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Audi did call before closing yesterday and told us that they are still baffled as to the problem with my A6, but Audi of N. America told them to strip and reinstall all computer software. This was done yesterday and they are keeping the car for observation, restarting it periodically throughout the day to see if the problem still exists. My service advisor did not sound confident that it was a computer problem, so here we are again. I think I got a :lemon:. Second time this has happened to me, first time was a BMW, right before I got the Audi! Those darn German cars
Hate to hear this, both for your sake and Audi's. Some similar complaints (not starter, per se, but rattles and such) showed up on the Infiniti forum, with early M35s and eventually the company appeared to resolve them.
Good luck.
A couple questions for you all: Can anybody tell me what sort of shop I should take my A6 to repair CV Joints? Does anyone have a sense of what kind of $ range it should be in? I have called everyone from the dealer to Les Schwab and the prices range from $900. to $1800 for both and remarkably the dealer was someplace in the middle. I also hear wildly differing thoughts on whether to replace one or both axles. Help from anyone would be really appreciated! Thank you!
I did get the car back last Wednesday after Audi stripped the software and reinstalled it, but the car is doing the exact same thing, it is not fixed. I was told by an acquaintance of my husbands, that in his 2000 or 2001 A6, he had a very similar problem and it turned out to be temperature sensors on the fuel tank?? The car sensed the fuel tank was too hot, thus not wanting to start. I just have a hard time believing that if diagnostics have been run numerous times, that a faulty sensor would not show up. I will keep everyone posted.
Thanks!
About three weeks ago, I was driving down the Garden State Parkway in NJ when all of a sudden the temperature alarm starts going crazy and I get a picture of a thermometer in my HUD. Next, the engine temperature needle buried on H. I thought the car was overheating, but didn't notice any steam. Pulled over to the side of the road, waited about half an hour, and checked the coolant which was almost empty. I refilled the coolant, started the car and tried to drive away but the car began making this 'bang-bang-bang' sound. I pulled over, got out of the car and noticed that all of the coolant had leaked out over the last thirty feet of highway.
Long story short, I wound up having the car towed to my mechanic. He initially thought it was a head gasket problem, but upon further review now believes I have a water pump/thermostat/timing belt issue. He says the car starts fine, there is no steam, the engine runs beautifully and most importantly there is no water in the oil.
Here's what's strange-
About, let's see, maybe eight months ago my car began having difficulty turning over; that is to say, it took two or three cranks of the ignition to get the engine fired up. Eventually, the car completely refused to start and I had to have it towed to my dealer. The dealer told me that the car needed a new 'temperature sensor', and replaced the part for fifty bucks.
Thinking these two problems could possibly be related?
It is back at the dealership for the forth time and is being labeled a "critical alert" whatever that means! I think that we are done attempting to fix this A6 at this point. If they figure it out, good for Audi, I think it will be their car at that point. We are moving towards the next step, no more attempting to repair, different car or refund. To tell you and everyone else the truth, I am SO done with Audi. I absolutely loved my A6, then I started to like it very much about 2 months ago, and now I just loathe my A6. This has been a terrible and frustrating experience. I have had every rental under the sun. I should have never gone back to a German car after the BMW experience (see previous posts)! Nothing against German cars, my husband's driven Porsches for years, it is just the German cars do not like me apparently.
Thanks for all the input and help everyone. Audios
Thanks in advance for replies
Confused!!! :confuse:
My warranty expires 8-26-06. Should I sell this car once the work is done and buy a new one with warranty - the answer seems obvious however I am curious about others opinions. Thanks in advance for any help!
If you do the proper research, you can enjoy your car and not pay sky high prices to maintain it.
I mean, the window seals squeak when closed, the seats squeak, something in the ROOF squeaks (regardless of the moonroof position), something in the door rattles, the arm rest rattles and squeaks, etc. etc...... what the heck!?!
I've been thinking trading this for something less expensive, since I drive less than 7500 mi/year, and was thinking of an A4. However, if they all squeak and rattle like this, I've got to go elsewhere....
Different topic regarding an update on the ignition problems:
We checked into the AZ lemon law, since Audi was not willing to work with us and we are eligible at this point to pursue legal action, and in all honesty I am 99% sure we would win, but it will take way too much time and energy. In addition, I really do not want another A6, which would be the logical option instead of a cash refund for my car less miles driven, if we did win against Audi.
I am waiting for the new Acura MDX coming out in October and we trading in the Audi for either that or a Lexus.
Personally I hate my A6 and would never buy or recommend Audi again. Especially after all the crap we have gone through the past 3 1/2 months and the lack of cooperation and/or acknowledgment from Audi that I was sold a lemon.
Hope it helps!! :sick:
Hope this helps.
As for me I am perplexed on what to do with car that I was out of for 45 days over 2 months - dealer is working with me to make me happy and I have some options, but frankly might be just as well off keeping what I have as long as it remains remedied.
I will be in later this week to talk options - when I do I will try to get some more specifics on the problem and post them. I had searched this forum trying to find a solution as well. Maybe this is going to be a more common problem and with this knowledge they will be able to remedy it more quickly now.
Hate to admit it but still love the car when I am in it - the A6 2.7t is a great car and quattro is unmatched in my opinion - between my wife and I was have had just about every 4wd and AWD system out there and the surest footed vehicle we have ever had is the quattro - its excellent in rain and snow which we see all the time. Also my dealer had loaned me new model A4s and A6s when my car was in and going to an A4 seems like a step down in size and luxury even though they are 5-6 model years newer and admittedly a fun drive, and the new A6 just isn't as much fun to drive as the 2.7t (maybe because I happen to like turbos) although very clean and luxurious.
Again, if I get more details I will post them, but maybe this is enough info to give to dealers to get them pointed in the right direction.
______
i'm hoping someone might be able to help me out. i was sold a 2001 Porsche 911 Turbo with 5K miles as a CPO car in Jan 2006. the car has had several mechanical issues that date back to the purchase date, including a shimmy in the rear, malfunction gauges, and alignment issues. these were essentially disregarded on repeat service calls (blame was placed on tire PSI, road crown, etc) until this July when the dealership began to take me seriously. 4 alignments later and replacement of upper struts, verification that the frame is intact by an independent body shop, etc, and now the car apparently drives straight (i have been without the car for about 6 weeks and refuse to even touch it since the most recent work so i don't get blamed for any 'new problems'...all this while i pay $55/day to finance it and pay for a rental car myself in the meantime!). in the process of going thru this service mess, my disappointment led me to pry into the files at the selling dealership where it turns out that no CPO checklist was performed on the car before selling it to me. despite this, the dealership still stands by its commmitment that this is a CPO car and will not take the car back and refund my money. Porsche corporate customer commitment (anything but) has failed to answer my fundamental questions:
1. is the dealership OBLIGATED to submit the checklist to Porsche before Porsche grants a CPO warranty (which this car has per the Porsche computers)?
2. is the dealership OBLIGATED to reveal this list to the customer and have the customer (me) sign at the bottom of the form where it says "Customer Signature and DAte" thus verifying that i purchased a car with either no mechanical faults or with faults that have been repaired as documented within the checklist (i was never shown the checklist and to this day the dealership "cannot find it")?
3. what recourse does a customer have when multiple repairs are to be done on the CPO vehicle if the dealership continues to do the work without submitting warranty claims to Porsche (this is, apparently, why i cannot pursue this case as a lemon law case against the manufacturer, or so i have been told by the lemon law attorneys that have been following this for me)?
i am at the end of my rope. i cannot tolerate anymore the non-answers and run around i get from porsche corporate asking who is somehow unable to tell me the answers to these questions. they have no one, apparently, that is in charge of verifying that the CPO checklists have been done before they grant CPO warranties, a fact that i have a hard time getting my mind around.
what i know is that i purchased a car with so many problems that indicate that no one did a CPO check on it before they sold me it and now i seem to have no other recourse but to sue the dealership over fraud, for selling me a multi-owner car (yet another issue that i won't go into hear..that the car fax they gave me was from 2004!) that was never CPO'd.
PLEASE. ANY HELP WOULD BE A BLESSING.
david
I personally don't have experience with Porsche problems, but you may have better luck on the Porsche forum...
Porsche 911 topic
Host
Kevin
On another note, I found a local company in the SF Bay Area that can convert the in-dash casette to accept a hard-wired iPod or other MP3/satellite device. You can run the wire anywhere you like - I am thinking of having it in the center armrest console so my iPod is completely out of sight. I'll post a new thread after I have this done to let you all know how it turned out.
one day i noticed that when i put the gear on Reverse,
my car doesnt move to back for a while. about 4~5 sec.
sometimes when i try to reverse on the slope my car going
forward 1 meter until the reverse gear works.
i always feel it's very dangerous. so i asked dealer
about this problem. the answer was coz of CVT. 2 wheel
drive. but i can not accept it problem... i've driven
other front wheel cars. i never feel like this...
anyone who drives A6 CVT has ideas? :sick:
thx.
my cell phone detects the bluetooth on it but i dont have the phone cradle in it.
how do i install my phone? do i need to purchase the phone cradle?
i read thru the manual but im still lost.
is that what your talkin about?
i also noticed today that when i turn on the car, my seat was rattling side to side.
do i have a problem car?
1.Heat is coming out of the driver window side AC duct when the climate control is on anything other than LO
2. AC is freezing on low but anything else seems warmer than the displayed temperature.
3. When the AC is off. Light flow of heat is coming out of the AC ducts or around the edges of the ducts.
4.Display between the odometer and speedometer has LED problem..(although every AUDI 01 I looked at had the same issue!)
5. What's the beeping sound when I step on the gas? And how do I get it to stop!!!!!!!!!
6. Why does the MPH in the dashboard display have a big "X" across the face?
7. How do I shut off the 1MPH and MPH2 feature?
That should be it for now!! Hope someone can clue me in!!
I just purchased my first Audi 2001 2.8L 6cyl. 65,000 miles. These are my issues:
1.Heat is coming out of the driver window side AC duct when the climate control is on anything other than LO
2. AC is freezing on low but anything else seems warmer than the displayed temperature.
3. When the AC is off. Light flow of heat is coming out of the AC ducts or around the edges of the ducts.
4.Display between the odometer and speedometer has LED problem..(although every AUDI 01 I looked at had the same issue!)
5. What's the beeping sound when I step on the gas? And how do I get it to stop!!!!!!!!!
6. Why does the MPH in the dashboard display have a big "X" across the face?
7. How do I shut off the 1MPH and MPH2 feature?
That should be it for now!! Hope someone can clue me in!!
If this is the case, then I can categorically say this explaination is ridiculous. My girlfriend has an '06 A4 with the CVT, and it is a wonderful car and transmission that does not display the behavior you describe. There are quite a few Audi dealerships in Southern California. Get yourself a second or third opinion.
If you've never seen it, there is a great website at http://1.8T.org/ that ranks VW and Audi dealerships across the nation. The Los Angeles area, in particular, has some of the best and worst dealers in the U.S., so shop around before taking a line of bull.
1. The temperature setting on your climate control has nothing to do with the temp of the air leaving the vents. The degree of temp you set on the display is the temp you would like the air in the cabin to be. If you select auto, the climate control adjusts the fan speed/vents used/air temp to achieve your cabin temp setting. It is normal for only the side vents to pass air under certain settngs/conditions. In the winter for instance, you want the floor vents and the side dash vents to blow air. The side dash vents will keep your windows from fogging. You can manually close those vents if so inclined.
2. See above.
3. It is normal in most cars for some air to flow through the vents even when the fan is off. Most cars are designed to vent the cabin this way. You are probably feeling warm air off of the engine. I believe (like most cars) the intake is just in front of the wiper blades.
4. I have a 2000 A6. Welcome to the club.
5. I have no idea what beeping sound you are referring to. Take it to a shop.
6. Don't know what you're talking about on this one either.
7. I believe you set these with either the stick under the time and date clock (pull, push, twist, etc.) or with the windshield wiper stick.
4 - I had the entire display assembly replaced under warranty at about 16K miles. The time and date would go out and come on at irregular intervals. No problem since.
6 - There is a button on the bottom of the turn signal stalk. Push up on this button and you can toggle through the displays on the dashboard. Also a button at the end of the stalk. I'd have to run to the garage to remind myself what each does but you can play with them.
7 - Very annoying, assume you're talking about the alarm when you are going over a pre-set speed. I didn't know the car had this until my wife and I were on the NJ Turnpike and it kept going off. Turns out it was factory (or dealer) set to 85 mph. Of course I had other problems when she figured out I was driving 85 mph since you can't tell sitting in the passenger seat. Anyway, use the little knobs on the dash - I think it's the one on the right.
If you can't figure these last two out post a note and I'll get my manual out. BTW - I remain very happy with this car. It just went over 84K. I've semi-seriously looked at a new car but it's been problem free for a long time and is still a blast to drive. I would consider the A6 4.2 this time and I'm considering a test drive of the Q7.
i'm considering buying a used A6 with 41k miles on it. it's supposed to be in excellent condition. a car locator found it for me. apparently, the audi dealership is selling it to a used car dealership, who in turn will sell it to me.
i like the car, it has some power (even though it's the base model 2.7)
I've two concerns:
1. I'm afraid that the car will be a mechanical nightmare and unreliable...
2. why are there so many middle men in this purchase. why can't i just buy it from the audi dealer???
I'm not liking this auto locator deal too much...it seems to be adding cost to my car.
any opinions, things to watch for, etc - would be greatly appreciated....
thanks in advance...
Well look the car has to speak for itself regardless of how it's being sold to you. If I were you, I'd a) get a full inspection of the car from an independent shop and b) check on the retail values using Edmund's True Market Value system.
Just go to www.edmunds.com and click on "used cars" and then click on "appraise" and you'll get some good numbers to rely on.
Good luck with this!
2. I asked him for the VIN number of the car, so I can check it's history (with Audi of course). I want to see if it's still under the original warranty or not.
Instead of giving me the VIN number, he said he is checking with the used car dealership to find out if the car has a five year, 50,000 mile warranty.
I don't like this lack of disclosure. It doesn't seem to be rocket science to give me the VIN number - unless he doesn't want me to know what dealer he is getting the car from (to protect his business i guess).
Do you know anything about the reliability of Audi A6's. Riverside Audi in New Jersey has a bunch (off lease). I plan to check them out this weekend.
And not giving you the VIN?? It goes without saying that that's ridiculous.
Good luck in your search.
here's something to make you smile - I'm a certified public accountant and an Auditor. so i've become the biggest pain in the rear that the dealers have experienced. so some won't do business with me, and i annoy others. however, i've learned that you have to ask every question you have and if you don't get the answer, move on...
You guys here on Edmunds are the best. i could never have learned so much without you all!!!
i believe the price i pay is loaded into the price (which would explain why i have secured prices at least $1,500k lower than what he gave me).
He says that the quality of the dealer is most important. i agree, but i also believe that market price is market price. there shouldn't be so much disparity between the price he gets and the price i get.
anyhooo - thanks! if anyone has fyi regarding Audi A6, I'd love to hear it!
best,
The Yogi Fan!
Keep us posted - check out the other discussions in the A6 group as well. You'll find some very enthusiastic owners who will be more than happy to help you.
I got the car back the 2nd time and the low washer light came on before I left the dealers lot!!! the windshield washer resorvior was completely full, they said the car was code as incorrectly??? The car also had a very noticeable gas fume odor, this was because whatever they did to try and fix the gas gauge when they emptied the tank they did not reseal it properly..... I'm about to take it back again......... fourth visit for the same problem..... has anyone else had similar problems??........ or can anyone give me advice on what I should do..... should I complain to Audi and mention the Lemon Law???......... The dealer has stated the codes were wrong and the factory software they used was also wrong and Audi had not informed them, they also said they had replaced the gas sensor....... took two days to get the part from New Jersey, then I got the BS that they could not duplicate the problem I was having??? The service Foreman even took the car home overnight to test it. I now have 6050 miles on the car. I like the car but not having this problem fixed I'm getting worried about future electronic problems etc, I have a 3 year lease so everything is covered by Audi but...... I'm paying the lease and driving a "basic" loaner rental! Which is not what I had expected at all .