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Buick LaCrosse multiple warning lights on dash
lacrosse2013
Member Posts: 4
Hi,
We recently traveled from TX to FL (summer vacation). Our first long trip with the car we purchased late Dec/12. Prior to vacation we brought the car in to be serviced. This was an opportunity for the dealer to check a couple of continuous problems. The Service Suspension warning as well as the check engine light have come on at least ten times since we purchased the car. In spite of many efforts by the dealer to resolve the problem they still come on.
During our travels we had an assortment of warnings (Service Suspension System, Check Engine, Service Parking Assist, Low Tire Pressure). All these lights coming on was somewhere between funny and well kind of sad since my wife likes the vehicle.
We are very unhappy with these lights and warnings coming on all (I do mean ALL) the time. It makes us doubt the quality of the vehicle, our safety in the vehicle, ... At this point neither of us is sure what to do with the vehicle.
Is anyone else seeing these problems? What have you done to resolve them? The dealer thinks they have found a misfiring piston problem that will resolve the check engine light but we have four warning lights coming on with little if any resolution to the problems.
Regards,
We recently traveled from TX to FL (summer vacation). Our first long trip with the car we purchased late Dec/12. Prior to vacation we brought the car in to be serviced. This was an opportunity for the dealer to check a couple of continuous problems. The Service Suspension warning as well as the check engine light have come on at least ten times since we purchased the car. In spite of many efforts by the dealer to resolve the problem they still come on.
During our travels we had an assortment of warnings (Service Suspension System, Check Engine, Service Parking Assist, Low Tire Pressure). All these lights coming on was somewhere between funny and well kind of sad since my wife likes the vehicle.
We are very unhappy with these lights and warnings coming on all (I do mean ALL) the time. It makes us doubt the quality of the vehicle, our safety in the vehicle, ... At this point neither of us is sure what to do with the vehicle.
Is anyone else seeing these problems? What have you done to resolve them? The dealer thinks they have found a misfiring piston problem that will resolve the check engine light but we have four warning lights coming on with little if any resolution to the problems.
Regards,
0
Comments
I am sorry for the multiple lights displaying on your vehicle. I understand how this can be frustrating to deal with and also a concern for a vehicle part failure. I see you are working with your dealership towards resolving these concerns. Please let us know if you want to work with us throughout this process. We would love for the opportunity to further discuss your situation. We can be contacted via email at socialmedia(at)gm.com.
Regards,
Laura M.
GM Customer Care
Lets see what happens after this visit to the dealer. If the light / lights come back on I will absolutely be in touch.
Regards,
'05 Lacrosse: The "low washer fluid" alert is displaying. The fluid tank is full. The manual says to hit any of the DIC buttons to clear the alert. This works until the next time the car is started, then the same display. I'm thinking about disconnecting/reconnecting the battery to see if that resets it. Any suggestions? Thanks.
I drained the fluid reservoir using plastic tubing/hose. Kinda worked the end of the hose around both going in/out in the event "something" was hung-up in there. Also, with the reservoir full and hose at the bottom of the tank, blew bubbles trying to dislodge whatever. Apparently these hi-tech procedures fixed the problem; "low washer fluid" alert no longer displaying AND the washer works. crazy.
This problem continues, it is less frequent, and I'm really not sure what to do. We are well over a year with this problem. Its a good car but this never goes away....
The dealer continues to find no issue / problem. Just to be clear no problems with the dealership... I think they are tired of seeing us (I don't blame them). I know we are tired of driving the car to them.
I think you have my email address from the last time. I'll copy and paste parts of this conversation and email them to your address above. We are well over a year with this problem. What are the next steps?
We certainly recognize your frustrations with this issue, lacrosse2013. Can you please private message us your VIN, mileage, contact information and dealership name so we can look further into your concerns? If you'd prefer to communicate via email, please send the requested information along with your screen name to socialmedia@gm.com.
Amber N.
GM Customer Care
I tried and tried before the warranty expired but as of last year my warranty is gone. I have 4 lights on right now. I thought this was a well put together car but I've been very disappointed. The engine has even shut down on me several times while driving it. It's a beautiful car in presentation but a headache mechanically.