Did you recently take on (or consider) a loan of 84 months or longer on a car purchase?
A reporter would like to speak with you about your experience; please reach out to PR@Edmunds.com by 7/25 for details.
A reporter would like to speak with you about your experience; please reach out to PR@Edmunds.com by 7/25 for details.
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Pat
Community Leader/Maintenance & Repair Conference
During the 24 mo. free service period, So. County VW in HB (CA) replaced both taillight [non-permissible content removed]'ys and trunk stops (trunk knocked holes in lenses) per service memo. Oil usage was above average. Then oxygen sensor wire was contaminated w/oil (a charge svc). Oil usage going up. Eventually dealer informs me that Puebla, Mexico plant forget one of the rings in cyl. 3. (no charge repair)
Since then - 2 sets of spark plug wires ($100+ per + $80 labor per) - sunroof rail broke, (3rd one I know of-my first) which would cost $600 - Tailight lenses with holes from trunk (again) - dlr doesn't remember fixing. (Cost - $2 tube of silicone and $86 fix-it ticket) A/C out - Clutch replaced (no harsh use-65k miles) 2 sets of rotors (dlr told me that was common because of metallic pads--right! Bendix pads are friendly to rotors and cleaner) Horn/blinkers/alarm don't work (fuse block probably-2nd one I know of-my first) Fan switch gets hot (Cost $230 if I fix it) These do not include regular maintenance items nor some of the other forgotten repairs. Could I avoid this by a)not buying a 1st year model - b)avoiding VWs built in Mexico and staying with German models (GTI) - c)staying away from VW dealers for service or d)staying away from VWs?
Thanks for your input.
Three days later the service rep told me that not all the warranty work was done -- they'd been waiting two days for a part that might not come in for another week. Since I was renting a car, I decided to pick the car up. The rep told me the bill for the brake job was $189.00. He didnt mention any other charges and I figured they hadn't done the 30,000 mile service.
Imagine my surprise when I picked it up and the total bill was $621.00!! I was charged $432.00 for the 30,000 mile service. I had just had an oil change 400 miles ago (synthetic oil) and had the transmission serviced less than 5,000 miles ago but I was charged $128.00 for the oil filter/plug and $167.00 for oil (not synthetic), transmission fluid and freon.
And, although the service rep told me I needed new tires badly and I told him I was going to get them as soon as I picked the car up., I was charged $73.00 for balance and alignment. My protests about paying unnecessary parts/work did no good.
Since you did not authorize the balance and alignment,don't pay for it.If they press the issue,speak to the manager and tell them that you did not authorize that work and if they want to press the issue,you will seek legal assistance.
Always get a quote and keep the copy.Remember to protect yourself and assume the worse,no one else is going to protect you,unfortunately.
I signed nothing when I left my Jeep for the airbag recall, warranty work and brake job. I didnt realize that this is a common situation. Did I just get an expensive education or will lodging a complaint with Crysler do any good?
Thanks again.
Thanks
unfortuantely,you probably learned an expensive lesson.But i would contact the manager at the dealer and explain that you did NOT ask for all of the work and don't think you should have had to pay for all of the work. Be firm,but polite,do not lose your cool,explain that you feel that you were charged for services that you did not authorize and have considered contacting the Better business bureau,Chrysler and legal assistance,but would prefer not to. Then contact Chyrsler's customer service and make a complaint.
sbgat23;
6 months is too long to leave the vehicle with out starting the engine and running it.If the vehicle is stared in a building, the tires may not be a problem,but it would be a good idea to take the weight off the tires.Then have someone go and start the engine once a month.
Schaffs
The car runs great, but recently i have noticed a
strange noise every time i hit the gas pedal,
primarily at low speeds. It tends to make a
grinding, rattling noise, sounding almost as if
something is scraping the ground, but I am pretty
sure that's not the case. My brother tells me he
thinks it might be the CVE joint or something. Has
anyone else had this problem? Any advise would be
appreciated.
Thanks
Bruce
Sometimes, this phenomenon also occurred in daytime, when I parked the car in for a few hours. I noticed that it tends to happen when the weather is cool, like low 70's. When the weather is warm, usually, there is no problem.
Does anyone has any idea what is going on? Some kind of control module malfunction???
Dennis
I have been noticing a vibration in my steering
wheel at highway speeds. I thought the tires might be out of balance so I got them balanced, and that took care of the problem. However, only a week or two later, the vibration started again! So I went back and got another balance, even tried different places, but the same thing keeps happening.
Either the wheels have never been balanced right,
or they keep falling out of balance really quickly
for some reason. Has anybody else had similar
problems? What's the secret?
Thanks!
tony
bucky4@helicon.net
Also, the Topic Search feature on the left side of the page is a great tool. Try using it to find other topics of interest in this conference, before you start up a new topic. Okay? Good luck. ;-)
Pocahontas,
Town Hall Roving Host
STS owners. Going to purchase one of these cars
within the next few days. E 320 and 430 will be the competing models. Thank you in advance for
your comments
On my '93 Corolla, there was enough clearance to let the filter drop into the "oil eater" box. Not so with this car. Maybe they expected buyers of Avalons wouldn't change their own oil. Any suggestions?
You can use the Topic Search feature on the left side of the page to find discussions already underway on the vehicles that you are interested in.
Pat
Community Leader/Maintenance & Repair Conference
Or you might want to drop by Ask Edmunds.com's Online Service Advisor (Topic #1548) here in this conference to see whether Neil Chirico has any ideas on this.
Pat
Community Leader/Maintenance & Repair Conference
I hear a growl in the front end I have ruled out a problem with the transmission and I am trying to see if I can narrow it down to either Wheel bearings or something in the steering box. When I turn left the noise is there when I turn right the noise disappears which makes me think it is a steering problem . Can anyone help? thanks Steve
Also,there is a BMW specific site for technical info,it is http://www.bimmer.org/
They might be able to give you a little more insight.Also,look thru this site and I thought I saw a topic on it.Use the search and you should be able to find it.
wagon and snapped or disconnected something. Only
one rear wiper works now. I am going to attempt to
fix it. Does anyone know what I have to remove to
get access to the problem? I assume I have to start
by taking off the inner back panel of the back
hatch. Without knowing the inner workings of the
wipers, I figure he either disengaged or snapped
something.
Are you looking at the SLS trim line of the Seville? That's the only "sls" I can find.
In any case, your best bet would be to look in the Cadillac topics in our Sedans conference. You can do a Topic Search (on the left side of the page) for the model name, and then check out whatever active topics are already underway.
If it is the Seville you are looking at it, you can click on this link to go to this topic in Sedans:
Cadillac Seville (Topic #3472)
Good luck!
Pat
Community Leader/Maintenance & Repair Conference
The dealer said that there was nothing they could do other than put on a new set of brake pads (the old ones were in good shape according the service department) and a new set of front rotors.
I had this same problem with my old '94 Buick Regal GS. From what I've read on other posts GM cars are plagued with lousy rotors. from Sevilles to Intrigues, Regals, Grand Prixs, etc. What gives? Is this typical of all GM products or just a few models? This is really puzzling but I think I might get rid of the Riv now while the rotors are good (from previous experience the life of GM rotors are about 8 to 15K.
My '94 Olds cutlass Supreme is doing fine.
I have read of late model Ford trucks and Chevy/GM trucks and sub/tahoes having front rotor problems, and I've been told it is the quality of material being used.?
Anyone else have this problem?
For future reference, the best way to find something here in Town Hall is to use the Topic Search feature on the left side of the page.
Good luck.
Pat
Community Leader/Maintenance & Repair Conference
My 1991 Volvo 240DL's gear shift locks sometimes. Took it to a dealer's repair dept and they replaced the solenoid, but it locked again shortly after that. They said that some other component?? wasn't replaced properly by their dept and they corrected it, but it locked again 2X b4 I could get it back to them. Now they can't seem 2 find a problem. Said it needs to lock or b locked when they get it, but of course I can't bring it 2 them in that condition. Does anyone know what could b causing this? Or know any diagnostics that can b done to determine what is the problem. Ty = }
2 hrs,is it that invovled?Look at your dash and decide,really look at it.Yes,it is that invoved,there are about 10 little bolts that hold the outer plastic housing on,once you get that off,heh heh,then you have to get it out from under the dash,also,the heater control cable has to be disconnected.Then you have to take the 2 heater hoses loose(good luck) and pull the heater core out and install the new one and put it all back together.Sounds easy huh?After you've torn up your hands under there trying to disconnect and connect things,you'll understand.And the F series truck heater core is one of the easier ones.
rae08512,
The solenoid is controlled by the brake light switch,if you lose power to it or it doesn't activate the brake lights,it won't activate the solenoid.Have they been checking power to the brake light switch?