, we
do.
They state that they will use certain manuals and pay only that labor
rate. What if your dealer charges more? We will pay the labor rate the
dealer normally charges. Their contract has language as to the types of
parts that may be used for repairs being up to them. Our agreement
contains no such clause."
Any thoughts appreciated I am considering WG.
As for the labor guide, EVERY professional shop uses a reputable labor estimating guide. The most well-known and used guides are Motor Information System, Alldata and Mitchell. There are other guides, such as Chilton and ShopKey, but I don't know how widely they are used. Many manufacturers have their own guides to pay for warranty claims, but most of the time, a dealer will not use those guides for a 'customer pays' job. That is because the manufacturer's guide usually pays less than Alldata or Mitchell's.
Whether you buy WG, Warranty Direct, 1Source, GM MajorGuard, or some other warranty, all warranties will only pay what they claim are reasonable time and parts prices. Otherwise, there is no way to stop someone from trying to charge 6.5 hours labor for a certain job, such as a water pump, when the guide may say it is a 4.2 hour job.
Personally, I am ALWAYS suspicious when any retailer tries to sell his product by running down his competitor. Tell me what is good about your product, and let me decide instead of trying to pressure me with scare tactics and misinformation.
Joe
Fortunately I just bought a extended service plan from Warranty Gold in October, when the vehicle passed Factory bumper to bumper warranty. The policy I bought is 6 years or 100,000 miles (Gold Coverage)with zero deductibles. Warranty Gold paid full (much higher than I paid for policy) plus three days of rental car.
What a great company!
MOST of them will be between 3 years old, when the new car warranty runs out, and about 5-10 years old. If you still doubt the likelyhood of transmissions failing well before seven years, go talk to a good transmission shop manager. If you get a WG contract near the end of the new car three year warranty, you could be covered until your car/truck is 10 model years old.
There are tons of front wheel drive cars (domestic and imported) that have transmission problems between 60K-95K miles. With several of them now controlled by computers, they can get expensive in a BIG hurry.
If you change the fluid a few times in the car's lifetime you should get 100K miles out of most domestic trans. I don't know about imports but GM has the best trans for my money.