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So, follow this way:1. Go to http://www.jdpower.com2. Click on "automotive"3. On the left side, click on "I'm looking for news"4. Under "Study/Report" (first heading), click on "Customer Satisfaction & Product Quality"5. Click on the 2nd study -- 2001 APEAL
There are three links, one each for the press release, winners and summary.
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