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Certified Pre-Owned Vehicles

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Comments

  • kdkatkdkat Posts: 3
    Point well taken...nobody likes a complainer. But it just frosts my mug that the Honda dealer would have the 'nads to charge pretty close to new *retail* for a used vehicle they no more checked over with a fine tooth comb than, than, than...the metaphor escapes me now, but I was led to believe this CPO would be almost "better than new" by Honda's clever ad-man words...

    Maybe most of us American consumers ARE fat, lazy, stupid sheeple who'd rather pay a premium than do our homework. But when I pay around $1500 under new-auto retail for a used vehicle, I expect something for my money, dagnabbit! They promised me the car would be checked out from stem to stern; forward and aft...the condensor would be free of rust, with no road hazard damage.

    I've called Honda Motor Company's Customer Service. They've assigned a case number and will be back in touch with me in a couple of days. Hopefully, it'll be with good news.

    Meanwhile, I really believe the Honda dealer, aka "Fast Buck Freddie," did exactly as I suspected he did all along. He didn't provide me with the 150-point checklist when I first bought the car. Only when I returned a couple of days later to have the hood dings touched up did he give me the checklist, at my insistence. At the time, I had the feeling it took him all of, oh, 3 minutes to zip through the darn thing out of sight a &%#@ problematic customer like me...
  • qbrozenqbrozen Posts: 26,119
    Hopefully you'll get good news. Let us know.

    I hope you harped on the issue that a CPO comes with a checklist and the dealer should have done it and this should have been noticed, etc, etc.

    I believe isellhondas (a regular poster here, if you didn't already know him) says that Honda takes their CPO very seriously, so I would think a dealer who does not do it properly would not be looked upon favorably by corporate.

    '10 Equinox LS; '08 Charger R/T Daytona; '67 Coronet R/T; '14 Town&Country Limited; '18 BMW X2. 49-car history and counting!

  • aspesisteveaspesisteve Posts: 833
    yes, it's 'buyer beware', even for a "certified pre-owned" vehicle. But then again it's like that for any used car.

    All this does is help support my feeling that CPO is a silly marketing spin to make people fear going private party.

    If the car is still under the manufacture's standard waranty, don't waste your money on the CPO mark up. And if the warranty has expired, you're much better off having your own mechanic check under the hood for maybe a hundred bucks.
  • bsedrishbsedrish Posts: 26
    Thinking abt buying out someones lease for several reasons and as long as it is a discount to what I would pay for a new one.

    A) Does anyone have any significant negatives to point out assuming there is sufficient mileage remaining, etc?

    B) Does anyone know the best websites to find those individuals looking to transfer their lease to me?
  • kdkatkdkat Posts: 3
    KDKat here, still harping about the outrageous $689 repair bill on my year-old Honda from a baseball-sized dent in the front of the A/C condensor. Of course, the Honda has a perfect chrome grill that the %$#@ Honda dealer who was supposed to have performed the %$#@ 150-point inspection checklist probably installed himself to hide the frickin' damaged condensor......ggrrrr :mad: .....

    Vickie with Honda Customer Care finally called back to let me know that Honda considered this to be a "goodwill consideration" since my Honda has just slipped out of its 12-month/12000-mile CPO warranty. She also gave me little hope of reimbursement from Honda, or the dealer: "A/C's aren't covered under the 150-point inspection process." When I said the problem wasn't with the A/C, it was with the condensor, she back that train up: "Well, condensors aren't covered, either. I checked."

    My natural-born blonde Gracie Allen tendencies aside, at the rarefied age of 45 I've finally learned to hold me tongue, so I did this time. When she calls back to say no-go, it may be useful at that time to point out to Vickie's SUPERVISOR that "Item 49" of Honda's "exhaustive 150-point mechanical and appearance inspection" states that "A/C condensor-corrosion, road-hazard damage" (was to have been checked/corrected). And if Ms. Vickie wasn't aware it was on the checklist, maybe the %$#@ Honda dealer didn't know it, either.

    Wish me luck. Otherwise, so far, folks, Honda hasn't impressed me in the least. Their clever marketing words are all just yadayadayada. Just so much claptrap. I had better luck with Ford. A battery here, a starter there, and I was always good to go. If I had to do it all over again, I'd buy a year-old Ford from some Joe Schmoe and save literally THOUSANDS.............
  • isellhondasisellhondas Issaquah WashingtonPosts: 20,225
    I can't speak for other Honda dealers but I know how picky we are when we do a Certified Inspection.

    I don't know how an aluminum condensor can "rust" but if it was dented up, it should heve been noted and replaced.

    The tires and brakes are a different story. We have to replace tires and brake pads if they are worn more than a certain point. We throw away perfectly good brake pads that would probably last me, given my driving habits, another 20,000 miles.

    I have no idea how many miles you have put on that CRV since you bought it but if the tires and brake pads were passable at the time, it's not unreasnoble that they would need to be replaced after a year of driving.

    And I wouldn't be so confident that a Ford would solve your problems given their repar records.
  • cs2ics2i Posts: 9
    hi i've been toying with the idea of buying a CPO Freelander- yes i have read its a risky proposition. ok that aside

    why- the best place for the most selection of used Freelanders i found was the LR dealerships, i also like their attitude (oh boy i know should not let myself get taken in by this).

    my question is- can i request the maintenance history on the car i want to buy? assuming i've established that the car came off a lease? or that at least hoping that the previous owner brought it back to LR for maintenance and warranty issues, shouldn't LR have the history for said vehicle? can i as the new buyer request all the records for the car? is the dealer obliged to disclose these? could they actually keep any "problem" issues from me? say if the car has come in 3x for an electrical problem.

    anyone know about this?

    many thanks!
  • british_roverbritish_rover Posts: 8,458
    If the Freelander was serviced at that Land Rover dealer only then yeah there will be no problem in getting all of its records.

    They should print them out for you. I always have them printed when someone asks.

    Sometimes if the car was serviced at another Land ROver dealer not all of that information is loaded up to Land Rovers system so there might be some gaps in the service history.
  • cs2ics2i Posts: 9
    british_rover, you make a good point. maybe i am assuming that in the greater connectivity of it all, all the dealers would know any of their own (makes) cars' history (Fords would all know Fords', Honda- Hondas', LR- LRs'...)

    i think also me mentioning a specific make of cars may have weighed the reply, rather than in the broader sense of actually speaking to any dealer.

    the more basic question is wether a dealer is required to disclose as much of the history of a car as it possesses? would that be an argument FOR purchasing a CPO? can a dealer pass of a car, if it knows that a car has been serviced repeatedly for the same reoccuring problem? is there some sort of industry, or business law?

    thanks again.
  • british_roverbritish_rover Posts: 8,458
    I don't think they are required to disclose anything like that. Warranty work should be reported across the board and avaliable at any Land Rover dealer but just regular service information may not show up on Land Rovers system.

    In my experience any Freelander is going to have a pretty extensive service history. Only about 20% of Freelanders seem to be "good" vehicles and even those have issues.
  • kyfdxkyfdx Posts: 128,459
    If you are really set on getting a Freelander, the last thing you want to see are the service records... Because, once that cat is out of the bag, you'll run screaming for the hills...

    You should check out the Freelander forum... Some of the ownership experiences are truly painful..

    It is too bad... a pretty neat little SUV (in theory).

    Did you get a good deal? Be sure to come back and share!

    Edmunds Moderator

  • british_roverbritish_rover Posts: 8,458
    Yeah they actually drive fairly nicely. They handle well get ok gas mileage they just need another 25 or so horspower and a completly different drive line. :sick:

    A better tranny alone would have made the Freelander 10 times better.
  • isellhondasisellhondas Issaquah WashingtonPosts: 20,225
    I like the fact you are honest about Rover's problems.

    We recently took in a Freelander that leaked water badly. We dumped it at the auction.

    These are kind of a wannabe Rover, aren't they?
  • british_roverbritish_rover Posts: 8,458
    Yeah the Freelander is the last remant of the bad Land Rovers.

    You probably don't know this but the freelander orginialy started out as joint project between Honda and Land Rover when Honda had a 20% stake in Rover AG.

    That all ended when BMW bought the other 80% of Rover AG from British Aerospace in 1994. I don't think the project had progressed past the brainstorming stage when BMW shut Honda out.

    If Honda had finished the co-development with Rover on the Freelander it would have been a great vehicle. The chassis of the Freelander is pretty good. It is very strong like t-boned by a Semi-truck, flipped several times end over end and the girl walked away strong. It handles great much better then any of the other trucklet SUVs around on the market.

    We will not sell a used freelander without an extended warranty. All of them get the CPO warranty and we recomend anyone that has their factory or extended warranty about to expire on the freelander to buy an extended warranty.

    The new LR2, Freelander 2 in the rest of the world, should be great I am really excited about it.

    Pretty cool Freelander video if you are interested.
  • I found these: www.leasetrader.com www.pricealease.com and www.swapalease.com
    Good luck . I am in search of one too!!

    :shades:
  • Hi

    I am a regular to these forums for quite a while. :) Cant even describe how helpful these forums are.

    I am looking to buy a CPO Infiniti FX35, but there a very few dealers who list infiniti's as CPO, I dont know why. :confuse: I live in the midwest in Iowa, and i found a dealer in Dallas,TX ( way too far) who has some CPO FX35's. I have been keeping a look on the prices of the FX35 available in midwest ..all the way to chicago. they have a huge collection, but no CPO's. :cry: . Also if I buy a CPO from lets say 600 miles away, there is no way I can go to that dealer (from whom I bought car) for regular Maintenance, are other dealers helpful in maintaining vehicles certified by other dealers?

    I am looking to buy a 2005 FX35, What according to you guys is the price range i should be paying for a CPO vehicle.
    Its very easy to find just a non-CPO for 30,000-32,000.

    Any help.
  • Recently purchased a CPO 2002 E320 4matic. My question is concerning the details of the CPO warranty, not the extended Starmark warranty, but the one they give you for free for the first year. Technically, I think the "CPO limited warranty." I don't seem to have received a copy of the actual warranty. The question is, is this a typical limited warranty where only the specific things listed sare covered, or more of a "bumper-to-bumper" type deal?
  • danafdanaf Posts: 22
    Hi if I buy a certified pre-owned vehicle do I have to pay other fees such as documentation/delivery fees, or can I expect to just pay the price of the vehicle plus tax?

    Thank you.
  • I am currently thinkin about purchasing a 1995 bmw m3. it has 99k miles, it has been taken care of well. h=could some one please tell me how well and long this vehicle will most likely maintain ?
  • Kirstie_HKirstie_H Posts: 11,077
    It should break down as you're driving it off the lot. Seriously, a friend of mine has one and he can't keep it out of the shop long enough to sell it.

    You'll want to check the BMW M3: Problems & Solutions discussion to get feedback from those who own this vehicle.

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  • explorerx4explorerx4 Central CTPosts: 13,748
    you might want to get some feedback from the local bmw club.
    they might be able to help getting it inspected.
    he helped one of his friends buy an older m-3.
    my neighbor has an '02 that he tracks 4-5 times a year.
    it is pretty reliable. any used vehicle is it's own reality.
    2017 Ford Fusion SE 2017 Ford F-150 Limited
  • isell said: And I wouldn't be so confident that a Ford would solve your problems given their repar records.

    Actually, Ford vechicles are known for having exemplary AC systems. At the least, kdkat wouldn't have to deal with that particular fiasco with a Ford.
  • you're much better off going private party in lieu of the heavy mark up with a CPO car.

    It's buyer beware out there with private party AND the dealer - especially a dealer

    Save your self a couple grand and the frustration you will have when you find the CPO didn't cover a $689 repair bill as a recent post describes.

    If you must, go buy an extended warranty on your own, again avoiding dealer mark up and commission.
  • I found alot of information that was helpful at volkwagencertified.com

    the information let me know alot about the warranty and other issues that are helpful in purchasing a certified vw.
  • I am in the process of buying a Honda Pilot with approx. 41000 miles and negotiated the price with the Honda dealer in NY/NJ/CT area. The dealer is getting the car certified and will have the car ready this weekend. I asked him about the records and he said that he does not have maintenance records as the 1st owner of the car (supposedly somebody who works at the dealership) paid for maintenance by cash and did not keep records of oil changes.

    I told him that this concerned me and the dealer said that he is backing up the car with the certfication (150 pts inspection) and will sell it a Honda certified car. The bumper to bumper warranty is for 1 year and the power tain warranty last for 7 years/100,000 miles.Should I buy the car? What are the pros and cons?

    Please help. Thanks.
  • qbrozenqbrozen Posts: 26,119
    I honestly wouldn't worry about it. Its not common to find a used car that comes with maintenance records.

    '10 Equinox LS; '08 Charger R/T Daytona; '67 Coronet R/T; '14 Town&Country Limited; '18 BMW X2. 49-car history and counting!

  • mitzijmitzij Posts: 613
    "The bumper to bumper warranty is for 1 year"

    There is no such thing as a bumper to bumper extended warranty. Be sure you understand exactly what is covered (and not covered) by this service contract. (it's not the same as what a new car comes with)

    As said above, most used cars are sold without maintenance records. I think I've had about 5 requests for records in the time I've worked at a dealership (6 years).
  • Thanks qbrozen & Mitzij.

    Mitzij,
    You are right ther is no such thing as Bumber-to-bumber warranty for this car.

    Honda's website says the following about the warranty on certified used cars:
    "Honda Certified Used Cars come with a 7-year/100,000-mile powertrain warranty and a 12-month/12,000-mile limited non-powertrain warranty."

    I will have to study the details non-powertrain warranty.
  • A follow-up question. What kind of extended warranty would you recommend for the 41000 mile certfied Honda Pilot? It appears that Honda dealer provide "Honda Care" warranty. I am considering thrid party providers such as Warrantydirect.com.

    Also could you recommend when should I consider getting the extended warranty? Should it be after the 12 month/12000 non-powertrain warranty expires?
  • kyfdxkyfdx Posts: 128,459
    I wouldn't purchase an additional warranty, over the Honda Certified Pre-Owned warranty... If you aren't comfortable with a 1-year warranty, plus a powertrain warranty out until 100K miles, then you should probably be shopping for a new car..

    Did you get a good deal? Be sure to come back and share!

    Edmunds Moderator

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