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As for service, mine is pretty new. In Miami, we had some serious floods, and the dealership is pretty backed up to get around to new appointments. They gave me one in three weeks, and will call me if anything opens up before. My dad, however, had an 1984 Audi 5000S, which was his worst nightmare. He tried suing AoA, and basically, had no luck. He eventually sold it and has been a BMW faithful ever since. When I got my Audi, he almost went crazy. After he drove it, he calmed down, but he is waiting for my transmission to fall to the ground, as his did the day he got it.
Good luck with the vibrations.
Thanks
Yes, the front bumper pulls off. Go to the A6 board on www.audiworld.com and search about it. Audi knows about it and made changes that saved you a bundle. However, it just happens. Several people on www.audiworld.com said it happened with other cars they owned, so it is far from unique to Audi.
A/C problem: Sixtoferro- Your A/c is definitely on the fritz! I've not had any problems at all and haven't heard of similar problems on the Audiworld board. In fact, my a/c cools the car faster than any other one I've had. Get them to fix or replace the compressor.
I could have swore I saw people get their windnoise around the A pillar at the mirror fixed on the A4 or A6 board on audiworld. Take a look there.
sixtoferro, as petrie3 says, your A/C is flat-out busted. It shouldn't be cutting out like that.
Maybe it's just a relative thing: the car is so quiet at slow speeds that the wind noise is RELATIVELY loud at higher speeds (?) I've never driven a Lexus, which has a reputation for quietness. It would be interesting to compare them at the same speeds on the same road.....
First, I don't think you have a very good understanding of the vibration issue. Admittedly, it's somewhat slight, but it is unmistakable and always there. I should point out also that while you characterize the 65-80 mph range as "certain speeds," I characterize that as "the range at which I typically drive." Sorry, but that's the truth.
Let me ask you, Petrie, would you pay the same amount of $ for an A6 with noticeable vibration as you would for a car that rides like a dream at that speed? If so, you're a fool. If not, then you ought to be able to understand that Blei's arbitration is important to a lot of people with the same problem. We've been to the dealer countless times for the same issue. In may case, I first brought it in the day after I bought the car. Six months and four visits later, I still have the same problem. Further, from the fact that other people (but not all) describe the same high speed vibration, one could reasonably conclude that Audi is aware of the problem but choses not to act.
I mean, not to be cynical, but Audi's recall on the fuel sender unit came only AFTER the class action notice was filed. I won't pretend that Audi is any more deceitful than other car companies, but I ask that you not pretend that they are any less so.
Second, fyi, class actions are useful and practical where there is a large group of plaintiffs sharing the same issue with respect to a single defendant. Every plaintiff would stand to recover the same amount (or not) as they would by bringing the action individually. With a class action, however, judicial resources are saved, conflicting results are avoided, and plaintiffs save some dough on atty's fees (especially if they are unsuccessful). If you think that only attys make money off these things, perhaps you've been reading too many stories about class-actions against the phone companies for rounding up minutes or some silly thing like that.
In any event, maybe you shouldn't be so smug.
raykar: Well, I thought this board was designed to be a civilized discussion of Audi A6 topics. Given your patronizing opening comment, I gather you choose to ignore this premise. As I've said before, of course your car shouldn't vibrate at any reasonable speed. Audi needs to fix it. I understand your frustration with the problem and I know I'd be angry too. And yes, I'm well aware of the meaning of defect and class action. It's just that I also know that the right to pursue a class action has been abused by attorneys for some time and has served contributed to making goods and services more expensive for all of us.
I'm certainly not a defender of Audi here as superior to other carmakers in this regard. If anything, I agree that they have been slow to respond to problems as sales have increased so dramatically. I've never "pretended" that Audi is any more or less deceitful than other companies. So get your facts straight, counselor. Audi deserves whatever it gets, and the marketplace will take care of that sooner or later, for better or worse. For the moment, there appear to be thousands of A6 owners who were luckier than you and don't have the vibration your car suffers from.
By the way, I'm not "smug" at all about this topic. As I have no vested interest in either side,I've got nothing to be smug about. Seems to me, smug applies more to someone who feels the need to specify in his profile that he's an attorney for a "large" Wash. DC firm. No, actually maybe that's just vain....or condescending... or insecure.
I got another from a judgement that cell phone companies conspired to overcharge customers in Northern CA. I got 3 useless coupons. Were any good for the service I already had? No. All were good for discounts off of new service, or add-ons to my existing service. Basically they were promotional items to line the companies' pockets more.
Class actions are a ripoff for the plantiffs. Perhaps they punish the companies enough, but they do nothing to really reimburse the plantiffs for damages.
As for your latest missive, Petrie, I do think your post no. 361 was smug, regardless of whether you agree. As for my post, while I certainly was condenscending, I think you know that I was being sarcastic. I'll try to curb that, but I was responding to your statement that lawyers use "scary" words like "class action." That just struck me as a little over the top. Sorry if you were offended, but that's how I see it.
With that, I'm happy to declare a truce! It's lunchtime and NOW I'm on my way to PCH and Topanga Canyon for a great drive!
I'm not saying don't hold Audi/VW accountable, I'm just saying that class action lawsuits are lousy way to do it. Pursue your own actions, as you are. Forget classes.
You might try this: Len Hunt is the VW VP in charge of Audi. He is located at Audi HQ in Auburn Hills, MI. I've dealt with large businesses for the last 30 years and have learned that sometimes the only way to resolve an issue is to take OUT of normal channels. Since you've tried everything else, if the latest attempt also fails, I'd suggest this: Prepare a concise explanation of your problem and all of Audi's attempts to resolve it along with a request for assistance to Len via certified return-receipt. Include your phone number. Don't expect a response, but a week later, follow up with a phone call. You may get some results. Others have received assistance once managers with ultimate responsibility became aware of a specific situation. And best of luck.
timcar: I am definitely going to write Len Hunt. You are right, all I want is for my car to be fixed, which I can't seem to get this through my dealer or Audi's heads. I guess my dealer assumed that every 4,500 miles I was going to come in and let them balance tires. I am disappointed with my dealer, because everytime he sees me he takes off to his office. How hard is it to show me a little respect and apologize for the problems I am having. I think both dealer and Audi should remember to "never bite the hand that feeds you". Thanks for your advice. I am just getting very weary of all of this frustration.
- Mike
If Audi recalls my car I have to take the time to take my car in for a problem I'm not having, and wouldn't be a safety issue if I did?
Get off the broad-brush stuff. Concentrate on getting your problem fixed, instead of trying to get Audi to spend millions of dollars to recall all the A6's out there from people who aren't having problems!
As to there being 20 reports on audiworld, I'd say about half found the problem and it was related to tires or rims. That leaves 12 people with problems. Audi sold 3,000 (about) A6's last quarter alone. Audi should recall 30,000 cars to fix a problem that problem less than 0.01% of them are having? It doesn't make sense. It would just be cheaper for them to buy back the cars with the problem. That's why you should be concentrating your efforts on personal redress.
In any event, I don't know how the subject of "recall" came up, but fwiw I was only talking about a class action consisting of those who share the exact same problem. Obviously the class would not include owners whose A6's don't vibrate at speed. As far as I'm concerned, it would save money on legal fees.
Also, Bollinger, if your're there, I don't remember reading about anyone with a high speed vibration that fixed the problem by switching out wheels or tires. Could you provide a reference? As far as I'm concerned, I'd gladly change wheels and upgrade my ContiTourings--on my own nickel--if I knew it would remedy the problem. For now, however, I'd hate to spend the money if I'd still be experiencing the vibration.
I have never had an Audi and have already been warned about the "high" maintenance costs. however, that Audi takes care of it for the first 4/50 is indeed a plus.
Could you "veteran" Audi owner give me opinions?
I'd say your chances of having serious problems is small, but definitely not zero. Chances are probably smaller with a Toyota, Honda, MB or Subaru. Choose wisely. (Note, Buick beat MB in long-term quality this year. So perhaps even a Buick is a better idea.)
raykar, I searched the audiworld A6 forum. I have to admit I was surprised by the number of people who had the high speed vibration problem. Although I only found 6-8 people who had the problem (not counting one fellow who had the problem on a GS400 and had to sell it because it couldn't be fixed), I didn't find one who had it fixed by replacing rims or tires. The people who had success with that were low speed vibration, most of them under braking. So I got that part all wrong.
There were two people who had high speed vibration problems fixed by changing tires/rims, but both of them got into the problem in the first place by changing tires/rims, not as a problem which existed from the factory. So those don't really count.
robnis:
First, I would not advise you to stray from Audi because, if the truth is to be known, I absolutely love my car. It does not necessarily mean that you are going to have problems. As bollinger stated, not everyone is having them. If you decide to buy I hope you the best.
Comments?
Take care.
Joe W.
Now, if you go to their actual reliability survey, and check the data for the last two years reported for the model, '98 & '99. You find good reliability, and surprisingly, both model years are recommended. Interestingly, the BMW 5 series is shown as having better than average predicted reliability, yet has virtually the same history in the reliability survey for '98 & '99 as the A6. Strange.
Rob, I've just ordered an A6 2.7T. I'm coming out of a Lexus, and before that I had a Legend. If your first priority is bulletproof, it's hard to beat Lexus, Acura or Infinity. But after reading this forum and AudiWorld for 6 months, I decided the level of risk was justified by the shear pleasure I'd experienced driving the 2.7T compared to any Japanese car. I'd rather have a car that's wonderful to drive most of the time, rather than boring to drive all the time. It’s a matter of priorities.
Wouldn't surprise me too much, as they are probably getting feedback from people with bad fuel gauges.
Your comment about owning a 2.7 is exactly how I
feel. If your priorety is Reliability a Honda or
Acura or Lexus is the way to Go.
Before I drove the 2.7 I test drove all the Japenese Cars.
When I Drove the 2.7 It Blew me away.
The Power, The Ride, and the Inside lights Rule.
Once You experience All Wheel drive there is no going back.
Not to even mention the Heated seats
(I Live in Chicago).
I Did have some minor problems with the car
and I do agree Audi has some issues that they better work on. But Overall I Love this car
and best of all I Love it more everyday.
I Also feel compassion for the few People with Major problems. It a Whole different story when
It happens to You.
I appreciate your thoughts and hopefully others will share theirs as well.
I own a 2000 A6 2.8Q with Tiptronic and I love it. Before ordering my car, I looked very closely at many other candidates, including the TL, RL, I30, 300M, C Class, E Class, 3 Series, 5 Series, and LS. In my opinion, there's plenty to like about all of those cars.
The A6 is simply the the best combination of sport, luxury, performance (even as a 2.8), and value out there, period. The thing stirs the emotions with its unique and beautiful exterior styling(love that back end!), gorgeous interior, and fabulous power train (regardless of which engine/tranny combination you choose). For me, everything about the way the car looks, feels, handles, and sounds adds up to an overall driving pleasure that I've never experienced in any other car. Driving this car makes me feel great. It's not because of one or two things - it's the whole package.
My next door neighbor has a new TL. It's a very nice car, and even with its navigation system it cost him about $8000 less than I paid for my A6 2.8Q. Other than a few missing features (rear seat heaters, a few instruments, puddle lights(!), fog lights, etc.) I can find nothing wrong with it except for one thing: It's BORING! It'll certainly be Honda-reliable. It'll probably go for 200,000 miles with no major repairs. In terms of getting one's adrenaline up, though, forget it. Won't happen.
So, it depends upon what one is looking for. Me - I'm a car guy, since about age 3. For me, cars are about much more than dependable transportation; I'm passionate about them - they excite me. For guys like me, there's nothing quite like an Audi. This car has the ability to make me feel good on the worst of days!
To anyone who's on the fence: Take your choice of A6 on a test drive (preferably at night so you can admire the beautiful interior lighting). Then do the same with the other candidates. See how you feel after doing so. I have a strong hunch that the Audi will steal your heart.
By the way, I'm at 5 months and 7500 miles, with 0 problems.
First, Felicia has reported that she can feel vibration through the steering wheel. This is different than what has been posted by others where this is entirely absent. It almost certainly means that the tires are unbalanced. (Or it could be the wheels, but this doesn't fit here.) The fact the Felicia's A6 was fine for the first 10k means that the tires were initially balanced but became unbalanced. This suggests that car was fine at first, but use caused something to change. The fact that this cycle now occurs every 5K suggests wear and tear on the suspension has degraded the car's initial ability to hold the wheels in alignment.
The condition that Felicia describes where only one front tire has been worn to where the steel belt is actually visible can, in my experience, only be caused by misalignment. Either dynamic misalignment because of the suspension geometry interacting with terrain being driven and the stresses made upon the tires by Quatro, or simply the wheels gradually going out of alignment as the car is driven. This condition causes the tires to wear unevenly, and eventually become unbalanced. This why the dealer discarded the tires with only 5k on them the last time Felicia had the car in, and why they evidently suggested she have the tires rebalanced every 5K.
Felicia describes normal use as narrow, hilly and dangerously curvy roads. Are they also rough? Pot-holed? I think the question is would Felicia's routine use of the car affect any A6 this way, or is her car in some way defective so as to make it more susceptible to this problem. I don't know. Since the dealer suggested the only solution is to get another car, I guess they favor the first explanation.
Felicia, I would suggest you might want to take your problem to AudiWorld with the theory that your car might be going out of alignment and chewing up tires every 5k, after being trouble free for the first 10k. If you do this, you probably want to describe your normal driving conditions in some detail. Along with folks like Steve and Mike, there are other very knowledgeable posters who might be able to suggest a possible reason, and a fix. One who has been very helpful is April. You might wish to ask her. It'll certainly be much cheaper than any legal assistance, and might be useful if you ever find it necessary to resort to that.
And good luck!
Interior is basically a normal Outback with better/more interesting materials. That is, it still looks in shape like an 80's Toyota, but it uses multiple colors and textures.
Climate control looks nice.
Don't like wood on steering wheels.
Does anyone have any reported performance figures for the H6 Outback yet?
I did learn from the dealer that the 2.8 has been much more reliable overall than the 2.7t. I now have around 14K miles and love the car. I don't regret having the 2.8 vs. 2.7t. Plus, with the deal I got on the car in Aug. of '99 it was around 1500-2000 under invoice, it was a no brainer. So, the bottom line is, I totally agree with mpuzach's assessment.
I did learn from the dealer that the 2.8 has been much more reliable overall than the 2.7t. I now have around 14K miles and love the car. I don't regret having the 2.8 vs. 2.7t. Plus, with the deal I got on the car in Aug. of '99 it was around 1500-2000 under invoice, it was a no brainer. So, the bottom line is, I totally agree with mpuzach's assessment.