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Since the change the passenger side window would not operate properly. I took it back to dealership and was charged $40 to reprogram the window. Now I have noticed the ipod plug is no longer charging, today the driver's side window has lost it programming, and the rain sensing wipers are not working. Has anyone else experienced these programming issues after changing the battery or is this just some weird fluke?
1. In 2 months, transmission valve broke down and shift gear only went to 3rd. I had my car in the dealer shop for a week to fix it.
2. In the hot summer, the front windows bounced back down after they hit the top as if there was an object sensored.
3. The side mirror (driver side) vibrates badly after 45 MPH. I took the car to dealers 3 times, they could not fix. I was told that other CX-9s were found with the same problem and with many customer inquiries. I called Mazda Service and was told that there is nothing Mazda would do about it and has no plan to fix it since there is no safety concern so I should bear with the problem. This is ridiculous! Evertime I drive I see shaking objects in the mirror driving me crazy.
DOES ANYONE WITH CX-9 HAVE SIMILAR PROBLEM?
Sent: Wednesday, September 22, 2010 4:42 PM
To: Kai Kyujang Kim
Subject: RE: Product Information - Suggestions & Opinions [INTR:418131]
Mr. Kim,
My apologies for the confusion regarding our response. Without complicating the matter further, please accept the following as our official response. Mazda has determined your vehicle to be operating within factory specifications, so a repair to your side mirror would not be performed.
Sincerely,
Katherine K
Customer Assistance Specialist
> > ---- Original Message ----
> > From : kai.kim@huskers.unl.edu
> > To : MazdaCustomerAssistance@mazdausa.com
> > Subject : Product
> Information - Suggestions & Opinions
> > Date : Tue, 21 Sep 2010 07:10:21 GMT
The face of a side mirror on the driver side starts vibrating when my car goes over 50 MPH, making it impossible to identify the objects behind the car in the mirror. I took my car to the dealer 3 times but the problem did not go away. I found from Mazda dealers that there are several CX-9's with the same problem. I filed a complaint case (131420200) with the customer service and the customer service rep name by Tim (x1179) told me that it is just the way the CX-9 is made and it would be too bad if I didn’t like it but I would have to live with the problem since there is no "safety" concern with the problem.
2. Did you or anyone replace or disconnect battery? If so, you may need to "re-teach" the windows. Your owners manual tells you how. I would do this even if the battery was never touched, it may have lost its memory.
3. Very known issue. In fact known in most Mazda vehicles. I have owned a Mazda5 and now my CX-9 and both had same issue. Home remedy is to remove the mirror glass apply heavy grease at the attaching and pivoting points and replace mirror glass. The grease creates enough resistance to greatly minimize or delete completely the vibrating mirror issue.
Hope this helps!!
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I had a Honda Accord that needed the same module replaced. Honda dealer quoted me $2000. A little bargaining brought it down to $1800. That was 8 years ago.
Anyway, as usual, find a second opinion.
Nowadays, dealer (or anyone with a code reader) can scan the OBDII code stored in the computer. A bit googling can find the reason for the failure on the web.
Autozone/Kragen sometimes offer such services for free (scanning the code).
That way, you know for sure, what is wrong.
How far off warranty is your 2008 CX9? If it is barely off warranty (i.e. 36K+), call the Mazda head quarter. Sometimes, you can negotiate a 50%/50% deal with the corporate if yours is only a couple of K miles more than 36K.
It depends on your "sweet talking". 'Mind you that shouting usually does not help.
However, I am amazed at how many reliability issues you have dealt with as I skim thru all 372 posts (and not all of the problems are related to model years 1-2)...poor electrical system, leaks, knocks, etc (I can go buy my own snow tires).
I am own a CAMRY wagon (yes Camry did make a wagon) and it has driven for 250k miles with only regular maintenance. Size and storage for all. Frankly, the only reason to get rid of it is to give it to my teenage driver. I am looking for a replacement that will be of similar longevity and durability.
Is the new 2011 CX9 the answer? Reading your posts, I lean not....Thoughts?
The reliability (based on surveys of its subscribers) of CX9 is actually above Honda Pilot and below Toyota Highlander.
CX9 has Toyota/Lexus transmission (Aisin), revised Ford Duratec engine, and Ford Edge's lengthened chassis. It is a mix of Mazda, Toyota and Ford engineering.
I have owned my '08 GT AWD for 3 yrs and 35K. Only two minor issues taken care of at oil changes. Not bad for second year model if you ask me.
Later models should be even more reliable than my 2008 models.
2. The heated seats DO NOT HEAT...I assume the TSB will cover me on a LATE model 2010? You would have thought they might go thru the inventory and fix it BUt I guess its easier to wait till its sold and then let the owner complain and stand in line???
3. I have a message diagram light on the dash that says the hood is up?? Have opened and closed it about 5 times???? It will NOT go off...
Love the looks but not the initial quality....
Any suggestions please.
I caught some flak because of some past comments, but I was not making this stuff up , I know there are reputable dealers and tech people... but just like I said would happen, that dealership went under. And by the way their answer to my complaint was to put lithium grease in an attempt to quiet the noise. FAIL... I got rid of the vehicle 77000 miles front transmission and transfer box fail. Now to be fair I will say that is was the first year of the cx9, but my goodness... not even an attempt to fix any of the issues...if you would like I can make a list of things to keep an eye/ ear open for. Just in case.
http://www.dealerrater.com/dealer/Mazda-Autos-of-Great-Neck-review-9103/
1. Put the vehicle in Drive or Reverse from a stand still...
2. Take off from a red light...
3. Let off the gas...
4. (Ocasionally) hit the brakes...
It is a well know problem, at least in the 2007 MY CX-9s. The repair is to get the front drive shaft splines packed with grease. Apparently there is just enough sloppy clearance between the splines in the drive shaft and the splines in the hub assembly to have some play and cause the "clicl-click" sound.
Mine does it, but it doesnt bother me as much or enough to dish out the money to get them greased. Maybe next time when I replace my front rotors I'll do it myself...
I;ve had 2 mechanics check out underneath and saw nothing. Mazda says its my right tie rods. But the sound definitely comes from the left front. ???????
Not trying to bash Mazda, but mine was less than desirable, complete transmission failure at 71000 miles...
If you are interested...I can give you a list of things that went wrong...if nothing else..it would be f.y.i.
After noticing a distinct "clank" upon the first few stops of the day and a whining as the car came to each and every stop, we took our 2010 CX-9 GT AWD in to the dealer today. They just called and said the rotors needed to be resurfaced. The car is just over 12 months old with 16000 miles. The car had sat at 1.5 week intervals here and there, and the dealer is saying that is what caused the problem. I am not as convinced. The mileage is mostly highway, the rest suburban.
Anyone else having an issue like this so soon in the life if their CX-9? I am quite surprised to say the least. Thanks...
Heres what went on with mine....dont laugh
Upon delivery in March 2007 the slot where cds would be inserted, no opening was cut
sound system repllaced
4/07 Battery kept dying, relays replaced (2 days)
6/07 caliper pins replaced...cleaned and resurfaced rotors
11/07 Throttle body replaced... irregular idle
02/08 customer reports noise from front end...nothing found....heater blower comes on when ignition is turned off, (even when heat was not initially turned on....Tech needs Mazda specialist to correct.
4/08 transmission makes noise when put into drive...nothing found
front brake pads shim kit/clips lost, replaced calipers (3 days)
7/08 extreme vibrations, rotors replaced
10/08 Verified fan comes on for no reason, relay replaced... drivers seat adjusts without warning...cannot replicate
12/08 front windows roll down unexpectedly, heat comes on when car is turned off. Relays suspected
5/09 All dash lights out.
I basically gave up on this car and only drove it to the store but never further than 5 miles from home.
The front bearing had to be replaced in Sept 2010. In Nov the transmission went and though I had an extended warranty, I was over by 310 miles and Mazda would not honor it. The vehicle looked good was nice for a short time , then it came apart at the seams. My brother bought one too, and got rid of his before I got rid of mine.
I hope all turns out well for you, but Mazda... never again
What is this January bulletin and how do I get a copy of it?
Thanks so much.
b
My questions are:
1. Is there an aftermarket rearview mirror with camera display that will work with the rain/light sensor (and hopefully homelink)?
2. What does the dealer need to do to fix the problem? He claims he is going to fix it, but seems totally clueless so I am a bit worried he is going to do more damage in the process.
Thanks!
If I put on the parking brake with my foot on the brake then it doesn't move, but it lurches forward when I take off the parking brake.
This is on a fairly slight incline (not a steep hill), and I have never noticed this with any another car parking on the same street.
Any idea on the problem? Thanks!
The Dealer reports that they "flashed" the computer X2 and installed an update, this reduced the amount of "surge" in the idle while the car is in drive, however the condition still exists.
They've ordered the parts, I'll keep you posted if it resolves the issue. I've been scowering the web to see if anyone else is seeing this issue, you were the first instance I've found that is similar.
Hope you get better answers than we did.
Good Luck
The car "lurches" again if I remove the parking break without putting my foot on the break (even though the car is in park), particularly if on an incline (even a modest one).
The dealer's service department thinks it is normal and let me try another CX-9. The experience was somewhat similar so it may just be part of the design, though the car seems to move more than I have ever seen with other cars.
Thanks
Searched on the web and it seems that there are few people (but not many) are having this problem. Anyone here experienced this problem? Will have to take the car to the dealer tomorrow.
This is a complete failure of the oprating systems of your car, and you should not be asking ANYONE on this great forum what to do! Have it towed immediately to the dealer, DO NOT DRIVE IT! Also, make sure it is documented as such, and not written up as a loose battery cable, or some other trivial thing. They will try to do that to get around the lemon laws of your state.
That being said, the CX-9 is the best of 40 cars I have ever owned... And I hope it all works out for you. Please tell us the outcome!