If you bought yours when you bought your new car, then yes, it started then. However, it isn't automatically started when your car was put into service. Check your policy for the exact start and expiration dates.
Just had my climate control module replaced by my shop. It was turning on and off on its own, and shooting 500 degree air out of the foot vents (ouch!).
Total cost of the job was $386.00 ($286.00 part, plus $100.80 labor). All I paid was PA sales tax ($23.58).
The only snag this time around was the Administrator's fax machine was busy all day yesterday and today. I had to fax the invoice over to them myself because the shop was really busy.
Tony, if you're still reading these posts, I referred someone a while ago and never got my $50 referral check. Can you check into this? Thanks.
For reference:
6 Year, $0 deductible, 100,000 miles total Diamond Bumper to Bumper plus warranty. Paid $1680.
Total saved: $856.24 so far with 5 yrs, ~41,000 miles remaining.
-Josh
PS: Rob, the years of the warranty start when you purchase it, the miles are total miles on the odometer. So, you should have 2 yrs, and 150,000 - (current mileage) miles left.
Warranty Gold coverage adds the *time* quotient, but expires at the *odometer* reading that you choose. So, if you buy a 7/100K plan over a 3/36K manufacturer warranty, you are actually getting 10/100K altogether. Here's the trick of the "extended warranty" business -- how many miles do you drive each year?
Most people drive significantly more than 10K per year. That's the part you should be paying attention to. I think the service contract industry has taken a cue from the mobile phone plan business -- offer a gazillion "night and weekend" minutes to use between 9pm-7am added to a conservative batch of minutes for the most popular times, and people will think they're getting a phenomenal deal.
Josh: When you write, "Total saved: $856.24", do you mean that you've saved that above and beyond the cost of the warranty, or toward the cost of the warranty, so far?
Also, did Warranty Gold offer any explanation about why their fax lines are so jammed up? It strikes me that in their line of business, plenty of dedicated fax lines are key. I've been reading that almost all of the third party companies are a bear to contact for claims, and it's in their interest to delay. Just curious.
The total is the total saved towards the cost of the warranty. I figure one or two more claims, and it will have paid for itself. If not, well, then I just made the insurance company a little richer If I break about even, I figure I lost out on some interest, but then again, it's nice to not have to pay out for repairs when they occur.
No explanation on the fax jam up. But, it's really not WG's fault, it's the administrators' fax machines. I guess there were alot of claims the past couple days?
jsh139: Let's hope this isn't the case, but there is a good chance you will come out ahead on your servie contract purchase. You might want to contact Warranty Gold about the fax problem (although it is still in their favor to delay claims, even if it's by proxy).
Josh, Thanks for the explanation. I was under the impression the contract started the first day the car was put in service. The 5yr/150k sounds like a really good deal to me now. I have 15k/2yrs of coverage left. Makes me wish they offered 5yr/180k coverages
I would try calling WG directly about the referral (they need to be reminded). Sooner the better, it'll take them a while to process it also.
I'm thinking of purchasing an extended warranty coverage on a 2002 Harley Davidson Road King. I just purchased the bike from the original owner. It has 5100 miles and is under warranty until 12/02. Warranty Gold will cover unlimited mileage for 60 months for about $600. Although they just started motorcycle coverage about 4 months ago, they claim to have covered autos for 18 years. Can anyone out there offer any advice??
Go for it, for the peace of mind knowing your covered is well worth it. I just purchased the diamond plan for my wifes 2000 Windstar. This is the first time in my 35 years of owning vehicles I have ever purchased an extended warranty plan. These new computer controlled vehicles are to technical for the average person to diagnose and the days of just turning a screw are over. I can still do the routine stuff but once it gets into the electronics I'm done with it and a slave to the dealerships mechanics. Good Luck with your decision, my advice is "just do it" !
Just wanted to toss out some positive experiences I've had (since postings sometimes seem to have negative slants). I have the 7 year/100k diamond plan with $0 deductible for my (fun to drive but apparently defect prone) 2000 Mercury Mystique. I paid only $1070 for the warranty while my car was still covered by the manufacturer's warranty. With the recent demise of my moonroof motor (total cost to fix=$470), Warranty Gold's warranty has already paid for itself and I have still have nearly 50k miles left. They have been very pleasant to deal with on the phone and the experience at the dealership has been equaly painless (for me anyway). I just pick up the car, see the large dollar signs written on the bill, and walk away without owing a dime (dealer gets paid directly from Warranty Gold). The last dealer was muttering about other warranty companies but was positive about Warranty Gold.
I've been looking to buy extended warranty for a while... but no company is selling to California at the moment... Is there any outhere? (other than the dealer)
I believe 1sourceautowarranty.com is able to sell service contracts in California. From all that I've read, they are one of the most reliable third party companies out there (biggest competition seems to be Warranty Gold and Warranty Direct). I'm still shopping, but they're high on my list.
disappointed with them. See my postings under "used car warranties". I am in California also and I bought my contract from them late last year. I have had really good experience/luck with them.
P.S. Some may think that I am associated with them, but I assure you that my only relation to them is having a warranty service contract which I paid $1800 for.
P.S. Some may think that I am associated with them, but I assure you that my only relation to them is having a warranty service contract which I paid $1800 for.
Oh come on...your not fooling me pal.
I've also tried assuring myself of no affiliation with WG...It just doesn't work with some of these people.
If they believe me, great, if they don't, that would be their choice/loss.
How are you and how is your Spyder running? Are u close to the 150,000 mile mark yet? Did you get replacement tires for those Dunlops SP5000 and what size did you go with? I still see my old Spyder in the parking lot at work. The guy I sold it to, after owning the spyder for only 2 months got into an accident with it. I felt really bad for him. $8,000 worth of damage. His insurance company fixed it and it looks surprisingly good. I am enjoying my BMW's though. My new 5 series-5 speed/sport is a blast to drive, just picked it up 3 months ago. The BMW that had the repairs done is the wife's now. Life is good again. I have my 5 speed, something I missed with my spyder, it was an automatic.
The spyder's been running surprisingly good at this later stage of it's life. No mechanical troubles since 89k (136k currently). Cowl shake is a bit worse and I had to deal with a top defect which set me back 500 (grrrr), but thats about it.
I ended up ditching the dunlop's pretty early. Only got about 25k out of them. They wore unevenly for some reason. Probably due to the 225 size. I dropped to a bf goodrich 215/50 last year and have been much happier since.
Eh, Don't worry too much about topless driving. I would gladly trade a rag top for 5-series amenities anyday!
and the policy just paid for 90% of itself. Y2K Ford Windstar 61K miles and the intake manifold assembly went bad along with the driver door switch. $1100 repair bill COVERED in full less $50 deductable. Never been a believer in extended warranties till now. With the history of Windstar's I'm sure to get the cost of this policy back in no time.
i will tell anyone if you do not buy a warranty from wg you will be sorry you didnt. front two ball joints went out themostat went out sending unit on the oil gauge went out all replaced!!!! out of my pocket 0$ without wg $500.00 which i did not have. so as i say wg you all are off the hook. ford got paid on the spot. another clown was saying he will not take a warranty other than ford BIG CLOWN thanks wg big time.
As far as Warranty Gold being the best out there, I think you really need to research this statement. Warranty Gold has had several problems with claim payment over the years, as Warranty Direct and Warrantybynet. Once they sell you a contract, thats it until you go in for a claim. If you look at the past threads in this section, you will see this for yourself. I am by no means saying dont buy from a third party warranty company, I am simply stating do your research and stay away from companies like the ones I have mentioned.
Your statement is inaccurate in my accounting of a Warranty Gold claim and somewhat biased against all. I put the policy to use within 40 days after purchase, it payed for everything I had insured myself for. I bought the 3yr./36k "Diamond Plan" for a 2000 Ford Windstar w/59k for $1328. The recent repair cost $1100. I researched other extended warranty coverages for a month before deciding on WG. They had the best bang for the buck hands down. It sounds as though YOU have had an unpleasant experience in the past but don't paint with such a broad brush other companies. TELL US if you had a bad experience from one of the 3 companies you point the finger at, thats where you can help inform others.
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It seems that I need to make my statement a little more comprehensive so that you understand it. I spent 3 months researching a warranty..not 1 month that you spent and have found that there were major problems with these 3 companies. I am very happy that you got your claim paid from Warranty Gold. That is rare from a company that uses the same administrator/insurance company to pay their claims...hmmmmm maybe because National Warranty Insurance Company is a Risk Retention group?? My suggestion is that you go all the way back to the beginning of this thread and my point will be made that Warranty Gold will sell you a contract and then fight you tooth and nail before they pay a claim. Ray, hopefully you wont need a teardown done to your vehicle because then reality will set in on how well Warranty Gold handles it. People, investigate before you purchase and my advice...Stay away from Warranty Gold.
after taking your advice and going back to start of this forum and reading some 200 posts I find your response is related more to people who buy what they don't comprehend. Bear in mind that things have changed at WG since 1998 when the posts first started. To quote you, "Warranty Gold will sell you a contract and then fight you tooth and nail before they pay a claim". That has NOT been my experience using the contract, I bought, for the first time. I expect nothing more then what coverage I payed for. I do know how to read and understand what I bought and to stand up for myself if a question or "denial" entails. That is also spelled out in the contract. I think most of the complaints are based on people not understanding what they bought then all hell brakes loose.
My opinion is BUY Warranty Gold, and understand the language of the "contract" you purchased. I am a 100% satisfied customer to date. My job entails monitoring contracts for Sate of N.Y. so maybe I am a little ahead of the curve when it comes to understanding contracts IMO.
I really believe that the smartest thing anyone can do before purchasing a non-factory warranty is to go to the REPAIR SHOP that you will be dealing with and FIND OUT if they will HONOR whomever..Warranty Gold, 1st Warranty, or whatever warranty company that you decide upon.No warranty is any good unless it is honored by your repair facility.
like to think I check things thorroughly enough to make an educated decision. Warranty Direct just quoted me $1400 + for a 4yr/100k diamond plan on my 2000 Silverado w/34500k on the ticker. Warranty Gold quoted me $1254 for their diamond plan which pretty much mirrors WD.
because even though there seems to be one consumer out there that thinks Warranty Gold wont let him down, Check the Better Business Bureau and see for yourselves why there were so many complaints against them. I will say again, this company will fight for every penny when it comes to paying a claim. Ray, you mentioned you read 200 posts in the thread and indicated that this was the way Warranty Gold "used to be". As an Attorney, I would think that maybe you should read all 500 posts. Oh and before I forget, If you submit a quote on the WG website, you will get an email from them every 24 hours until you buy...Again my advice, DONT BUY from Warranty Gold.
I now fully believe you were a victim of one of these companies. Being a lawyer I don't know how that could happen. I am very proactive when it comes to a company trying to pull a fast one on me and I get down and dirty thru the legal avenues open to me as a consumer in N.Y. State. when need be, no lawyers needed! I was never pestered to buy from WG, (I asked for a quote I got one) it was done after I did my research. Reading thru the additional posts would prove nothing because the complainers are usually the ones who didn't understand what they bought or didn't want to be bothered sticking up for themselves. Sucks for them ! You state "even though there seems to be one consumer out there that thinks Warranty Gold wont let him down" maybe you should go back and read thru the posts, I am not alone with people who are satisfied w/WG. Positive results are usually not posted as much as negatives because the shoulders to cry on are here on the board. Until and or if WG denies a claim I have no reason to believe they will not honor the "contract" I signed. I stand by my testimony and suggest all interested in ESP check out Warranty Gold and any other for the best deal, the manufactorers ESP's are not always the best and Warranty Direct claims to sell alot of policies thru the dealerships. That's an agreement they have with the dealers not the manufactorers. So lets just agree to disagree at this point Focusman.
I will say again, this company will fight for every penny when it comes to paying a claim.
They sure put up a big fight over the $1700+ claim for my failed turbo a few years back.
To this day, the service manager at my local dealer still can't believe they just simply paid the bill over the phone via credit card. He did however have to wait on hold for a few minutes, being the only downside.
There was one claim however which I didn't understand at first...I have had 4 claims processed so far by WG for my 98 spyder.
I had a motor mount pulley collapse one time and warranty gold did not cover the serpentine belts which were destroyed due to the pulley breaking. At first I was baffled, as this was about $100 I had to dish out of pocket. But after talking to the service manager, I came to an understanding. Since I left my car running for a few minutes rather then shutting it off immediately due to the automatic starter I have in the car. The belts could have been salvaged.
I think this could be one of the many examples of why some people may get the wrong understanding of how ESP's work.
Another example might be: If you had a radiator leak, which lead to your car overheating and engine failure. It's your responsibility to cover the loss of the engine as the driver could of been the one who prevented further damage post radiator leak.
Although I have read somewhere WG might still cover an overheated engine which is still functioning. But in the scenario above, I highly doubt it and wouldn't expect them to.
I still believe the manufacturer ESP's are ultimately the best in protection available. But I could almost gaurentee they also have their share of complaints too. 4yrs ago I spent $1400 for a 5yr/150k diamond plan. I currently have 139k miles on my car and warranty coverage good for another 11k or july of next year which ever comes first. I am also not limited to having my car repaired by only a mitsubishi dealer which is huge peace of mind for me considering in Maine, their are sections where a mitsubishi dealer can't be found for over 100 miles. Plus as of yet, I have never heard of a manufacturer which provides coverage up to 150,000 miles. Factor in the cost differential for comparable coverage plans between WG and manufacturer and your looking at major savings.
My 4 claims have totalled over $3k in savings so far.
What else can I say other than I'll be buying another contract from WG when I purchase my next new vehicle. They have treated me well and I highly recommend them based on my experience and this BB.
Plus it's a proven fact that most people will voice frustration more so than certainty. Most of the time, its probably due to the consumer not reading their policy.
Now there's two of us LOL ! I just got a phone call from salesman for Warranty Direct related to the quote I requested & got last week over the web. They played down WG the best they could but I again told them their plan options don't fit my needs and their quote for the best I could get was well over $800 more than WG. 5yr/125k diamond was $2075. I like the 125k but not the 5 yr. Ya gotta shop is all there is to it!
I dont know if you'll find a plan with anything above 100k coverage for more than 5yrs. I think the assumption with the 5yr/150k plan is someone will be doing an abundant amount of highway driving which is ultimately less wear and tear on the vehicle.
My eclipse with 139k miles still runs and feels great compared to some of the older model eclipses I've run into with similar "city" mileage which felt like they were falling apart. Not to mention already had even more extensive repairs done to them.
I've seen 7yr/100k plans at best being offered. If there is anything being offered with more than 5yrs/150k coverage..I would definitely like to know!
I contacted WG today regarding a 7yr/125k but they do not carry such a plan. What I also found out was they used to use WD prior to 3/2000 to handle their claims for them. There were so many customer complaints that they dumped them and now handle thru a third party and have turned the company around. They are also rated A+ by A.M. Best and member of BBB. My quoted rate for the Diamond Plan of 7yr/100k still stands at $1254 for my Y2K Silverado, basically $179 a year for piece of mind for 7 years.
A competitor told me this about Warranty Gold "They do not pay sales tax in many states, we do.
They state that they will use certain manuals and pay only that labor rate. What if your dealer charges more? We will pay the labor rate the dealer normally charges. Their contract has language as to the types of parts that may be used for repairs being up to them. Our agreement contains no such clause."
If you are uncertain about any provisions of the WG contract, or any other warranty company for that matter, go to the company iteslf rather than relying on possible misinformation from a competitor. Relying on a competitor to tell you about WG is like walking into a Chevy dealership and asking the salesman who makes a better truck, Ford or Chevy? What do you think he is going to say?
As for the labor guide, EVERY professional shop uses a reputable labor estimating guide. The most well-known and used guides are Motor Information System, Alldata and Mitchell. There are other guides, such as Chilton and ShopKey, but I don't know how widely they are used. Many manufacturers have their own guides to pay for warranty claims, but most of the time, a dealer will not use those guides for a 'customer pays' job. That is because the manufacturer's guide usually pays less than Alldata or Mitchell's.
Whether you buy WG, Warranty Direct, 1Source, GM MajorGuard, or some other warranty, all warranties will only pay what they claim are reasonable time and parts prices. Otherwise, there is no way to stop someone from trying to charge 6.5 hours labor for a certain job, such as a water pump, when the guide may say it is a 4.2 hour job.
Personally, I am ALWAYS suspicious when any retailer tries to sell his product by running down his competitor. Tell me what is good about your product, and let me decide instead of trying to pressure me with scare tactics and misinformation.
I have had several warranties from WG including one on my 1999 Mercury Sable. My friends and relatives all have WG ESP on their vehicles based on my recommendation. I have had claims and never a problem. Most dealers are familiar with them and have no problem in dealing with them. One odd thing: the warranty on my Sable was sold to another company a while back. It does not matter much because the new company is just as good as WG.
I had been thinking that I had maken a good decision of buying my vehicle (2000 Oldsmobile with 38,900 miles), until two weeks ago, some malor problems happened. Took to the Dealership, they told me, Intake manifold gasket failed causing coolant leaking into crank case, mixed with engine oil; and both rear brake cylinders leaking brake oil. Total repair bill: about $1700.00!
Fortunately I just bought a extended service plan from Warranty Gold in October, when the vehicle passed Factory bumper to bumper warranty. The policy I bought is 6 years or 100,000 miles (Gold Coverage)with zero deductibles. Warranty Gold paid full (much higher than I paid for policy) plus three days of rental car.
My van's warranty is about to expire (01/04/03) - Where did you have to go to get your vehicle inspected (bumper/bumper) for this warranty? I just had an inspection done in Nov at the dealer that I bought it from. How much did you pay for your warranty? My wife is hem/hawing about spending the money on an extended warranty. If something major goes wrong, who's going to hear about it when we have to pay the bill. It's one of those hindsight things. Thanks.
If you have 3-4 cars like many people do today, extended warranties can sure add up to a major expense. With property insurance premiums rising, too, it makes more sense to me to take the risk of non-insuring all but catastrophic losses. Only exception I would make is if you bought a car with an unreliable repair history, but even older Chrysler minivans have been covered for millions of dollars of out of warranty repairs. If you must insure, try mechanical breakdown insurance--about $60 per year on a new car with a $250 deductible, less than half the cost of an extended warranty and you can cancel at any time. Just my opinion.
A while back my front end was making a noise and the dealer wanted to replace my strut. They called Warranty Gold to get authorization to replace it, but WG told them that Macpherson struts are not covered. I don't remember seeing anything in my WG Diamond plan contract that said struts were not covered. Anyways, the dealership offered to do a "goodwill" replacement, so I didn't press the issue.
under wg also reason being the intregral to the suspension system however if they were shocks than I could see them not covering this part. I guess too that it also is dependent on which plan you have.
The warranties I have seen are only good for 7 yrs. so I don't think I would get many transmissions out of WG unless I bought some really unreliable vehicle.
Sorry, couldn't help it. As for the idea that you won't get many tranny claims covered in 7 years, try driving by ANY reliable transmission shop where you live and look at the cars with the transmissions removed.
MOST of them will be between 3 years old, when the new car warranty runs out, and about 5-10 years old. If you still doubt the likelyhood of transmissions failing well before seven years, go talk to a good transmission shop manager. If you get a WG contract near the end of the new car three year warranty, you could be covered until your car/truck is 10 model years old.
There are tons of front wheel drive cars (domestic and imported) that have transmission problems between 60K-95K miles. With several of them now controlled by computers, they can get expensive in a BIG hurry.
The only trans I've had that didn't last for 100K miles was DC and they paid for them. The trans shop in my neighborhood is full of older cars--BTW they fix them not just swap for a reman every time (except for DC which aren't worth fixing).
If you change the fluid a few times in the car's lifetime you should get 100K miles out of most domestic trans. I don't know about imports but GM has the best trans for my money.
Comments
Joe
Total cost of the job was $386.00 ($286.00 part, plus $100.80 labor). All I paid was PA sales tax ($23.58).
The only snag this time around was the Administrator's fax machine was busy all day yesterday and today. I had to fax the invoice over to them myself because the shop was really busy.
Tony, if you're still reading these posts, I referred someone a while ago and never got my $50 referral check. Can you check into this? Thanks.
For reference:
6 Year, $0 deductible, 100,000 miles total Diamond Bumper to Bumper plus warranty. Paid $1680.
Total saved: $856.24 so far with 5 yrs, ~41,000 miles remaining.
-Josh
PS: Rob, the years of the warranty start when you purchase it, the miles are total miles on the odometer. So, you should have 2 yrs, and 150,000 - (current mileage) miles left.
Most people drive significantly more than 10K per year. That's the part you should be paying attention to. I think the service contract industry has taken a cue from the mobile phone plan business -- offer a gazillion "night and weekend" minutes to use between 9pm-7am added to a conservative batch of minutes for the most popular times, and people will think they're getting a phenomenal deal.
Also, did Warranty Gold offer any explanation about why their fax lines are so jammed up? It strikes me that in their line of business, plenty of dedicated fax lines are key. I've been reading that almost all of the third party companies are a bear to contact for claims, and it's in their interest to delay. Just curious.
No explanation on the fax jam up. But, it's really not WG's fault, it's the administrators' fax machines. I guess there were alot of claims the past couple days?
Thanks for the explanation. I was under the impression the contract started the first day the car was put in service. The 5yr/150k sounds like a really good deal to me now. I have 15k/2yrs of coverage left. Makes me wish they offered 5yr/180k coverages
I would try calling WG directly about the referral (they need to be reminded). Sooner the better, it'll take them a while to process it also.
Good Luck with your decision, my advice is "just do it" !
Ray T.
Cheers,
Pete
P.S. Some may think that I am associated with them, but I assure you that my only relation to them is having a warranty service contract which I paid $1800 for.
Good luck with your decision,
Spyderred,
Oh come on...your not fooling me pal.
I've also tried assuring myself of no affiliation with WG...It just doesn't work with some of these people.
cheers!
spyder98
How are you and how is your Spyder running? Are u close to the 150,000 mile mark yet? Did you get replacement tires for those Dunlops SP5000 and what size did you go with? I still see my old Spyder in the parking lot at work. The guy I sold it to, after owning the spyder for only 2 months got into an accident with it. I felt really bad for him. $8,000 worth of damage. His insurance company fixed it and it looks surprisingly good. I am enjoying my BMW's though. My new 5 series-5 speed/sport is a blast to drive, just picked it up 3 months ago. The BMW that had the repairs done is the wife's now.
Life is good again. I have my 5 speed, something I missed with my spyder, it was an automatic.
Ex-Spyderred
P.S. I miss the drop top driving.
I ended up ditching the dunlop's pretty early. Only got about 25k out of them. They wore unevenly for some reason. Probably due to the 225 size. I dropped to a bf goodrich 215/50 last year and have been much happier since.
Eh, Don't worry too much about topless driving. I would gladly trade a rag top for 5-series amenities anyday!
Take care,
Rob
Never been a believer in extended warranties till now.
With the history of Windstar's I'm sure to get the cost of this policy back in no time.
THANK YOU WARRANTY GOLD !
Ray T.
Ray T.
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Review your vehicle
My opinion is BUY Warranty Gold, and understand the language of the "contract" you purchased. I am a 100% satisfied customer to date. My job entails monitoring contracts for Sate of N.Y. so maybe I am a little ahead of the curve when it comes to understanding contracts IMO.
Ray T.
Ray T.
Warranty Direct just quoted me $1400 + for a 4yr/100k diamond plan on my 2000 Silverado w/34500k on the ticker.
Warranty Gold quoted me $1254 for their diamond plan which pretty much mirrors WD.
So the choice is obvious.
Ray T.
I was never pestered to buy from WG, (I asked for a quote I got one) it was done after I did my research.
Reading thru the additional posts would prove nothing because the complainers are usually the ones who didn't understand what they bought or didn't want to be bothered sticking up for themselves. Sucks for them !
You state "even though there seems to be one consumer out there that thinks Warranty Gold wont let him down" maybe you should go back and read thru the posts, I am not alone with people who are satisfied w/WG. Positive results are usually not posted as much as negatives because the shoulders to cry on are here on the board.
Until and or if WG denies a claim I have no reason to believe they will not honor the "contract" I signed.
I stand by my testimony and suggest all interested in ESP check out Warranty Gold and any other for the best deal, the manufactorers ESP's are not always the best and Warranty Direct claims to sell alot of policies thru the dealerships. That's an agreement they have with the dealers not the manufactorers.
So lets just agree to disagree at this point Focusman.
Ray T.
They sure put up a big fight over the $1700+ claim for my failed turbo a few years back.
To this day, the service manager at my local dealer still can't believe they just simply paid the bill over the phone via credit card. He did however have to wait on hold for a few minutes, being the only downside.
There was one claim however which I didn't understand at first...I have had 4 claims processed so far by WG for my 98 spyder.
I had a motor mount pulley collapse one time and warranty gold did not cover the serpentine belts which were destroyed due to the pulley breaking. At first I was baffled, as this was about $100 I had to dish out of pocket. But after talking to the service manager, I came to an understanding. Since I left my car running for a few minutes rather then shutting it off immediately due to the automatic starter I have in the car. The belts could have been salvaged.
I think this could be one of the many examples of why some people may get the wrong understanding of how ESP's work.
Another example might be:
If you had a radiator leak, which lead to your car overheating and engine failure. It's your responsibility to cover the loss of the engine as the driver could of been the one who prevented further damage post radiator leak.
Although I have read somewhere WG might still cover an overheated engine which is still functioning. But in the scenario above, I highly doubt it and wouldn't expect them to.
I still believe the manufacturer ESP's are ultimately the best in protection available. But I could almost gaurentee they also have their share of complaints too. 4yrs ago I spent $1400 for a 5yr/150k diamond plan. I currently have 139k miles on my car and warranty coverage good for another 11k or july of next year which ever comes first. I am also not limited to having my car repaired by only a mitsubishi dealer which is huge peace of mind for me considering in Maine, their are sections where a mitsubishi dealer can't be found for over 100 miles. Plus as of yet, I have never heard of a manufacturer which provides coverage up to 150,000 miles. Factor in the cost differential for comparable coverage plans between WG and manufacturer and your looking at major savings.
My 4 claims have totalled over $3k in savings so far.
What else can I say other than I'll be buying another contract from WG when I purchase my next new vehicle. They have treated me well and I highly recommend them based on my experience and this BB.
Plus it's a proven fact that most people will voice frustration more so than certainty. Most of the time, its probably due to the consumer not reading their policy.
Just my 2 cents..
I just got a phone call from salesman for Warranty Direct related to the quote I requested & got last week over the web. They played down WG the best they could but I again told them their plan options don't fit my needs and their quote for the best I could get was well over $800 more than WG. 5yr/125k diamond was $2075. I like the 125k but not the 5 yr. Ya gotta shop is all there is to it!
Ray T.
I think the assumption with the 5yr/150k plan is someone will be doing an abundant amount of highway driving which is ultimately less wear and tear on the vehicle.
My eclipse with 139k miles still runs and feels great compared to some of the older model eclipses I've run into with similar "city" mileage which felt like they were falling apart. Not to mention already had even more extensive repairs done to them.
I've seen 7yr/100k plans at best being offered.
If there is anything being offered with more than 5yrs/150k coverage..I would definitely like to know!
Ray T.
WG is definitely negotiable. My advice to anyone out there interested in WG is to never except their first initial quote. They will work with you.
"They do not pay sales tax in many states, we
do.
They state that they will use certain manuals and pay only that labor
rate. What if your dealer charges more? We will pay the labor rate the
dealer normally charges. Their contract has language as to the types of
parts that may be used for repairs being up to them. Our agreement
contains no such clause."
Any thoughts appreciated I am considering WG.
As for the labor guide, EVERY professional shop uses a reputable labor estimating guide. The most well-known and used guides are Motor Information System, Alldata and Mitchell. There are other guides, such as Chilton and ShopKey, but I don't know how widely they are used. Many manufacturers have their own guides to pay for warranty claims, but most of the time, a dealer will not use those guides for a 'customer pays' job. That is because the manufacturer's guide usually pays less than Alldata or Mitchell's.
Whether you buy WG, Warranty Direct, 1Source, GM MajorGuard, or some other warranty, all warranties will only pay what they claim are reasonable time and parts prices. Otherwise, there is no way to stop someone from trying to charge 6.5 hours labor for a certain job, such as a water pump, when the guide may say it is a 4.2 hour job.
Personally, I am ALWAYS suspicious when any retailer tries to sell his product by running down his competitor. Tell me what is good about your product, and let me decide instead of trying to pressure me with scare tactics and misinformation.
Joe
Fortunately I just bought a extended service plan from Warranty Gold in October, when the vehicle passed Factory bumper to bumper warranty. The policy I bought is 6 years or 100,000 miles (Gold Coverage)with zero deductibles. Warranty Gold paid full (much higher than I paid for policy) plus three days of rental car.
What a great company!
MOST of them will be between 3 years old, when the new car warranty runs out, and about 5-10 years old. If you still doubt the likelyhood of transmissions failing well before seven years, go talk to a good transmission shop manager. If you get a WG contract near the end of the new car three year warranty, you could be covered until your car/truck is 10 model years old.
There are tons of front wheel drive cars (domestic and imported) that have transmission problems between 60K-95K miles. With several of them now controlled by computers, they can get expensive in a BIG hurry.
If you change the fluid a few times in the car's lifetime you should get 100K miles out of most domestic trans. I don't know about imports but GM has the best trans for my money.