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Subaru Crew - Dealers & Pricing
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Comments
Becky
Stupid little things like that can ruin a buying experience. It would have taken 5 minutes and maybe $2 more to make a customer happy.
Our Soob dealer was better - it was clean and full of gas. I still didn't like their bait-n-switch tactics, though.
-juice
Also, are there any "hidden" incentives for dealers to unload the 2001s? On my visit to the dealer, he mentioned that it had been a slow winter for sales, but I suspect that's a regional thing, as I've heard Sube sales are up overall this year versus last year.
-Steven-
I imagine the 2002s will get those same rates within a few months, if you can wait. The price is only up $60 (for freight), and the now standard cargo cover more than pays for that difference. Plus, you get a 2nd speed for the rear wiper and DRLs, not to mention better resale value.
Then again, you could argue to wait for the 2003s, even.
-juice
-Frank P.
-Greg
Also, does anyone have any experience with dealers in the Louisville (Bachman, Neil Huffman) area and Cincinnati (Beechmont, Subaru Towne) area? Someone from Bachman mentioned that their service department was ranked #1 in the USA by CSI; if that's true, than it behooves me to buy there.
-Steven-
-juice
-Greg
-mike
I hear there have been some recent Sube financing changes. Can anyone give me a rundown of what they are for the various lengths of time?
Anyone know of changes for the 2002 Outbacks? LL Bean in particular. Any suggestions on considering the 2001 vs. the 2002, presuming I could save some money on a 2002?
I have been speaking to my local dealer in Kansas City (Jack Miller Subaru) and they are really putting the screws to me on my trade-in. Otherwise, I was OK with the price ($100 over invoice). They have been so rude regarding the trade-in that I refuse to do business with them now.
Thanks for any input.
Bill (Dave) Johnson
Cheers!
Paul
-Frank P.
Let me know if you need help!
Patti
-Frank P.
Hi patti! Thanks again!
bit
The 2002 VDC sedan has different tires - Potenzas instead of Wilderness. Plus a VDC off switch. I'm not sure if the others will get the tires, and no other changes were announced.
Consider selling your current car to Car Max. They pay better than dealers do, I've heard.
-juice
-mike
BTW, test drove the car again. I really wish it had more power, or that I can convince the boss to get a stick. Oh well, love the car anyway.
-Greg
-mike
-Greg
It was $12 for 6 gallons of gas. They did top it off at no additional charge when I picked it up yesterday. I can't say that $12 is worth making a big deal of - I'm just glad to finally have the car.
Purchase experiance: I bought at Cityside Subaru in Arlington, MA. I can't say that I'm super pleased with the transaction but neither can I say I'm overly disappointed with it. I got what I believe is a rare vehicle ('01 GT wagon, black, 5 spd) at invoice and got a decent trade on my '95 corolla wagon with 120,000 miles on it. There were no frills to the transaction, but there were also no delays or headaches. I test drove the car on Monday and picked it up on Tuesday. The only disapointment I had is that after I got home and started going through the paperwork I found a "Subaru recommended dealer preparation checklist" and a "Dealer Preparation Checklist" that were not filled out at all. Apparently there are a number of items on the vehicle that should have been checked by the dealer's service department and then gone over with me before I left the dealership. This was not discussed with me before I left. Does it mean the dealer never ran through the checklists on his own? I don't know. Is this something that is required? Again, I don't know. But what I do know is that I feel as though I didn't get the full treatment that I should have. Hence the slight disappointment.
On a better note, I LOVE this car!! I've already got 160 miles on it and love it more with each mile. I'll report later once I've had a little more time behind the wheel.
MWWST
Don't forget to read the section of you owners manual on the break-in period.
bit
Why do you think I've put so many miles on it already? I'm trying to get through the first 1,000 miles as quickly as I can so I can really have fun!
MWWST
-Greg
P.S. Great game between Pitts and Wash right now. In sudden death.
Cheers! (and I mean that sincerely!
Paul
Thanks!
Patti
Sorry to ramble,
-Greg
From what I've seen posted, Subaru seems to have little consistency in sales practices among dealerships. Some do an outstanding job with an attentive and knowledgeable staff and a low pressure sales environment while others either give you the high intensity sales pitch or else come across as caring less whether you buy from them or not. Then you have dealerships that routinely sell for slightly over invoice while others seem to demand MSRP (or higher for the WRX).
I realize that each Subaru dealer is an independent franchisee, and therefore there is only so much that SOA can do to keep him or her in line. However, it sure would be nice if there were a little more standardization between dealerships.
-Frank P.
P.S. FWIW: My buying experience with Conley Subaru of Decatur was outstanding.
When I called to tell Marty he was very polite and told me he sees no problem in getting a WRX later this spring/summer, and as soon as I'm ready to phone him again. I will definitely do that; what I've seen so far of World Subaru is pretty positive.
DjB
Mark
And on a strange note, the day after I bought the car my face started to itch, swell, and turn red. I don't have a history of allergies. It got really bad as the week progressed. Now I'm on Zyrtec (antihistamine) and Prednisone. I thought I might be reacting to a cleaning product that was used to clean some grease off the interior right before I drove off the lot. But I also ate some peanuts the night I bought my LL Bean, although I've never been allergic to peanuts before. I'm hoping the peanuts are the culprit and not the Bean, or I'll be on Zyrtec for the next 10 years or so. Weird, huh?
Becky
-Frank P.
Becky
Ross
Becky
Ross
Becky- Let's hope that's not what's happening in your case.
-Frank P.
Both my wife's and my Foresters arrived at the dealer with 8 miles on them. They had about 13 when delivered to us.
Regards,
Frank
The report didn't compare cars with interiors of all plastic/vinyl against cars with leather, wood, etc. I, however, suspect that the decrease in out gassing from a leather/wood interior car wouldn't be a whole lot lower. There's all that carpet etc, plus lots of plastic behind the dash and in other places where you can't see it.
P0926, definitely talk with your doctor about this, and maybe ask if he thinks it's a good idea for you to try to get a few days in another car to see if your problems ease a little.
Best of luck to you. I really am thankful that the only a allergic reactions I have are after cutting a complete lawn straight through. (achoo!)
DjB
Becky
Do you have the in cabin air filter installed? I'm not sure if it's optional or included with the LL Bean. Maybe something is on the filter that's making you have the reaction? Not sure how you'd be able to tell - smell or color perhaps. Instructions for changing the filter are in your glove box. (in fact, I think you need to remove the glove box to get at it - haven't done this yet myself)
If it is the plastics and such, would rinsing them down with water help? (Wipe the dash and trim with a clean damp rag, rinsing it often) I know that the plastics will outgas, but perhaps this rinsing would help in the short term?
-Brian
Thanks, Becky
Thanks!
Patti
We are in the process of re-looking at various rewards for good survey results. We want to be careful to avoid situations where results can be "bought" with free oil changes for good responses, etc. The dealers get a copy of the survey results and the burden is on them to contact their customers to resolve problems.
Our goal is to help dealers improve their customer experiences to improve their business. We offer specific training in areas where there is consistant commentary indicating that attention is warranted.
The dealers are very sensitive to the commentary/scores because of the level of attention it gets at SOA.
Hope this helps!
I have one child with rather severe allergies, but she hasn't had a problem with my cars at all.
Let me know what you hear? I'm at 1-800-SUBARU3.
I hope you feel better soon!
Patti
Patti: Thank you. I'll give you first impression of the dealer and car tomorrow. I had everyone in the family sit in our Camry last night and say goodbye - they are convinced I lost my mind. Big shoes to fill, but, I'm confident the OB is up to it.
-Greg
Becky
-mike