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How long has the car been at the dealership?
Has the dealership provided a loaner?
Yes a rental has been provided........ an automatic, lower level model, non skyactiv Mazda 3. DOH!
:sick:
Here's an update on how things are going with my car:
My car went into the shop last week and the dealer was unable to replicate the issue (not surprising considering how intermittent this issue is). The dealership has contacted Mazda Canada, and they have requested that the dealership try rebooting / reinstalling the firmware in the computer of the car and perhaps try some other things as well (not sure what). I am hoping this fixes my car, as today alone I had 2 large RPM jumps (probably 1500 higher than what it should have been) when shifting from 3rd to 2nd. Needless to say, the acceleration was strong and I threw the clutch in pretty quick once it happened. This issue is getting even more stressful now that snow and ice are on the roads where I live.
Squiggly, did your dealership try reinstalling the firmware in the computer in your car at any point?
Thanks again for your continued updates as you progress towards finding a solution to this issue. I will continue to update my progress as well.
I am actually on my way to the dealership this am. They have requested I road test the vehicle with them to ensure that what I am experiencing is not normal performance of the car and in hopes to get me to replicate the issue.
I am not sure what part of sporadic and random is not understood. I can't just make it happen or I would have done that 5 months ago! I can't help but feel this is a test to ensure I know how to drive a standard. I could be wrong though. I will keep you posted.
May I ask what province you live in?
Basically we confirmed that I know how to drive the car, nothing I am doing is causing the issue (or obviously we would have experienced it then) and that the car's normal performance is not what I am referring to.
One step further ahead.....I hope.
"We completed extensive testing of the vehicle electrical system this morning and reported all the data to MCI. Engineering has reviewed all the data and the vehicle electrical system is operating normal. We have made every possible effort to duplicate the concern and can not recreate what you describe is happening. There is nothing further that we can do without experiencing the symptom. MCI will no longer cover the rental. I will have your car cleaned and ready in the morning."
Hopefully you all have better luck than I. There is always CAMVAP - Canadian Motor Vehicle Arbitration Plan.
Wow, I am so sorry to hear that they just dismissed your case like that. It's very unfortunate that Mazda Canada doesn't seem to back their cars even when issues with safety concerns like this arise. It is not fair at all that because the issue is intermittent and it hasn't happened to them yet, that we have to get stuck with faulty cars with safety issues.
It seems pretty clear in some of your earlier posts that you have had quite a few large accelerations after down-shifting. Seeing as Mazda Canada doesn't want to own up to this issue, have you considered involving the media in any way?
The more I looked into CAMVAP, it appeared that I would not be eligible because the complaint was against an alleged deficient part.
I considered the media..... but life is too short (and currently mine is too busy) to be in a constant battle. I have been fighting this for ~6 months. I give up.
I sucked up the negative equity and traded it in for a car that I can feel confident and safe in.
Hope others have better luck. If I can be of any assistance with the info I have collected, by all means, feel free to contact me.
What did you get?
Clunks badly putting it in 1st and from 1st to 2nd.
Sticks in ALL gears pretty bad.
Refuses to go into 1st and 2nd gear as well as reverse intermittently.
Accelerates on its own, sometimes gradually, sometimes in bursts.
I contacted Mazda, they assured me that these are not normal things to be happening and said that they would contact the dealership themselves, so i am taking the car in for the 6th time in 40 days. And refusing to pick it up until the issue is resolved. The 2011 LOANER i had for a couple days was nicer to drive and i didn't have to worry about it driving off on its own.
My car was with the dealership for 3 weeks (after I dropped it off and refused to get it until it was fixed, replaced or bought back.) We know how that turned out.
I finally told the service manager I traded the car in the day after I picked it up. He was totally shocked and amazed. I am not sure why........ Am I supposed to keep driving a car that randomly accelerates on icy snowy roads and risk my life and/or someone elses. Not a risk I was willing to take, regardless whether Mazda would be the one sued or not!
I am curious to know how it turns out for you. Keep us posted please.
Hope this provides some insight for someone else.
Really, you should be disengaging the clutch all the way to the floor each time, for many reasons.
My wife, when she HAS to drive my stick shift car, will either wear lower heals or change shoes before driving it, so that she can properly use the clutch.
I'd suggest taking off the heels when driving and make sure to depress the clutch to the floor. I'd bet that the problem doesn't occur anymore. Good luck!
Side note. The acceleration issue. After basically making me feel like i was a liar and i was an unknowing unintelligent girl, he finally chimed in saying oh yeah the acceleration is a broken SENSOR. That was after he found out he had to do my transmission. Before he was like HUH thats weird. Are you sure? IDIOTS.
Thanks again to all for your post(s).
I complained to MCI directly twice, and they insisted I go through the dealer and the lady I spoke with wanted nothing to do with me.
http://www.carcomplaints.com/Mazda/MAZDA3/
Thanks!
Last Thursday My Mazda locked up in first gear and would not shift at all. Check engine light on, AT light on, AntiSkid Traction light on, fastest I could get the car up to was about 35, and was pushing 5K rpm. Dropping into manual was no use, the M light comes up, but no gear display...
Managed to limp into the local dealership...They said the transmision fluid failed and they had more testing to do...
I called back the next day to check on the status. My transmission is shot! They were waiting on a return call from California corporate office for the "authorization" to replace the transmission. I asked how long my car would be down and they said "at least a week!"
Of course I asked if they had any intention of putting me in a rental or a loaner. They had to put me on hold to answer that one. Finally they decided that California would also have to authorize a rental...Honda puts us in a rental for an extended oil change.
I went in yesterday to see if they had solved the dilemma, and of course the service dept was closed. Today marks four days of being stranded...
I bought the most expensive extended warranty offered, I'm still under the original warranty and at a loss for what kind of authorization they would need for something so clearly covered.
I will get to the bottom of this one tomorrow, but the length of this blog really worries me.
I got a whole NEW transmission on 12-28-12 at 2,000 miles. Drove well for about two days and i'm back to a now MILD clunking into 1st and 2nd and id say, 90% of the time, REFUSES 4th gear completely. Have to down shift into 3rd if i am on a hill or skip 4th all together and go straight to 5th if i am able to. And even every other gear refuses quite often. SIGGGHHHHH! I wanna push this car off a cliff. So fed up with it. Never had a brand new car before and this is not a fun experience. The techs are saying to bring it in but i'm just TIRED of bringing it in. WHAT COULD MAKE A BRAND NEW CAR REFUSE GEARS WITH A BRAND NEW TRANSMISSION? Beats me. ALSO still surges MORE OFTEN NOW and thats a safe feeling!
I hope they recall the whole damn thing.
Re: 2012 Mazda 3 Skyactiv Sport Hatchback GS Auto
Picked up repaired unit today. The problem was a " valve assembly " and that is all that I know. Problem occurred at approximately 2900 km. Out of action for a week, but it was totally painless as my prior posts will indicate. Phoned Mazda hotline right away and a tow truck was there in minutes. Had courtesy car waiting for me etc. It is as if the incident did not even occur since I was never lost for a vehicle and the courtesy car was OK and equipped with Bluetooth etc. It was like the whole thing never even happened. Congratulations to Mazda for keeping the customer happy.
As this is an AT (automatic) how do you know you're in 3rd or 4th? Are you doing the shifting?